7/4 UPDATE - all documents filed against BLVD Moving. I encourage all to go to DEPARTMENT TRANSPORTATION AND FILE COMPLAINT! Call DOT # 888)-368-7238 and provide their information which is USDOT No. 2892909 and MC No. 971895. Do not look for them to call you back or do the right thing! Hit them where it hurts! We can get this company shut down and hit with massive fines!
I am reporting USDOT No. 2892909 and MC No. 971895. To compound these structural violations, BLVD Moving executed this commercial carriage using an unbranded, short-term Penske rental truck to bypass regulation rather than an authorized corporate fleet vehicle. This is a tactical evasion commonly deployed by rogue carriers to circumvent electronic logging device (ELD) tracking, hours-of-service compliance, and mandatory vehicle USDOT marking regulations. REPORT THEM IMMEDIATELY!!
UPDATE JULY 2nd: A claims representative reached out on 7/1 offering an insultingly small settlement that didn't even cover a fraction of the issues on my $3,000+ move. They explicitly promised a callback today, July 2, to discuss a fair 50% refund but instead, they ghosted me. They never called as she stated she would today, 7/2. Zero communication. Still waiting for that phone call.Due to this compounding consumer deception and breach of implied covenant of good faith, my prior settlement offer is officially rescinded. I am now demanding a full restitution and refund of all transactional funds. Because they have refused to communicate honestly, I am skipping further internal escalation and am currently submitting formal administrative complaints directly to the U.S. Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA) for statutory violations of consumer protection regulations (49 CFR Part 375).Furthermore, I am officially submitting this case, along with my independent video evidence and the responding law enforcement bodycam footage, to local news consumer investigative teams (including "On Your Side" broadcast reporters) to expose this pattern of consumer fraud to the public. I am also initiating a formal fraud and merchant non-compliance report directly with Venmo regarding their predatory surcharge tactics. Refunding this transaction immediately is your most cost-effective mitigation strategy to protect your operating authority and your payment processing accounts. Paying a fair refund is a fraction of what this company will face in federal and state regulatory fines.
LEGAL NOTICE: Unlawful Conversion of Property, Extortion, and Deceptive Trade Practices by Wendy Barrios. BLVD Moving engaged in a calculated pattern of bad-faith billing and deceptive trade practices during my relocation. At pickup, the company failed to provide an operational portal for their requested Zelle payment. When cash was offered, staff openly refused to provide a legally required receipt, forcing the transaction onto Venmo.Upon delivery, the office manager, Wendy Barrios, retroactively penalized me for this crew-directed payment method by unilaterally inflating the contract invoice by an un-itemized $53.00. This constitutes an illegal, un-contracted surcharge and a direct violation of consumer protection laws.After I submitted the final balance of $1,054.00, the company attempted a text-book hostage-load extortion scheme. On-site movers gave conflicting statements regarding payment verification, and Wendy Barrios explicitly threatened to remove my household goods, withhold them at an undisclosed location, and assess predatory "holding fees" unless a duplicate payment was issued. This action meets the statutory definition of unlawful conversion of property.Following a sixty-minute standoff, I was forced to initiate a police dispatch to the scene. The absolute second law enforcement officers assumed control of the situation and initiated phone contact with Wendy Barrios, the "missing" funds magically reconciled in their system, and they finally released my property to avoid criminal charges.This review serves as public documentation of corporate fraud and predatory coercion. A formal bank chargeback has been initiated for the fraudulent $53.00 surcharge, and a comprehensive evidentiary file--including phone logs and police dispatch records--is being submitted directly to the Federal Motor Carrier Safety Administration (FMCSA), the Department of Transportation (DOT) Inspector General, and the State Attorney General's Consumer Protection Division for immediate investigation into BLVD Moving's operating authority. read more