My husband and I went to this location for the first time, we love Bonefish Grill. Our server was Landan and he was great. He was very attentive and the food was fresh. The managers were visible and we will be coming back here. read more

Just enjoyed a fabulous meal at Bonefish. I am so impressed with their menu, especially since they are a chain! We had the calamari and bang bang shrimp for our appetizers. The fresh bread with olive oil was outstanding. For dinner, I had shrimp and scallops, broccoli and a house salad. It was the perfect amount of food. The desserts that were ordered looked great as well-from crème brûlée to doughnuts! I would highly recommend giving Bonefish a try! They also have a gluten free menu for those who have gluten issues. read more

I had confirmed a large reservation on November 6th for a party of up to 25 guests. I called the end of November to give them a final count of 20 which actually ended up to be 16 guests that night. The dinner was on December 16th. This was organized to celebrate my graduation from UNC Charlotte and a chance for my family to meet my boyfriend of three years' family. Myself and mostly my family arrived at 5:45 and the table was not ready, that was fine since we were early. After discussing with the managing partner he explained if it is less than 20 guests we would be able to sit at one large table. So, I was expecting to sit at one large table but to my surprise we were seated at TWO separate tables which singled the families out... This was quite upsetting to me because my family could not mingle with my boyfriends family (whom were meeting for the first time). As we sat down we were given regular menus instead of the set menu I had organized. The menu was not already printed and we had to wait for them to be printed. When it finally was printed, it did not look like the menu from the PDF file I was expecting. We also had to use the regular menu for the side dishes, which should have been printed on the set menu as well. My guests were also not informed there was a salad and dessert included by either of the two servers. The two servers we had were not on the same page and seemed unaware of my party even coming in that night. Everything took forever to get to our table. Appetizers were ordered al a cart; as discussed, and took 30 minutes to get to the table. Entrees took over an hour to reach the table. I would have been fine with some of the guests receiving their meal sooner than others due to timing but that did not happen. At the table I was sitting at three meals were medium rare filet mignon and they were ALL cooked well done and dry. A1 sauce was never delivered to our table after asking, but the other table received theirs. The noodles at my table came out ice cold and after reheating the meal, the guest said it really wasn't that great anyways. At the other table my sister order the same; a medium rare filet mignon, and that also came out well done. My brother ordered the spicy tuna bowl and said the tuna tasted bad and didn't get to eat dinner. The managers on duty that night did compensate for only three of the meals, which was the right thing to do. Half of my guests left early because they were not informed dessert was included, and I wasn't there to inform them... After handing one waitress some money to cover the check, we never received an actual check until I asked for the itemized receipt (which a manager handed to me later). A few of the guests that stayed, wanted dessert but asked for it to go (after my side note situation) and that even took 20 minutes to come out. I am extremely upset and disappointed at how the night went, because I felt forgotten about; even when I made these plans a month prior.. The entire time being there was THREE hours. On a side note, my sister fell unconscious about 5 - 10 minutes after the entree came out. We had to call 911 to come and check on her, she is doing fine; but it was quite scary. The management handled the situation very well and seemed honestly concerned about her. This part of the night was the only good thing that occurred. read more

Fantastic Seafood and great bang bang shrimp appetizer. The Lobster Thermidor Mahi Mahi is amazing as well!!

As a somewhat regular I was extremely disappointed on my last visit. The evening started by stretching a 10 minute wait time into 30 minutes. Once taken to the table it was very noticeable that the table cloth had been replaced by tacky plastic. We ordered the mahi mahi grilled, and two sides. The fish while a very small portion, was warm although a little dry. The sides were cold, and the Mac and cheese was fridge cold. The waitress was extremely nice removed the mac and cheese from the bill and apologized for the dry fish and cold sides. Not really sure what happened, is this typical of the Pineville NC chain it is this a franchise wide issue? I travel a good bit and Bone Fish is my favorite for fresh and relatively health food. Looks like I will have to reconsider my go-to when on the road. read more

Brunch at Bonefish! This was our first Sunday brunch at Bonefish and it did not disappoint. It normally takes a lot to get us out for Sunday brunch because lines are long, and due to crowds food can be mediocre. We make a mean breakfast meal so we usually opt to stay in and cook at home. We decided to change it up this morning and bike to brunch. To our surprise, no big lines and an overall enjoyable brunch. My husband had the western omelette and I had the bang bang shrimp eggs Benedict. We also had $5 mimosas. They still have a full lunch menu for those who may want something different. But brunch was great! read more

Bonefish Grill - His and Hers Brunch at Bonefish. He had a western omelette, she had bang bang shrimp eggs Benedict. - Seafood Near Me - Charlotte, North Carolina

Finally, restaurant staff that works together and a manager that knows how to right a wrong. We're long time fans of the brand, but this was our first time at this location. It was a very busy night, as they had a Father's Day promotion going on. There was a large party in my waiter station, and they seem to be very high maintenance. We sat for what was starting to feel like longer then we should, when another waitress came over, apologized that her colleague was delayed, and offered to take our drink and appetizer order. She brought us water and bread. She proceeded to keep her eye on our table throughout the night, and pitched in whenever necessary. Our waiter seemed rather inexperienced, and it seemed a large party was really throwing him for a loop. He was very rattled when he waited on us, and then screwed up the order. When we told the food runner that what he brought was in order, the manager was at our table with in seconds. She was very apologetic, made no excuses and took full responsibility for the error. Very professional! Katie Fuller, you should give lessons to other restaurant managers in the Charlotte area!! They got the corrected order out to our table reasonably quick. Katie and our waiter checked back often to ensure everything was OK, and they graciously comp'ed the meal. Both my husband and I have worked in the restaurant industry, and we know crap happens. It's how you handle the crap that makes the real difference. Katie and the staff turned what would've been a miserable dining experience into a very refreshing example of what good service should look like. We will be back. Bang-Bang! read more

Went a couple of weeks ago. Sevice was great and prompt. Food was outstanding.more than enough parking spaces

The bar is great! I come here for the service I get when I sit at the bar. They are very attentive and I am served my food quickly. The staff at this location are awesome! read more

We had dinner this evening at The Bonefish Grill in Pineville, NC. Bryson B. was our server and he was wonderful. The service was superb. He was very attentive and made sure that we had everything that we needed. Our food from appetizer to entree was prepared perfectly. Looking forward to another meal there in the near future! read more

We just ate at Bonefish at Carmel and 51 for the first time. We have been in Charlotte for 37 years. Great service (Brian), awesome food and super ambience! Such a pleasant experience. We will be back. read more

Great service from our waitress. I got the grilled salmon and it was the perfect pillowy softness with a crunchy exterior. So good. Lovely date spot read more

One of the best peace of salom I ever had , I also had a mussel appetizer and I could not get enough of the sauce it was delicious. My rice was kind of plane but I put it on my rice . I had green beans they where fresh . read more

Great food, service and setting. You are sure to repeat the experience each time. Went to many locations, this one is like all the others. read more

Good service. Good bread. The rest of the meal was disappointing. The ceviche was rather flavorless and overcooked. A fellow patron bar echoed the sentiment and said the Bang Bang shrimp was much better. I also had the basil fettuccine with salmon. The sauce smelled unpleasant and had a really fatty mouthfeel with a vinegary taste. The vegetables were substituted from what was described on the menu with no warning. There were some regulars that seemed fond of the place so maybe I just choose poorly in my menu items. read more

Came for lunch one day. Got sat in the bar area. Decor was nice. Bartender was friendly. I got shrimp tacos and they were awesome. Large and flavorful! I had leftovers! read more

Pretty decent food, friendly service. Reminded me of Nandos, but not quite as good as Nandos. If you're in the mood for a casual lunch, this is a good place. read more

Just recently went here and it was absolutely delicious! Our waitress was friendly and professional; it was my first time and so she was nice enough to explain all the specials and her favorites. We had salmon and soft-shell crab and both were amazing. It was a lovely evening and we will definitely be returning. read more

A very poor experience. We came here with some friends on a Saturday night around 6:30 PM. We were sat fairly quickly, within 10 minutes or so, so no complaint there. We ordered our food and our drinks and this is where the poor experience began. It took about 40 mins for our food to come out and both my wife's dish and mine were incorrect. I ordered the Ahi tuna steak medium rare and it came out well done. My wife ordered the dynamite shrimp with no feta cheese and when it came out there was a large quantity of feta on the shrimp. After showing our waiter, he agreed and our dishes were sent back. We ordered new drinks from the bar at this point. My wife's fish came back in about 5 minutes and it was correct but my new dish did not come back for about 15 additional minutes. Our order of drinks weren't delivered yet, so we asked the waiter and he went to the bar to get them. 20 minutes for drinks! By this time, our friends were done with their food and my wife was almost done with hers (she waited a bit before starting to eat). The tuna was now cooked properly, but the broccoli (the vegetable of the day) came out raw, not steamed or cooked at all. Oh well, at this point I didnt want to deal with it so I ate some of the broccoli as it was. About 10 after 8, we asked for our checks. Those weren't delivered for 20 minutes or so. I will say that the manager on duty comp'd my meal, which I appreciated. But 2 hours for the worst food experience I've had in quite some time is completely unacceptable. We will not be back. read more

I came to Bonefish on November 19th and our server, Nate, was very excellent and had a great sense of humor. He genuinely puts customers first. Not only were the shrimp tacos great, but his dessert recommendation was awesome as well. read more

Came here for my sister's graduation dinner. We had about 18 people (two separate tables). At first it was a little bumpy. The table was not set up yet on time, and we had a select menu to choose from (but they gave us their regular menus). They seemed a little underprepared. But after that everything seemed to go a little smoother. Our servers (we had two) were good and seemed to check on us frequently. Our select menu was a three course meal that included a salad (house or Caesar), an entree, and a dessert. I opted for the Caesar and it was delicious, not overly dressed. I got a alcoholic beverage - pomegranate martini. It was fruity, but sweet. I drank three of them! For the entree I ordered a filet mignon (medium rare) with the whipped potatoes and broccoli. It seemed to take quite a long time for the food to come out. When it did, my steak was over cooked (it was basically well done) and the broccoli was under-seasoned - or maybe not seasoned at all? A little after the entrees came out there was a little situation and the medics were called. Everything is fine. But the staff (management) was helpful and responded quickly. This was why I gave them the four stars. After everything they checked up on me and seemed honestly concerned. After the situation, I was able to take my dessert home - brownie with ice cream. Their food was not bad, it was just a little under-seasoned (but pepper does the trick!) and my steak was a little over done - but I'm sure they would recook it if I had asked. I have been here several times, and I'm sure I'll make my way back here again! read more

Wonderful dine-in experience! Last weekend, my girlfriends & I went to bonefish grill. I wasn't pleased with the meal that I received...the manager brought out some extra sauce to see if that would change things. I still didn't like what I had. The manager was kind enough to change my meal completely at no charge. The staff was patient and extremely nice!! read more

My brother and his girlfriend were in town from Vegas about 3 weeks ago and I had the idea of taking the whole family out to a nice dinner before they left town the next day. Upon making the reservation, a menu came up with the dinner specials that were supposed to be offered that night. They included a black cod entree and 2 different sea bass entrees. I was set on the sea bass at this point and my boyfriend was going to have the black cod. After arriving and being seated, we quickly learned that neither sea bass nor black cod was being offered that night. This was very disappointing because it is specifically why we chose to dine here. It was already 8 o clock at this point on a Saturday night and our chances of being able to get a reservation for 8 people anywhere else was slim to none. The food we did end up ordering wasn't bad, but it was overall a huge disappointment that the menu I was under the impression would be offered was completely different upon our arrival. I would recommend to definitely make sure the menu is updated and correct because it is frustrating when you go somewhere for a dish specifically and are told it will be on the menu that night and then it is not. It wouldn't have been such a disappointment if we had not had a reservation somewhere else and then ended up making one at bonefish instead specifically for their menu specials that were supposed to be offered. read more

I'm a huge fan of this chain everything I've ever ordered was soooo good I usually go to the Matthews location but I came here Saturday it was packed as I expected but the staff was very friendly no complaints I will be back read more

Love the concept as a whole, but the last two times I've been to this location, things have been subpar. Sat at the bar both times, as sitting there usually means faster service. Today I came in and was greeted within a minute by bartender. Ordered a water and a drink. The bar had 5 total guests and there were about 10 tables in dining room. I received drink approximately 9 minutes after initial order, but didn't get water until I had asked a second time. Very disappointing in a brand that I probably won't be going back to any time soon. At least not this location. read more

The food was excellent. Fresh, creative and reasonable portions. The service we received from Nate was superb. He gave us good information, was engaging and attentive and made the dining experience especially comfortable. The only knock on the Pineville location is that the tables are too close together. Will definately go back and request a booth. read more

Tasty meal. I've been to other Bonefish Grill and always had a good experience. Ceasar salad was delicious, complimentary bread with olive oil delicious. I had shrimp and scallop meal with pesto sauce and it was all cooked perfectly! My husband had Caribbean Mahi Mahi with mango salsa and it was also really good. Atmosphere is ok. Waitress very nice. Went on a week night and it was pretty full around 7pm. read more

I have to admit this is my favorite "chain" restauraunt. It's consistent in menu choices, quality and service level. It's mid-priced but no matter where you are in the country you know what to expect. They easily accommodate preferences and preparations to align with taste and dietary requirements or preferences. They now have a frequent diner program that with three visits gives you a 50% off/ $20 off coupon! read more

Awesome service. A few complications with the meal and they only had us pay for drinks. I was extremely impressed and happy with the staff and the chef came out personally to apologize. Highly recommend this restaurant and this location. read more

Always great food and service. Just got back into town, manager came over to talk and also gave us some chocolates.

they would have got 6 stars but the waitress gave me a glass with lipstick on it! Great food and drinks !

Great place to eat found the food with my wife really decent. The more we go the better it gets, the bang bang shrimp is really awesome. The dinner for two gives you the best fish. You can't go wrong with this place. read more

Bang bang shrimp are to die for, grouper is amazing and so is their broccoli which I find is strange to say but everything is great here that I have tried. read more

We love the Bonefish in Wilmington, NC and the one in Johnson City TN, but this was just so-so! Greasy food, did not taste fresh and the service was average. I had to wait 30 mins for a refill on my empty water, while she kept getting my husband liquor drinks. Will not return to this location read more

I am not a fan of chain restaurants. As a matter of fact there are only 3 that I will "choose" to go to. Bonefish has been one of those places for me. Over the 10+ years that I have been going to Bonefish. I have come to rely on them to 'consistently' provide a great meal...until last night. Service was slow, our waiter seemed a bit distracted, and the worst part...the food was just "ok". Unfortunately, "ok" isn't acceptable to me when I'm spending $100+ for a meal. - They either changed their bread recipe or it was an off night. Either way, the bread had no flavor whatsoever....we were thankful for the flavored dipping oil! - Bang Bang Shrimp was barely battered, arrived to the table "warm", and the sauce was lacking. - Calamari was also "warm" when it arrived and was seriously under-seasoned. - My husband had his favorite, Fontina Chop. We almost laughed out loud when the waiter put the plate down and saw the "tiny" bit of mashed potatoes and the (6) little cubes of zuchinni that were his sides with the pork. The chop was tasty and the sauce was delicious as ever, but the chop was a tad overdone. - The soda fountain was off in it's mixture...again. My son and husband had to send their drinks back for new ones. The waiter said that he was going to get it from another spot in the restaurant since they sometimes have issues where he got it from originally. So...if they know it's an issue shouldn't they get it fixed? BTW...my son reminded us that the same thing happened last time...and he was right. - Kobe beef burger was slightly overdone and wasn't hot when it arrived, but the housemade chips were excellent. My son ate every one of them and hated to share with the rest of us who wanted a taste. - Fish & Chips were good, but a bit greasy...and they hadn't been that way in the past. - I had the Bonefish Salad and that was excellent and my guys had Caesar salads and they loved them. - Pomegranate Mango Sangria was delish! Highlight of the meal....how sad is that?!? So...it wasn't a terrible meal, but it wasn't what we have come to love about Bonefish. I seriously hope it was just a bad night, but I am hesitant to go back again. With so many good restaurant options, I don't know if I'm willing to take the chance on another "ok" meal. It's a shame and I hate to give up on a place that I really love. read more

What can I say this place will always be a favorite in my book. Seafood done at its best. Your experience here will wow you in every aspect from the food to the drinks and the service, its an all around amazing experience. When you come make sure to have room for all three courses. While I agree with everyone yes the bang bang shrimp is a staple if not THE staple for Bonefish Grill please kindly open your options to some of the other amazing items on the menu because if you haven't branched out you're doing yourself a disservice. For starters the tuna sashimi appetizer is THE BEST one I have ever had in charlotte and believe me if I go out to eat and its offered I'm eating it no exceptions. Its always perfectly seared and served with wasabi ginger soy sriracha and a perfect white sashimi sauce. Also if youre a fan of mussels this is always a win here also. Now on to the main course, they have an amazing selection of fish which is not limited to your average tilapia, salmon and trout. While they have these on the menu and they are some of the best sellers as they are delicious of course don't be afraid to go above and beyond with something like the seabass or the even branch out from the seafood category and try the fontina porkchop. Its to die for. This place perfected seafood but they also have landfood down pat too, from the fontina chop to the lilys chicken. They also have specialty toppings that will take your entrée to the next level like you wouldn't believe, now these aren't always on the menu so be sure to ask for them. For example try the Imperial style topping that usually comes on the tilapia on the seabass. Basically its a seabass stuffed with shrimp scallops crabmeat gruyere and parmesean cheese then topped with a lemon butter caper sauce.... uh yes please!! OR if your wanting something lighter try any fish Rheas style, its best on seabass and salmon but honestly compliments fish or steak perfectly its sautéed spinach lump crab meat and a lime tomato garlic sauce. These are only examples of SOME of the toppings they have,,,,, can you tell I eat here too much? Just ask they have so many options to customize your order and make a delicious meal, that much more outstanding. Also don't forget to pair your meal with the perfect glass (or bottle) of wine or cocktail they have one of the best wine menus I have seen in a chain restaurant and its ever changing with so many options to choose from. Also save room for dessert as they have THE BEST coconut pie you have ever tasted served with freshly made whip cream and rum sauce. They also always have a seasonal dessert, my favs being the chocolate crème brulee and/or the pumpkin crème brulee they have in the fall and winter. Service is always amazing from the servers and bartenders to the management. Every experience you have here is always special in some way even beyond the food. I can definitely see why there are so many regulars myself included. read more

My first experience at Bonefish Grill was at their Concord Mills location. My husband raved about the TiIapia Imperial so much that we decided to visit Bonefish again for Father's Day at the Pineville- Matthews location. Big mistake! It was not as good. The sides were of smaller portion. I ordered the steak (again) and the flavor and cut was less than average. We did give this feedback to the manager when he asked about our meal. His response was, "he would contact the manager in Concord to see what they are doing different"...... Hum, good luck with that. I won't re-visit. read more

Nice place, great menu. Always busy but wait staff is very accomodating.

First: who doesn't love the bang bang shrimp? Now that we have that out of the way. I have a monthly dinner group with rotating selection of restaurants. Someone else picked Bonefish and I was happy to be able to get the bang bang shrimp. Our entire party arrived early and was seated; I was five minutes behind but still 15 minutes early. Apparently, this meant I was to be ignored by the server and staff for the rest of the evening. My drink order was taken late, my drink took longer, my dinner never arrived until I asked, at which point they made up an excuse about the scallops being cooked incorrectly. I opted to cancel my dinner order, but it still showed up 10 minutes later. They tried to offer me a free dessert but at this point I preferred my pot pie at home and ice cream. Plus, I ordered another drink that took even longer to come. Server was... ineffective and confused. Of course, they offered to comp my dinner but sure enough, it was on the bill. Tried to explain that to the server but he couldn't comprehend simple logic or math. Won't be back. read more

I love this place and to be a chain restaurant they've got it going on. Three words: Bang Bang Shrimp! If you've never had it, get it! They usually have some great drink specials as well. read more