Veronica our waitress was very attentive to our table! Food came out good as well! Great time all around!

As with our (my hubby and I) normal routine, we love to eat out for breakfast one day a week especially on the weekend. Today was the day. We have been going to this Black Bear every other weekend for the last 7yrs since moving out to the East Bay. There are plenty of parking spaces on this lot. This location is by Oakley City Hall and Oakley PD so it's pretty safe. It was great to have Indoor dining re-opened but it was awesome that this location had outdoor dining available once Covid-19 restrictions were more lenient. Today we arrived around 1030am and looked really busy as there were many customers still waiting to be seated. I was able to find a parking space quick and my hubby was already seated within 5min. We were seated by the counter bar area but we did have a small booth fit for 2ppl. We ordered around 1045am. Today I decided on the Big Foot Chicken Fried Steak w/country gravy on the side and also brown gravy on the side w/fries, over easy eggs, and sweet cream pancakes. My hubby ordered the special today which was Prime rib w/over easy eggs, hash and French toast. Food: Positive: - Chicken Fried Steak was on point. Flavorful and not overly battered. The size portion was huge and fries were cooked nicely. It was not burnt or oily. Brown gravy and country gravy was delicious, not runny and not too salty. Pancakes are delicious and given to me as I had asked ... no powdered sugar on top. - Prime rib was seasoned nicely. French Toast was cooked nicely and tasty according to my hubby. The 1 French toast, though, was a very small piece. Eggs were cooked nice and yolk was still runny. To be worked on: - My order of over easy eggs were not fully cooked as the white was uncooked but the yolk was still runny. It was supposed to come with 3 eggs. But, one egg was not cooked properly, and can be barely considered as a full egg. My pancakes were a lot smaller than what I'm used to getting here. - My hubby's prime rib was mainly cold and a little warm as soon as you get to the middle of the prime rib. Service: Positive: We were able to order in about 7min from being seated. We received our coffee and water first and then ordered our entrees. Server was great. She was very attentive and asked whenever we were low on coffee and water. Server provided everything from start to finish and provided us our to-go boxes and sauce containers as well. To be worked on: I have never been confronted about why I was taking photos. But today was the day. I always try to avoid taking photos with people in them unless it was ok with them. But, unfortunately, taking photos of indoor dining and the register, it was difficult to take as there are always employees serving customers or taking payments. I was confronted by the MOD: I believe her name is Similar to Mariah but spelled differently (I apologize if spelled incorrectly). She confronted me in the middle of me and husband starting to eat. She said "Can I know why or is there a reason why you're taking photos of my employees? Because some of my employees are not comfortable with it". I apologized but I informed her that I am only taking photos only for Yelp and Yelp review. I do believe an MOD should be more professional and say Excuse me before interrupting us as we were eating. Also, rather than making the assumption that photos were being taken of their employees... she maybe could have asked first as "we noticed you were taking photos, would it be ok to ask why?" I have met the owners of this location and they are great. I have also actually had this MOD as our previous server years ago and she was awesome as well. But today was not a great experience. I can understand if employees feel uncomfortable but I do believe this establishment has the option to not participate in Yelp for reviews. But it would be nice to be informed in a more professional manner that photos of food can only be taken so this can be prevented moving forward. Also the owners should inform staff about sometimes there will be Yelp reviewers and photos to be taken to review on their dining experience. read more

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Had breakfast here this morning, and wow! My new favorite breakfast spot! Great selection of food and had amazing service from Brandi. Food was out fast and tasted delicious. Definitely will be coming back! read more

Super good service from Lety! Very nice and helpful server who was very active and hardworking.

Excellent service from Lety! The server was very attentive and friendly, she was always making sure we had everything we needed.

Stopped by with my son. He had tenders and I had a Shasta burger. The service was great but the burger needed flavor. I think even a lil salt would have been better than nothing. Pretty disappointing. Ugh stomach feels super full and I didn't even finish my fries. read more

We love the black bear , the food is great, and the people are fabulous, today we had Leticia, greeted us like we were family , great service with a smile as usual. All of the employees are great always!!! read more

I had a blast at Black Bear diner our server Emily was awesome will definitely go back.

Even though both my children were hungry, my littlest started to throw a fit and scream due to him being tired and hungry and feeling very overwhelmed. Our server, Tiffani, was beyond patient with us. I felt terrible for the other customers around us for not having to hear his screaming for the 2mins he screamed but Tiffani brought out my children's milkshakes as fast as she could and that was able to calm them before the food was ready. read more

There was a miscommunication on my part while placing an order over the phone. The manager went over and beyond to correct "my" mistake. When "Black Bear" say's they treat you like family. They do mean it! Thanks again for your super kind service. read more

I am updating my two reviews. Had dinner here last night and ordered the western burger. My cousin had the sourdough burger. We were amazed by the flavor of the burgers and garlic fries. It seems that they may have new cooks in the kitchen. The service was good too. All around an enjoyable meal. I'm glad they made improvements. read more

Daniella our hostess was kind to sit us in our favorite booth, in our favorite section, right in the front where all the action is happening. Breakfast and Dinner is our go to, meatloaf, fish and chips, and ribs all delicious. Black Bear definitely has my FAVORITE BREAKFAST vote. Always friendly, with a warm and cozy atmosphere. Thank you Black Bear read more

Must show vaccination card and wear a mask! Service was great and food servings plentiful. read more

Black Bear Diner Oakley - Diners Near Me - Oakley, California

Food quality issues with my order this morning. It's so disappointing after waiting for my breakfast. read more

Black Bear Diner Oakley - Ordered avocado toast, and this is what arrived. Why would someone serve this to someone thinking it's ok? - Diners Near Me - Oakley, California

It's a wonderful Breakfast or lunch place. Coffee is good and service is quick. Lots of food options. It's clean and the people are nice. My server Michelle was perfect. So highly recommend this and I ate in and took food back to my family. read more

They need to train their cooks better and make sure they know the menu items. The last few times I've gone my order has been made wrong. Always missing an item that it clearly says it has on the menu. If I wanted a plain cheeseburger I could've just gone to McDonald's. read more

Arrived to Black Bear on 4/14 to find the location had been closed by the health department. The restaurant had the required closed notice posted. Further review online once the health inspection report was posted they found 50+ dead cockroaches & live roaches. Disgusting! Will never ever eat here again!! read more

Went today for breakfast with friends. This was my families first time eating indoors since c19 started. The waitress was nice. The food took some time to arrive but we were enjoying the company. Plates were extremely hot but our food was cold. Potatoes were undercooked. My sons brisket was dry from what I assume is microwaving it to heat up. The waitress was understanding and asked what we'd like to do. We asked for 3 of the 6 meals to be remade. The kitchen remade everything. She brought the check to us and then 5 minutes later comped the whole bill. We asked to be charged something so we could leave a tip. Even the new meal wants great and barely touched. read more

Black Bear Diner Oakley - Bottom plate was first one brought out. I had a small night of the egg and a potato. The top plate was the remade plate. - Diners Near Me - Oakley, California

The service is always fast and friendly! I always go for my country fried steak go on Sunday, it may be busy but it's when service is the best! read more

Easter dinner 2023 Ordered 2 dinners and carrot cake.. did not receive cake, no condiments and no mashed potatoes.. so disappointed!! I called and left a m essage.. as this has happened before. read more

This review is actually more for the place itself, not the food or wait staff. We came here for lunch Fri around 11am. Orders were placed, then both my husband & I went to the restroom to wash our hands. I couldn't believe how bad the woman's bathroom has gotten. The locks on the stall doors were barely working, some almost hanging by the screws. The toilets were stained inside the bowl as well as on top of the seat itself, almost like what ever they use to clean them with was leaving the stains. My husband said his bathroom wasn't much better. We got back to the table, and when he asked for creamer for his coffee the waitress said they didn't have any flavored creamer, only plain. When she brought it to the table it was in one of those plastic containers with a lid that ranch dressing would normally come in. There was only enough cream for one cup, so when he got refills they would have to bring out yet another plastic container. Talk about a total waste, not to mention the added cost for them. Not sure why they couldn't just give us a small cup of creamer. read more

Great service always! Great service, it is why I keep going back. Eventhough it's a chain restaurant, they still give you great service!

The food was great and the service also only con was the pie we bought a small one to take out it had way too much sugar.

Tried Black Bear Diner for the first time today. When we arrived there were about 4-5 tables of guests. We were seated immediately. We ordered coffee and gave our order to our server. The Bear theme is really cute. I noticed they have a machine that fresh squeezes orange juice! Our food came out and it felt like they took time to ensure presentation and quality. There is garnish and the country potatoes had bell peppers that were still nice and crunchy - nothing tasted over cooked - everything was very fresh and had great color. I ordered a waffle because the menu notes they are made with "sweet cream" - I had to have one :). It was very tasty but wasn't "sweet". Bacon is super thick and yummy. Everything was cooked to our liking and yes..we left super full :). The lovely young woman who was our server even gave me a to go cup with coffee. All the staff are very attentive and courteous. It was cool that some were dressed up for Halloween . By the time we left every single booth was taken and there had to be about 10-15 people waiting to be seated. Really good food and a super comfy atmosphere. read more

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Service was awesome and food was really good! Emily was our server and she did great a really nice girl. We appreciate how attentive she was to our table! read more

This restaurant is excellent! The food is great,as is the service. If you don't have a huge appetite, and there are two of you, they'll split the meal for you. I try to go as often as I can. They started up in Shasta. The first time I went, there were only two locations. Now, they're in other states even. read more

Our server was awesome her name is Denee Food was good Restaurant was clean Go out and have a nice dinner read more

Yummy! This place was packed today! We were a party of 3 and we were promptly welcomed and told it was going to be a 15 minute wait. we were sat in about 10 the host was so sweet and accommodating to us wanting a booth!Our waitress came super quick got us drinks and recommended a few items! Needless to say the experience was bomb and my tri tip dip deluxe was off the hook! read more

If you are looking for a thinly sliced processed turkey lunch meat product cover by on okay turkey gravy with okay mashed potatoes, then order the Hot Turkey sandwich. Menu said sliced roast turkey breast, far from it. This stuff was gray in color cold and was no better then cheap lunch meat from a grocery store deli, at best. Sent email to corporate off8ce , zero reply. read more

Thank you BBD food was great! Service was prompt. Experience was pleasant. Impressive expensive packaging. Who doesn't love the Bear & and Paws logo. As vintners we know you have spent a lot on presentation packaging it's a necessity in our business too, very nice. We will be back as our new cabin cruiser is docked a short hop down the road. Thank you for being avail during this pandemic. Our Best too your BBD family! read more

Black Bear Diner Oakley - Diners Near Me - Oakley, California

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One of the best dinners and breakfasts in the Oakley area. From steaks to eggs, they got it all. I wouldn't eat any other place if it was against black bear. If delicious food and local love is a factor on your vacation then his is the place. read more

Always delicious the waffles are amazing, portions are abundant Nice atmosphere Friendly staff read more

Pancakes were PERFECT! Went at a good time too. It was brunch time so it was the perfect amount of guests. Not too packed, they took time with my meal. I ordered a Volcano breakfast plate and it was awesome! The pancakes are the best part about it. Fluffy, full of flavor and huge size! The Volcano comes with 3 pancakes, 2 eggs, 2 sausages and 2 bacon. Very fulfilling. It was the only meal I ate that day and it kept me full. The servers were nice. Very attentive, Maria was great! So was Lety! They both were very on top of things and took care of us in a timely manner. I have found my new favorite restaurant for my little family. Good food, clean restaurant, timely service, welcoming staff and the food comes in big portions- definitely worth the buck! It's not expensive either, very affordable. read more

I have eaten there. The food is very good. Lots of people go there. Their biscuits are humongous. And their gravy is delicious. The breakfast is abundant. Lunch and dinner is very good. Yumm yum. read more

Though we've been East Contra Costa residents for some years now, this is actually the first time we've been to Black Bear. Been to all the usual spots - Original Mels, Sylvia's, Lumpys etc. And we gotta say, we had a wonderful experience at this Black Bear location! Despite arriving at 11:30AM on a Sunday (peak hours), the place seemed organized and well-ran. Place was extremely packed yet everything just seemed to flow very smoothly. We did have to wait about half an hour but frankly that is to be expected at any diner at around this time. Once seated, our waitress approached us promptly, offering to take our drink orders. She was super friendly and attentive. At some point, she introduced her sub while she went to lunch! Sub was just as friendly and attentive! As for the food, well its fantastic! Ordered eggs benedict, pork chops/egg and chopped steak and eggs. Everything was spot on. Portions are HUGE! For dessert, their holiday chocolate cream pie is just sublime. Not too sweet and that hint of minty candy cane is just perfection! read more

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Lower the prices they're silly Like really funny silly prices Staff is great Food is ok price is just silly read more

This restaurant is fantastic! I was greeted right when entering the building, the wait was quoted to be 20 Minutes but we were sat way earlier, and the staff was super friendly! Out of the whole experience our waitress was the best! You need a lot more servers like Veronica jones! We will definitely be coming back just to see her!! read more

our server Emily was great and enjoyed the food had a few good laughs with Emily will definitely come back.

We had an amazing server named Denee made our family night experience ten times better she is such a sweet heart if you go to black bear diner make sure to sit in her section food was amazing love black bear diner ten out of ten read more

We often DoorDash from this location but today after my boys game I decided to stop in . It was a Sunday afternoon , so obviously packed . However, we were able to immediately sit at the counter as there was only a few people there . We had great service and got our food fast . My boys loved watching them cooking and plate the food , so a nice added bonus . Can't go wrong with this black bear location . read more

Black Bear Diner Oakley - Little bear cheeseburger - Diners Near Me - Oakley, California

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