I like this place it has a warm and feel at home kind of ambiance. They serve such large portions of food that my hubby and I share a plate everytime we order. My fave is the belgian waffle topped with fresh strawberries and whip cream and the french toast is delish too. This is a very family oriented restaurant so its one of the best places to take the kids for a Sunday brunch or just a breakfast treat. There's so much more to try from their menu to you really just gotta go there and experience it for yourself. But I'm sure you'll want to come back again ;) read more

Black Bear Diner Tracy - The best place for french toast! - American Near Me - Tracy, California

Good good Good portion Fair price Messed up on toast And hash browns overall positive read more

Every time I've been here the service is slow and the food is blah! It's just not up there with other locations I've been to.

Sometimes black bear is a hit and a miss. This time it was really good! Had the scrambowl very tasty. Husband had bear claw French toast which is not on the menu anymore but they were able to make it for him. Waitress was attentive and coffee was hot. read more

Great Food, HUGE Portions and Excellent Service. I had the Hot Turkey sandwich with mashed potatoes smothered with a tasty gravy and it didn't disappoint nor did My server Veronica she went above then beyond to ensure I was well taken care of. read more

Black Bear Diner Tracy - Great Food, HUGE Portions and Excellent service... - American Near Me - Tracy, California

Y'all needa turn up the ac. It's too damn hot and stuffy in there to enjoy the food. Sheesh.

I love coming here when I get off work early in the morning. The wait staff are all great and the food is excellent. I am never disappointed with my experience here. read more

Good mood food for sure! Good service and excellent place to have breakfast for dinner. read more

Black Bear Diner Tracy - Biscuits and gravy! - American Near Me - Tracy, California

Breakfast is a bit overpriced but it's hard to find service as good as Black bear anywhere in this area. Our server Angel is a true pro and I love coming here for breakfast on a Saturday. read more

Last night stopped in for dinner. Food was very good and reasonable priced. We have gotten quick and excellent service. I just want to say that, in addition to a nice meal we had a delightful waitress, Bianca. She and other staff members made certain that we had everything we needed. read more

Well been sitting here 10 minutes and we have not even been acknowledged. 5 more minutes and we are out of here. Waitress just cleaned 3 tables. What is more important? Only 4 tables occupied! Need to find new waitresses before we ever come back! read more

Great Black Bear Diner location! Though it was super busy, we were seated right away and got our food within 15 minutes of sitting down! I always get the southern scrambler and it never disappoints me. Great food, great service! read more

Next to a freeway so you'd think it would be busier, not the case. If I have to guess why I'd say because of wait times. We were seated, got drink orders taken 10 minutes later by a waitress that felt bad we were waiting for ours. She promptly brought them out and we never saw her again. Our actual waitress in our section took the food orders then disappeared. I watched the cook place an entree in the window which sat for several minutes before another was put up...then another and another. Finally after all six of our entrees were in the window he started the next ticket. I watched a two top and several single entrees go out to other sections while our 6 orders sat under the heat lamps. The cook came out twice looking for our waitress and finally found her in the middle staff area of the restaurant doing her side work. They both emerged and were obviously arguing. Well, the cook then proceeded to bring us our orders while she went back to her side work. At that point our entrees has been sitting under the heat lamps about 20 minutes. My mixed grilled vegetables were inedible and the gravy that was on top of my chicken fried steak had broke and ran all over the entire plate. I haven't one positive thing to say about this location except I was happy when I left. The damn waitress even neglected a bday party for a small child with near 20-25 kids/adults at several pushed together tables sitting near us. They asked US for matches for the candles. The girl at the counter even gave me a look like I was some sort of a creep for standing there after she handed me back my credit card... she went back to what looked like scheduling and I experienced maybe 20 seconds of odd silence when she finally looked back up, gave me the look and I replied "receipt please" I've been to other locations and those times were great. This location needs to get its act together. I'd like to declare that YES.. it was me that walked up to the soda fountain and refilled my own Pepsi....twice. And I refused to leave a tip and refused others in our party of 6 to leave tips. Customer service is NOT in that waitress's skill set. read more

Perfect place for breakfast. The food is excellent. Management and staff are awesome. Try the Bigfoot chickfried steak soooo good! New Favorite Place! read more

Passed through Tracy and stopped here during Covid for a take out order. Ernestina was the most sweetest and caring person, great customer service! read more

I visited Black Bear on Christmas morning. We got there around 9:30ish, with no wait. While waiting to order, we spotted one of the creepy crawlers on the floor (roach). I step on it and call someone over and he vacuumed it up. He then goes and tells a female manager (I DID NOT ask for the manager). She then comes to our table and I tell her what happened and we were fine to stay at the same table. She offers to take care of our bill. We also tell her we seen another roach on the table across from us. (Personally I get it, it happens at restaurants with insects and rodents. Worked at a few myself). She then says they will not seat anyone there because if it. There were 6 of us, 4 of us ordered similar priced $11 meals with 6 waters and 2 coffees. The other 2 adults SHARED a steak and eggs breakfast. Food was ok. Bill time, server hands me the bill. I was expecting to pay a little something. But they only covered the steak breakfast that was SHARED by 2 adults and the 2 coffees. We don't make a fuss, just pay the bill and leave. This manager offers to pay our bill. I did not ask for it. But at the end of the day it was not taken care of. I considered letting this go, but finally decided to go ahead with the review. Keep in mind, the General Manager of the restaurant was there. He did not come over and address the issue with us. And another thing, they seated a young couple at that table as we were going to pay our bill. read more

Great Prices Great Portions Loved the costumer service I will return to this Black Bear Diner again read more

Super fan of BBD...we stop here on our way to Stockton...never a disappointment...great service, huge delicious portions...their fish tacos are great, too. read more

Black Bear Diner Tracy - Chicken Fried Steak...2-3 meals for me! - American Near Me - Tracy, California

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This is a great stop off point for myself and my girlfriend we were very fortunate to run into a newbie waitress her name is Evelyn next time we arrive we will specifically ask for Evelyn great job Evelyn read more

Went on Father's Day around 1030am restaurant was super busy but to be expected on a Sunday and it being Father's Day. We put name on wait list and was quoted 25 minute wait, however, received text our table was ready within 5 minutes of being put on wait list. Service was excellent to say the least. Got drinks within 3 minutes of sitting down and food within 15 minutes. Server was attentive and accommodating. My toddler spilled her water she was in tears over it. I asked the manager for a rag to clean it up (as he was seating the table next to us) and apologized; he saw my daughter upset. He came up to the table said to her so kindly it's no problem it happens she stopped crying and said sorry he again reassured her accidents happen & she smiled. He called for a nearby bus boy and he came right away and cleaned it up. The manager came back in right away with a new water for my baby. Simply put the Manager on duty was awesome. He helped with seating people bringing food to tables and went around asking customers how everything was. This manager not only helped his staff but we over heard him being supportive and encouraging to his employees. Best service we ever received at this location and refreshing to see a manager so involved and actually caring about customers and staff. Food came to table hot and everything ordered was correct. read more

Something happened. This used to be good a choice for dining out. The quality has dropped drastically. Get your s together.

I am very disappointed in this location. My boyfriend and I have gone to this location twice and both times were not good. The service was the worst. There were a lot of servers standing around talking to each other instead of the customers. When they were finally done with their conversation, one of them came to my table to finally take our order. I had to tell her my order three times. I ordered the Blazin' Bear Sandwich with Seasoned Tri-Tip. Every time she read it back, she said, "So the Tri-Tip Sandwich, okay." Since there was also a Tri-Tip Dip Sandwich on the menu I wanted to make sure she got the order correct. So I pointed at the menu at the item I wanted and said it again just to clarify. She said, "Yes." When my order came out, it was the Tri-Tip Dip. Immediately I said, "That isn't what I ordered." The lady who brought out my food then said to me that it was. I told her, "No. I made it very clear that I didn't want the Tri-Tip Dip. I want the Blazin' Bear Tri-Tip Sandwich." She rolled her eyes and walked away. She then brought out the correct sandwich. When my boyfriend and I finished, our server brought out our check before asking if we wanted anything else. We had wanted to try a dessert, because we were told that those were a "Must Try" when going to Black Bear Diner. I told our server that we weren't done ordering. She said, "Okay. What do you want?" In a snarky attitude. I ordered the Apple Crumb Cobbler, which was okay. It didn't have much flavor. Our waitress never asked us how the food was or if we enjoyed it. The servers would talk among each other most of the time and they always spoke in a different language. I couldn't understand what they were saying and with there sideways glances at us it made me wonder if they were talking about us behind our backs. It felt like all they wanted was for their customers to be gone so that they could get payed for chit-chat. My boyfriend and I will not be going back to that location and I do not recommend it to anyone! read more

Decided to stop in and sit at the breakfast bar and had plenty of time to observe the staff. I was extremely pleased with their customer service! The staff was very accommodating and friendly. I also noticed the food never sat out long and hot plates we're being delivered to the customers. My scramble was delicious and of course the coffee is wonderful. Thanks to ALL of the friendly staff for making my experience a delightful one. By far the best Black Bear around you guys ROCK!!! read more

Yuck. The waffle was cold. My husband got a very small lettuce salad and we were charged $4.99 for nothing! I will never ever go back. The waiters and waitresses were busy chatting with each other. Or waitress only took our order and delivered our food. No checking on us. Waste of $$$. read more

Had breakfast this morning, the restaurant was packed but we were seated quickly, Carmen was our server, took our drink order, returned with our drinks, took our food order and our food came out quickly and hot! She checked back with us several times and kept our drinks topped off, even offered to go cups for us to take beverages with us. Great food, reasonable prices, fantastic service, what's not to love, I'll be back and soon! read more

I just saw the writing on the wall (literally) the other night when I met my family there, that they have submitted the application to serve alcohol.. YAY Beer!!!!!! We come here often now as the portions are large, the prices are good and the selections are better than IHOP. The staff sometimes dissapears, like they are sucked up into the mother ship or something as they are gone for exgended amounts of time,.. it's weird... But this is hit and miss, maybe they are watching the game when we get there, who knows. Anyway, I am with Sheila, I ordered a salad, it was lettuce, inside of lettuce,.. so I had a hard time picking out the salad and not the salad bowl, it was ok, but won't order another one. The kids tri-tip, I swear, i am convinced they buy the pre-marinated ones from Costco, tastes exactly like it! odd, WHY haven't I tried the desert yet!?? hmm, time to go back. read more

This was the second time I had been to a Black Bear Diner (my first one was in Monterey, I believe), and the second time the experience was not up to my standards. A) they don't serve any alcohol, not even breakfast drinks. And, B) their food just isn't that great. I think they get a lot of fluff because their restaurants are cute buildings with like a gift shop and whatnot, but if you are looking for a real homemade country breakfast... look somewhere else. Also at both locations, it took the servers a really long time to bring the check... not sure if that's a fail with their policy & procedures... or what... read more

We didn't have a great experience here. Our waitress got the order wrong and wasn't trying to help fix it. I couldn't finish my burger because it was still pink after I asked for well done. She kept asking me if I was ready for pie after I told her I didn't want any. We seen another waitress drop a towel on the floor, pick it up, then went to wipe down their juice machine and counters. I wouldn't recommend this place to my family. read more

Marisol and her staff were wonderful, the pasta was perfect. Definitely will recommend to my friends.

My family and I came here to eat breakfast today and was greeted by a very professional, sweet young lady named Marisol who I believe was the Manager on duty. When we arrived there was quite a bit of people waiting but because of the efficiency of the team here, we were seated very quickly. Great food, great and very friendly staff and an amazing Manager. Thanks to our waiter Alfredo for doing a fantastic job and the team at Black Bear Diner for making our breakfast date a successful one. We will definitely be recommending this place to our friends and family and will be back! GREAT JOB GUYS! read more

Not up to par with other Black Bear Diners. They seem to be cutting corners. Service is poor and noise from the kitchen is very loud and oblivious to customrrs, including yelled out profanity, This is my third and final visit. Same experience each time. read more

BBD seems to always have these nice "just off the freeway" locations, this stop was in Tracey. Friendly people with fast service... When on the road..... BBD is like a home away from home, but you do not have to clean up afterwards! Enjoy read more

I'm going to give two stars because I know the food is OK a decent because I've eaten at plenty of black bears but this location is bad terrible service came in there with my family was never greeted left after sitting for 10 minutes as I was leaving out no concern whatsoever while I was leaving or anything one person did say they'll be right with this but by that time we had already decided what restaurant we were going to go to sad this location is right off the freeway great location and I guess they just don't care because they know somebody else is going to eat there regardless I'll never be back read more

We went for breakfast for the first time last Sunday and loved the place, nice atmosphere. They were busy but we didn't have to wait very long time for a table. The food was great but the waitress was just awesome. Her name is Danielle and she did a great job. She was nice, friendly and very fast. She even helped all four of us on what to order. We never had to wait for refills and she came to check on us too many times during the breakfast. We will be back for lunch and dinner soon. Thumbs up! read more

I love Black Bear Diner but this branch is so unorganized. I ordered 2 meals for pick up and they got it all wrong. When I told them it was wrong they did nothing about it. I won't go back here read more

The food was served fresh and hot! Very good service too, I was going to take a picture of my empty plate (the two egg combo with NY steak) but Ernestina was so attentive that she got it before I was able to. She was very help always around and bringing refills for our drinks. Thank you Ernestina for making our time there enjoyable! read more

Excellent! My running buddies and I come here for breakfast after our races and the breakfast food is DELICIOUS! I have been here numerous times for breakfast with them and also with my family. Everyone LOVES it. I hear lunch and dinner are just as great. My first impression when I walked in was that it smelt like "vacation." You know when your on vacation and you go out to breakfast and you walk into a place and it jut smells delicious? Pancakes, syrup, eggs, toast just that glorious smell? Well that's Black Bear Diner in the morning :) read more

I've been going to black bear for 5years now & when they opened one in Tracy I was overjoyed!!! I haven't had a single thing I wasn't happy with! Their pancakes are to die for also!! I LOOOOVE this place! At one point I use to go at least once every single week for over a year! read more

Went and had dinner there tonight. Food was awesome and the service was great. As we were eating, 2 additional servers had stopped to ask how the food was and asked if there was anything else that we needed.. Great job black bear ! See you soon.... read more

I was happy to see Black Bear diner arrive in Tracy although that feeling was short lived. If you want allot of food and your not concerned about how its prepared then this is your place, unfortunately it's not mine. I came here with my wife on two occasions and both times we were not happy with the fact that our food was not cooked to our satisfaction ! Assuming the first visit may have just been an isolated issue we tried to come back but for me it was exactly the same. Sadly it appears that they employ one or more arrogant chefs that have no desire to cook to please customers that prefer their food is cooked to order. The manager came to out table and said the chef refused to oblige our request to have our food prepared the way we like it. This was the second visit and we made it clear in advance how we preferred our food be prepared to our waitress.I have simply never had this problem anywhere else. The positives were polite prompt service by friendly individuals and a clean facility but the simple fact remains, poorly prepared food with a zero aim to please mentality. I consider the manager to be at fault and will simply go elsewhere. I do not recommend Tracy Black Bear Diner. ZERO STARS ! read more