7/4 UPDATE - all documents filed against BLVD Moving. I encourage all to go to DEPARTMENT TRANSPORTATION AND FILE COMPLAINT! Call DOT # 888)-368-7238 and provide their information which is USDOT No. 2892909 and MC No. 971895. Do not look for them to call you back or do the right thing! Hit them where it hurts! We can get this company shut down and hit with massive fines! I am reporting USDOT No. 2892909 and MC No. 971895. To compound these structural violations, BLVD Moving executed this commercial carriage using an unbranded, short-term Penske rental truck to bypass regulation rather than an authorized corporate fleet vehicle. This is a tactical evasion commonly deployed by rogue carriers to circumvent electronic logging device (ELD) tracking, hours-of-service compliance, and mandatory vehicle USDOT marking regulations. REPORT THEM IMMEDIATELY!! UPDATE JULY 2nd: A claims representative reached out on 7/1 offering an insultingly small settlement that didn't even cover a fraction of the issues on my $3,000+ move. They explicitly promised a callback today, July 2, to discuss a fair 50% refund but instead, they ghosted me. They never called as she stated she would today, 7/2. Zero communication. Still waiting for that phone call.Due to this compounding consumer deception and breach of implied covenant of good faith, my prior settlement offer is officially rescinded. I am now demanding a full restitution and refund of all transactional funds. Because they have refused to communicate honestly, I am skipping further internal escalation and am currently submitting formal administrative complaints directly to the U.S. Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA) for statutory violations of consumer protection regulations (49 CFR Part 375).Furthermore, I am officially submitting this case, along with my independent video evidence and the responding law enforcement bodycam footage, to local news consumer investigative teams (including "On Your Side" broadcast reporters) to expose this pattern of consumer fraud to the public. I am also initiating a formal fraud and merchant non-compliance report directly with Venmo regarding their predatory surcharge tactics. Refunding this transaction immediately is your most cost-effective mitigation strategy to protect your operating authority and your payment processing accounts. Paying a fair refund is a fraction of what this company will face in federal and state regulatory fines. LEGAL NOTICE: Unlawful Conversion of Property, Extortion, and Deceptive Trade Practices by Wendy Barrios. BLVD Moving engaged in a calculated pattern of bad-faith billing and deceptive trade practices during my relocation. At pickup, the company failed to provide an operational portal for their requested Zelle payment. When cash was offered, staff openly refused to provide a legally required receipt, forcing the transaction onto Venmo.Upon delivery, the office manager, Wendy Barrios, retroactively penalized me for this crew-directed payment method by unilaterally inflating the contract invoice by an un-itemized $53.00. This constitutes an illegal, un-contracted surcharge and a direct violation of consumer protection laws.After I submitted the final balance of $1,054.00, the company attempted a text-book hostage-load extortion scheme. On-site movers gave conflicting statements regarding payment verification, and Wendy Barrios explicitly threatened to remove my household goods, withhold them at an undisclosed location, and assess predatory "holding fees" unless a duplicate payment was issued. This action meets the statutory definition of unlawful conversion of property.Following a sixty-minute standoff, I was forced to initiate a police dispatch to the scene. The absolute second law enforcement officers assumed control of the situation and initiated phone contact with Wendy Barrios, the "missing" funds magically reconciled in their system, and they finally released my property to avoid criminal charges.This review serves as public documentation of corporate fraud and predatory coercion. A formal bank chargeback has been initiated for the fraudulent $53.00 surcharge, and a comprehensive evidentiary file--including phone logs and police dispatch records--is being submitted directly to the Federal Motor Carrier Safety Administration (FMCSA), the Department of Transportation (DOT) Inspector General, and the State Attorney General's Consumer Protection Division for immediate investigation into BLVD Moving's operating authority. read more

This is a follow up to BLVD MOVING COMPANY the Complaint filed 8-1-2020 by my wife Cathy M. We received a phone call 8-10-2020 @ 3:42pm stating that our moving truck would be arriving tomorrow between 9:00am and 11:00am. This is the good news that we finally received our property back on 8-11-2020. That is the the only good news. I was told over the phone by dispatch on 8-6-2020 that I would receive a call 3 days prior to receiving our goods so that we can make arrangements with our work schedule. Instead we received a call approximately 17 hrs prior to the delivery. I have been informed that the delivery crew was told not to call me until the night before the delivery. I do not know whom gave this order, but it may have come from the President/owner of the company David Fembris or the Estimator Aleksandr that have been avoiding my emails and has not had the common curtesy to return a phone call. (One might be surprise how returning one phone call could have changed this whole experience.) On 8-6-2020 I was told by dispatch that we would receive a discount of $55 for every day they were late according to their idea of the delivery date deadline being Thursday 8-6-2020. Not an apples to apples comparison when I would be charged $500 per day for storage if I could not meet their delivery date that I'm supposed to receive a call 3 days prior and will be charged $150 per hour after the truck shows up if we are not able and ready to receive the truck. With only a 17 hours phone call notice this is not what I would call proper protocol from a company and why would the crew have been directed to break protocol on this particular delivery? Also, the crew will not unload your truck or open the truck until you pay your remaining bill in full. Apparently, this is common practice for moving companies. So, I Ask about the late delivery discount and I'm told there is not going to be one due to some fine print that they do not feel that they are late. I ask to get David Fembris on the phone and to please clarify why I am not getting a discount, Why I was not provided a call 3 days prior to delivery and to basically ask what is really going on. The driver calls and is talking to David so I'm told. the only discount that was being offered was a $250 discount which is at least something until I'm told that it will be coming out of the delivery crews wages. I'm not 100% sure if this was a true statement, but I have no reason to believe otherwise since no one from upper management like David Fembris was willing to talk to me about the situation. Poor management and Leadership if you hide in the back and aren't willing to lead from the front. So, no discount was provided as I did not feel it was the Delivery crews fault for what has happen. This issue started with Sales/estimator Aleksandr whom walked the job twice and stated to me that the bid and pictures of my heavy items in question were approved for the quote. To top it all off I still unloaded all the heavy items with my own tractor that I pulled off a job to so that I could get them off in one piece. I do NOT recommend that anyone use BLVD MOVING Company as they have not shown any attempt to communicate with me about any of the issues. To some this up: I had an Estimator/Aleksandr walk the job twice and provide a solid quote and stated that it was approved by his supervisor David Fembris. It took two very long late days to load and I had to load the truck of the heavy items that I was quoted they would do. BLVD MOVING then sat on my delivery from 7-18-2020 until 8-11-2020, called me approximately 17 hrs before delivery and I still had to unload all my heavy items myself. NO discount was provided, NO one ever returned a phone call or an email. NOT once... Very Disappointing that BLVD MOVING, a company of this size has such pour communication and people skills. I would NOT recommend them to anyone. read more

I could never recommend this moving company to anyone including my worse enemy. Had I read their reviews prior to hiring them I would not have. My five month nightmare began in Feb when I hired them and made a $500 good faith payment through my debt card. I was told by my new mortgage company not to make any large purchases because I was in escrow for my new home in Arizona that was being built. I started making regular payments through money orders; 87 days later I started to worry because with all of my request for a receipt of my payments or a monthly statement I got none until about a week before my actual move. They lost my money and it was me that had to pay money to prove I did in fact sent them payments totaling $4000, they were off by $2500. With about 50 phone calls to about 15 different employees over a 2 month period of time only about 10 times were these calls returned with nothing but promises to get this issue resolved. Finally on our moving date I was handed a small notebook screen with a contract that I could not read even with a magnifying glass because the font was so tiny to the naked eye. I had a quote for $4300 and believed I only owed $300 and wound up paying over $2000 more. I was charged for everything, blankets, $75 per step, packing, storage fee, wrapping paper, tape, and handling furniture. Wait it gets worse. I was told I would be charged S75 per hour if I didn't move 90 small but heavy boxes that needed to be tagged from my garage to the platform of the truck. I asked the driver and supervisor, "Isn't that what I hired you for? You're the mover the boxes are already to go twenty feet from your truck. Needless to say I was forced to move these heavy boxes or get charged with an extra handling fee. Mind you I'm a retired senior citizen in no condition to move any boxes but I did. It took Blvd Moving 18 days to finally deliver our furniture after telling us it would probably beat us to Arizona from the Central Valley of California a total of 747 miles. We left California the following day rushing since they convinced us the truck would beat us to Arizona since they had a full day's head start. We were told if we weren't there to allow the movers access into our home there would be an extra charge for storage. We didn't even have the keys to our new home since we had yet to sign the papers so the drive was a worrisome one believing they would beat us there. So much of our furniture was damaged including mirrors that they packed and insisted I take a large box of broken glass since it was my items, 3 desk, dressers, tables, chairs, 3 shelves, plates, bowls etc. the list is endless but you get the point. Now when we called to file a claim it took, again, several days for someone to finally reach us and we were told we weren't covered since we didn't purchase the insurance in advance. No one ever told us anything about insurance or the extra two grand they charged us nickel and diming us for everything. So I write this honest review in hopes someone reads this before they hire Blvd Moving and experience a similar nightmare like what we had. Lastly with over a hundred phone calls and request to about 20 different people working in this ragtag company no one would give us the owners name and no one answered my 3 letters to this company about the lost funds, the two grand extra charges, or the many, many broken items they refuse to reimburse for. read more

I cannot emphasize enough the sheer horror we endured with BLVD Moving during our move from Seattle to Brooklyn. This was, without a doubt, the worst moving experience of our lives. Here's a comprehensive list of the countless issues we encountered: Last-Minute Rescheduling: Just one day before our scheduled pick-up, BLVD Moving casually informed us that they had to reschedule. This lack of professionalism and disregard for our time was utterly unacceptable. Excessive Delays and Threats: On the day of pick-up, the moving team from BLVD Moving arrived a staggering 7 hours late. To add insult to injury, they had the audacity to threaten not to pick up our items simply because of their tardiness. Their lack of accountability and respect for our belongings left us utterly flabbergasted. Unjustified Price Increase: Despite having received a quote initially, BLVD Moving shamelessly demanded almost double the amount, providing no legitimate justification for the increase. They based their charges on a mere visual estimate, completely disregarding the virtual online tour quote we had previously agreed upon. We were forced to pay under duress as we had to vacate our apartment the next day. Unresponsiveness and Inconsistent Agents: Communication with BLVD Moving was an absolute nightmare. They were unresponsive, and to make matters worse, they constantly switched agents assigned to our case. This resulted in a loss of vital information and a frustrating lack of continuity throughout the entire process. Premature Shipment: Despite our explicit instructions not to ship our items until we provided confirmation, BLVD Moving ignored our requests and proceeded to ship our belongings anyway. This forced us to frantically contact them repeatedly, wasting precious time and causing unnecessary stress. Unreasonable Delivery Charges: To deliver our items, BLVD Moving insisted on using large semi-trucks, even though our belongings were already located in a local storage facility in the delivery city. Consequently, they slapped us with an exorbitant $300 charge. This lack of flexibility and consideration for our specific needs was outrageous. Mixed-Up Delivery: Upon finally receiving our items, we were horrified to discover that some of the delivered items were not ours. BLVD Moving's incompetence and negligence led to a chaotic mix-up, leaving us to sort out their mess. Lost and Damaged Items: As if the previous issues weren't enough, BLVD Moving managed to lose and/or damage our belongings, resulting in losses amounting to nearly $7000 USD. Their unhelpfulness and lack of urgency in rectifying the situation were utterly disheartening. We spent weeks desperately trying to locate our items, only to be met with empty promises and indifference. In conclusion, I strongly advise against using BLVD Moving for your relocation needs. Their unprofessionalism, unresponsiveness, and disregard for customer satisfaction are truly disconcerting. They resort to intimidation tactics, demanding full payment upfront and leaving you with no alternatives. Save yourself the distress and seek out a reputable moving company that values their customers' belongings and provides a stress-free experience. read more

Here is the Caution to who ever want to deal with BLVD These movers claim to be professional. They have really proved wrong at least in our case. Starting from the pickup till the inventory is delivered, we have seen lack of proper coordination between the different teams working in the move. Here is our experience at each stage.... That should be helpful to all readers.!! We had a binding estimate from BLVD after giving the inventory. It was clearly discussed that if any items will be removed from the inventory, freight is going to come down. This is the very purpose of binding estimate. To our surprise the pickup guy has insisted for more money stating it require more space. In fact we have removed one big item (bunk bed & both mattresses). We didn't have any choice but go ahead as last minute change of movers is going to impact our schedule (We had flight following day). We have specifically asked for boxes for TV & 2 mattresses. These were offered as free (rather included in the price). The truck had reached without any boxes on it. The guys were so rude. They have questioned if the items need to be dropped from pickup as we had insisted for the boxes. After several discussions with the back office dispatch team, the operations in charge have promised that the three items will be covered with blankets at home and once they reach the warehouse, they will move them in to boxes without fail. We have believed them. To our surprise, all the three items have reached the destination as they are wrapped in blankets at the origin. Both the mattresses are totally got bent. The guy who delivered the goods have spoken with customer service and agreed to mention the issues in comments section on Household goods inventory list. He has also mentioned that customer service will call us back which never happened. During the whole movement, we didn't have any information about the ETA for the truck. After multiple attempts from our end, we got to know the arrival of truck previous night only. The delivery personnel came without any tools for fixing the furniture. They just fixed the items with bare hands and fooled us saying everything is in order. Later we have observed the screws didn't place correctly. They either came out or damaged the furniture (e.g., computer table). We have raised claim for the damages.... It is still not closed by BLVD customer service. In short, be prepared to have negotiation at each stage of movement even after taking binding estimate. And one more important aspect is to clearly review the Household goods inventory list that is attached to Bill of Lading, for the coding & comments of the condition of items at the time of pickup. This is going to be the base while claiming damages. These guys don't explain or give time for us to go through this important aspect while asking for our signature at pickup read more

If I could give negative stars I would. DO NOT USE THESE PEOPLE OR CROSS COUNTRY MOVING!!! It's a brokerage that gives no fucks about you or your stuff. These people are scam artists. They will totally fuck you over any which way they can. I got a quote for about $1800 and was never once told about any of these additional "services" that I'd end up paying for. I pushed out $700 in a deposit and never received a contract which stated those fees till after the deposit was paid. I updated my inventory list 3 times but they didn't give the driver an updated list. So! Then they get to my place where now it's suddenly going to be an extra $2500 added to the $500 that I was expecting to pay at pick up. Luckily I had someone there who made them recount as they were stating I had way over 20 medium boxes when I only had 15. But I'm still going to have to pay $2000. $1000 at pick up and the other $1000 at delivery. Mind you my stuff is in a storage unit on the other side of the country and half already in there truck before I'm made aware of these extra costs. I'm in limbo my unit is already closed out and feel forced into this. However I never recurved a contract or anything stating the new fees, because without my permission or written consent they had my friend sign all these papers which locked me into the contract and stating I'd pay all these extra fees concerning stairs and 75ft etc. and when I demanded they show where I said he could sign anything on my behalf I was basically threatened with my stuff being dumped into storage if I didn't come up with the money which they wanted in cash at delivery. Customer service was rude. Would put me on hold and then leave me there. Refused to let me speak at all then comes even better news. I get told the night before my delivery that they can't get the truck to my location and imma have to pay $492 for a shuttle delivery. Now they had this address all along. Never ONCE mentioned I'd have to pay extra cause I live on a country road. Oh but they were suddenly nice to me and dropped the price to $300. So now the night before I have to pull out $1300 just to get my belongings back. Morning time now. It's one mover! 1 freaking person. He dropped stuff. Boxes were smashed that said fragile. Glassware broke stuff is missing oh but you didn't pay for insurance so oh well. Assholes never even made it an offer to get any claim insurance. Then a week later my bed falls apart because the mover didn't actually put it together and all the hardware is missing!! DO NOT USE THESE PEOPLE!!!!!! I'll be contacting the BBB about them and finding out what I can do but all those great reviews are lies. read more

Overall, I had a great experience with BLVD Moving. They moved me from Los Angeles to western Pennsylvania in December. The sales rep and my point of contact, Adam, was responsive and accommodating. During the estimate process Adam told me that a shuttle service at my destination would not be necessary, but after doing some investigation I questioned this and asked them to confirm. They came back to me and agreed that I would have to pay extra for shuttle service (my destination address was at the end of a long country lane and the big rig didn't have room to turn around). Because of the error in the initial estimate, Adam gave me a big discount to alleviate much of the additional expense. The moving crew on the day of my move-out - led by Augustin - was super-professional, on time, efficient and friendly. They were the BEST! The moving crew at the other end of the move was also friendly, although they had fewer guys and so it took longer. I was careful to keep a very detailed inventory of my own, which the BLVD movers helped me to align with their tracking system so that 100% of my items were moved and nothing was lost in the process, even though my belongings had to stay temporarily in a warehouse while they waited for an available long-distance truck. I was also very pleased that BLVD was not only able to take my credit card as payment for the initial up-front deposit, but also for the remaining balance on the other end of the move, and they didn't charge me any additional fees. The only thing about the move that was less than great was that one of our boxes of high-quality Italian plates arrived with most of the plates broken. Unfortunately, although it is possible that the box could have been dropped or jostled inappropriately, I realized when I unpacked them that I did not protect them with enough packing material. So in the end, the broken dishes were probably mostly due to my own inexperience in packing. In the future I will probably ask BLVD to pack the plates for me to ensure their safety. I do not have much experience with professional movers, so it is hard for me to compare my experience with BLVD with other companies, but overall I was a happy customer and thought everything was handled smoothly and professionally. I was seriously considering moving everything myself with a U-Haul, but BLVD not only priced my move competitively, but they took most of the work and worry out of the process. I will be moving back to Los Angeles in the next year or so, and will likely be giving BLVD another call so that they can handle our move. Thanks, BLVD!!! read more

BLVD Moving is NOT a good company! I know the moving industry as a whole has a lot of bad companies, but BLVD is right at the top of these horrible posers. They brag about being a family-owned company, not a broker, and yet the owner OWNS A MOVING BROKERAGE and uses it to his advantage. They have countless complaints against them - far more than any other moving company - and their salespeople spit out lie after lie in the hopes you'll book with them. I wish my folks hadn't been swayed by them! They say they have offices and warehouses in other states, but both their Las Vegas address and Dallas address are mail-drops - MailLink and PostNet respectively. Look up the addresses on Google Earth and you'll see it with your own eyes. Just learned via another site that the owner has another company called DANDY MOVERS - that "business address" is a house. His third company, FIRST WORLD VAN LINES, uses a fictitious NY address with a Mazatlan, Mexico zip code; that company's Florida address is the address of American Van Lines. Don't believe me? Once again, check out Google Earth and see for yourself. According to previous customers, many of their moves end up costing much more than quoted, even when their in-home estimator - a so-called "expert" with years in the business - shows up to your house to give you an "honest quote." Read the reviews on Yelp, BBB and MyMovingReviews.com and see what others have to say. I can't believe my parents didn't! Their move from Northern California to the East Coast ended up costing double what they said it would, and that was after they took over an hour doing a virtual estimate. Even worse - my folks had LESS things when they moved than what was listed on the inventory, and it still cost more! They also promise to disassemble furniture on pickup, and reassemble the furnishings in your house on delivery. Nope! Instead, they moved it all into the living room and left. My folks, who are older, had to hire people to move the furnishings where they wanted them. No matter how you slice it, BLVD Moving is a slimy AF company that should be avoided at all costs! read more

Let's begin by saying that picking any mover through reviews is terrifying. And if you think any mover is going to get you your belongings quickly and safely, you're sadly going to be disappointed. Every company had terrible reviews, especially for long distance hauls. I was moving form Oakland, CA to Caribou, ME and the end I simply choose BLVD due to the fact that Alex came out and took an inventory of what was being shipped and I liked the quote. I realize I had literally thrown my hands in the air and left things to fate but I was willing to live with that choice. The short answer of how the move went was this. The company arrived when they said they would for the pick up and two guys were polite, attentive and got the job done. I placed only three calls to dispatch after my shipment had been picked up. The calls were each answered promptly and politely and the third required a call back which I received in a timely manner. Finally my shipment arrived within the contract specified timeframe with no damages or losses. (Not counting the two bottles of hot sauce that froze and ruptured within the freezer bags I had placed them in.) All considered, this seems like a very successful and stressless move. Just face it, the farther you move the longer you will be without your stuff. I can't imagine any other company could promise anything more than BLVD provided for my move. If there is one thing I didn't like. I was told, on more than one occasion, that they guaranteed a 23 business day turn around on the shipment but if you read the contract it states **and I quote** "Any oral promises made regarding delivery or pick up dates dates and times are mere estimates. We guarantee delivery to take place within 30 business day of the first available for delivery." And they they throw in all the expected weather delays and such. read more

ABSOLUTELY TERRIBLE. The most unprofessional and inconsiderate company I've ever worked with. First, they were 7 hours late to pick up my belongings and then said they were going to charge me an extra $75 because there are three stairs to get from the lobby of my building to the street. The truly horrible experience was at delivery though. In mid-July, I requested to have my things delivered August 1st, but they said the earliest they could do was August 3rd, so I said OK. I called them 1 week later to confirm, and they had written down the wrong address, but confirmed an August 3rd delivery. The day before delivery (August 2nd) I called to confirm again, and they said my belongings would be delivered as scheduled and the driver would call when they were close by. On August 3rd, I didn't receive a call at all. At 5pm I was worried, so I called them, and they said there was a "delay," and my things would now be delivered a FULL WEEK LATE! I told them I started work that Monday and could not be there, but they said that in the contract they could deliver up to A MONTH LATE with no recourse. I begged them, and they did nothing. Then, 5 days later, I get a call that they are an hour away despite never being told they were coming that day. I had our leasing agent meet them because I was at work, and requested that my dresser be put in the closet and mattress be put in the bedroom. Despite those being my only 2 requests, they did not do either one and put my dresser outside the closet and the mattress in the family room. They did not get my things where they needed to be, they did not deliver on time, and they did not communicate AT ALL outside of me calling them. A dreadful experience all around, please do not use this company! read more

I honestly don't even know where to start because Blvd Moving Company in Chatsworth gave me one of the BEST moving experiences I have ever had in my life. They didn't just move my belongings they moved with care, professionalism, and a level of excellence that truly blew me away. My expectations were high, but Armando and his crew went so far above and beyond that I'm still talking about it. From the moment they arrived, Armando's crew showed nothing but kindness, respect, and genuine care. These weren't just movers these were people who treated my home and my belongings like their own. They were incredibly friendly, super structured, extremely organized, and worked with a level of precision that you rarely see anymore. Their energy alone instantly put me at ease. Every single item was wrapped perfectly, labeled clearly, loaded with intention, and handled with the highest level of professionalism. They thought of things I didn't even think about. Not one corner of the process was sloppy. Not one moment felt rushed. You could tell Armando takes pride in his work and leads a team that's just as committed as he is. What meant the most to me was how they went out of their way to help with things they didn't even have to do. They checked in with me constantly, made sure I felt comfortable with every step, and truly made this entire move seamless. They brought peace to a situation that's usually stressful and chaotic. Blvd Moving Company has earned a lifelong customer. If you're looking for movers who are trustworthy, caring, hard-working, and operate with true excellence look no further. I would recommend them 100 times over, especially Armando and his amazing crew. Five stars isn't enough. They deserve ten. read more

Blvd Moving made our move so much easier for us. From the first time we called them to when they placed the last piece of furniture in our new home, everything was done really well. We started by calling this moving service to ask about their services. The person on the phone was friendly and knew a lot. They patiently answered all our questions and told us exactly how much it would cost, so there were no surprises on moving day. On the day of the move, the crew came on time, which was great. They worked really hard and were careful with our stuff right from the moment they entered our old house. Our house was 5-bedroom area, and we were worried about how they would handle it. But the crew was positive and planned everything well. They looked at each room, wrapped up fragile things, and took apart weighty furniture so nothing got damaged during the move. One notable thing was how well the movers worked together. Each person had a job, and they all worked together smoothly. This made packing and loading much faster, and we felt confident that our things were in good hands. As they moved through our house, the movers stayed professional. They easily went up and down stairs and through narrow hallways. Even heavy furniture was moved carefully, showing they knew how to handle tricky situations. When it came to moving our stuff to the new place, everything went really smoothly. The movers knew the route and made sure our things arrived just as they left. They paid attention to details when unloading and putting each item in its place. Timing was crucial for us, and Blvd Moving did a great job. read more