My husband and I came in tonight to have dinner we could clearly see that it was not busy the bartender saw standing at the hostess station and told us we could take a booth we sat there for a good 7 to 8 minutes while two servers passed us by not even looking at us so we got up and left and nobody even saw that we left. I then called the restaurant to speak to a manager regarding this situation and I was passed off to three different servers asking what my name was and why I wanted to speak to the manager only to be put on hold and never to actually speak to the restaurant manager what kind of business is this ?? We will never come back again!! read more

We went to Cactus Jack's a few days ago. We took our family for our daughter's birthday. We were seated promptly at a large table. We were all fairly tired from being out on the lake most of the day, but our server was super helpful. All three of our granddaughters are choosy eaters but our server was wonderful to them, very patient and supportive. Each of us enjoyed our meal, and cocktails. The food was cooked well and tasted delicious! When we were nearly finished our server asked if she should serve our daughter her free birthday dessert. I thought that was really nice, instead of rushing it. This was the best dinner we have had out as a family in the last year. Bravo Cactus Jack's! read more

Once again we busted CJ and again it was disappointing. We went for the salmon dinner but were told it was taken off the menu. But they have it upstairs and for $5 they will bring it down. Now if I wanted to pay for my food to be delivered from the first floor to the basement I would have stayed home and got my food delivered. Last time for us read more

Very crowded but it was Saturday evening, waitress was running and we only saw her once but did get refills. Steak and cheese wrap was delicious and a frozen margarita was tasty! read more

Foods so -so , just feels like a chain store , drinks kinda suck , $75/$100 for 2 people to eat and drink .

Stuck in Laconia on a Monday night, few places open. This place looked homey! And it was! Super nice waitress which is what gives it the fourth star. Food was ok. The smash burger was a hit but my steak and cheese quesadilla was not, too much seasoning on the outside and greasy. I loved the shrimp app but three shrimp?? Three? And the blue cheese dipping sauce they came with was weird. Looks like a great place for sports and beer! read more

Cactus Jack's - a plate of food with tortillas and salsa - New American Near Me - Laconia, New Hampshire

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Very poor. Some of our party left after waiting over an hour for food. Several orders were wrong.

As someone from the Southwest, I set my expectations very low for this place because how could NH possibly have authentic Mexican food? I was pleasantly surprised by the carne asada tacos which had tender and flavorful meat served in a hard shell taco wrapped in a flour tortilla with some queso between the two. Not a traditional serving by any means, but I liked it. The rice and beans weren't bad, but also nothing to write home about. The service was fine. The margaritas were fun, though not anything I'd go out of my way to go back for. That said, I would go back for the food and would likely get a marg to go with it, but wouldn't seek out the margs on their own. read more

Cactus Jack's - two drinks on a table - New American Near Me - Laconia, New Hampshire

Food is good. Drinks are good. Service is good. Fun spot for drinks. Bar get busy on the weekends

Was very disappointed tonight. I asked for mustard for my burger and the waitress told me they don't have mustard. Only honey mustard sauce.

Food is good , service is great they will answer any and all questions & give suggestions on food.

1st of all bartenders were the most unsociable people I have ever come across. Had to ask to get a drink then food then menus. Felt like we were bothering them. I have seen friendlier people in a graveyard. I am sure no one will respond to this as theyvdont give a crap. 7 of us they threw yes threw 2 menus at us. I wouldn't go back if I had a gun to my head. Food was very good. Service was atrocious. read more

I should give this place 6 stars, just for the fact that it is one of 2 places that serve food past 9:00 pm. Literally the only ones that do so in this area! They and T-Bones are in the same building, and both serve food till 12:30 am. Everything in Meredith and Laconia rolls up at 8 or 9, and when you're working at Laconia Bike Week, being able to eat later is a big deal! The big neon sign says Cajun food. Why, I don't know. The menu is more Southwest and I didn't see anything Cajun on the menu. When I asked the server about it, I was told I could ask for anything "blackened." Huh? That's Cajun??? Anyway, the food is not bad. I had vegetable fajitas that were filling. My friend had something he liked. The most memorable thing was the toll house cookie sundae dessert. It was YUM-MYYY!!! And definitely meant to share! read more

I haven't been here in about 8 years so I was excited to go back. I went on a Saturday night and as expected they were very busy. I quickly found the one empty seat at the bar. Once I sat I waited about 10 minutes for one of the three bartenders to notice me. She dropped a food menu and ran away. About 5 minutes later another came by asking what I wanted for a drink and at that point I asked for a drink menu. I will say that there are good drink specials. I ordered a beer and asked for chips while I looked at the food menu. The salsa is very thick, almost like crushed tomatoes with seasoning. Very slow service at the bar. Chips were over seasoned and tasted store bought. I ordered the house margarita that was on special for $5 and I understand why. I could taste no tequila in it at all. Funny thing is that a group of three sitting next to me complained about the mango margaritas they were given as having not enough alcohol either. The bartender said "sorry that's how we do it" and walked away. I got a taco special that was cool to the touch and the rice and beans had good flavor but cold. With so many options around this will not be one I frequent. read more

Danielle and Matt were absolutely fantastic! It was a busy start to Friday but me and my friend were taken care of at the bar extremely fast. Danielle's blackberry lemon drops were 10/10. read more

DO NOT RECOMMEND!!!!!WOULD GIVE 0 STARS IF POSSIBLE!we ordered a fried chicken sandwich and when we got our food, we got grill chicken because we had a dairy allergy and the batter for fried chicken had dairy but they didn't feel like it was necessary to tell us then we ordered a steak and it was disgusting read more

1st time visiting since the Pandemic arrived. Always a great experience. Dan was a great server, food was excellent and there was a remodel since my last visit. Nice job will all the necessary precautions to make you feel safe. No wonder this is the business of the decade. Great people from the bottom to the top read more

Let me start by saying I really love T-Bones and Copper Door and could not have been more disappointed in Cactus Jack's. This is the little brother of these other restaurants that decided to dress up like a Tex-Mex restaurant. Just because you wear a cowboy hat does not mean you are a good Tex-Mex Restaurant. At this location I am thinking the food probably comes out of the same kitchen for the T-Bones upstairs. The beef fajitas was a piece of teriyaki steak that was sliced and put on the fajita platter. I am not sure how asian flavored steak qualifies as Tex-Mex. Also the vegetarian enchiladas had what seemed to be the same vegetables that were being served as a side dish that day on the T-Bones side. They did not make sense. The margaritas were nothing to write home about. Just standard bar made margaritas. Overall the staff were pleasant and efficient in their work. Sitting at the bar you could see how busy they were mixing up drinks for the entire restaurant. I appreciated there hustle and hard work. If I was back in the area again, I would go to T-Bones and skip Cactus Jack's. read more

I eat out at least once once or twice a week and when I get great customer service I like to let people know. Went to Cactus Jack for dinner tonight and Erin our waitress was amazing. She gave great service, was friendly. Wish they would bring back the chocolate chip skillet dessert. read more

Customer Service 0/10 New Resident of Laconia. I would suggest including this into your training. Instead of "no I can't do that" try using "well this is what I can do". I didn't feel helped or cared for during my time there, our waitress didn't refill our drinks or check up on us. Food was great and it came in a timely manner but it wasn't worth the bad customer service. read more

Service was great but the food was too salty. Came during their evening happy hour (10pm) and there were plenty of seats. Got our appetizers and entrees in a timely manner. The best thing I had were their chips and salsa and sweet potato fries. The avocado dip was good too. The jalapeno poppers were huge and were practically the size of my hand. I give them points for creativity but the taste was just ok. Nothing special. The beef quesadilla and beef taco was way too salty. Could not finish. read more

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I'll start with the positive. The atmosphere is fun, there are games to play, and the service that we had was very friendly and attentive. That being said...my husband and I went for drinks and apps and it wasn't pretty. My (house) margarita was so bad that I couldn't even finish it. We shared a plate of nachos ($15) that came with lettuce (??), ground beef, a tablespoon of pico and barely cooked cheese. As my husband said, how do you mess up nachos?! Normally, I would give a restaurant another shot but I've been to CJ's before and sadly, this was not an outlier experience. read more

I've never seen anything like this before. There was a bartender there who was literally arguing with every person who came thru door. It was like bizarro customer service. "Welcome to Cactus Jacks. Shut up and sit down." I dont know if she was having a bad day. At the end we were just observing her laying into people. It was hilarious. read more

Bad service I'm not sure why they ignored us and let our food sit in the kitchen for so long...cold appetizers and 45 minute wait to put our entrees in read more

I am an avid fish taco eater and unexpectedly these were THE BEST fish tacos I have ever had. I cannot recommend them enough and I am difficult to please with food. I will definitely return and get exactly the same thing! The salsa with the chips appetizer is also fantastic. It is a very unique Smokey and sweet flavor. read more

Cactus Jack's - Nana Grilled Fish Tacos - New American Near Me - Laconia, New Hampshire

Basically shitty Chili's. To be fair, my girlfriend and I are on a diet and our menu options are super limited. We got the Buffalo wings which were actually surprising good, although not nearly crispy enough. We also got chicken fajita salads - dreadful. Terrible ratio of ingredients. There were probably three times as many jalapeños and olives as pieces of chicken. The lettuce got super soggy beneath all the pico and salsa. Didn't have that distinct fajita taste either. I wasn't expecting this place to have any above average options, especially in the salads department, but they somehow failed to meet even my most modest expectations. I'm giving an extra star for the Buffalo wings and for the fact that the lady sitting next to us ordered chicken tenders and they looked fucking delish. read more

Not recommended - everyone's stomachs are in knots tonight. We all ordered different items and all of us are feeling gut wrenched.

Was good years ago. My last visit was the slowest I've ever had in any restaurant. Food was okay but overshadowed by waiting forever to get my food and check. read more

We had a great lunch at Cactus Jack's today. We were seated quickly in a big, clean booth. Our server, Sam, was awesome and attentive and gave us some great recommendations on what to order. Our meals came out quickly and the food was fantastic, even the *very* picky kiddos loved it. Huge portions for reasonable prices. Will definitely return! read more

Took a chance on this place due to previous mediocre reviews and wow. I had a five star experience. Everything my table had was amazing. I ate the chicken tacos, chips/guacamole and pulled pork sandwich and it was great. Paired with a fiddlehead ipa making it one of the better meals I've had in a while. Wouldn't hesitate to recommend or come back. read more

Two stars only because of the wonderful *first time* experience my friend and I had. Our waitress was fantastic (she had red hair, very personable and fun!) We absolutely love the buffalo chicken egg rolls, we would make the two hour drive for those ANY day! We decided to come in again, after all we had such a wonderful experience last time, right?! Wish we hadn't. TERRIBLE TERRIBLE SERVICE. The worst I've EVER had! (And I'm a server myself) Folks, I have never been so disgusted with a wait staff in my life. Our waitress threw a hot dish at my friend and her food splattered all over her! LOL! I'm not sure what the training process is here but it sure isn't a good one!! After being basically neglected and forgotten about our (so-called) "sever" we asked the bartender for a takeout container, as we needed to get going. This woman (a very large heavy set brunette) looks at us and responds with, "what, you guys don't have a server?" UM EXCUSE ME? I would have been terminated or issued a warning if I ever even thought about speaking to a customer like that!!! Horrifying. We left very upset. For the sake of your business, hire more staff like the pleasant red-headed waitress we had during our first visit. Edit: the manager was very pleasant and got us take it boxes/to go containers for our sauces right away. You were the only thing that didn't suck that night! read more

Great parking. Great food. Great atmosphere. Can't ask for anything better. Fast service, and friendly staff. Highly suggest buffalo chicken tacos. read more

Cactus Jack's - Atmosphere. - New American Near Me - Laconia, New Hampshire

I have really appreciated the consistency this place brings to the table, pun intended. If you want quality consistent food then cactus jacks is a go to especially in the lakes region. I can't say enough good things about this place. Last night was no different with my turkey avocado melt sandwich. As well as the nachos that had both chicken and beef on them as recommended by Chelsea our server who was great and friendly as well. Looking forward to me free app as soon as that lake is safe enough for me to cross with my snowmobile and helmet in hand ! Hey man free is me always. Project kid for life ..... read more

Cactus Jack's - The shock top mascot loves karaoke apparently - New American Near Me - Laconia, New Hampshire

Food was really good. We had the fajitas, guacamole Is skip the quac. The portion is way over priced , but the food and service is good. The drinks are good too read more

Overall it was a good experience. The waiter was so friendly and awesome. The bar was nice and big and looked like a good place to just grab dinner and a few drinks. We got the chicken fajita which was delicious. The chips and salsa need some help pretty bad for a Mexican type place but overall everything was yummy. read more

Cactus Jack's - Chicken fajita. Very yummy - New American Near Me - Laconia, New Hampshire

Ate here two nights while in Laconia for bike week. The mahi mahi tacos were very good..fish was not over cooked and the taco had just enough filling to complement the fish. The fish and chips was fried haddock which was fresh and cooked very well. The second night we tried the steak fajitas. The steak was cooked as requested. Staff was helpful and attentive the first night. The second night our waiter appeared to be the only one working...he got the job done but he seemed a little harried. Overall a solid meal at reasonable pricees. read more

We went there last night for dinner. We were never told that due to covid they close at 1030. It took about 45 minutes to an hour to get our food and by the time we did our food was cold. We did not say anything because we were starving and didn't want to wait another hour. When we got the bill we paid and sat there chatting and finishing our drinks. A waitress that wasn't ours came over and was like you have to leave we closed at 1030 it's 1040 we gave you a Le way window of 10 minutes. I asked if I can finish my alcoholic beverage and she said no you have to leave. The whole time we were there, there probably wasn't even more than 6 tables filled. The food was delicious but the service was HORRIBLE. Whenever we tried to get any waitresses attention all night they wouldn't respond but were in a "huddle" chatting behind the bar instead of going to customers. read more

This place is great and always draws in a decent crowd. The menu is well organized and the variety is great considering the food is limited to Mexican inspired, American dishes. Bar or table seating available, lots of Tv's, good food, and good service. *Parking is very limited and turning back out onto the main road can be a pain* I would recommend this place to anyone who wants a casual spot to eat a meal or a place go grab a drink. The sweet potato fries are fantastic. read more

Cactus Jacks used to be my favorite place to go for a quick bite but recently they completely removed corn tortillas and enchiladas off their menu. Being gluten free, this was my favorite meal to order as I always knew it would be safe for me to eat, but now instead they just give you the corn tortillas that they use for their chips.... Seems like a cheap move to me to just completely stop ordering corn tortillas and excludes a portion of the population that can't have gluten to save a buck. Do better. read more

Absolute worst customer service ever! The rudest staff I have ever encountered from the second we walked in all the way until we walked out the door. And the food is horrible to top it off. Our waitress was rude but the most evil person I have ever met was the bartender. This grump was mean to us and every other group that walked in. I'll NEVER be back. read more