Buca di Beppo Italian Restaurant

4.1 (2.2k reviews)

ModerateItalian

Open • 11:00 am - 10:30 pm

Updated 2 months ago

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Buca di Beppo Italian Restaurant - Italian Near Me - Universal City, California

Buca di Beppo Italian Restaurant - Looking out of the Pope Room - Italian Near Me - Universal City, California

Buca di Beppo Italian Restaurant - The giant ice cream sundae with brownies. - Italian Near Me - Universal City, California

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BUCA DI BEPPO ITALIAN RESTAURANT ATMOSPHERE

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Moderate noise

Casual

Touristy

Good for kids

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ruth r.

Judy the bartender was very kind and attentive! Made a pit stop before going to Fan Fest & I was so glad I did. You can't come to Buca and not order the bread! Will be back when I go to Universal again.

Mike M.

Really good food. I prefer it over Olive Garden; it tastes more authentic and real compared to other places where it can be obvious the food was microwaved. The place serves family-style meals, so everything you order comes as a huge portion, which is great but also can be expensive quickly if you don't watch out. Ordering that main dish with appetizers, a salad, and dessert can cost you big, and you may not even eat it all, so it is very important to look at the menu and only get what you can eat. Most small plates can feed a family of four. I and my wife with kids ordered the chicken carbonara, and between the 4 of us, we could not finish and still had leftovers to take to lunch the next day, so it is a big plate. They have a family meal promotion currently at $40 for pasta salad and breadsticks for 40 people. Remember, all family size is a lot of freaking food. We got that last time, and we had plenty left over, and I highly recommend it. [[HIGHLIGHT]]My last visit was great, but for whatever reason we were put in the back with the bigger parties, and they were loud, which was odd because there were plenty of solo booths in front that were empty while there were other booths in the same area occupied.[[ENDHIGHLIGHT]] This annoyed me a bit, but overall our visit was great and service was fantastic. Loved the food!

Lisa P.

Julio provided great service. The food was delicious and tasty. [[HIGHLIGHT]]We sat at the table where we can see the chefs cooking each meal.[[ENDHIGHLIGHT]] The chicken fettuccine with broccoli was delicious and tasty. [[HIGHLIGHT]]Perfect place for a birthday party.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The vibe is alive.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Perfect place to dine before or after a movie or visiting the park.[[ENDHIGHLIGHT]]

Enjoyed the sharing (once we were able to agree on a dish) and [[HIGHLIGHT]]loved the ridiculous decor (fun photos + a Pope's head in a glass case as a table centerpiece)[[ENDHIGHLIGHT]]. The service was good but the food was bland and both desserts were so stale we didn't eat them. We are not inclined to return.

Angel L.

This is inside Universal Studios in Los Angeles, CA. We arrived early weekday evening and surprisingly we were seated immediately. No lines no waiting. Inside is tight & elevated noise level. Food serving portions are family style which means it's a huge serving. The food quality & taste is not what it used to be. Even the price is much higher than before. Well, it's LA and it's inside Universal Studios lot! Parking will also set you back a few dollars.

Fidel G.

If you want amazing Italian food, this spot is already a win... BUT if you get Moisés as your host, you just unlocked VIP status We come here ALL the time--lunch, dinner, random cravings--and somehow Moisés always knows exactly what we want before we even say it That level of service? UNMATCHED. The best part... we don't just come as ourselves We pull up as: El Chavo Quico La Chilindrina And every time, Moisés plays along, makes us laugh, and turns dinner into a whole experience The food is always * Big portions (perfect for sharing) * Flavor on point every time * Comfort food that hits different after a long day But honestly... the reason we keep coming back? Moisés. He makes us feel like family, not customers. If you come here, do yourself a favor: Ask for Moisés. Trust me. We'll definitely keep coming back... whether it's lunch, dinner, or just El Chavo getting hungry again

Spicy Chicken Rigatoni + Pepperoni Pizza

Sarah P.

Our fave dinner spot after a long day at Universal! As an Italian myself, this is one of my fave spots. The food is always fresh & quick service! We even ordered to go & it was ready in 15 mins. You have to try the spicy chicken rigatoni (marinara + alfredo sauce mix) , it is my fave dish & it inspired me to learn how to make it at home. My hubby loves the pepperoni pizza, they will cover it with meat. [[HIGHLIGHT]]The place itself is cozy and there are tons of decor on the walls to look at/appreciate.[[ENDHIGHLIGHT]] Our fave italian spot, highly recommend trying. [[HIGHLIGHT]]Lil secret tip ask the front to be seated in the kitchen, there is a booth back there where you can watch them cook the meals and the waiter will explain the process. So FUN![[ENDHIGHLIGHT]]

Justin S.

After a long day at Universal we ended our day at Buca di Beppo! It was crowded so I'm glad we were prepared with a reservation. We ordered the baked rigatoni, spicy arrabiata, and chicken Parmesan. All the portions were hefty even for the regular size. The only thing I would say needed some work was how soggy the parmigiana was. 3/5 The baked rigatoni was amply served with the sauce tasting pretty good. 3.5/5 Spicy arrabiata wouldn't be my first choice but the crust was good somewhat lacking flavor but serviceable, undercarriage needed some work. 3/5 But what made our night was the service, we had a great waiter who had our corner well attended.

Pope Room for my daughter's birthday party!!

Tammy L.

Celebrated my daughter's 13th birthday here. Requested for the Pope Room and we got it! We take turns between Pasadena and this City Walk location. The energy's awesome - perfect for any type of occasion. We've celebrated birthdays and graduations with Buca. It's family style and the portions are HUGE - most importantly- they've stayed consistent. Consistent with quality, taste, portions and service. (When I say we've celebrated many milestones here, I'm talking for atleast the last 15+ years and it's always awesome.) This time I decided to get 3 orders of the 4 for $49 deal that came with 3x garlic bread, salad, pasta, and entree. Plus 2 pizzas and Trio Appetizer - Enough for all 13 of us PLUS a leftover take home container for everyone. *I definitely recommend their specials when they have them- wonderful deal for half the price. 10 out of 10 for me!!

Hannah L.

After a long hot day at Universal Studios, this place hits the spot!! Around 7pm on a Wednesday mid-June, we were able to easily get a table upstairs without a reservation. Portions are HUGEEE and are def meant to be shared. Everything was tasty, especially the Eggplant Parmigiana and the Baked rigatoni. I would also get the Buca Trio Platter again for the shrimp and calamari. Pizza wasn't memorable... everything came out to $28, split between 7-ish people! Service was a wee bit slow, but the guy was friendly. It's cute that they take DSLR photos and come back with the print for sale (i think for $5 each?) at the end. Would def come back.

April S.

Went here for dinner. The place was okay and lighting was just right. The food was good. I ordered the spaghetti with meat sauce and garlic bread enjoyed it. The service was okay as well. Overall, a decent dinner spot.

Joe Z.

Everything was good. The portions were great. Although tasty, the pricing is a bit much especially for appetizers , $27 for fried mozzarella is insane. I paid that for their pepperoni pizza. I recommend just getting a family meal instead of piecing together entrees. The ambiance of the restaurant creates a perfect environment for family and friends to dine and get-together. Service was good and our server was very helpful. This is the City walk location so you might want to make reservations if you plan on going on a weekend. The house bread is amazing!

Chelsey M.

This is my first time visiting. It's one of my husband's favorite spots to go. I enjoyed the family experience. They truly make you feel welcome. The staff is very friendly. They help guide you through a very narrow walkway. [[HIGHLIGHT]]The restaurant is on the upstairs so you walk past the kitchen very clean everything is very well put together[[ENDHIGHLIGHT]] then you go upstairs about three flights of stairs and they take you to your table. [[HIGHLIGHT]]There's a lot of history on the walls. There's just a lot of art[[ENDHIGHLIGHT]] and then you sit down they take your order while you're eating or before you're eating they come around and they take a souvenir picture and they will sell you additional pictures for $25 each absolutely gorgeous pictures. We ended up buying two and we enjoyed our food. It was very delicious. We spent $201 I believe but all the portions are share size they're not individual so if you go by yourself, you better be ready for a doggy bag because you're walking out with leftovers. Will be back to try more yummy food soon.

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Review Insights

Nicole F.

2 years ago

So.. we paid $40 per plate that we felt wasn't even portioned big enough to split between two people. It ends up being about $40 per plate per person which is so overpriced for an Olive Garden like atmosphere. Then, right when we got our food, a photographer came up and asked us to do a bunch of poses for a "complementary" postcard. He came back about 10 minutes later and presented us with a bunch of framed pictures and asked if we wanted to buy any. When we said no, he stood there and asked us why we didn't want to buy any multiple times. It felt so awkward and WEIRD. Why are you hassling us for money while we are eating? Not worth it. read more

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Constantina B.

Dear Nicole,…

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Sujey S.

105

3 years ago

Christopher is very attentive and respectful, I loved his service so much! Please come to the location in city walk if you want to get the best service at Buca! -Sue read more

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Constantina B.

Thank you for taking the time to leave your review, Sujey! We are…

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Evelyn G.

2 years ago

Wonderful service! Julio gave great service and was very attentive. Food was great as always.

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Constantina B.

Thank you, Evelyn! It's fantastic to hear that Julio provided such…

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Deidre S.

2 years ago

My daughter, three grand children and I came to have a light meal and a birthday sundae. We got A-1 service from Julio, our cheerful and attentive waiter. All of our food was fresh, hot and tasty, especially the appetizer trio . The lively atmosphere in the restaurant is always a fun place to have a special celebration. read more

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Constantina B.

Deidre, thank you for sharing your wonderful experience with us!…

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Serena D.

2 years ago

Food is decent but service is horrible. Waiter was like an annoying salesman trying to sell you on everything. He was very misleading. He offered garlic bread after we had placed our order, making us think it was complimentary, but turned out it was $17. He tried to offer us Sangria too. Food not worth the price read more

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Constantina B.

Hi Serena, we're sorry to hear about your experience. We appreciate…

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Lindsay P.

10 months ago

Horrible service. Waiter was slow. Food was not all delivered at the same time. Half of our order was delivered first. Then the second part came out after the 2 in the party already finished their food. When the other part finally came out they dropped the food on the table and left - didn't even ask if we needed anything or stop to determine if the guests were set. But there were no place settings. Multiple staff members walked by and didn't stop or ask if they could help - just ignoring a table with food and no one eating it. Finally I flagged down someone and asked for the manager. The manager came and finally brought place settings but was rude and acted like we were the ones in the wrong. Never said anything or apologized - just brought the settings. Didn't offer to refil the empty drinks. All while our waitress was MIA. When the check finally came he had removed the late entree from the bill which was a nice surprise since he failed to apologize for the poor service in person. This restaurant is in a busy area. They should be able to handle a full restaurant. But, it was not even busy. There were empty tables around us. This is just a fail.on so many levels. Giving 2 stars only because they removed part of the food order from the bill. Would love to give 0 or 1 because it was such a poor experience. read more

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Constantina B.

Lindsay, we're sorry to hear about your disappointing experience.…

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Xavier Z.

2 years ago

It's been a few years since I've been to this location. My girlfriend and I were in the area and decided to try it out. The food and ambiance was great, as always. We had the ziti and Apple Gorgonzola salad. Julio was our server and he was fantastic. Very courteous, prompt, and even got us cups of water to go. Buca manager, give my guy a raise. He definitely deserves it. read more

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Amber G.

1 year ago

Great service! Everything came out perfect! Compliments to our server Moises and the chef! We got the pasta and salad lunch special and the portions were filling! read more

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Constantina B.

Amber, we're delighted to hear that you enjoyed your lunch special…

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Adriana V.

2 years ago

The food was yummy. Antwionne was a wonderful server, and service was great. Very kind and great energy!

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Paulina D.

1 year ago

Went for valentines, food smelled and tasted very poorly. Gave me the impression that it was made near a restroom. It was the most disappointing experience we could have had for valentines. Not sure if this is a one time thing, but I can't take the chance of going to this location again. read more

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Constantina B.

Paulina, we're sorry to hear about your experience on Valentine's…

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manole k.

3 years ago

Buca is the type of restaurant that fits right in at Universal CityWalk. Such a lively atmosphere that started with our hostess Jenn. She gave us a nice little tour as we were escorted to our table. Alberto was very fun and kind to our children. Food is great as usual. I've been to Buca quite a few times but not this location. It's my new favorite! read more

Buca di Beppo Italian Restaurant - Part of one of the dining areas - Italian Near Me - Universal City, California

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Constantina B.

Thank you, Manole. We're glad our food and service hit the mark for…

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Yudi B.

1 year ago

Good food, nice staff. Fun place with awesome decor. Family style Italian dishes, all delicious!

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Constantina B.

Yudi, we're so happy to hear you enjoyed the food and the atmosphere!…

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stephen w.

2 years ago

Adreana was an amazing waitress. She was attentive and very friendly. Give her more hours!

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Constantina B.

Thank you for sharing your experience, Stephen! We're thrilled to…

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Mayra G.

3 years ago

Delicious food! Great service. Albert James was the best! The lunch portions were extremely generous. read more

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Constantina B.

We pride ourselves in providing great food and service and are always…

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Julia C.

2 years ago

Adreana was great! The pesto was amazing and her drink recommendations were on point!

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Your M.

2 years ago

Moises was amazing! Great service, large portions, and entertaining staff. Ambiance is cozy with awesome memorabilia. Great time. Order the meatball, then prepare for the need to walk it off. read more

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Charlene G.

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235

2 years ago

We went on a Saturday afternoon and it surprisingly empty. The food was delicious and the server was perfect. The bill came out to $126 for 4 people. read more

Buca di Beppo Italian Restaurant - Garlic bread - Italian Near Me - Universal City, California

Buca di Beppo Italian Restaurant - Spaghetti with Meat Sauce - Italian Near Me - Universal City, California

Buca di Beppo Italian Restaurant - Lasagna - Italian Near Me - Universal City, California

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Constantina B.

Thank you for sharing your experience, Charlene. We're thrilled to…

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Rico H.

2 years ago

Julio was very pleasant Great attitude! Very attentive. Great experience Will definitely be returning soon read more

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Constantina B.

Thank you so much for sharing your positive experience! We're…

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Jade M.

Elite 23

152

4 years ago

This is a fun place to dine at while visiting the city walk with a large group of people, the only thing is that when I last ate here I was just with my husband so we couldn't order much. (I wanted to order everything). I have dined here before and have ordered the meatballs, anti pasta salad, pasta, chicken parm, calamari, mozzarella sticks, cheese bread, pizza you name it. All were tasty, especially the meatballs and garlic cheese bread. This time around, I went before a movie that started at 8pm. We only had 1 hour to eat and make our movie (it was at the theater next door) and the staff was very attentive to our needs. They brought our food out promptly, took or order quickly and made sure we had the option to pay our tab right away so that we would make our movie on time. We ordered the lasagna, a Caesar salad and an espresso martini (I had to stay awake for the movie!) ;) Caesar salad was typical, one thing that did stand out though were the croutons. They were my favorite part of the salad. We got the small and the size was substantial for two people, it could've worked for 4-5 depending on what else you were ordering. The lasagna was layered and tasty. It was dense and hearty; my husband loved it. For me it wasn't the best I've ever had, but for a chain restaurant it's pretty high up there in my books. The piéce de resistance was our server Alfredo, he was so upbeat and kind, I got energy (and a smile) just from having him as a our server. I plan on returning when I don't have a movie to catch and/or save room for movie snacks, that way I can order the garlic cheese bread... read more

Buca di Beppo Italian Restaurant - Small Caesar - Italian Near Me - Universal City, California

Buca di Beppo Italian Restaurant - Espresso martini- yummy! - Italian Near Me - Universal City, California

Buca di Beppo Italian Restaurant - Lasagna (small size) perfect for 2-3 people. - Italian Near Me - Universal City, California

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Constantina B.

Thanks for that glowing review. We are happy to hear you had a great…

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Kim T.

Elite 23

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5 years ago

After a fun-filled and very productive day (catching Pokémon during Pokémon GoFest) at Universal Studios, it was time for dinner! My two friends and I were famished and decided to dine at Universal City Walk since we wanted to visit Voodoo Donuts as well. Dining reservations: No online reservations were available. We ended up reserving a table in person and was told that the wait time was one hour and 45 mins. Therefore, we headed over to Voodoo Donuts first. Thirty-five minutes later after getting our donuts, my friend received a text indicating that our table was ready, and we hurried back over. While waiting in line at Voodoo Donuts, we checked out the online menu, and here's what we ended up getting and sharing for our Group of 3 - The portions here are huge and family-style (for sharing): $24 Apple Gorgonzola Salad: Delicious and quite refreshing, especially, after a long and warm day at Universal Studios. The lettuce salad was generously topped with sliced, crisp Granny Smith apples, spiced walnuts, dried cranberries and crumbled Gorgonzola. The Italian vinaigrette was both sweet and tangy. I definitely enjoyed two servings of this salad and highly recommend getting this. $21 Margherita Pizza: The toppings were decent, but the crust itself looked very unappealing - it tasted kind of dried. I rather have the crust from Pizza Hut or Little Caesars. The Mozzarella could have been a little more and wasn't as stretchy as I had hoped. Also, the pizza looked like it sat under the heating lamp a little too long because I didn't smell any aroma from it and basil would usually be the first scent that I would've smelled. The pizza became more of an afterthought once the Baked Ziti arrived. If you're getting pizza, the Pepperoni or Spicy Arrabbiata looked more appealing and smelled so much better (from the other tables surrounding us that got it). $32 Baked Ziti: Loved! I enjoyed two yummy servings of this. The pasta was nicely cooked and plentiful, mixed with Mozzarella, provolone, and rosa sauce (tangy, but not too spicy. Apparently, one of my friends tasted a big chunk of pepper in it). Generously topped with ricotta and Italian-style breadcrumbs, I would also recommend getting this! One of my friends ended up taking home the leftovers, which was about half a dish left! Drinks: We all had sodas (two Diet Cokes and one regular Coke). Service: The first 10 mins, no one attended to our table and we were very tempted to start eating our donuts. Afterwards, Moises and Christian (in training) came to our table, introduce themselves, and we quickly got our orders in. Luckily, the food started coming out quickly and periodically, Moises would check in on us, with Christian getting us anything else that we would need in between (such as the check or to go containers). The server that brought out our food was also nice. Overall, service was pretty good. Ambience: The restaurant is very homey, and packed to the gills, filled with pictures and memorabilia. You definitely feel like you're eating at Nonna's (Grandma's) place. The booth that we sat in was comfy. The layout here is interesting. We were seated upstairs and there's no elevator. So, you'll definitely get your workout here, lol! Also, the servers bringing the food and drinks up and down, wow, talk about a workout for them! Restrooms: There are none upstairs. Once you get the to entrance of the Kitchen on the main level, go down two more steps and make a right turn, down the hallway to get to the restrooms. The Women's Restroom is clean, nicely stocked and maintained. Overall, I enjoyed my first visit to Buca di Beppo and I wouldn't mind visiting again. read more

Buca di Beppo Italian Restaurant - $24 Apple Gorgonzola Salad: Delicious and quite refreshing, especially, after a long and warm day at Universal Studios. Yes, get this! - Italian Near Me - Universal City, California

Buca di Beppo Italian Restaurant - $32 Baked Ziti: Loved! I enjoyed two yummy servings of this. After a long day at Universal Studios, the carbs on this baby is worth it! - Italian Near Me - Universal City, California

Buca di Beppo Italian Restaurant - $21 Margherita Pizza: Pass on this! Crust tasted dried and unappealing. The Pepperoni or Spicy Arrabbiata pizzas are better choices. - Italian Near Me - Universal City, California

Buca di Beppo Italian Restaurant - Refreshing Diet Coke after a long and hot day at Universal Studios. - Italian Near Me - Universal City, California

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Constantina B.

We're constantly working to provide a unique Buca experience, so…

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Leobarda G.

2 years ago

Came here to celebrate my birthday Moises made it very awesome and memorable . Thank you!

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Constantina B.

Leobarda, we are thrilled to hear that Moises made your birthday…

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Angelo P.

3 years ago

Good food. Good service. Jonny was excellent. Food is family style. Large portions. For two don't recommend. Need 4 or more in my opinion. Unless you want lots of leftovers. Took one star off because hostess leave phone off hook. With 5-7 workers standing in the front. One worker should be able to answer the phone. Bad business practice. read more

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Constantina B.

We pride ourselves in providing great food and service and are always…

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Lucy. V.

2 years ago

I wish they would open for lunch. I don't like to go out for dinner. I prefer lunch since I'm always doing errands. They used to make an amazing chicken cacciatore. I don't know if they still do. read more

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Mayra M.

2 years ago

Thank you Julio your service and kindness made my nephews birthday so special and thank you to the manager Daniela for being just a great host to my family. read more

Buca di Beppo Italian Restaurant - Birthday boy - Italian Near Me - Universal City, California

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Eve M.

2 years ago

Not a fan at all ... came here after a long day at universal and have to say although we were starving we barely ate. The food is just not good ... also they serve everything family style so huge portions. Def won't be coming back here. Sorry read more

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Constantina B.

We're sorry to hear that your experience fell short of expectations,…

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Dominic R.

3 years ago

Ate at universal Buca for my daughters 1st bday food was amazing the atmosphere and the whole experience I can't thank them enough Service was top notch Joseph M was our server and we can not wait to come and celebrate again read more

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Constantina B.

Thank you for choosing Buca di Beppo to celebrate your special…

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Rogi R.

2 years ago

Moises was the best!! Best server ever! Everything was so delicious!! You're the best! Thank you

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Constantina B.

Thank you for the glowing review, Rogi! We're thrilled to hear that…

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Shashi W.

2 years ago

The food was great and Adreana was a great serve waitress/server! The table was great for a group of 9 portions were big appetizers were big! read more

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Constantina B.

Thank you for sharing your positive experience, Shashi! We're…

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Robert O.

Elite 26

544

368

3349

7 years ago

My wife and I decided to pay a visit to Buca a few days ago and we are truly happy we did. The hostesses were very friendly and welcoming. We were seated fast and our server was Consuelo. She was very friendly and attentive. She always seemed to be around to check on us and bring refills. In short the service was great and we would happily sit in her station again. For food we ordered the appetizer trio with fried mozzarella, fried calamari and fried Mac and cheese. Our entree was chicken Marsala and it was cooked to perfection and I loved all the mushrooms. Thank you Consuelo and Buca for a great date night. read more

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Constantina B.

Thank you, Robert! We are happy to hear how much you enjoyed your…

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Patricia R.

2 years ago

Delicious food and great service! We had a large party and service was excellent. Recommend for large groups. read more

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Constantina B.

Thank you for sharing your positive experience, Patricia! We're…

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Robyx P.

2 years ago

Moises is amazing and welcoming and funny. Very clean and proper. 1000 stars . Great job.

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Constantina B.

Thank you for recognizing Moises' exceptional service, Robyx! We're…

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Tina D.

2 years ago

Lunch special at buca is the best . Moises is an awesome server. All the photos on the wall are funny and cute.

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Constantina B.

Tina, we're thrilled to hear that you enjoyed our lunch special and…

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Anthony B.

1 year ago

This is a must for really amazing Italian food. Great family sized portions. Amazing atmosphere. If you get the chance to have Julio as your server just know that you are going to be very well taken care of. read more

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Constantina B.

Thanks for the fantastic review, Anthony! We're delighted you enjoyed…

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Leonard C.

1 year ago

I truly enjoy this Buca location! Between the cultural paintings, Italian aromas and fantastic customer service, you can't go wrong! I continually have a great experience here, especially from the server Moisés. He is knowledgeable, kind and courteous. Food is delicious and music is great. I look forward to more visits in the near future. read more

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Liz Z.

1 year ago

Timely service with an excellent server Julio. The fried mozzarella and chicken pasta were a great dinner for a family of four. The portion sizes were very generous! read more

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Constantina B.

Thanks, Liz! It's incredible to hear that Julio provided excellent…

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Tania E.

2 years ago

Came to Bucca for lunch per my sons request after a doctor appointment. We did not regret, service by Moses was top notch. He was very attentive from the moment we sat down till the end. Never missed a refill or any request. He even managed to find me some ketchup per my odd request because iiiii love eating ketchup with most foods we ordered salmon which my mom enjoyed. The eggplant and Alfredo my son and I ordered was also great. We ordered from the lunch menu and the portions were still big and enough for 2 maybe 3 people. Aside from Moses all the staff was great, friendly and accommodating . Also it isn't loud in here so you can hear others talking, which is always wonderful. read more

Buca di Beppo Italian Restaurant - Eggplant Parmesan and Fettuccine Alfredo - Italian Near Me - Universal City, California

Buca di Beppo Italian Restaurant - Salmon Sorrento with Green Beans - Italian Near Me - Universal City, California

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Business owner information

Constantina B.

Thank you for sharing your wonderful experience, Tania! We're…

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Ileana Z.

4 years ago

I absolutely love coming to Buca, nothing better than giant dishes to share family style. We ordered a few dishes to share and even have lunch for tomorrow ! Best of all our waiter Joseph was a gem. He was incredibly friendly, he made sure to let us know about the food and large portions. Dining out is always great when you have an amazing server. We never had to ask for anything because he was always on top of it! Would definitely love to have him as a waiter again. Get the fried mozzarella. Delicious. read more

Business owner information

Constantina B.

We pride ourselves in providing great food and service and are always…

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Ann Y.

Elite 11

995

1095

1770

5 years ago

KIDS W/ ALLERGIES BEWARE We had dinner here 2 nights ago with my family and had a pretty bad experience. We ordered the fried calamari and while eating it found a whole fried shrimp mixed in. (Photo attached) My nephews are SEVERELY ALLERGIC to shrimp and we had to tell the waiter/manager that the cooks need to be more careful. IRMA the manager came to our table and was condescending and didn't apologize instead her exact words were, "I find it interesting that the same oil to fry the shrimp in didn't give them a reaction" as if it was no big deal and we were lying. WHATDAF*CK?! She asked if we wanted another batch of calamari- We said no. I told her my nephews throat will close up and have trouble breathing if he had eaten the shrimp. The manager didn't care- she didn't apologize or take the appetizer off the bill. I think it was because we were ASIAN she felt like she could talk down to us. That's the feeling I got. We gave our nephews Benadryl and left immediately. I'll give them a star for having a large patio for 7 guest seating and for large family style meals. We usually love Buca but this location really dropped the ball with poor service. read more

Buca di Beppo Italian Restaurant - Shrimp found in calamari. Nephews are allergic and almost ate it! - Italian Near Me - Universal City, California

Buca di Beppo Italian Restaurant - Dry spaghetti meatballs were not good - Italian Near Me - Universal City, California

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Business owner information

Constantina B.

Our service should have been much better than what you received. If…

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Raul M.

2 years ago

Julio is an excellent server. Made our first time at Bucca di beppo a great experience.

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M Rs A.

2 years ago

Food and service were great. Thank you Moises for your recommendations. The stuffed mushrooms are a Must.

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Constantina B.

Thank you for the wonderful review! We're delighted to hear that you…

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Page 11 of 56

1000 Universal Studios Blvd
Universal City, CA 91608
Directions
(818) 509-9463
Call Now
Order Takeout or Delivery
Start Order
Visit Website
https://dineatbuca.com

Full menu

Hours

What time does Buca di Beppo Italian Restaurant open?

Buca di Beppo Italian Restaurant opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Buca di Beppo Italian Restaurant close?

Buca di Beppo Italian Restaurant closes at 9:30 PM on Monday, Tuesday, Wednesday and Thursday.Buca di Beppo Italian Restaurant closes at 10:30 PM on Friday and Saturday.Buca di Beppo Italian Restaurant closes at 9:00 PM on Sunday.

Mon-Thu 11:00 AM - 9:30 PMFri-Sat 11:00 AM - 10:30 PMSun 11:00 AM - 9:00 PM

Payment methods

Does Buca di Beppo Italian Restaurant take credit cards?

Yes, Buca di Beppo Italian Restaurant takes credit cards.

Food & Alcohol

Does Buca di Beppo Italian Restaurant have catering options?

Yes, Buca di Beppo Italian Restaurant does have catering options.

Does Buca di Beppo Italian Restaurant have a drive thru?

No, Buca di Beppo Italian Restaurant does not have a drive thru.

Does Buca di Beppo Italian Restaurant serve alcohol?

Yes, Buca di Beppo Italian Restaurant serves alcohol. Full Bar

Indoor Amenities

Does Buca di Beppo Italian Restaurant allow dogs?

No, Buca di Beppo Italian Restaurant does not allow dogs.

Does Buca di Beppo Italian Restaurant have TVs?

No, Buca di Beppo Italian Restaurant does not have TVs.

Outdoor Amenities

Does Buca di Beppo Italian Restaurant have bike parking?

Yes, Buca di Beppo Italian Restaurant has bike parking.

Does Buca di Beppo Italian Restaurant have outdoor seating?

No, Buca di Beppo Italian Restaurant does not have outdoor seating options.

Does Buca di Beppo Italian Restaurant have parking?

Yes, Buca di Beppo Italian Restaurant has parking options. Garage Parking, Valet Parking, Validated Parking

Other Amenities

Does Buca di Beppo Italian Restaurant have free WiFi?

Yes, Buca di Beppo Italian Restaurant has free WiFi.

From the Business

Specialties

When you're in the mood for amazing Italian food in Universal City, CA you're in the mood for Buca. Just off the Hollywood Freeway (Highway 101) Buca di Beppo is serving up authentic Italian pastas, entrees, and pizzas for lunch and dinner every day.

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Health Score

Buca di Beppo Italian Restaurant Reviews in Other Languages

Ask the Community - Buca di Beppo Italian Restaurant

Do they still have outdoor dinning?

I went in July and there was indoor dining only

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Can you bring a stroller?

I don't see why not. It is a little tight in there especially in the back but should be fine.

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Where to park?

Universal City Walk parking garage has plenty of space. Rates vary from $10-$50 depending on days or times you enter City Walk. You can get valet parking cheaper than general parking if you are only going to be there for a short period of time.… Read more

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Don’t See Your Question? Ask Away!

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Pros -fried calamari is really good…read more-the olive tapenade is delicious Cons -parking is valet only or street Rating 7.5/10

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Beautiful ceilings

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Special-Shrimp, asparagus, mashed potatoes

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**TL;DR: Great food, but terrible seating layout and "VIP" policy ruins the experience**…read more We booked a reservation well in advance and explicitly selected the main dining room, looking forward to the live music experience Verse is known for. Instead, we were placed to the right of the stage in a row of three 2-person tables (which they still consider the "main dining room"). For a venue centered around a performance, this layout makes zero sense: You only see the backs and profiles of the band, and the tables are positioned so that one person literally has their back to the stage the entire night. It felt like a second-class experience that completely missed the mark on value. Seeing three empty tables with proper views, we asked the hostess if we could move. We were told no because they were "completely booked and reserved for VIPs." Some time later, a manager came by to say that one of the VIPs hadn't showed up so a table was now available (the VIP by the way was an off-duty worker there). We didn't end up moving; the whole interaction left us with really mixed, sour feelings. It's incredibly frustrating to know regular paying customers who book ahead are treated as second-tier while prime tables sit empty for no-show "VIPs." Valet is $15 by the way. Due to the subpar experience and being stuck in a corner, I just couldn't in good conscience order the way I typically do, which usually includes multiple appetizers, several pasta and main dishes, dessert, and a great bottle of wine or champagne. Instead, we heavily scaled back our meal. As for what we did try, the kitchen has real highlights but a few misses. We started with the Peruvian scallops (5 to an order), served cold, ceviche-style, which had good flavor. For mains, the lobster tagliatelle was excellent. However, the mushroom linguini fell short; the pasta was far too tough and needed a couple more minutes of cooking, and it was oversaturated with a mornay sauce that completely overpowered the dish. To drink, the rosé was crisp and fresh. Overall, while some of the food is excellent, the poor floor layout and frustrating seating policies made this an extremely disappointing experience that wasn't worth the premium price.

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Bodega Malbec

delicious and well seasoned. the service was quick the servers were kind, and the ambiance was…read morelovely.

I had the pleasure of dining here with my Argentinian friend a while ago. It was during a DineLA…read moreweek. It was the best afternoon we had! The ambience was very jovial yet elegant, I felt like it should become my Argentinian getaway! We chose the special options offered and they were well thought out. I opted for the branzino lunch including a starter of an empanada, a side of rice and broccoli My friend opted for the steak with a caper sauce and with same sides. They were gracious enough to let me take my friend's empanada to go. The food was excellent as were their wine selections, my white wine was crisp, it paired nicely with the meal. My friend's Malbec was perfect with the beef. As we lingered, our server offered to "top off" our wines, I was blown away by this gesture, it alone should garner great acclaim! The dessert was excellent! I thank them for this gem!

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amazing experience! The steak tacos were absolutely remarkable, full of flavor and some of the best…read moreI've had. We also ordered the Mexican cornbread, and it was incredible. Definitely a must-try if you visit. A special shoutout to Andy, our waiter, who made the experience even better. He was so welcoming, attentive, and gave us fantastic recommendations that did not disappoint. His excellent service really stood out. Great food, great atmosphere, and outstanding service. We will definitely be back!

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Power Up Cafe

They ran out of the Super mushroom calzone item so we picked up a Fire Flower Pretzel and a Super…read moreMushroom fizz drink. The pretzel was really good and came with 3 dips, mustard, nacho and a white cheese dip. I was so hungry and forgot to take a photo but it was well worth it. The white cheese dip was my fav. The pretzel was in a cool fire flower shape and easy to pull apart for dipping. The drink was like a cherry 7up with boba. Refreshing and sweet.

A nice quick service spot on the upper lot of Universal studios Hollywood! Overall, I can't…read morecomplain. There's a small menu offering a handful of snacks & specialty beverages. My best friend and I sampled the 1-Up Mushroom Calzone, it was too cute! It was also tasty, filled with cheese, mushrooms, bell pepper and spinach, an amazing vegetarian option. We also tried out the Galaxy Popcorn which was flavored like different types of fruits, it nice to take pics of & definitely fun, but a bit on the sweeter side so we didn't end up finishing it. It was a great pit stop to get some snacks! I'd recommend.

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Inside with my mushroom calzone

Super Mushroom Calzone (mushroom shaped calzone filled with pepperoni, sausage, mozzarella cheese and tomato sauce)

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Cook

Break Room Juice Bar & Cafe

I literally get some form of wrap every time I come here ! Service is great and the breakfast…read moreburrito slaps so good !!!

This is the weirdest review I'll ever write, and please note that I'm going to give this place…read moreanother chance in the near future. I came here under duress. I found out that a very good friend of mine was having a complete mental breakdown with SI, and when I realized it was clear he hadn't eaten in days, I ran down the hill in search of hearty sandwiches. I ordered 3 sandwiches, chips, and some drinks. The total with tip was about $85, which felt EXHAUSTING to me (I thought it would be about $50, but I get it, inflation), and at this point I was hungry too. Unfortunately, my friend ended up following me into the restaurant and berating and abusing me (verbally) in there for about 2 hours. He also mentioned that he wouldn't be reimbursing me for the sandwiches because I insisted that he eat them (he only ate one, turkey, in a few absolutely disgusting giant bites). Cool cool cool (I didn't ask him for any money, and hadn't intended to). So that sets the stage. And to be fair, the sandwiches were pretty good, with the Roast Beef on a Pretzel Roll ($16) being the CLEAR WINNER for taste. The biggest issue for me? These sandwiches were way too expensive for the size of them. I needed two whole sandwiches to be full (and my appetite leans feminine, though tall). If I'd been full from one sammy, I think I would have given it all 5 stars, regardless of the unpleasant circumstances. But I ate two (I also had the pastrami on rye - I added cheese and it needed thousand island, but was otherwise yummy), plus a bag of chips and a coconut water, and it still didn't stuff me up enough to forget what I was doing there. Please put more meat and cheese on your sandwiches! Some of us are trying to save lives out here! FYI - My friend is no longer speaking with me, and has threatened to ruin my life with all of the "information [he] has on me (Like what? Do tell)," but please note that he is being cared for (and when he is well again, I will forgive him, but he will definitely be buying ALL of the sandwiches going forward).

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Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

1,733 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Clarissa J.

9 years ago

We were celebrating a birthday party and I had made reservations for 15 in the Pope room for tonight at 7. Most of our party guests arrived 15 minutes prior to the reservation and were seated at 3 separate tables next to each other instead of the semi private Pope room. They were told that the room was reserved. When I arrived at 7 I explained to the hostess that the reservation was mine and that my party was seated at the wrong place. She told me that they don't do reservations and it's 1st come 1st serve and kept rolling her eyes at whatever I said. A manager approached me and said that he had a party of 11 and no where to sit them so they got the room instead of us, which is absurd because over 11 members of my party were there prior to them and they were told they could not have the room that we had already reserved days prior. The manager said well there's already people in that room and you can wait until they are done which won't be anytime soon and turned his back to me!!!! We were standing in the middle of the waiting area and no one even offered to show us the way to our party until I got mad and asked them to at least show us the way to our party. I would have walked out if it wasn't for the fact that we were there to celebrate a birthday and everyone was waiting on us. Instead of a celebration we were sitting at tables where we couldn't not even hear or see most of our other party members. Manager and greeting staff made us feel unwelcome right from the beginning and ruined our evening. Manager needs to take some lessons in providing customer service or get a different job because you don't turn your back on a customer, specially since I wasn't even yelling or using any profanities or anything of that sort. Never have I felt so disrespected! Shame on Bucca di Beppo for hiring such staff and managers. There's another review here a day before mine by a lady who was most likely serviced by the same rude hostess who just kept on saying, "WELL, I'm tell you we don't make reservations" and "WELL, that party had reservations before you", which again is ridiculous. How can they not take reservations and then have someone else make a reservation before me? I felt like I was talking to a 6 year old bratty child. Someone can and should review the cameras if there are any and train the staff accordingly. As for our food, it was delicious but 3 of the dishes we ordered never got served. We had to tell our waitress to remove it from our bill at the end of the evening when we were done with dessert already. ----- I did private message Bucca di Beppo as instructed by the person who read my review and someone contacted me saying that they were instructed by the corporate office to call and talk to me. I wish I had not received the call at all. He started out by saying that he's sorry about my bad experience but yelp reviews are not there for people to take "REVENGE" on businesses and that people think that that's what yelp is for but it's not. Then he explained to me what he thought what happened at the restaurant and I told him no that is not what happened to which he replied "Are you saying that I don't know what I'm talking about?" To which I relied "yes because you were not there and I was". And after that he said that I would not have known when the other party was seated which is absurd because the other was clearly visible to us. So I just told him that I really wish he would have not called me because right from the start when he called his approach was unapologetic and unacceptable for someone who's calling an upset customer who had a bad experience. Never ever will I go to this restaurant again and I will make sure to tell everyone about this experience in the future. It's not revenge when you tell the truth. No customer should ever feel the way I feel and I am making sure to warn them. read more

M M.

8 years ago

ATTENTION ROBERT EARL. I just opened this account because I would like to bring to light something that is occurring at this establishment. Last year I witnessed a member of the staff inappropriately touching one of the servers and whispering something to her. The young lady appeared traumatized. He was in his fifties, short white hair and wore glasses. I was told he was in charge of special events or something like that. I immediately wanted to say something, but my husband told me to let it go and mind my own business. We resumed dining here several more times and I tried to push the occurrence to the back of my mind, until I witnessed it again. This time to a different girl. Grabbing her behind on the crowded staircase. I had enough. I callled the corporate number and waited for a call. When I did not hear back, I tried numerous times to no avail. Never considering calling the store directly for fear he would answer. I never wanted to return, but agreed to for a friend's birthday. On that visit, I asked about him and learned his name, Sven Richnow. I was shocked to learn he is not in charge of events, but the actual Vice President of their Southern California locations. Now I know why my calls were ignored. Knowing that the corporate office does not care, I have no choice but to take it to social media in hopes that it will get back to the owner or someone higher up than Mr. Richnow. He thinks he can get away with it because he is a powerful man and these young ladies will keep his secret because they are scared. Scared of losing their jobs, scared of retaliation or worse. I don't feel comfortable taking my family here. I do not want to see this again. I won't stop until the owner himself is aware of what a vile monster he has representing his company. It is a family establishment and has been apart of our family since before my youngest were born. I can't sleep at night knowing that innocent girls are being sexaully harassed/assaulted by this man. If I do not speak for them, who will? I will not be silenced. Sincerly, M. Martin read more

Jimy Q.

2 years ago

The impeccable service at Buca di Beppo was further elevated by our exceptional server, Moises. With a warm smile and an extensive knowledge of the menu, Moises ensured that every aspect of our dining experience was nothing short of perfection. From the moment we were seated, Moises exuded professionalism and attentiveness, guiding us through the menu with expertise and offering insightful recommendations tailored to our preferences. His genuine passion for the cuisine was evident in the way he described each dish, adding an extra layer of excitement to our dining adventure. Throughout the meal, Moises anticipated our needs with grace and efficiency, seamlessly attending to every detail without ever being intrusive. From ensuring our glasses were never empty to promptly fulfilling any special requests, his dedication to providing exceptional service was truly commendable. Moreover, Moises' friendly demeanor and genuine hospitality created a welcoming atmosphere that enhanced our overall dining experience. His warm personality made us feel like valued guests, leaving a lasting impression that added to the joy of our meal. In the end, Moises was not just a server but a true ambassador of Buca di Beppo's commitment to excellence. His professionalism, knowledge, and genuine care for his guests exemplified the restaurant's dedication to providing an unforgettable dining experience. We left Buca di Beppo not only satisfied with the delicious food but also grateful for the exceptional service provided by Moises. read more

Nishant N.

Elite 26 All-Star

1168

1256

7957

3 years ago

Prior to attending the concert at Hollywood Bowl, my companions and I were in search of a nearby restaurant for dinner. We conducted a search and discovered that Buca Di Beppo Italian Restaurant was conveniently located just 10 minutes away from our hotel and situated in between Hollywood Bowl. The only downside was that we were unaware that the location was within Universal Studios. The parking situation can be a bit complicated, and on busy weekends, there may be a lengthy wait. On Saturday evening, my companion and I requested a table for two, and the staff kindly obliged by seating us promptly. Upon arrival, we were promptly directed to our booth by our server, Timothy, who kindly provided us with water and menus. The restaurant had a delightful ambiance, enhanced by the tasteful decor of photo frames, which added to its visual appeal. Timothy was an excellent server, friendly, courteous and attentive to our needs. He was knowledgeable and provided us with helpful suggestions on what dishes to order that would be served without long wait times. We perused the menu and ultimately opted for the Margherita Pizza and Spicy Chicken Rigatoni. The service was commendable, and our dishes arrived promptly. Initially, we indulged in the Margherita Pizza, which was delectable and boasted a savory crust. Following that, we savored the Spicy Chicken Rigatoni, which was also scrumptious, cooked to perfection, and packed with flavor. We had a delicious and tasty dinner that was the perfect start to our concert. read more

Lydia T.

8 years ago

The worst experience ever! My daughter had made reservations for a party of 13 for my grand daughter's birthday. When we arrived we were told there was a $15 fee for bringing in our own cake. My daughter asked why she wasn't informed about that over the phone when she made the reservation. It was not the $15 dollars she was happy to purchase one of their cakes but at the same cost of the cake she already bought plus added $15 charge, it did not make sense. We then were greeted by Michael who was the on duty manager that evening, very rude, condescending, and very un-cooperative. On top of all that they refused to waive the $15 fee. Then we were seated at our table "the pope table". They neglected to clean off the seats from previous guests, the plastic case on top of the table was splattered with old food it was disgusting look at. After being seated we waited over 15 minutes before anyone came to give us bread or water. When we received our plates my clam and linguini pasta had shells in it, they had not been rinsed off before being tossed. The chicken parmesan was soggy. The food was disgusting. The service was worse. Buca di Beppo needs to invest in trainer to teach there staff how to properly treat paying customers. We felt like we were entering someones home who didn't want us there and had to serve us. We will never eat here again! read more

Zacky W.

Elite 18

280

142

105

11 years ago

Buca di Beppo , The Chuckee Cheese of Italian Food I don't review chain restaurants usually but after being here regretfully 4 times, the case of Buca di Beppo needs to be addressed. This place just overall doesn't make sense to me. From the food to the silly floor plans it fails. I can see how the try hard nostalgic " good ol Sicilian Grandparents living room" feeling with the obscure decor, tight hallways, and photographs does have its touristy gimmicky appeal to some. Its just a bit off putting to me . Call me a hater. Pros: - Large portions with a LARGE prices ( I guess thats not really a pro) - Good for large parties -Service always seemed scripted but it is pleasant and the servers have always been helpful Cons: -Absolutley mediocore at best food , have had most menu items and just not a fan (desserts are good however) -Very loud with children's cries making an appearance at some point during the meal -Ridiculously small plates -A Difficult restaurant to navigate -Overall super cheesy vibe with a recycled concept that lacks any feeling of credibility as Italian food After hearing the meatball,pasta birthday anthem the staff sings to birthday guests for the 5th time and looking down at my plate of watered down tomato sauce and stale bread, I have associated this place with the likes of (gasp) CHILIS , TGIF , and APPLEBEES : 0 read more

Robert H.

Elite 21

6 years ago

We had not been to a Buca di Beppo in at least a year or two when we ended up here recently. We had to kill some time and decided to visit the sparsely-populated and partially-open Universal Citywalk for lunch. Normally Buca would be 4th or 5th on our list here, but at least half the restaurants in the area are still closed entirely for Covid-19. On the bright side, the food was better than we had remembered or appreciated, at least today. There were only 3-4 other parties present in the restaurant, and the warren-like layout facilitated social distancing by closing down alternating tables. As always I would have been more comfortable in an outdoor dining environment, but the distance felt OK here. The wait staff wore masks, face shields, and gloves and was attentive and careful. They were using single use menus (but nicely printed). There was hand sanitizer available and guests were wearing masks as required when not at their table. We knew portions were supersized, that's sort of the schtick, but despite this still ended up with another meal or two to take home. The deserts, which I'm not sure we had before, were quite good as well. All the food served was tasty and fresh. Probably won't become our go-to for Citywalk, but it was nice to get re-acquainted and I appreciate their careful approach to post-Covid dining at Buca. read more

Stephanie H.

4 years ago

Last night my family and I were celebrating my daughter's birthday. Being a Saturday night, it was packed and busy. We ordered the linguine and clams, however, it came out very spicy even though it did not mention any kind of spice on the menu. We let our server know. She apologized and had them make us a new dish telling them not to make it spicy. We got the new dish, however, it was still so spicy, we couldn't enjoy it. We were hungry and just decided to eat it anyway. Our server came to check on us, and we let her know that it was the same. Still spicy that we could not enjoy it. She was very apologetic and had the dish taken off our bill. The rest of the food was delicious! Our kids loved their pizza and pasta. The lasagna we had was so good! The only issue we had was with the linguine and clams. If that is how they make it, the spiciness should be mentioned on the menu. Despite the issue with one of our dishes, I decided to give a 5 star review because our server, Loan was so amazing! The room we were in was packed, and we knew the servers were busy, but she was patient, friendly and very understanding. The other server in the room, Don was so polite and friendly as well. Our daughter had a great experience and enjoyed every minute of her birthday! read more

Jimmy N.

104

3 years ago

I must say that I was pleasantly surprised by my recent dining experience at this Italian restaurant. From the moment I walked in, the family-friendly decor immediately caught my eye. The ambiance was cozy and inviting, with just the right level of noise to make it feel like a bustling Italian trattoria. Now, let's talk about the star of the show - the food! The menu offered a great selection of traditional Italian dishes, and everything we ordered was simply scrumptious. The portions were generous, and the family-style servings made us feel like we were dining in Mama's kitchen back in Italy. However, I must say that the wait was longer than expected. But I will admit that the wait was worth it. While waiting, we were able to enjoy the warm and friendly atmosphere and have a few laughs with our fellow hungry diners. Once our food arrived, the attentive service made up for any wait time we experienced. Overall, I would highly recommend this Italian restaurant to anyone looking for a delicious and enjoyable dining experience. The food was outstanding, the ambiance was welcoming, and the service was top-notch. So, if you're in the mood for some delicious Italian fare, come hungry and be prepared to wait a bit - it's well worth it! read more

Jesus M.

2 years ago

I recently had the pleasure of dining at Buca and I must say, the service provided by our server, Julio was exceptional. From the moment we were seated until the end of our meal, Julio went above and beyond to ensure our dining experience was nothing short of perfect. Not only was Julio attentive and friendly, but they also demonstrated an impressive knowledge of the menu, providing insightful recommendations and answering all of our questions with enthusiasm. Their professionalism and attention to detail were evident throughout the entire meal, as they anticipated our needs and ensured that everything was to our satisfaction. In addition to their exceptional service, Julio had a warm and welcoming demeanor that added to the overall enjoyment of our dining experience. They made us feel valued as guests, and their genuine passion for their work was truly commendable. Overall, I cannot praise Julio enough for their outstanding service. Their dedication to providing exceptional hospitality truly enhanced our dining experience, and I would highly recommend Buca di Bepo to anyone looking for a memorable culinary experience. Thank you, Julio for making our evening truly unforgettable. read more

Michael J. H.

867

7 years ago

Very unsatisfactory! The poor service comes from the senior management. We celebrated my birthday here with more than 20 friends. Despite the fact arrangements were made with management, gm Mario decided not to honor the agreement made with his daytime manager declaring "She doesn't have the authority to make thatvagreement." Then proceeded to charge us $15 for a cake we brought. They didn't even cut it. They only brought it out a d put it on the table. That's ok. Keep the $15. You'll need it, b/c I'll never be back. The waitress was inadequate, overworked, and didn't listen or clear the table of dirty dishes. 2 1/2 hrs we were there and dirty dishes and empty glasses sat on the table for the entire time. The food was mediocre. I e eaten at Bucca before in Encino and SD but this one is really low rent. We reserved the entire room for the party, and theceaitress kept asking me if she can put people not part of our party at some of our tables. Despite saying no several times, she did it any way. Universal City Walk is a super fun place, but Bucca is not a place that I'd recommend anyone to waste their time or money. Lots of better places to eat and enjoy. read more

Joey G.

4 years ago

Our server Iran did an AMAZING job keeping our drinks full and made sure we were taken care of all night although the restaurant was really busy on a Friday night. Knew all of the draft beer options even up in the second floor when the bar was nowhere in sight. He was bilingual and was able to speak our party in their native tongues which was also awesome. He was very well mannered and made great recommendations. The food came out a bit slow but it was definitely worth it. When they say their portions are meant to feed a family they were NOT lying. At the beginning of our dinner a photographer approached us on our date and asked to take a few photos of us and gave us a few poses to try which was fun! Amazing food, amazing service, atmosphere took me to Italy. I ordered the cheese raviolis and the margherita pizza and they looked and smelled so good I forgot to take a picture. They tasted just as good as they seemed. Very satisfied. Good job Iran! Gotta come try this spot on the Universal City Walk! read more

Laura T.

199

3 years ago

This location left a Bad Taste in my mouth. The food was good , but the problem is when I went to pay . The server asked us how we wanted to pay and we said split it down the middle . She took the cards and we thanked her . IMMEDIATELY, my phone got an alert for my bank saying that they charged me for the whole meal. I said okay I guess lunch is on me then to my friend . When she returned with our cards , it turned out that my friend had been charged FOR HALF of the meal , and I was charged for the full meal. If that doesn't scream suspicious I don't know what does . Mind you, I've been a server before and worked in the industry . I know when ppl are trying to run game , it didn't even look like an accident . So, I went straight to the manager and pointed everything out . Especially how my friend's receipt looked nothing like mine . I like Bucca , but I will NEVER grace this location again. And if I do , I'm bringing cash, because I don't even feel financially safe there . read more

Michelle C.

15 years ago

I had a few friends over from out of town, so what better place to go then universal right? After what seemed like an endless day, we decided we were in the mood for some italian and hit up Buca di Beppo. It was my first time here and I was a bit disappointed with the food. The waiters and the service were very friendly, and the restaurant was really cute. In the bathroom, there were naked photos covering the walls which I thought was pretty funny. We had a comedian waiter who came and sat with us and even tried some of my alfredo pasta. Funny guy ahha On to the pasta, it was ok. I have to get out of the habit of ordering chicken alfredo pasta, its really bad for you ;) I'll still most likely come back bec the environment was really fun and friendly - I just wont oder the alfredo! read more

Jose P.

3 years ago

Tonight I came in with my family and friends, I have been to buca Di Beppo before but tonight was my friends first time dining at buca. To our surprise we had the best server there. Enrique, he made great suggestions and explained food items to my friends as they had more than a few questions regarding the portions and yummy sauces. Our favorite dish was the traditional fettuccini with the chicken parmigiana. Enrique made sure to take care of all our needs with a great attitude and smile along the way. My friends and family felt like we never left home, amazing experience by our server and had an unforgettable night. Thank you Buca di Beppo for making this night one that we will never forget and after tonight I will bring all my friends and ask for Enrique! read more

Brian R.

4 years ago

We went out for a family gathering and I decided to take them to this restaurant. We never ate at this place and wanted to try everything-we love pasta! Upon speaking to our waiter Joseph Mercado, he was informed that this was our first time here. He explained everything and told us what to order- the popular dishes. Must try the spicy shrimp dish. OMG my family love it, shocked by the huge plates, but enjoyed everything. To be honest Joseph was super friendly, amiable, and humble. It was an honor to have him be our waiter. My family was so excited because they had a wonderful experience and Joseph made it better. Very welcoming! He deserves a raise! Also have to give credit to all the other staff they all were nice too! read more

Engineergal C.

6 months ago

Moises at Buca di Beppo in Universal Hollywood Studios is hands down one of the most generous, best waiter and bartender ever. His service goes above and beyond every single time: attentive, friendly, and genuinely cares about making the experience amazing. This is our third time coming here in less than a month, and honestly, we keep coming back just because of the excellent service Moises provides. He makes us feel welcomed, remembered, and taken care of from start to finish. The food is also amazing! Good family ambience Too. If you're visiting Buca di Beppo at Universal Hollywood, ask for Moises! He's one of the reason this place deserves five stars and then some. We'll definitely keep coming back! read more

Brianna C.

3 years ago

Really loved my experience at Buca on Christmas Day! Really enjoyed the Meatball Rollato. The pepperoni and sausage mixed with cheese was delicious. We also had the Quattro al Forno which was a good choice since it combined four of the stuffed pasta options. We also really enjoyed the calamari. The decorations and atmosphere catered to the holidays. I love the rustic and family feel with all the pictures and posters. Plus the music was jolly. The best part, however, was our servers, Janette and Albert. The both of them were really energetic and attentive. We love how Albert really connected to the swiftie side of our family and Jeanette was really sweet as well. They made our visit so special :) read more

Eileen G.

4 years ago

We spent the day at universal studios and by 8pm we were starving and cold. We were craving hot comfort food and decided on italian cuisine. Strolling through citywalk we came across this little Italian place bucca di beppo. We were promptly seated, which was a surprise to us since most restaurants have a wait on Sunday evenings. But we really lucked out. We ordered garlic bread, chicken wings both of which were perfect. As a main course we ordered spaghetti with meatballs, stuffed shells and prosciutto stuffed chicken breasts. Everything was just perfect! The food came out promptly and was hot and savory. Couldn't have asked for anything better than our waiter Joseph. He truly made us feel at home. read more

Monica B.

3 years ago

Walking through Universal Studio theme park and seeing the fast food offered within the park, and the heat at the outdoor tables, all I craved was a sit down meal at a restaurant with more than 4 options. Thankfully, Buca di Beppo was a short walk outside the theme park gates, away from the noise and heat outside. Our Penne San Remo was delicious, although a few chicken breast pieces were overcooked and tough. Our kids had meals from the children's menu, and Buca did not disappoint, their portions were generous as all Buca dishes are. Our serverAlbert was attentive and took great care of us. If you need a break away from standing in lines, make the walk out to Buca for a satisfying, relaxed meal. read more

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