This is our favorite burger place. The burgers are always fresh. I really like onion rings and hubby likes fries. I love the cry-Fry on the menu. (You get both).The special truffle and aioli sauces are amazing and worth the extra cost. I get it in the side and then you can use it anyway you desire. This place is clean and fast and really seem to care about their customers. Keep up the good work! So we tried this place after the re-launch. We miss the friendly customer service. Every worked had this sad face going on. Cry-fry was much better before and fries were a smaller portion this time. Hubby said last night" honey not that impressed with burger-fi. I don't think we will back anytime soon especially for the price you pay. Hope this helps to improve for you success 7-31-18 This used to be great. It temporarily shut down and after reopening it's just not the same. Went to order via website...no....called... not taking to go orders. What is going on there? Do they really want your business? Their actions aren't saying so. read more

This place has changed a lot, food is great but the service is horrible, and they apparently don't know how to make a simple bacon cheeseburger... read more

Love this place!! Not sure why sum picky people gave bad reviews but the burgers were amazing! I had a vegifi (best vegi burger I've ever had btw) and every1 else in our group had breakfast burgers (they loved them) and we all shared a basket of fries. The fries are the bomb!! Gr8 atmosphere in this place. There are multiple TV's w sports on and cool lighting! Oh, the shakes are amazing 2 but huge so u may wanna share!! read more

BurgerFi - Awesome chocolate shake!! - Burgers Near Me - Cuyahoga Falls, Ohio

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Ate here last Friday I had to 28 and a sprite with a small fry. it was pretty good but I wasn't too crazy that it cost me about $17 but you know at least it tasted awesome, and The inside of the place looks really cool so yeah I guess I will be going back one day read more

BurgerFi - Burgers Near Me - Cuyahoga Falls, Ohio

The beef was the highest quality around, and makes a perceptible difference from other burger joints! The veggie burger is BOSS!!! Taste is phenomenal and will forever will be my beef substitute when I'm on a Health kick!! Lol! Nothing more to say about the fried and onion rings--they'll change your life. The atmosphere and staff are THE BEST around. I've been to all the Burger Fi's around and this location and the Mentor location both have EXCELLENT staff. Don't pass this place up!!! read more

Five Guy's appears the standard for this type of restaurant and price point, although BurgerFi has a larger menu and serves beer. Comparing burgers head to head, Five Guys wins handily. Five Guys burgers are much bigger and meatier. BurgerFi burgers are small and somewhat tasty, but they're mushy and the meat is flavorless and overpowered by the rest of the sandwich. The order of fries were big enough for two people and were decent. There are other items on the menu I might try if I go back, but for time being I'll stick with FiveGuys. BurgerFi will probably satisfy enough people to stay profitable, but for the time being I'd say they're on probation. read more

First time here. For a burger and fries it was $10. Seems kinda pricy. The burger wasn't even that big. The burger was good even if they did leave off the onion ring which was a $1 extra. They did bring it by later. :( Also, some of the fries were burnt. Wasn't the greatest experience. read more

BurgerFi - Burgers Near Me - Cuyahoga Falls, Ohio

Burgerfi's food is excellent but their portions do not match their prices whatsoever. Their cashiers are very nice and it's really cool that they bring you your food based on what placemat you put your buzzer on. The restaurant has a cool design, good music, and lots of tvs which gives it a nice modern feel. One thing that rubbed me the wrong way was in a previous visit, the cashier asked my girlfriend if she wanted to try a seasoning on her fries but never informed us there would be an extra charge. The added cost was so significant we never would have agreed to it and the seasoning didn't contribute enough to the fries to justify the purchase. All in all it's a really nice place. Just way too expensive for what it is. read more

This is the best burger in town! I love dipping their excellent fries in some mayo. Truly a fine establishment.

When you take a bite of your burger think "overpriced Wendy's" because thats what it tastes like. My stomach and taste buds think I just had fast food, but my wallet does not. There is no "how would you like your burger cooked" at Burger Fi. Giving a second star due to the healthier options (multigrain bun, wrapped in lettuce), snazzy pop machine, and beer. read more

VERY good food; large portions. Trendy, funky atmosphere. Check out the maker of the gigantic ceiling fan there (fan is manufactured by a uniquely named company). A bit pricey but that's ok every now and then. read more

BurgerFi @Cuyahoga Falls For weekly reviews like @Cleveland Bites on Facebook! Had to grab a quick bite with the wife before heading up to a convention in Hudson Friday night. I do a lot of my shopping at the Giant Eagle behind this place and the fresh decor and stunning graphics always allured me into adding this place onto my list even though it's a chain. I'm a burger fanatic after all. So finally I had a chance where I needed to grab something quick on my way North. It's a counter service fast-casual restaurant that obviously put a lot of money into making the interior as hip and modern as possible. They also boasted heavily of 'gourmet' food, grass fed beef, and fresh local produce as well as any other foodie buzzword you might come up with. That's all well and good, but if your food doesn't back it up then I don't really care about any of that. The menu while appearing large and intimidating had surprisingly few choices. Burgers, veggie burgers, dogs, sides, and shakes. There were only a few options as far as burger choices went so my wife and I both grabbed one each with a 'fry & cry' combo of you guessed it; frys and onion rings. It's a nice idea to have this so two people sharing can split and have a bit of each so kudos for that. I will mention though the wife and I stuck with water there was a selection of beer, wine, and other choices as well as a handful of drinkable ice cream options. The wife had the 'Breakfast All Day Burger' with cheese, bacon, fried egg, syrup, and hashbrowns on it. I had 'The Twenty Eight' with brisket burger, swiss and blue cheese, and Burgerfi sauce. Mine was very mediocre. The blue cheese didn't kick me the way I typically want it to and the rest of the burger seemed rather blah to be honest. I was excited to give my wife's burger a shot but the combination of sweet syrup, runny yolk, and potato made me want to gag. I don't know who's idea it was to add a hashbrown to a burger, but it wasn't a good one. The biggest complaint was that they were small. When I'm paying close to $10 for a burger I want them to be substantial enough to really fill me up! I was hoping for better luck with the fries and onion rings. The onion rings were gigantic. They were so huge I had trouble even managing how to eat then and had to settle with crushing them down and nibbling at them. Does anybody like onion rings like this? Not to mention they were 75% breading which is a terrible concept. The fries might have been good if they didn't taste like week old grease. I'm not sure how often they cycle they're fryers, but these fries were soggy with old grease and I couldn't even finish them. I'm not sure what this place wants to be. Chic burger bistro? Competition for 5 guys? Upscale burger bar? No matter what they're trying to achieve they fail. There isn't a single reason I ever want to return here. Vibrant decor, foodie lingo, and stylish graphic design will only carry you so far when you're food doesn't live up to any of it. Sad to say it made me wish I went to Burger King. Bill for 2 with water, 2 burgers, fry and onion ring combo was $25. Atmosphere - *** Price - * Quality - ** Taste - ** Service - *** Good Points - I had to think for a long time about something to add here and I don't really have any positive feedback. Bad Points - Overpriced for what you get. - Not a lot of options to choose from. - Didn't feel like care was taken in preparing the food. read more

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Amazing burgers and shakes. Red velvet is to die for. They also offer a selection of alcoholic beverages as well.

Love the CryFry, only person in the place and they didn't use glove for the onion rings. The did remake

The burger was just ok. Nothing special. The fries were terrible way over cooked. Couldn't even eat them. Very disappointed. The prices are a little high. If you want a good burger go to Swensons! read more

Amazing, the burgers are a little Pricy for the portion but still very good, I love all the options on the burgers, the parmesan fries and garlic aoli (I think I spelled that wrong lol) are addictive and let's not even get started on the concrete. It's frozen custard layered with red velvet cake or brownies and it's a must have. I get one every visit. If you want an exceptional burger and don't mind spending a few bucks more than usual, this is the place to go read more

I'm not a burger person, so I tried their hot dogs. It was delicious! I finally have a burger joint that I can go to and actually get something. This is just what Cuyahoga falls needed! Only downside is having to wait for a table when they're busy read more

My family enjoyed Burger Fi. The onion rings were huge, dipped in a delicious batter, and fried correctly.The burgers were really good. I had a single with blue cheese, mushrooms, onions and burger fi sauce. Not quite as good as Flipside or The Rail, but for a casual, quick place where you can have a beer with your meal it fits the bill. Not anywhere near as expensive as Flipside or the Rail either. My family of 5 had 3 singles, 1 double,1 breakfast all day burger, 2 orders of fries and rings combined and 4 fountain drinks for $45. it costs me twice that to go to Flipside (which is our favorite burger place). This place was packed to the gills and it only took 30 minutes to get through the line and out the door with our food, I thought that was pretty impressive. All the staff was helpful and polite. Kudos to the management for training them well. We'll definitely go back. read more

Best veggie burger. The sides can be hit or miss but the burgers themselves have great ingredients and when done well the sides are really good as well. It is pricey but in my opinion it really is the best veggie burger. read more

Waaaaaaay overpriced. Two hot dogs (one of which was plain for a kid). A burger. Fries. $30. I put ketchup on the breakfast burger, which I NEVER DO, because it lacked flavor. Order was wrong. Ordered cheese fries, instead of fixing them they gave us a tablespoon of cheese for a large order. Won't be back. read more

Went on a steady Saturday afternoon to check this place out. I had been looking forward to trying this place out for a while. I should have gone to planet sub or chipotle next door. What appears to be a trendy burger and craft beer bar is actually just an overpriced fast food joint with one decent menu item (fries were really great); the rest is just McDonald's quality burger meat, complete with those awful corn-colored soggy buns that probably cost 1 cent each. Oh, but they grilled the word "BurgerFi" into it, how trendy! For a place that advertises themselves as "natural" you really expect a lot more. Didn't see anything that looked remotely natural in the place. If using 100% peanut oil qualifies at natural, then you might as well head over to Five Guys because at least you'll get what you expect to for your money. read more

BurgerFi - Well the fries were good. - Burgers Near Me - Cuyahoga Falls, Ohio

Just as expensive as 5 guys and not even close to as good. Burgers are Swensons sized but where getting 2 doubles at swensons will run you about 8-10 burger fi would be 17-20. Shoestring Fries are nothing special. Have been there 8-10x bc my parents live close and are big fans but I don't see why except they like small portions read more

BURGERFI has one of the best burgers in town. I would highly recommend the CEO! A little pricy but I always have a good time. Good culture. Isabelle really helped me and was very kind. read more

Burger was tasty but not big. The fries and onion rings were big and very good. Nice selection of beer, a little prcey but it was good quality overall and i will go again. read more

Great burgers! A bit pricy for what it is but Isabelle was super kind at the register.

Not only are the burgers great they care about the customer....had a great conversation with one of the investors while I waited for my food. Guy made my day talking about sports!!! read more

Ordering was pretty easy, but I didn't realize the fries were so huge and I got the "smallest" size! Too much, though I guess the price of them would have been a hint. Don't get me wrong, the fries are pretty good, but there were enough there for 2 people, if not more. Far too many, I wish they had a smaller size. I also thought I had ordered the BurgerFi Burger, yet I got a double burger (which is the default choice - just like 5 Guys - terrible). Too much burger for me - I didn't catch it by price, only until the food came. The burger itself was mostly good (as mentioned I got a double accidentally). I barely could taste the BurgerFi sauce, but what was there was good (seems it was only in the middle of the burger from what I could tell). I will probably go there again, but make sure I get the single and probably do without the fries. No only due to my diet but also they are far too big a side for me. read more

It used to feel like you were walking in there and you were part of a family. I loved the customer service before.. and the Employees were amazing they had good days and bad days ofcourse... but It felt like I was part of something special when I ate there. I wont eat here again... it doesnt have the same feel and the food isnt as good... I think they changed the beef... and how they cooked a few things.. its not the same. :( But it was once... Atleast we still have Five Guys. read more

Clean setting, cool decor, friendly staff. Very nice lunch experience. I really enjoyed the CEO burger, also the Hand Cut Fries were hot, crispy, and thoroughly cooked. read more

Very expensive for what you get. My son got a grilled cheese and it was tiny! The burgers had good taste but still prefer Five Guys or The Rail. We won't be back. read more

The food is processed and frozen. You're paying top dollar for it too. Keep that in mind. I found the help less than friendly. They don't care how your burger is put together, just get it out. The place is so loud. The branded buns are cool but really, I expected so much more for the prices they charge. It's medium-high end FAST FOOD. You can get a steak dinner elsewhere for a buck or two more. Really! So if that's your thing, have at it. When I want a fast food burger, I'll opt for the friendly servers at Swenson's or Louie's. read more

Went to burgerfi for the first time tonight. I ordered chili cheese fries as my cheat meal and a burgerfi burger to eat later sans bun (doing a low carb diet) I ordered it without cheese and sauce. They bring it out with cheese so the runner takes it back brings it out without cheese in a togo box. Ok great bc I'm taking it to go anyway. Didn't think to check about the sauce. Just went to open it to have one of the patties and there is sauce on it. Come on!! You messed up my burger twice!!! So annoying!!! The fries were good and the burgerfi burger is cheap with two patties but yea triple check your food if you have requests.. read more

Stopped in with my husband and daughter last night. Burgers were hot and juicy as usual. We tried the new grilled chicken, I think i've found my new favorite sandwich. Cry n fry urban style is always the way to go! Heather was very helpful answering all of our questions as well as Macrae taking our order. Will definitely be back! read more

We stopped in for lunch - my daughter had never had a milkshake before but was interested in how they were making them - Lisa was awesome and gave her one! She was so excited for her first milkshake - and it even had sprinkles! Made our visit special on a cold rainy day! read more

We enjoyed the food but the burgers are to small for the price, we left still hungry.

When you live in Akron and have so many burger choices it's hard to find awesome burgers. I had high hopes for this place. It's good and worth a try, but it's nothing special. It's not a as good as Five Guys. read more

The saltiest "healthy" burgers I have ever had. I am comparing it to five guys and Swenson. I would go there before going here again. I may give it another try before writing this off completely, but it is difficult to pass up the market district food court, especially the Asian grill. read more

The atmosphere is nice, digital menu boards are easy to read. Staff was friendly enough. I ordered a double cheeseburger, fries (paid an extra 77 cents for salt and vinegar "topping"), and a medium drink. I paid $12.79. The burger was small, somewhere between a real burger and a slider. It was an ok burger, not great. Not much flavor in the beef itself. There were plenty of fries (total price of fries $3.74), and they were good. But I think it's hard to distinguish yourself as a restaurant based on fries - they have to be good, but they don't make the meal. Lots of choices on new age drink fountains. If I visit again I'll try a hot dog. That's probably the only reason I'd go back - to try that part of the menu. My opinion - The Rail, FlipSide, for gourmet (B-Spot to if you're near one), and Swensons for a fast food type of burger. I don't see how BurgerFi fits into the "Burgerfication" of the nation. read more

Good greasy burger joint. Industrial design in dining area means relaxed atmosphere. The burger is good - not $7 good but good. Great fries and shakes. 1 fry will feed 2+ adults. Staff was friendly. read more

Everything is delicious. The burgers, fries, onion rings, veggie burger, conflicted burger...I've tried so many things and have not once been disappointed! I thoroughly enjoy the cry and fry. An order of fries with onion rings on the top! My gut can only handle so many onion rings so a full order is out of the question. Sign up for the text messages if you want to save some money! read more