Bad customer service. The manager was rude, they did not have supplies that we ordered. Walked in and no one was at the counter or even said anything like " we wil be right there". Don't go here. read more

This burger king takes the crown! Logan and a female employee were both so nice! They had such a great attitude, were friendly, and you could tell they actually enjoyed working there. Logan encouraged us to get a meal instead of just a sandwhich. His upselling sales skills are hard to resist! The female employee offered us crowns that we of course accepted. We learned Logan and her were having a friendly competition between who could hand out more crowns. It was such a fun, entertaining and unexpected fast food experience! We were passing through Eureka on a road trip and were so pleasantly surprised at the level of service. Great job guys. Thanks for the laughs, and good energy! read more

The good is decent enough when you get it, but it takes forever and they're always out sauce or sodas. You're forced your use the kiosk which is slow and buggy. It's quite inside of the place, but that's probably because it doesn't feel clean any everyone chooses the drive through. read more

Not only have the prices gotten ridiculous but this "fast food" service has become terribly slow. They also are apparently hiring people and not requiring the their employees be familiar with the menu and what is included in what meal for instance a bacon king meal which is a double patty burger only having one patty. Would give one star but I actually feel bad for the workers because since they've started receiving higher pay their corporate counterparts have begun seriously understaffing to keep costs down. read more

Never has the right sodas, stinks like weed and the teenage workers have too much attitude.

I'm going to start this off by how much I hate this burger king. It is so disgusting and lazy. The workers here slack off and take forever! They make excuses that they're out of food or a machine is broken. Which is not true because they serve someone in the drive thru the same thing they told me they don't have! All the workers were high and not to mention but the floors are so dirty. The teenagers working here are also super disrespectful and think they're all that. No one cleans them I swear! I actually got a fly in my chicken nuggets which lead to me write this review. Burger King used to be good and I will say everything good was taken away. I will never come here again, I'm super disappointed. Don't recommend unless you want to be disappointed or disgusted . read more

Took to long to be called a fast food restaurant more like a diner. Was in the drive through line for over an hour and for half of that hour i was the only person in line. They have horrible customer service, always have earbuds in read more

I have been here twice this week and have requested no cheese in my burger because I am severely lactose intolerant. Both times cheese has been put on my burger. I will not be going back. read more

There's a lot of reviews on this site saying that the food is awful, or that it takes too long to get service, or that the place smells of weed, but in all honesty that all seems a bit much. The store is poorly stocked, sure, but that seems to be a more corporate issue. This is a Burger King in McKinleyville, how high on the corporate totem pole do you think they are? I will admit that the eating area was a bit dirty, but nothing a quick wipe down couldn't fix (and they seemed busy enough that it could be that they just haven't gotten around to it). The employees were nice enough, nothing more than a regular food service worker would be expected to be. Their drink machine is critically out of stock though. read more

After spending all afternoon visiting the Redwoods - and visiting a craft brewery - I was starving, and in no mood to spend time looking for a restaurant that appealed to me at that moment. So I rolled into BK, ordered the traditional Chicken Sandwich, with cheese, tomato, and onions added, an order of onions rings, and a bottle of water. I inhaled that Sandwich - it was sooooo good as fast food sandwiches go! Hit the spot! #BurgerKing #BK read more

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Just can't go back. Orders are always wrong. You never know when they are open. The lights are on sometimes. Sad because I do love a wooper but don't give me fake hamburger, then lie. Sad. read more

I ordered a whopper with cheese no pickles no tomato no ketchup (allergic) and a fish sandwich for my grandma for mother's day. Her sadwhich was fine, mine not only had everything that was not supposed to be on it but was cold and raw! I always look at my food just in case restaurants put that stuff on. I took it off then took two bites low and behold pinker than salmon. After visiting my grandma went to the restaurant to show them. They wanted to make me another one I sad no thank you I got sick, okay we can still make you another..... Um no I puked and am not hungry. I felt sorry due to only 2 people being there in which was causing everything to be slow. No manager answered to help with a refund. They gave me all my money back, but told them the one sadwhich was fine but the other was not. The building outside needs help inside as well. Sorry to those employees, your managers need to do better. read more

Burger King - I didn't think this is the right color for a burger - Burgers Near Me - Mckinleyville, California

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People are right about the slowness of service at this location. The workers are nice, if a bit surly. It's not their fault though. The "management" , or lack thereof, is the reason they aren't overjoyed to work there. First of all, their drink machine has been broken for a long time, and they don't even have a menu. It's broken too. They are out of so many things, that the staff is embarrassed to even take an order. This "manager" gets five stars DOWN. Get a new manager and train these poor kids! read more

Staff was very apathetic and not pleasant. I waited 10 minutes for an order of fries. One of the female employees was not in uniform but "racy" street clothes. Her tight jeans were low cut in the back exposing 5 inches of her Fanny crack. I will never return there for food. I read more

This place is trash. Don't waste your time. They are SLOW. And food is almost always wrong I would give zero stars if I could. They are all around horrible. read more

No one comes to the speaker to take your order drove to the window. Nobody in front of me ordered one hamburger took 10 to 15 minutes.

It was difficult to order in the drive . We had repeated ourselves around 5 times. My whopper was loaded up with so much mayo. I scraped it off. The tomato was not ripe, hard as a rock. Worst whopper I've ever had. I'm going to have to make something. It's just not edible. Disappointed with the whole experience read more

Burger King - Whopper To much Mayo - Burgers Near Me - Mckinleyville, California

Food is HORRIBLE!! Greasy overcooked. Staff is lazy and hate their jobs! I paid $7 for a burnt chicken sandwich. The whole place smelled like old dirty grease!! Who ever owns this place strike a match and start from scratch read more

This use to be a horrible place to eat ddirty slow and bad customer service but has changed for the better food is good and hot place is clean and customer service is great five stars since last year they Rule everyone should go try it again under new management and it shows read more

The home of the angry chicken. National chain fast food that's better than some and not as good as others. Stays open late. I've used the drive thru a couple times at this location, usually to grab a drink and some fries or the occasional combo meal. The staff that I've encountered have all been friendly and courteous. My food is usually hot and the beverage cold. The food is decent enough, nothing special and the standard of what you would except from and national fast food chain. 2.5 stars - rounded up instead of down - just your average fast food joint. 00351 read more

Burger King - Burgers Near Me - Mckinleyville, California

Terrible Service . Terrible employees that act like they don't even wanna be there . Took so long to make a simple order . I hope nobody wastes their time here. 30minutes of my life I'll never get back for a Whopper JR and chicken nuggets 0/10 !! More upset I have to give them a star to post this review. If possible it would be NONE ! read more

I would give this place negative stars if I could. The service is always rude or dismissive and the food is crap no matter what time of day. In the morning the manager is crazy stingy on sauces and the night crew stops making fresh food 30 mins to an hour (or so) before closing time. Corporate gives out coupons with a good deal but even with that price the food isn't worth it. Rarely fresh, absolutely microwaved or left under heat lamp for long periods of time , and usually pretty dry and flavorless. read more

The burgers would taste fine if they didn't use cheap mayo. I literally have to tell them to leave the mayo off and keep a stash of Best Foods mayo packets in my car to even enjoy the burgers. The staff are super nice, though and the tacos are substantial for being fast food. I do not much care for the atmosphere, as many drunk people tend to hang around here, which is why I always get my meal to go. So, my advice is bring your own mayo packets, unless you like cheap mayo (I can't stand the taste, ughh). read more

I do NOT recommend this Burger King. Unfortunately, one terrible experience has ruined this location for me. This is what happened a few months back: I was going through the drive-thru when I handed my debit card to the cashier, and I noticed he was bleeding from a cut on his finger. It was clearly a fresh cut, and it was bleeding badly. He handed the card back to me, and it had his blood on it. He then handed me my bag of food. Now, I could see the guy was working very hard, and I understand that accidents happen, but I just couldn't eat after that. I then parked my car, so that I could go inside and return my food. I explained to the manager that I understand that cuts happen, and I wasn't mad, but I did want a refund because I was returning the food. The manager looked at me like I was being dramatic and said, "Well, he didn't make your food." Then she just stared at me like I'd change my mind. I explained that it did not make a difference, and that I still wanted my money back. If the manager would have at least pretended to be more apologetic I'd probably still be a returning customer, but instead she acted like I was an inconvenience. Sorry BK, but ALL employees should be expected to adhere to good hygiene. It makes no difference to me if the employee did not make my food. He should not be bleeding as he swipes my card and hands me my bag of food! Do only those who make the food have to wash their hands after using the restroom then? Buy from this location at your own risk. read more

the person at the counter was really nice but the cooks have no idea what there doing in there evetime i go there they mess up my order and even more than once ive had to go in about one order being wrong i ordered my meal with no cheese and replace the sauce with ketchup my bread wasn't toasted soaked in ketchup and no bacon (which it comes with) if you have a order that needs to have something taken out expect to come back in at least one time with a messed up order or cold food read more

If I could give them 0 stars I would. Definitely the worst place to go in Mckinleyville anymore. We were the only car at the restaurant/drive thru at this time and still took over 30 minutes to receive my order that we pre ordered on the app I was parked had my kids and ended up having my sister come get my kids because the lobby was locked and they both couldn't hold it and needed the bathroom. There employees were outside smoking with someone and came walking around the front until they seen me sitting in my car and walked back to the other side so I couldn't see them. When I did finally get my food the order was cold and the drinks were watered down. My grandparents had went there a few weeks ago and got horrible service. They were rude and the food was cold. read more

The Burger King in McKinleyville, CA is apparently closed/out of business. They come on to the speaker in the drive-thru and say "We're updating our system and cannot serve food". But...this has been the case for more than a week. I have visited several times - same result. Also, sketchy people hanging around the open kitchen door. Very strange. read more

Drive through employee was very rude taking my order, I was unaware the regular spicy crispy chicken was taken off the menu ( bad choice) soggy sloppy thing handed to me. Went inside to get my money back and the inside of the store was absolutely disgusting. Garbage everywhere and the two tables that were open were still covered in someone else's garbage. I will not be back. things l read more

Upon arriving I was put on a three minute hold, when she came back all she said was, "what am I doing for you?" Kept saying, "is that it?" Forgot items... total crap. read more

Horrible place to eat and I live in McKinleyville!! Deserves minus stars!! Manager doesn't care how food is served and keeps it extremely filthy dirty. I don't know who the owner is but his/her business is being ran into the ground. I tried calling and the Manager said she didn't have the code to get the messages from the phone and didn't seem to care to. Extremely poor customer service!! Don't eat there ever!! I got my hamburger cold. Yuck! She shrugged her shoulders basically doesn't care!! read more

The worst run fast food place I've ever been to - and getting worse. It was always very slow, with handmade signs on the drive thru asking for patience because they're understaffed, now they've got a sign up saying the speaker is going out, so speak loudly. The staff can't hear the customers, and customers can't understand the employees! read more

Humboldt county has the most horribly kept, dirtiest, most mismanaged Burger Kings I've ever seen. The franchisee owner does not care. The proof is apparent, and blatant. I've complained numerous times. read more

This place should be shut down. It is filthy, the staff are incompetent, and the food is inedible. I have tried to order there a few time at the drive thru and every time the orders were wrong and disgustingly sloppy. I went in to get a refund and was greeted with unprofessional management. It was like going to the Soup Nazi on Seinfield. I REPEAT AVOID AT ALL COST if you value your health. read more

Do not eat here. Very poor customer service. Horrible management. The food was terrible. 15 minutes to take my order and I didn't even get to finish ordering. 10 minutes to take my money and then another 30 to get my food. Overall this location is terrible. read more

This place continues to be the pits. I like to use them as they are convenient to my work, but this place is just the pits. Pull up to the non working drive through intercom and you have to yell to get attention. Then (does not matter if their are no customers) you get asked to wait, sometimes up to five minutes before they take you order. The manager does not have a clue how bad her staff is after five. It is really ridiculous how slow this place is. read more

Wouldnt even know this was open unless you saw the cars in the drive thru. Lights completely off. Can't even read the menu. Will forget half your items that you order. read more

I always wondered who bothered reviewing fast food on Yelp. Now I understand why you'd want to - to try to warn others. The employees here always seem pissed off that you would try to come order food here. The food is gross. The buns are stale and the burger patties are dry and shriveled. Try ordering several different items you might want to eat, because not all of them are going to make it in the bag. On the upside, you'll have a great chance to catch up on emails on your phone as you wait in the drive through for 15 minutes. I've given this place several chances but won't be visiting again. It's not like they were just having one bad day. Every day is bad here. read more

They need to pull the franchise agreement. I feel so bad for the staff. Broken equipment, no training snd lack of leadership. Not what you want representing your brand. read more

They really need to improve their service at this location; and, they need to learn that when the customer comes into the store they are the folks that keep the store in business and they should be treated as such... When an order is changed from the normal "how you get it" they should work hard to make sure it's right!!! If the the management is not watching over the hired help then sooner or later business is going to suffer...District Mgrs. should be help responsible for their stores... there are a lot of good responsible people that can do the job right as leaders of a company or fast food restaurant... come on BK watch your stores. This is not the first time I have had this experience at this store, but, it will be the last read more

If I didn't have to leave a star I wouldn't. My husband went and got a family bundle all 6 burgers were cold. Tried to call and of course no answer. Im calling corporate this is one of multiple problems. The worker also wasn't wearing face mask properly. The store was dirty I'm surprised public health hasn't shut them down. read more