We're here waiting for our food. Just a little bummed about the experience. This is our second time here. Our first time, was a few months ago. We were craving wings, and haven't been back, so here we are. They are popular in the Philippines, and are very delicious. Bummed because we paid over $70 for our food, expecting a small thing: a fountain drink. Refillable, refreshing Stubborn soda. Instead, we paid the combo deal for a water bottle or canned drink! That's not what I'm paying for when I chose the combo. It even says on their menu! That's FALSE ADVERTISING. You drew me in to purchase a combo, and not give what you're offering. Really disappointed. Another issue. The nice cashier told us they would serve our food in "to-go" boxes/bags because they're closing in 30 min. Really? We can't eat our food on plates? We arrived at 9:28pm. They supposedly close at 10pm. But their schedule on Yelp says 10:30pm. Not updated? One more. The kitchen crew are consistently and constantly shouting. They're not even communicating any orders, it's not busy. We're the only people. And were yelling, "Aahhh!" Or a "Yooouuww!" The food is usually good with them. But we will not be returning. We can always get good Korean wings in a lot of places. Hopefully they "fix" their machine. We were told it was broken. They must've not paid a bill? Or "saving"? read more

It's been 14 days since I reached out to Bonchon management, per their request to follow up. Have not received any communication back. Seems to be a copy and paste response to all the negative reviews. Unsure if this is their general PR or local management handling the feedback. The lack of empathy that was reflected by the restaurant is clearly showing on the corporate side as well. Poor leadership. Poor customer service. Poor loyalty to their clients. read more

Bonchon - This places adds a tip without authorization, becareful! - Korean Near Me - Artesia, California

Bonchon in Cerritos is surprisingly quiet; there were hardly any customers when I visited. However, the staff was welcoming and efficient. The taste is almost identical to Kyochon. read more

Bonchon - Half and Half Wings - Spicy and Soy garlic with Pickled Radish - Korean Near Me - Artesia, California

It was $15 for 10 tenders, which is a good price. The chicken itself tasted old and was very dry and tough which is a shame because the sauce it was slathered in was pretty darn good. More concerning is their B score from the health inspector. 3 stars for alright food, fast service and great prices but will definitely drop if I end up getting food poisoning from it lmao read more

our new go-to for KFC-korean Fried Chicken, except we always do soy garlic on all of our orders, instead of the usual 50/50 plain and with sauce mix. Kids fully approve, and so do the parents! however, their portion size for the fries that's meant for sharing for an extra $2 needs a lot more fries if its really meant for sharing. Kinda small on that portion but otherwise, very happy to have this in our neighborhood read more

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Wings were yummy and a good value. Facility was really clean. Pablo (staff) was the nicest!!!

Disgusting customer service... literally incompetent workers here who shouldn't be anywhere near a workplace. Fire all the staff and learn how to train people properly. Don't make people wait an insane amount of time and not solve the problem. Hopefully this place gets shut down. Found rat dropping in the bathroom as well no wonder they have a B rating. Disgusting won't step in here again gross. read more

Terrible food. Dry, burnt chicken. The worst Korean chicken joint I've ever eaten at. read more

Called to order the Artesia Restaurant Week special and the service was extremely rude. We tried asking to order the special and she stated it doesn't exist and we can't order it. We decided to go in instead because the special was posted on the City of Artesia website and we were hoping it was easier to discuss in person. The same girl didn't even realize it was us that called and still was rude. Even worse, she was the only one working besides the cooks. We left without any food because of the frustration. Why join the city's restaurant week if you're not going to even honor the special... terrible and frustrating experience. read more

Bonchon - Korean Near Me - Artesia, California

This place disappointed me so badly. Usually these Korean fried chicken places are good but this one was terrible. The Korean taco was horrible. The skin was like the cheapest store bought tortilla and inside the beef had like this generic store bought Korean sauce poured over the beef. It was just bad. The chicken wings were overcooked. They left it in the oil over frying it. You can taste is burnt underneath the sauce. I really want to give it 0 star and ask for my money back but I rather just leave and just never have anything to do with this place again. Oh and the girl at the counter had an attitude when taking the order too. But that was the least of their problems when your food taste like crap. read more

Bonchon - Korean Tacos and 8 Pc Drumsticks - Korean Near Me - Artesia, California

I've been to just about every Korean chicken place in the area including Pelicana, Goobne, BBQ chicken, Puradak, Padak, etc. and Bonchon is easily the worst one for serving dry, burnt chicken to me and my colleagues. I'm a korean chicken connoisseur and if you want to end any relationship immediately, recommend this place to someone, I dare you. read more

I've been to the one in Costa Mesa a few times and i've never had a bad experience. my girlfriend wanted to try this one out since it just opened and it's much closer. wow was it terrible. the cashier wasnt very friendly or attentive. her name was Talaiya. we got an 8pc wing combo, a chicken sandwich, and pork buns. roughly $50 for the two of us. we were told the soda machine was broken so we bought some canned sodas. but when we got a water cup we used the machine and tested the other ones and it worked fine. just a very weird thing to say. food came out and it was very bad. not only was the food not good but when the cashier gave it to us she was dragging her feet around and just dropped the tray on the table without saying anything to us. she didn't even ask whose food was whose. my gf thought her wings were fine, the fries were pretty good actually. my chicken sandwich was not crispy at all just hard. like it's been sitting or just massively over cooked. the pork bun was the most disappointing tho. the bread for the pork bun was literally a struggle to bite through. as we ate with a friend of ours, the cashier was walking about just dragging her feet and staring at us. it made it very uncomfortable to be in there eating. i would recommend any of the other restaurants in this plaza before even considering here. i probably won't even eat at the one in costa mesa anymore. read more

Fresh chicken, good flavor. Got half soy garlic, half spicy. Spicy want spicy to me but still good. They have some new items such as kimchi Mac and cheese & Korean street corn. Not usually a fan of thick fries but these are one of my fave out of all the places I've been. Great addition to this plaza! read more

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So Good!!!! as you can see on my picture I couldn't resist taking a bite because of the intoxicating aroma of the Garlic Soy Chicken Sandwich! I would recommend ordering take out (like I did), order was ready when I got there. This place looks like it's going to be packed during lunch time so order ahead! read more

Bonchon - Garlic Soy Signature Chicken Sandwich with Seasoned Fires - Korean Near Me - Artesia, California

Boneless pieces are about the size of nuggets. Overcooked (dry, hard) and overly salty as well as overpriced. Best bit was the radish. Would not eat again. I would recommend starting with a few pieces to see if you think its worth it. read more

Bonchon - Korean Near Me - Artesia, California

We ordered to go on Uber Eats and if it was this good at home I can only imagine eating there in person and having the wings hot and fresh! We orders half spicy and half soy ginger for the chicken wings, chicken tenders, and gyoza. Very good! It was definitely crunchy and the flavors were so yummy. We also got a complimentary order of their special season fries which were crispy and full of flavor. I am definitely going to eat at Buchon again. I failed to take photos since I was so excited read more

Happy to finally have this near me! +Soy Garlic Fried Chicken is SIMPLY the BEST FRIED CHICKEN. And Bonchon definitely serves the best soy garlic fc. +Tacos were great too! They gave me an extra taco! +Clean interior! +Friendly, courteous, nice cashier/server (Encar)! Will definitely be back!! read more

Bonchon - Korean Near Me - Artesia, California

drove almost an hour to come eat here and the Employee in the front Emily was extremely rude and created a very hostile environment and refused to help us because we are gay. I've been coming to Bonchon for years first time visiting this location and unfortunately will not be returning due to homophobia. shame on emily for mistreating customers based on their sexuality read more

Leaving a review to say that the manager is very nice and attentive. We were a family of 10 and he even gave us a free tray of fries. As for the food, it came and tasted as expected. The restaurant is clean too, most people just get to-go so we were the only ones in-store. read more

If you craving some Crispy and Delicious Korean Fried Chicken Wings, I suggest checking this place out! Their wings were Super crispy and not overpowering. It wasn't oily either! Soy garlic was my favorite. Service here is quick and simple. You order/pay, sit down, and they will bring your food to you. The staff were kind and helpful. Definitely will be coming back! read more

Bonchon - 6 Pc Wings(Soy Garlic) and Korean Tacos - Korean Near Me - Artesia, California

STAY CLEAR OF THIS PLACE!!! I love Korean fried chicken and the other Bonchon locations but this place is definitely feels like it would be a joke on someone with how bad not only the service is but even the quality and bad cooking. I wish I read the reviews before I came but didn't expect this from this company. Very sad place and miserable service and even the cook is yelling at us. Really bad experience probably one of the worst in my life at any establishment. read more

Nice location Good food Friendly staffs Simple menu Clean restaurant Easy to find parking read more

Bonchon - Half and half spicy and soy garlic - Korean Near Me - Artesia, California

Wings are perfect again Korean bbq wings crispy flavorful, seasoned fries with ranch is great. Always leave a review when I eat here.

Best Korean Fried Chicken ever and nothing I can compare to. I think garlic Soy is the best choice.

I love Korean fried chicken because of how crispy it is, so I gave Bonchon a try. Their Wings were so good, the crunch on those wings was what won my heart. The seasoned fries were super crispy on the outside and soft on the inside. It was the perfect combination that you can get. I would highly suggest everyone to try it out. Their wings are hand brushed so it's not drowning in sauce like other fried chicken places. Score : Crunch : 5/5 Taste : 5/5 Cleanliness : 5/5 Service : 4/5 Juicy : 4/5 Fries : 5/5 Sauces : 3/5 read more

Bonchon - Korean fried chicken wings 6 Pc Wings (soy garlic and spicy, half and half) - Korean Near Me - Artesia, California

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When my husband and I crave fried chicken, this is where we go, but we more often visit the Fountain Valley location.

All of this for $15. Ordered a 6 piece boneless meal because I was just looking for a small meal. But I wasn't thinking it would be THAT small especially for $15. Flavor was okay but my judgement might be clouded from the fact I paid $15 for this. read more

Bonchon - Korean Near Me - Artesia, California

Best Korean fried chicken ever. I usually get the spicy wings and they are ACTUALLY spicy. Good combo with the pickled radish. 10/10 recommend. read more

Food is excellent Good service Wings and fried rice are delicious Will definitely keep coming back read more

Avoid going to this bonchon location their service is not the best. Online it says they close at 9:30 we showed up at 8:30 and the girl working there claimed it was closed. I along with another customer were very disappointed that they turned us back. I read the reviews and had hope, since the San Gabriel location has elite service and their food is AMAZING. The employees at this Artesia Location are a disgrace to the company name. Please get better employees. read more

Bonchon - Location empty and it's closed - Korean Near Me - Artesia, California

Soy garlic chicken was great! Also tried the bulgogi fries which was surprisingly yummy. Will be back! read more

Bonchon - Bulgogi fries - Korean Near Me - Artesia, California

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Tried the one in Huntington Beach and it was delicious! I wanted to share with some friends so we came to this one in Artesia. They were out of boneless chicken but thankfully they still had strips. I have to say the coleslaw here is not as good as the one in Huntington Beach. It was bland and watery at this location. The girl at the register was sweet and very helpful. I don't think I would come back to this location. read more

Good was good, I got the wings and service was ok, I'm just not use to a 18 year old kid not saying "hi welcome! What can I get for you" or "sir/ma'am" but this generation has no manners. Agin that's not a complaint that's a personal observation. The only con to this store strangely is the soda machine, the soda's are completely flat, like water, really a shame because they have the good soda but they don't carbonate it read more

Review is only for garlic soy wings. Absolutely delicious. Wings definitely hit the spot on a hectic day of errands. With its close proximity to the house, Bonchon has moved up on the preferred wings establishments. read more

Bonchon - 20 piece garlic soy wings - Korean Near Me - Artesia, California

Ordered through GrubHub. Total: $50.20 The bag came in NOT sealed like with DoorDash. Was expecting big boneless h chicken NOT popcorn chicken. Chicken was mostly batter, too dry, hard like it was just the crumbs leftover and served. read more

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Tasty chicken came out hot and fresh! Satisfied my Korean fried chicken craving. Would definitely come back again. Only thing missing was a beer selection. read more

Excellent food can compensate for a restaurant's services. Excellent services usually come at a high cost. Decor and music can only go so far and if I go to a place to eat, the basic is to serve quality food over all the other criteria that make a restaurant worth going back to. All to say that food has to taste good. As much as I wanted to like this fried chicken spot, I was first greeted by a young gentleman who did not look happy to be there, which translated to not being happy to greet me or my friend. I ordered a 20pc boneless fried chicken asking if sauce can be placed on the side. Immediately, I was told no, they don't do that. Most Korean fried chicken places I've been to have that option and wouldn't having the sauce on the side make the order easier to serve? Anyways, these were all subtle things I'm noticed in passing. After ordering and a 10-15min wait, the chicken arrived. Each piece was as big as a McNugget from McD. I can't believe I have to compare this to a McD, but even McD comes with sauce on the side.. The chicken tasted over cooked and dry. The soy garlic was a bit too much soy sauce for my preference and overall was not worth the price. My total for the 20pc cost about $25, my friend and I were not full but didn't want to order more. Later to find out, both of us just went home to eat. Or..come to think of it, we should have just gone to McD and buy another 20pc chicken for $5 instead of $25. Compliments that I can credit 3stars for is the cleanliness and well decorated place. Although, I still feel a little too generous to give that rating.. I understand how hard it is to start and operate a restaurant and don't mean to have this review prevent others from going to try themselves. What I hope to do with this review is to help the restaurant improve so they not only survive, but make big business! I live across the street and would like to return back to eat again. As for now, I'm going to put it on hold. read more

One of my fave Korean chicken wings! They're so delicious and tasty, especially Japanese mayo dip. Cashier very helpful . Store clean and well maintained. Very recommended read more

What caught my eye was a large sign of a deal they had going for 50 wings. It was the week before Super Bowl and I'm sure it was a nice promo to get orders before the game. I wanted to try it out for work lunch so I orders the 50 piece with half and half on the flavors. I also ordered some fries. Let me start by saying the fries are deceptively delicious. They are akin to farmer boys fries but with a more delicious seasoning. Top tier fries; would buy again. The chicken pieces are a generous size. This is not your Wing Street chicken wing. This is Wing Stop when they're generous-sized wings. If you're already familiar with Korean style chicken places, you'll definitely enjoy the flavor. Not overly salty and fried to absolute perfection. It's so good in fact, that we had to eat with a bowl of rice. This wasn't a mere appetizer, it could have been a meal in itself. Highly recommend. read more

Came here during soft opening and was pleasantly surprised with the food quality and service. Being a soft opening, we arrived at the restaurant with tempered expectations. Soft openings are notorious for slow service and food that isn't up to par to the full potential of the restaurant. We ordered the 12-piece spicy chicken wings, kimchi mac n cheese, and corn (think of elote). I just have to say this soft opening blew my expectations out of the water. We heard our number called in about 5-10 minutes letting us know that our order was ready. The wings were cooked perfectly. Crispy on the outside and juicy on the inside. The Kimchi Mac n Cheese was phenomenal. The saltiness of the kimchi paired well with the creaminess of the cheese. The corn I didn't get to try much of because my husband swallowed it all before I could even touch it. The restaurant itself was very clean. The staff was very welcoming. Management obviously spent a large amount of time interviewing and training the employees. Needless to say, if this is how Bonchon is during the soft opening I can't wait to go again for dine-in or take-out when they are up and running! read more