From initial messages to actually going into the shop, through delivery, everything about this…read moreexperience was great. I bought a bike from them, and everything went smoothly. Each person associated with the business that I interacted with was great. They answered all my questions, and made it a worry free experience. They offer delivery, and the while process was straightforward and easy. The actual store was really cool, with tons of bikes on display. The use of shipping containers was cool too! It's been a while since I purchased the bike and wanted to wait a while before leaving a review, just in case. Everything with the bike has been great, and I've been enjoying it ever since. I wouldn't hesitate to go back.

If you're looking to service your current motorcycle/scooter or buy a new one I highly recommend…read moretalking with Mike or Ben at Moto Java. I've been riding scooters for 20 years in SF as my main transportation for work. 18 months ago I was referred to Moto Java because my scooter was about to die and I'd need a replacement soon. Mike, Ben and their team at Moto Java gave me an honest assessment about what needed to be fixed, gave me an itemized invoice showing me it'd be better I traded my old scooter for parts and bought something new. They appreciated I was an experienced rider, knew what I wanted and didn't try to oversell me on something I didn't want and gave me a fair price for my trade in. My previous scooter dealers/mechanics have given me a wide range of mileage for routine maintenance. Mike and Ben gave me an easy, clear number to remember so I bring my scooter in for routine maintenance based on the specific scooter I bought. Every time I call for an appointment Moto Java gets me in fast and finishes earlier than estimated. They also give me an itemized receipt of what was done and a heads up to what the next maintenance bill will cost so I'm not caught off guard. My review is based on my scooter that I bought from Moto Java. However I know they sell and service and sell a variety of motorcycles like long range highway motorcycles to mountain bikes to scooters. Moto Java is easily accessible off S Van Ness. Mike and Ben are always up for a chat about what they sell, no pressure sales and offer honest estimates about any repairs you might need. Definitely check out Moto Java.

I am a new rider and purchased a used bike that I thought was having carburetor issues. I dropped…read moreit off at Toykomoto to look it over and perform some routine maintenance. Shortly after, my bike was still stalling. I called them back and spoke with the owner, Shawn, who wanted to make it right and personally came out to my place and kept my bike for a few weeks to try and replicate the situation. The entire time he had it, he would give me updates.As it turns out, it was just me being a noob and not using the fuel reserve correctly. Shawn was very helpful and professional throughout the whole interaction; I was only charged for the cost of fuel. This kind of customer service is almost unheard of, and I will not be buying/ servicing a motorcycle anywhere else. I cannot recommend them enough!

I had a great experience with Tokyo Moto and especially with Shawn. He's incredibly easy to work…read morewith -- great communication, completely transparent, and explains everything clearly so you always know what's going on with your bike. I brought my motorcycle in after a low-speed drop that left my steering feeling notchy. Shawn and the team did a thorough front-end inspection, including test riding the bike, checking alignment, and identifying that the steering head bearings needed to be replaced. On top of that, they had no issue honoring my request to double-check the wheel bearings, front suspension, and rear wheel alignment. It's now been 1,500 miles and a full track day since the service, and I'm still extremely satisfied with the results. The bike feels planted, smooth, and confidence-inspiring. If you're looking for honest, detail-oriented work and excellent support -- Tokyo Moto is the place to go. I'm very grateful for their help.

Munroe Motors has kind of ruined every other service experience for us, in the best way possible…read more We bring our motorcycle in there regularly, and at this point the level of care and consistency just feels unmatched. It is not just that they do great work, it is how they treat you while they are doing it. You walk in and it feels like they actually care about getting it right, not just getting it done. Every visit has been smooth, clear, and surprisingly stress-free. They explain things in a way that makes sense, keep you in the loop, and never make you feel like you are being upsold or brushed off. There is a level of professionalism there that is hard to find, especially when it comes to something as important as your bike. You can tell they take pride in what they do, and it shows in the results. At this point, they have completely set the bar for us. It is rare to trust a shop this much, but we do. The bike always comes back exactly how it should, and we leave feeling confident every time. That kind of customer service sticks with you, and it is the reason we would not think twice about recommending them.

Andy and Brent have always taken care of me and my Ducati MultiStrada since the day we met and they…read morehelped me get my bike running when no one else could. Just recently I lost a hard bag on the right side of my bike Super Bowl weekend. I managed to find replacement bags as my MultiStrada is a 2007 and she can be a bit temperamental lol. Any how Andy as always came out looked at it and the issue I was having and knew exactly what to do. These guys rock at Munroe Motors and are so accommodating, I brought my bike to them last minute out of left field, they fixed my problem on a an ugly day in between rain storms and got me in and out fixing my mount, repairing my hard bag locking mechanism making sure it was correct to stay on my bike. If you have a Ducati or Triumph in the SF Bay Area and need help.... Look no further as Munroe Motors is the place to take your bike! Thanks Andy and Brent for always looking out for me! All the best. Marco C. SF Bay Area candlestick park area

I love working with Scuderia! I bought my bike here, and they have been incredibly helpful every…read morestep of the way. They were especially accommodating when I needed help storing my bike for a while--it was a huge weight off my shoulders, and they kept it perfectly maintained for me. I also have two vintage bikes from the '80s, and even though that's not their main focus, the team is always happy to answer my questions and help me keep them running. They really go above and beyond for their customers. Beyond the great service, the vibe at the shop is awesome. I genuinely love hanging out there and going to their events--everyone is so kind. My dog loves the shop just as much as I do, especially getting to see Kennedy's dog, Honey! Highly recommend them for both their expertise and their community spirit.

Had a quickshifter installed on my 2024 Tuareg 660 yesterday. Rode in and waited at the shop for…read moreit to be done. Nick was great at reception and the whole process was easy. Nice coffee shop right next door and Scuderia was comfortable with a couch and lots of two-wheeled eye candy. Nick kept me updated on the progress and spent some time with me afterwards explaining the new feature: What to expect, operation, how to identify a problem if it were to occur, etc. Could not be happier. Unfortunately didn't catch the name of the tech who did the work. I do my own maintenance but if I ever need to service my bike, "Niko", this is the only shop in the bay area I'll take him to. Thank you Scuderia!

Crosspost of my Google review of my firsthand experience of renting a motorcycle from there, and…read morejust how blown away I was by the overall experience. tl;dr -- local area intimidated total beginner squid had a very good overall first experience renting a moto and getting on the road for real As a brand new rider fresh off my M1 endorsement, I came in more nervous than I'd like to admit. Nini at the front desk was absolutely perfect for the job imo: compassionate, reassuring, and exactly what a first-timer needs before throwing a leg over a bike for the first time for real. Freddie and Henry were great too, really easy dudes to talk to and very helpful with sharing tips and other pointers for me. I'll be honest, I dropped the bike an equal number of times on both sides over the weekend, all at zero mph (embarassing af). Symmetrically bruised ego, perfectly balanced. Returning it felt intimidating, but the whole team handled it with zero judgment and genuine professionalism. I didn't try to hide anything and they made the whole process painless, albeit with some monetary penalties caused by my inexperience (I own up to this though). I'm leaving with my wallet lighter but with my heart genuinely fuller for the experience. The environment this shop creates for nervous beginners like me is genuinely rare, and it made me feel supported and motivated to come back and do better next time. Will absolutely be back for my next rental and keep getting ride time in, because real experience gained like I did is priceless. The human element of the shop is just cherry on top, and makes me feel good I'm supporting a local business. Shoutout to Nini, Freddie, and Henry. You made a squid feel welcome.

Brought my Ducati in for a safety inspection and servicing. There were a few problems and concerns…read morethat were discovered and they were great at informing me of my options before proceeding with the work. Unfortunately, one of the parts I needed to replace took a long time to arrive from Ducati, and it took over 2 weeks to get my bike back. However, Alfie was my POC and he always provided timely responses and status updates. Customer service is top notch and they did a great job on the bike.

My go-to for my Honda Helix and one of the few, if not the only, places in the city able to provide…read morea brake/light inspection on my Helix for the DMV. The business is about as old school SF as you could hope for; an honest breath of fresh air. They are fair with their prices, deliver high quality work, and have always been kind and gone out of their way to finish repairs quickly and explain the process involved. Christina (hope I remembered her name correctly) is incredibly organized and communicative. On my last visit, Danny (one of the technicians) really went the extra mile on my behalf. Highly recommend!

In a pinch, this place was recommended to me. I had high expectations, but soon it soured…read more Overpriced, I felt like I was being scammed. Upon picking up my bike the mechanic was trying to push more services which was odd because what he was pushing had just been done. Then on my trip home my storage box fell off my bike on the freeway, so I went directly back to the shop, they immediately got defensive and tried to blame me or my installer. When I asked for the owner it was deflected claiming he lives out of state. They took no responsibility. I would have at least taken an apology or sorry for putting you and or the public in danger. Lastly, I originally had my two tires replaced, very costly compared to other spots, but testing out the bike, it is shotty work. It doesn't feel balanced and feels shaky and slick. Im gonna have to take it somewhere else to get it looked at cause I definitely dont trust these mechanics. The shop seems okay, this is strictly about the mechanics and the work they've done. Another odd thing that really stuck out to me was how exact the timing was on the finished work, 1 1/2 hours... and I mean exactly. I do not recommend coming to this place, you will end up feeling unsafe, feel like you got ripped off and if something going wrong, it's your fault. I had to go to a different place and spend another 100 to get a new storage box and will be spending more to have someone look over the sloppy work this place has done. They dont care if you get killed out there, there take is, it wasn't them.

Have had great experiences working w/ this shop over the past few months before a long ride…read moreupcoming shortly. They've made scheduling appts easy, they're always ready for me when I arrive, they handle all aspects in a professional manner & fully explain things along the way & feel like they're as fully invested as I am ensuring my bike's in road worthy shape. Mario, Thames & Mario are great to work with; very knowledgeable, professional & also personable. As a long time rider, I really appreciate the service I get there & it's totally worth the ride from an hr away in traffic to work with them. I appreciate everyone there (sales folks & GM too) & highly recommend them to anyone needing their services!

This is first time to this dealership, lets see how it went:…read moreThere is No parking in the area except for street parking at your own risk. Inside was a modestly lit atmosphere that was conducive for selling the motorcycles. The service was good, friendly sales people that were willing to make a deal. Very nice selections , just couldn't get the deal made this time though. I may come back in the future, they have nice choices to choose

I had a great experience here about a year ago, which is why I returned. Unfortunately, this visit…read morewas the exact opposite. I brought my vintage motorcycle in for three specific issues: to have the carburetor checked because it was coughing under load going uphill, small oil leak, and to have the rear tire replaced because it was slowly losing air. When I picked the bike up, I was told the work was complete after inspection. At no point was I told the clutch was worn out or that it needed replacement, nor was there any mention of it on my invoice. The very first ride home, I immediately noticed the motorcycle wasn't riding the same. Downshifting became difficult, the shifter would stick, and it became much harder to find neutral. None of these issues existed before the service. I reached out simply to understand what had changed. I asked whether the oil or any adjustments could be contributing to the difference. Rather than answering my questions, I was repeatedly told I needed a new clutch and to "learn how to live with it" because the bike is 45 years old. What concerns me is that the clutch only became an issue after I reported the bike wasn't operating the same. If the clutch was truly worn to the point that it required replacement whether cable or complete system, I would have expected that to be identified during the service, discussed with me when I picked up the motorcycle, and documented on my work order. It wasn't. As a woman, I left feeling dismissed rather than listened to. I wasn't accusing anyone of causing the problem, I was asking reasonable questions to understand why my motorcycle behaved differently immediately after the service. Instead of a professional discussion, I was met with defensive responses and told to accept it. I understand that vintage motorcycles require maintenance and that components wear out. What I expect from any reputable shop is clear communication, transparency about anything discovered during the inspection, and respectful treatment when a customer has legitimate concerns. It's disappointing because my first experience here earned my trust. Unfortunately, this second experience lost it.

Adam is great. Honest, knowledgeable mechanic. Seemingly always available. I've had my Triumph…read moreStreet Twin in a couple of times and he's always done great work.