I was very stressed and wanted to cancel because I wasn't getting a call back from my initial estimator and seeing mixed reviews while waiting for my pick up date. This was my second move with BLVD but to a different state and my initial rep was Mike but he wasn't answering. I called the office to cancel and was transferred to Tina. She told me Mike had been out sick and took over my move. I got a call from Brian before my move to go over my moving details and he was a sweetheart. Robert and his crew did a wonderful job securing everything from my home onto the truck. The only bad experience was not being able to reach Mike even though he was great I wish he had a message setup so I wasn't panicking also maybe a call instead of a text to confirm my pick up. Julio and his team were fantastic and helped setup everything in my new home. I also wish I could've used my credit card read more

If I could leave 0 stars for this company I would. I cannot stress strongly enough to stay away from this company. As a retired military member I have moved over 14 times both domestically, and internationally. This includes my military career and post-military career and this experience with BLVD moving was by far the worst experience I have EVER had. First off, they will make a great pitch and quote you a great price but on the day of pick-up they demanded over $1700 more, this despite my having sold off a considerable amount of furniture and other items that were included in my original quote. I sold my living room sectional, outdoor sectional, washer and dryer, large gas griddle, and many other items and they said I exceeded my allotted space. They did not show up on the days they were scheduled to arrive. I had to constantly call to ask for any type of information on when they may arrive. Finally after constant hounding they provided a date on when they would arrive. The packing quality was extremely poor. They literally threw glass items into boxes without any type of wrapping and placed other hard items around them. We had a very large number of broken items and we are still counting, several days after delivery. When I first spoke with this company I clearly stated that I would not need my items going into storage and that we would like our stuff delivered directly to our home. It took almost 2 weeks for our stuff to get from St Louis, Mo, to Texas. All I got in response from this company was, "check your contract". Well nowhere in the contract does it state that we will not receive all of our items. It has been almost one week since our delivery and we are still missing numerous boxes and thousands of dollars worth of household items. We have made inquiries to this company and they are non-responsive since we have already paid them. I cannot stress enough that the best thing you could ever do is look elsewhere. I have moved many times and have never had a worse experience. I would have been much better off moving it all myself. These crooks have alot of nerve calling themselves a "moving" company. read more

They arrived in time and packed everything with care. The personal was polite and they listened to everything I had to say. I definitely recommend them. read more

Blvd Moving Review Nightmare on the BLVD! In March we contacted Blvd Moving about moving our daughter to New Orleans. I spoke with Brian several times and, per his advice and recommendations, we signed a binding agreement on March 26, 2025. With the dates that Brian dictated, a pick-up furniture date of May 15th and the last date of delivery in New Orleans on May 27, 2025. The window for last date for pick-up on the estimate was on the contract of May 19, 2025, no other dates were listed. We paid the first installment of the move and assumed everything was scheduled as we were told. Brian stated in March that I was scheduling my move early enough that there would not be a problem with the dates that he scheduled. My error at this point was in assuming the Brian and Blvd Moving were going to be an employee and a company of their word. This is NOT the case. Everything from that date on was deceit and lies. The movers arrived on May 16th to pick up the furniture. This was the first I received any information that our items were going directly into storage to be delivered at a later date. Brian was no longer in charge of our move at this point once items were picked up, we were moved to a different contact person, Tina. I called Tina immediately, stating my displeasure at the items going into storage. This conversation was also the first I was notified of a delivery date going into June 9th -per Tina words "you signed the Binding Estimate", however the binding estimate I signed on May 14th, 2025 had no such dates on it. The copy sent to me on May 15, 2025, had dates added. The Interstate Bill of Lading Contract which I signed on March 28, 2025, and again on May 15, 2025, had no delivery dates other than the generic delivery "period of time" is up to thirty (30) business weekday, not including storage time beginning on the first date indicated as available for delivery (not date of pickup). The date above (there is none on interstate bill of lading contract) indicates as "1st available for delivery is first date of the delivery period of time and not the promised delivery date." This wording on the contract you need a magnifying glass to read Please make sure ALL documents show all dates agreed upon in writing - do not trust anything this company states. I Called numerous times after May 20th and received different information each time - "items were shipped", or "no we think the items are in warehouse." May 29, 2025, had long and heated discussion with Johnny and he stated that if I wanted items by a specific date I should have paid the company $8,000 to 10,000 more. After a long conversation Johnny then promised that shipping of our furniture would happen June 3rd or 4th, and he would send me an email. I did not receive any emails and nothing was shipped. On May 30, 2025, Liz had no idea where the items were. And as the dispatcher, she said she had no way to contact the driver. Another lie because when I informed her that we needed to know at least a day ahead of time to reserve the loading zone and freight elevator, she said, "I will let the driver know." June 3, 2025 talked to Johnny who denied stating that he would ship items by June 3rd of 4th or that he would email. He had no idea when it would ship or where items were and again stated I should have paid $10,000 more to the company for better delivery. On June 5th we received a phone call from the delivery driver stating that the furniture would be delivered on Friday June 6th when it finally arrived. One person arrived to deliver and move all the furniture that was on the truck. Plastic bins were broken, boxes were smashed and a bookcase was broken. There was a book marked "Books - Heavy" stacked on a box of clothes, which was smashed down to half the size. Luckily it was just clothes. We did come out better than most customers with the amount of breakage though. The employees of the company lie to customers because there are no consequences of repercussions to them. They lie to the customers because very few people would be willing to accept an open-ended date to receive their property. There were no vehicle problems, no adverse weather, or medical problems. The company just does not have the capability to handle logistics to move property out of state. They took our money without having a plan in place to move the items. From the date of pickup to the arrival date it took this company 22 days to travel 1,284 miles. That is hardly efficient for any company, even adding other stops. Yes, we called a lot, but not every day, and only because they would not keep us informed of when we would be getting the property and kept lying to us. N.C., the business manager, responds the same way to every bad Yelp review, that he apologizes for any inconvenience but the customers should have read the fine print. In reality, he doesn't care or he would not have to keep responding to the same complaint, he would fix the problem. read more

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Hard working company The employees were easy to work with good attitudes The only problem I had was the payment system upon delivery could have been better read more

Great customer service, the crew that was send they took good care of my most fragile item. thank You Jaime and Chris

On Monday, November 3, 2025 Boulevard Moving Company came to my residence at 15 Stonepine, Irvine, CA to move my furniture to Mesa, AZ. I had only one bedroom of furniture to move, not including a bed and used an average size moving truck. It took them about an hour and a half to pack, and move the boxes, piano into this truck. I was quoted for the total bill was $3,300. Five days later on Saturday, November 8, 2025 I get a phone call from Amadeo, the truck driver, asking me if an 18-wheeler truck will fit into the space to deliver my furniture. I said it probably could but it would be a tight squeeze. He then said he will check with his supervisor for a "shuttle", I am guessing this is a smaller truck like the one that picked up my furniture on November 3, 2025. I was charged $300.00 for this last minute change plus an "Elevator charge" of $75.00. I asked him why are you charging me for something that will make your job easier, he replied, "It is Company policy". On Saturday, November 8, 2025 I was instructed to pay with only Cashier's Check for the final payment of $1,115.50. I asked why they accepted my credit card in previous invoices but now it had to be a Cashier's Check and Jinge said, "It is Company Policy". This cost me $10.00. I want a refund of $375.00 for these last minute charges that I was not informed about. read more

What a disappointment! I contacted this business because it was a suggested post on facebook and it looked like people really liked this business. Long story short the customer service provided by Rosa was beyond horrible and unprofessional. Contacted Teo the owner and had my phone call transferred to Rosa. Never replied to my emails, text or phone calls. After 3 no show and appointment cancellations and taking the day off from work for nothing. I decided to cancel and use another moving company. Please read all reviews and look at customer pictures on this below average company. Like they say you pay for what you get. Good luck my yelp community and definitely do not approve or recommend this business. read more

BLVD Moving - Movers Near Me - Chatsworth, California

Whatever you do, don't use this company by any means necessary. They will charge you insane fees and keep adding them on as a surprise. The initial rate is not a real estimate and also half of my stuff was broken by their movers and they make you go through hoops just to get $100 back after you file a claim. Took 4 months and they're still trying to get me to fill out forms for this. If I could give this company negative stars I would. Also their customer service is terrible. read more

BLVD Moving - Movers Near Me - Chatsworth, California

Scam alert! I feel so stupid that I went with this company after reading all of these reviews. BUYER BEWARE. My initial interactions with Richard Zarr went well. He was polite and professional And made so many and unkept promises. Unfortunately, he went dark after I paid my initial deposit and never answered the phone or return a message thereafter. I was handed off to a call-center team who were quite unresponsive and difficult to reach. My move date was set for 9/5. As the date approached, it was moved from 9/5 to 9/4, back to 9/5 and then they tried to move it to 9/6. This is where I put my foot down and insisted on the move taking place on 9/5. They initially provided me with a window of 2 PM to 4 PM on the moving date. At 4 PM the mover called me and said he was 2 hours away. They arrived at 6:48 pm. They completed the packing at 1 AM. Once the inventory was completed, I was asked to pay an additional $1500 for the move due to the box sizes that I had selected. Make sure that you understand that anything over the size of a medium box will entail an additional charge. On delivery delivery date I was told that Boulevard Moving had reviewed an aerial view of my property and the truck would not have access to drop off. I was told I'd have to pay an additional $800 for a shuttle service. I cried when I heard this! They did not end up charging this fee to me and I believe it is because I questioned it and threw a little bit of a fit. I was told that I would be sent a link and be able to track the travel of the moving truck. The movers said there is no app available. The ONLY redeeming aspect of this company was the delivery team. Willie and Martin did a great job. They were kind, friendly professional and efficient. ONCE WAS SAID AND DONE MY $4300 QUOTE BALLOONED UP TO OVER $7000. Buyer beware. Scammers! read more

Matt scheduled our move well and the price was reasonable. His CREW was amazing. David G the lead crew guy was careful and efficient. All items arrived at our new home in San Diego free of damages. None. I would recommend BLVD MOVERS. read more

Pedro and the crew were amazing. They followed instructions and made sure everything was disassembled safely. They work efficiently and work well together. read more

DO NOT HIRE THESE GUYS!!!!!!! 1. Took 40 days to get daughter's household moved from California to Connecticut. One postponement after another. Misled me at all times. Originally told me that they would get items in about tens day. Kept my stuff in their storage warehouse for approximately 3 weeks! 2 Broke my $450 45 inch TV in transport. Screen all cracked. Reimbursement is 25 CENTS PER POUND. That is approximately $12. Criminal 3. Broke my antique table that's over 100 years old. The driver GLUED the leg back on himself!!! Looks horrible. I'll need to have table professionally repaired. Probably cost around $200. Their reimburse is approximately $15 !!!!! PLEASE DO NOT HIRE THIS COMPANY. read more

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Run for your life .... these b****** suck. After they promised me they would have the move there on the 21st of July they turn around and told me it wouldn't be delivered till August 7th. Then the bastards wouldn't give me my deposit back. Fair warning!! Just saying... read more

I paid an extra $800 to have BLVD pack my belongings and then unpack them when they arrived at the new location. The people who packed my items were great, very friendly, and packed things with care. However, the company was supposed to let me know when the items were loaded onto a semi from storage in Oregon and headed to Indiana, so I was not scrambling at the last second to drive 9 hours to get there and find babysitters for my grandchildren, whom I care for. Wendy from BLVD promised she would let me know when my items were in transit. I heard NOTHING from Wendy. I received a text message from the truck driver on a Sunday at 10:30 a.m. stating that he would deliver my items the next day between 12:00 and 7:00 p.m. I was sitting in Alabama at the time I received the message. It was very inconvenient and unprofessional that I heard nothing from BLVD or Wendy to have a heads up that my items were even in transit. I had spoken with Wendy just a few days before this, and she said the items were still in storage in Oregon. WRONG. They were already loaded and on their way to Indiana. Not only did we have to scramble to get to Indiana, but only ONE person was unloading our items. He only asked if I wanted him to put the beds together. SO WHAT DID I PAY $800 FOR? He just kept saying, "I am only the driver." Additionally, we have a box of kitchen items that is missing and contains broken items. Before I booked with BLVD, they sent me a video showing how the items were packed and loaded. I watched this video. The packers were great, but they did not pack according to the video. They put numbered stickers on our boxes and items, and I never received an itemized list of those numbers. So, I had to try to figure out from memory what was missing. DO NOT USE THIS COMPANY. In the future, I will just pack my own items and use a POD or drive them myself with a truck. read more

I scheduled a last minute move with Johnny. He was great and easy to work with. We scheduled an afternoon move because my new address was going to be ready in the afternoon. Moving time was agreed for 12pm-3pm. Johnny sent me a document to sign and asked for a $200 deposit. I paid the deposit. Afterwards, someone else called me to tell me that the dispatcher changed the move to the morning at 8am and could not be changed, which is NOT what I asked for or what I agreed to. My new address was not ready until 4pm. BLVD Moving has a 4 hour minimum and they charge double driving time if the new address is more than 10 miles away from the pick up address. In other words, any time longer than 3 hours of work is considered extra time. The fee for any hours beyond the 3 hours is $150/hour. As mentioned, my new address was not ready for another 6 hours and as a result I had to pay an additional $1100. This is all because the dispatcher ignored the document that I signed that clearly stated the time the moving was agreed to commence. Aside from the administrative issues, the movers themselves were great and quick. They helped me disassemble and reassemble my furniture. I would hire the movers again, but not BLVD Moving. read more

BLVD Moving - My signed order confirmation indicating the time the movers were supposed to arrive. - Movers Near Me - Chatsworth, California

Worst moving experience. So unprofessional. Difficulty with booking properly. Movers told us on the day of the move that if everything doesn't fit then we would have to book another truck and wouldn't be for awhile. The movers damaged several items, like our kitchen table. They also left several items at our old home. Very unprofessional. Do not book with them. It is not worth the hassle and extra costs of damaged items. read more

This company is built on lies and misinformation. My items were picked on 5-11-2024 and supposed to be delivered to Vermont. Here it is 5-28-2024 and my items are still in California. They call Friday the 24th and said they were still attempting to schedule. Really? Unacceptable! They said probably be 2-3 more weeks! I can't move into my new apartment until my things arrive. I'm staying at hotels and am out over $1500.00 already. The communication is horrible, They say they will call and never do. I have disputed the charges and expect a full refund. However, it also means I most likely will never get my things. DO NOT use this Company! The promise is they provide which is excellent service. Don't be fooled by the price and the banter. This is a bad business with horrible customer service! read more

Awful company. Lured us in with lies of "One Team, One Truck," and "Military Discount," and "2-14 days for delivery." Here we are almost a month after pack-up, our stuff hasn't left the state it was packed in yet. We're way past 14 days, even counting the holidays and no delivery date in sight, let alone a departure date. I've been told for the last two weeks that our items would be getting shipped out - hasn't happened yet. Not only did two trucks show up to pack up our stuff, but the team that packed it (who were excellent local contractors btw) definitely is not the team delivering our stuff on a completely different truck. The military discount disappeared as soon as they told us how much cu ft of goods we had - there were no discounts. Required money orders on pickup instead of credit card, but didn't tell us till 6pm on a Friday. Told us our shipment would be delayed if we didn't pay. The company shipping our goods halfway across the country is called Safeway shipping - it's not even the same company, let alone one team and one truck. They also suck horribly. This company is a dumpster fire and has lied it's way through our every interaction. Still waiting for our stuff to ship almost a month later - not expecting delivery for another month. Avoid. read more

I do not recommend Blvd Moving, because move day was literally one of the worst days I have ever had, and it was because of the foreman and his crew. The foreman was very unprofessional and demeaning to me. Additionally, at least 2 of the packers had no idea what they were doing. For example, lamps with the light bulbs on them were crammed in a box with no packing paper. They used my other personal belongings as the packing material. Even after guidance, they were about to dump all of my office desk drawers into a box. What's worse is that they were going to pack everything without marking anything on the boxes, and I was moving into storage, and I had communicated this to the foreman many times. When the foreman first walked in my house, we went room by room, and he told me all of the boxes would be marked by room. That was my expectation because I have had professional movers before. I just expected that as "table stakes." When I noticed that many boxes in the dining room had been packed and moved outside with NO labels as to what room they were from or what might be inside (like a general label, "china"), I brought it up to the foreman. He acted very annoyed (at me). He went and asked the packers to start doing this. They still didn't do it, so I went back to him and asked him again. He was getting more annoyed, and I was very intimidated by him. Finally, my son and I followed the packers around marking boxes. I told them not to close any box until I could see what was in it and where it came from. This meant that my son and I were working 10 hours doing this. This is NOT what you pay professional packers for. And, I paid a over $30K. At one point, customer service called me to ask how it was going. I told that person it was terrible and gave her the reasons why. They then called the foreman. Then, the foreman was really passive aggressive towards me (even more so). I felt very uncomfortable with him in my home. His attitude towards me was that he would just leave with his crew. At one point the foreman told me that just because the packers spoke Spanish didn't make them stupid. I was appalled and insulted, because in NO WAY did I ever imply that. The foreman said they would be marking the boxes by room - and that wasn't happening. That day really goes down in history as one of the worst days of my life BECAUSE of Blvd Movers. When my belongings arrived at the destination, the unpackers were amazing, and I was so thankful for them. I submitted a damage claim for $6,537.02 - with 38 pages of proof. The claims people approved a little over a hundred dollars, which is ridiculous. I did not sign acceptance of this, because it was ridiculous. I would never use this company again and ask you to beware. In this case - you don't get what you pay for. read more

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I had hired Blvd Moving to pick up, wrap, and ship 19 fragile wax life size figures from California to Arizona. I made arrangements with Carlos and then spoke with Brian, who walked me through the contract and process. I was quoted a price and signed a contract. The items were carefully packed and shipped to the delivery location. I was contacted by Ismael, the day before delivery and again the morning before delivery. The was figures were carefully delivered and Ismael and his crew treated everything carefully. I can't be more pleased with the service, communication and treatment of these fragile figures. The contract was honored, the communication was always clear and everyone I dealt with did everything to make this shipment efficient. In a world of poor customer service, Blvd Moving surpassed my expectations and I give this company my highest personal recommendation read more

If you want your stuff stolen, and broken, if you like being ignored and you want to be ripped off, choose BLVD moving! I recently used this company for a move, and was not only ripped off, ignored and lied to, I'm missing about 20 boxes & bags of items. I've e-mailed and left voicemails (over 5) and I'm just ignored. My rate was changed because of destination changes and I was told "you were quoted $950, but if we had initiated the destination change it would be $950, because you are initiating the destain change it's going to be $1800." Without a doubt ridiculous because 1. why would a moving company request a destination change for my belongings, and 2. I got two separate quotes before I put down the deposit for 2 different destinations. That should have been honored, but wasn't! Half my stuff is broken or missing, and to make it even more awesome their "insurance" doesn't cover broken glass. 1/3 of my glass is broken including pictures, glasses, tv, even my table top is scratched and ruined! I had my stuff delivered about 3 weeks ago, and I'm still waiting on a response from my missing items. I've emailed 5 requests and still nothing, not a response to my emails requesting specific information and on my inquiry about my missing items. Definitely choose BLVD moving if you want to be scammed and stolen from! read more

THE WORST! I would give them no stars if I could. At first, everything seemed great. I booked my move a month ahead of time, as soon as my escrow began. I checked back via email and phone calls to make sure they didn't forget about me, and everything was on schedule. I was assured it was a go for the date we discussed. THEN, the day before my move, they called to tell me they were coming late in the afternoon instead of the 7-10am plan we had on the contract I signed. This would put us into the wee hours of the next morning, as it was a 2 hour drive to my new home. After a heated conversation with a nasty woman in their office, they said they could come the next morning, so out of panic (because I had to be out of my apartment) I agreed. The head guy called at 8:00am-ish, to say they were 40 minutes away. They showed up at 9:45am. They stood around and talked for a bit then got to work, and shortly later, I hear my furniture falling down the stairs. Nothing was said by them. No apology...nothing. I told them that all the furniture would eventually go in the garage when we arrived at the new house, but to bring everything else inside, as the boxes were labeled where to be put...i.e...kitchen, bathroom, etc. When we pulled up to the house, the head guy comes up to me (still in my car) asking for payment before they unload. He showed me the final price and it was double what I was quoted. Fees for every little thing, and then the drive time price was doubled from 2 to 4 hours, though they made it in less than 2. Well, nothing like being held for ransom, as they wouldn't unload until they got payment. That took about 20 minutes, as he didn't know his office phone number for the payment app and proceeded to argue with me that the app I was using didn't need it. It did. Then when I finally got inside the house, I had to send a text to let people know I made it, and when I went back out to the garage, they were piling boxes up to the rafters, taking up half my garage. They broke my dining table, and if I could reach to get to the boxes, I'm sure I'll find my fine china in tiny pieces along with other glassware. When I saw one of the guys take a box of kitchen items, he flipped it upside down and threw it on the top of the stack, smiled, like he was proud of himself for getting it up there, and went back for another box. I just sat there with tears in my eyes. I couldn't even speak at that point, I was so upset. I can't unpack after 3 days because I can't take things from the reachable bottom boxes, otherwise the entire stack would tumble. There was a definite language barrier between myself and the movers, but I know the head guy understood me when I told him I was upset. He just told me to call the office. When he was leaving after this horrible, hellish move, he asked if I had anything for his guys. Did he honestly think I was going to tip them? Buy them pizza and beer? Give them anything? This move cost double what I was quoted, they broke some items and left me unable to get to anything in order to unpack. They not only piled up the boxes, they piled more stress onto the already stressful day. People BEWARE! Do NOT hire these guys! You'll be very sorry if you do. read more

BLVD Moving - They even buried my stepstool/ladder, so I can't get to the top of the stack. - Movers Near Me - Chatsworth, California

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This is the ABSOLUTE WORST MOVING COMPANY EVER. DO NOT HIRE!!!! Here is why: 3 weeks ago. the movers picked up our things. We were told that our stuff was going from CA to CO in 2-5 days. We get a call at 5 days, expecting our stuff, but instead of that happening, we were told our stuff was in storage with no departure date. We had to have my dad postpone his move since he has end stage liver failure and was not going to have his bed. It had gotten to the point where it was over 12 business days and we called to get an update, and it took forever for them to give us ANY update. On the phone, Liz told me that it takes up to 12 business days for our stuff to be delivered (this was a friday) and that our stuff would be here on either Monday or Wednedsay of the upcoming week. I explained to her that we were never given that number before but that it was okay. We waited and waited until literally 30 minutes ago (Monday), when the driver showed up BY HIMSELF. He asked US to hire people to unload the truck, then backtracked and said he was just here to check out the moving location because he was unsure of whether it was 1-3 stories (which was disclosed before the entire move itself). We called dispatch and immediately told them and they said, and I quote, "that is highly unlikely that a driver ever checks the location or shows up without help". I called another lady for a refund, and she tried to lie to me about we signed a contract that said 21 business days, and that it is normal for the mover to "check the location" before delivering. James, the dispatch, said to us again that that NEVER happens. The mover is coming back tomorrow with our stuff apparently and another mover or two, which we will see if they ever show up. This is the most frustrating, unprofessional moving experience I have ever had and I have done a million moves. I hope no one ever goes through this so do yourself and favor, DO NOT HIRE BLVD MOVING. read more

The worst moving company! They literally broke all of my items and only offered me $150 after paying almost $6k for my move. This place is a scam! DO NOT ALLOW THEM TO MOVE YOU. read more

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Hi everyone! I'm casualty #1628282 of this dishonest company's practice of underquoting cost, overpromising transit time, misinforming aka lying about the whereabouts or anything related to your items...and best of all, should you have an issue with any of the above, threatening to hold your possessions hostage until you cough up the dough. Oh, and cash only, no credit cards. Hmm...wonder how many disputes it took for that policy to be enacted. And here's the thing...the actual boots-on-the-ground movers are great! If you make the mistake of using this shiesty company, still, tip the movers! It's the white collar masterminds behind this extortion scheme that made this Seattle to California move the most stressful 3 weeks of my adult life. My boss literally told me to take an extended weekend to recover because I looked so haggard over conference calls. Oh, and the best part of all of this? If you're lucky enough to get any sort of remuneration for their incompetence, which in my case was explicitly, verbally stated as 50% off the difference between my estimate and my (2x) final cost, they'll entirely ignore any honoring of what their own customer service representative explicitly stated by basically deflecting simple yes/no questions until you a) run out of energy and give up, or b) lose your temper and threaten to sue and subpoena the phone call. I think I remember doing a little of both, at least from what I haven't been able to successfully purge from memory. And regarding that call, after you call back a dozen times over multiple days, they will neither confirm nor deny what their own agents stated, and in with regaed to my aforementioned 50% off before/after delta, arbitrarily offered me a take-ot-or-leave-it fraction of that discount. 1/5th in my case. Where/how did they arrive at this number? It's just as mysterious as in what state or warehouse your possession are located! To anyone looking to truly have a "hassle free" move, you'll do better with a uhaul/POD equivalent and some local hands. To anyone who works at BLVD moving and has any scruples whatsoever, find another job. Just like your customers, you deserve better too. To anyone in my position who made the moronic mistake of going with America's Most Trusted Moving Company, I hope you get to take an extended weekend off too. read more

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These guys did such a great job with our move! All of our objects arrived safe and sound for our cross-country move. They *catalogued and numbered all of our items*, so the pick-up (Guillermo and Walter in MA) and drop-off (Chris, Fabian and Daniel in AZ) experience was extremely smooth and efficient. Everybody was very professional and accommodating (and even helped us solve some packing issues we had). I heard so many horror stories about moving companies, but this wasn't one. Shout out to James B. from the CA office too! read more

This is by far, the WORST moving company I've experienced! (I've hired three large movers in the past.) They do NOT answer calls; do NOT provide the services contracted/ nor promised; DID NOT deliver even CLOSE to the date agreed and contracted; and did NOT provide updated communication on the alteration of the situations. Only 1/2 of the delivery arrived, and that was AFTER the reserved/agreed date! No explanation was given as to why the delivery was even divided!! The other half of the shipment has STILL not arrived. I've been through the entire experience with my daughter. A true nightmare. For your peace of mind; for timely delivery; or for being true to their word/contract...DO NOT TRUST THESE MOVERS! read more

Ricardo, Marco and Jerome showed up today on time to pack my stuff for a long distance move. They were professional, showed up on time, and packed everything quickly and efficiently. I hope to have my stuff in 14 days or so. Every box is labeled and packed. Matt the sales rep was very easy to deal with and answered all my questions. Thanks guys for all the help. read more

DO NOT US THEM! I moved from St Louis, MO to Northern CA. Most of my things were damaged and they didn't deliver on time. It was almost 2 weeks late. They promised my things would come straight to my new place and they put it into storage. It was a nightmare. They definitely subcontract out and are not honest about things. There contract for insurance afterwards is only cents to the pound not dollar value of items. So you think you're covered if anything is damaged but you're really not. I had probably close to $50,000 worth of damage and only got less than $300 back. They literally folded my CAL King mattress in half, damaging it and claimed I did it. Plus lots more in damaged! read more

Thanks for making my holidays dark and sad. You sold all my holiday things, lights, ornaments and trees and the presents for my grandsons too. No winter clothes, boots, coats. You never offered to negotiate at all. Shame on you on how you treat seniors. You have Mr Grinch beat all to hell. NEVER, never hire blvd moving. Minus 10 for stars. read more

This company is completely unethical. I put a deposit down to lock in my price of $4,400 and I ended up paying $700 more (over $5,000). They bait and switch and then justify it by saying they sent emails with the higher price even though the amount of items was exactly the same (see attached inventory list). On top of that, they nickel and dime you when they delivery your furniture. I made a $100 deposit (don't pay it!) assuming that my original quote of $4,400 would be honored. Not a few days later (see date on attached quote), they raise the price to $5,050 and send it in tiny font, which I assumed would have the same price I paid a deposit for. Not the case. When I confronted them about this, they said they sent emails about the higher price. Well sorry, if I put a deposit down for a price and nothing in the item list changes, why is it higher? (Everything was the same, even the fuel surcharge in both lists). On top of that, on the day of delivery they charge me $75 for I don't remember what even as I'm calling them out on the $700 jacked up price, essentially holding my stuff hostage. And they wanted to double charge me for a rental truck I had already paid for because they didn't have a record of it on hand. They did not even offer a minor concession for the glaring egregious bait and switch scheme. Don't trust these folks! read more

BLVD Moving - Quote on my inventory list. Same inventory list on both emails. Charged me $700 more even though I had paid a deposit. - Movers Near Me - Chatsworth, California

BLVD as a company is ABSOLUTE GARBAGE. There is no communication and when they do communicate it's dishonest. My $1000 couch is ruined and it took almost 30 days from when my stuff got put on a truck to when it was delivered to me, with a lot of hardship and disrespect on the way. TLDR: they made my mom cry and that says everything you need to know about them. A salesman named Matt spoke with me and I stated very clearly I need my things by Oct 17, 2024. He said because of that, I should get my things on a truck as soon as possible. They were loaded and taken away on Oct. 5, 2024. I told the actual movers the same thing about it needing to be there on 10/17 as I was starting work on 10/21. Spoiler: it did not come. I called on the 16th to confirm, they told me it wasn't even on the truck and it would be 3-5 days from the 17th to get there. It was horrible, but there was nothing we could do so we waited and tried to get updates as time passed. NOTE: there was no communication FROM Blvd to us. It was only from us to Blvd. they never reached out to help or check in, they never called to apologize or problem solve. When we called, we were treated like pests for wanting updates or explanations. Calls are always shifted from one customer service agent to the next and their excuse for misinformation is that the person I had already talked to made a mistake. Any information we got was shocking, mostly that our stuff would not be there when they said it would be. The date changed every time. They lied about speaking to the driver when my stuff wasn't even on a truck, they lied about where the truck was and when it was leaving, they lied about the driver not being able to unload in the street behind my apartment and said the driver had been there and seen it when in fact, the driver was in Memphis, two hours away, completing a job and had not even been to Nashville. This led to me yelling at the driver thinking he had not even called me when he attempted delivery, to which the driver said "no, the company lied to you. I'm not anywhere near Nashville and I haven't seen the street. Don't talk to them, because they will continue to lie to you. Speak with me and I'll let you know when I can be there." He expressed that the company constantly shifts the blame to the people on the ground such as the movers and the drivers so they don't have to deal with it. It's worth saying that their excuses were about me not understanding the logistics of a driver and truck getting across the country and that since my move was small (422 cubic feet) it just goes where it fits and doesn't necessarily correspond with the date it can be delivered. Blame was shifted to us for not having more stuff that would make it a higher priority move. Overall, disgusting customer service. People did nothing to help us and made us feel ridiculous for asking for help. They also screened our calls constantly because we were calling to ask for updates daily, because every day we got a different answer. The whole process was predatory and sneaky. I spent $3500 on my move, $1500 moving into an apartment that was empty and needed basic supplies, and several hundred dollars on flights for people who came to support the move and be at the apartment so they couldn't claim to attempt delivery and failed because no one was there (which they did twice). It's NOT worth your time or money or peace of mind. Pick another company and pay a little more because this was the worst moving experience I've ever had. NOTE: The actual movers who did the heavy lifting were excellent and treated us with nothing but respect. The same with the driver, he was wonderful (Thank you Sami). read more

I have moved with professional movers 6 times. I have used United, Mayflower, Atlas, and Merchants. I moved recently from Los Angeles to Charlotte. What a disaster. I had quotes from several movers, and Matt from BLVD was very persistent that they could beat the other bids. Sure enough, they lowered their bid and so I went with them. The day before we closed on the sale of our home, they showed up to pack. At that point they told me that we had more stuff than they thought and would have to raise the price (by almost 20% by the way) or they couldn't pack me. I called my salesman, no answer. At that point it was too late to get a different company so they stuck it to me knowing I had to be out to close on the sale and had no options at that point. On the delivery, they gave me a range of 3 weeks to deliver. Then they told me it would be delivered on a specific day 2 days in advance, and they were late by another day! The day before they delivered they also told me they needed more money because they couldn't get their truck in my neighborhood based on google maps. They had the address for several weeks, but they told me the day before delivery they couldn't get their truck in my neighborhood. I called my salesman Matt, he said sorry and I never heard from him again. The delivery man was a jerk. He was a prick to his crew, and they did very little to protect my new home. I had it painted prior to moving in, and they scraped the walls going up the stairs. I have wood floors throughout and they scraped the finish on the floors in my den. The kicker...they dropped an all wood credenza off the truck...not just a foot or two, but 4 feet or so off the truck. This piece is significantly damaged. I called...no response. Worst moving experience by far from someone who had moved many times. DO NOT USE THEM! They certainly didn't care about my experience or my belongings. read more

DO NOT USE! Horrible experience all around. This is not a moving company, it's a contracting company that doesn't value customer experiences and doesn't hold the movers accountable. We used them to pack our valuables and store them for a short duration and deliver. Poor communication leading up to the move out date. Many of our high value items were broken or "lost" upon move in. When moving into our new place we got slapped with an extra $1,000 charge because the mover claimed to be driving too large of a truck and had to change trucks. We've seen semi's drive through our neighborhood. Many pieces of furniture were damaged including a desk, TV, entry tables. Not only did they not do anything about the $1,000 extra charge, they offered us only $200 for all the damaged and lost items. The TV alone was over $300. read more

I found this moving company on Google, given that it had four out of five stars. On yelp, they barely have 2 1/2 stars now I know why. On their message, they say that they are the most trustworthy moving company. When I first called them, the Sales representative told me that they specialize in furniture assembly and wrapping unboxed items. I was so excited as I mainly needed help with furniture assembly and wrapping my art as it was delicate and I made it all myself and it's really important. The day before moving, I asked if I could please pay ahead of time to make sure that I had my finances in order. I was told by Dispatch they'd send me contract and payment Authorization form. Neither came the entire day. Dispatch also said movers would call an hour ahead to give me time to prepare for their arrival. The movers called and said they were 40minutes away and arrived in 20 minutes, arriving in a large truck to fit 3 bedrooms. This was surprising as I'd told both Sales and Dispatch I only needed a small truck for one bedroom days prior. Because of the awkward timing, I had no time to move my car, make coffee, or eat. Also, I should mention they didn't even tell me the time window until late afternoon the day before, even though I had work that day and was trying to figure out when to switch my hours since they couldn't come on my actual move-in day. With all this last minute prep, I was flustered from the beginning of the process. During the entire move, both movers would ask me the same question over and over. During the contract signing the mover used language such as "thank you Baby, thank you Mami" when I already felt uneasy about using their hourly rates time to sign a contract and Auth form 3 times because they couldn't figure it out completely and this was after I'd requested it for the day before. Contrary to the claim they shrink-wrap and moved unpacked items, they initially stated they did not want to pack my art for fear of breaking it. This led to me breaking an art piece I took years to create over the anxiety of having to pack multiple items myself while answering micro-manageable questions to them and finally they relented and packed the items I'd intentionally set aside for this very reason. As far as the claim for assembly - as I mentioned, I told Sales, Dispatch, and the movers who ALL agreed this was possible and I stressed it was the MAIN reason for all of this - once looking at the 7 items that needed assembly (for a small one bedroom apartment - easy stuff like toddler beds, a bar table, side tables) they pretended to call the "Company" and stated "they don't let us do that." I reminded them that this is why I went with this company. They assembled one children's table/chairs and left prior to the paid 4 hour minimum, with a few furniture items broken/missing knobs, watching videos on their phones in between, without any communication, and sent an invoice for twice the price when I called to see what happened. Mind you, if the assembly took longer than expected or they would need more pay, I was prepared to make up for that - but to hire a company who says they specialize in 2 necessary skills the movers chose not to perform makes me feel like this is the most distrusted moving company. I asked to only pay partial price through email in response to invoice, as Customer Service line never picks up no matter what day I called during business hours. Dispatch stated they tried a few times, and that was even with multiple polite prompts/reminders over the week - given I couldn't move into my apartment without a bed. Also the movers offered wardrobe boxes and only mentioned they charge for them afterward, so I had to throw all my clothes quickly into the closet and give them back all the boxes without notice. I give them 2 stars because they did move all my items from point A to point B. I appreciate that. read more

They came up with several excuses as to why prices increase. "all in their contract" This move was supposed to be a job relocation for my grown daughter. I heard several of her conversations with Brian. she told them how much furniture , he would call again, ask another question, "oh that is additional if you want us to protect the furniture" I will fast forward after probably two dozen phone calls and 5 price increases, the guy who was actually supposed to get her items last Friday called her, several hours late, and said to her "oh maybe tomorrow." The entire family has now stepped in, taken days off, secured actual Real movers for her, changed flights, boarded dogs, well.... You get the picture. I have been informed that the way Brian spoke to her was completely unacceptable when she informed him that she was cancelling that move. They weren't there anyways and they weren't even in the state to pick up her stuff. She will get that deposit back!!! My family will not accept Brian's comments, attitude or tone of voice he used with her! And..... I do not need a reply from the owner, manager of yet anymore excuses!!!! read more

Hired this company to move my things across country. At least all of our items were received in poorer condition than were taken. I had an amazing 5 drawer dresser that is now broken and can't open the drawers properly. Cracked at the top right and pieces missing. I had an entertainment center that is now slanted because one of the legs broke off. My bed frame is all creaky for some unknown reason (other than when they took it apart they did so in a rough manner). Thankfully we didn't have much to begin with which helped with the price (ended up being more) but at the same time, we don't have much to end with either!! In order for me to file a claim, I have to take pictures of my items and send them in the MAIL as proof. We live in a world where these types of things should be able to be taken care of using modern technology. They just want to make it harder on us so that they don't have to pay for the poor job they provided. Two stars because the salesman Teo was super nice and helpful and was understanding of my financial situation. read more

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All cross country movers are subpar but these guys are pretty low. Beware of the tricks: their clock on the 21 BUSINESS DAY deadline starts on the day you tell them is the earliest it can be dropped off. If you are moving cross country tell them the earliest delivery day is the day after pickup. My contact, VP of Sales Matt Freedman, was all over me until I signed a contract and then he disappeared and would not return my calls or emails. I finally called the customer serive line and figured out the scam. She explained the deadline being 21 days after our earliest drop off date. IF you look at the small print is sayd 21 biz days. My stuff was picked up on July 6th and it is still sitting in their warehouse in Chatsworth. They told me the driver for it might be back next week. There has to be a better company out there for you. read more

It was the first time using this company! Felix on the phone was very helpful and nice. The price is more than correct. Overall the job was well done and the movers (Jo and Blue) very nice and worked very fast! The only thing I would say is that some screws from different furnitures fell during the move and they lost a couple of small things but nothing that I cannot replace. I will use them again! read more