My past experiences have been erased by the kindness of this location's manager. I received generous compensation for my troubles and a follow up call for how I was doing. I will definately be returning to this establishment. read more

Wow! Amazing service here! One thing that makes me tip above 20% is when servers refill my drink without me having to ask. I was amazed with how awesome the service here was. Usually, at most places you only have your one server who is attentive, but all the servers here were very attentive. They didn't mind asking you if you are doing okay. It showed that they had a amazing team willing to help each other out. When we left a teammate was there to open the door and say there goodbyes. I highly recommend this restaurant the menu is great and the service is outstanding. read more

I've walked by this place many times but never went in. Probably because its usually crowded. Tonight was a Sunday night and it looked like we could get in quickly. We were seated right away. The table was clean. The waitress took our drink order in seconds and asked if we'd like an appetizer. They gave the kids crayons to keep them busy and they have plenty of choices on the kids menu. Our kids never seem to eat the same thing. Although its a Pizza place they have plenty of alternatives on the menu. I had a Spinach spaghettini with lots of garlic, parmesan, and tomato basil. I added sliced chicken breast for a few dollars more. It was very good! Tasted healthy! My ice tea glass never went empty as the waitress was on it. She took care of my kids drinks as well and we had plenty of napkins. My youngest boy had pizza, which he woofed down in its entirety. The oldest ordered buttered egg noodles which were light on the butter. However, we addressed it to the waitress, who had a bowl of melted butter at our table in just moments. Taking care of my kids makes all the difference to me and my wife. My wife had a kung pau spaghetti which she said was excellent. I have to say the whole family was full and satisfied. The bathrooms were clean too. I feel like I've cheated myself by not coming here sooner. We will definately be back. read more

I had an amazing experience. I went here with one of my friends and as we came in we were greeted. The wait was about 5 mins , and when we got seated the manager came over and asked us if we have been here before. I said it's been years since I have but I'm excited for the pizza. About 5 mins later the manager brought a new appetizer to our table I told her I'm sorry I think you have the wrong table, she said oh no this is on us for you coming back since you haven't been here for years. Enjoy:) that was so nice of her to do that she really didn't have to, awesome pizza!:) I will be back. read more

Zero stars for this place. When my family and I were seated last week, there was a COCKROACH on the table, walking along the edge, next to the wall. The hostess quickly sat us at a different table, but unfortunately, right next to the contaminated table. The manager came over and started profusely apologizing, so we thought the restaurant would take care of it. Within minutes, a vacuum and bug spray went into use at that table. We ordered our food and drinks as usual, being definitely put off by the initial experience, but not making a big deal out of it. We were sure management would compensate. Not the case. For the rest of our time at the restaurant, the manager walked around three more times, passing immediately next to our table with her head held high and pretending we were not there. Totally different from her initial encounter with us and the many apologies we first received. She did not check up on us even one time, ask how the food was tasting, or asked if she can offer us anything else. Fine, we thought the matter would be settled when the check came (or didn't come). NO! The check was dropped off on our table, full price, not even with a single dollar taken off for the cockroach. Not even a single mention of "sorry for the experience" or anything of that sort. We did not make a stink of it at the time because we are not ones to do that, but this was definitely NOT how we thought this situation would be handled. For this reason, all our friends are familiar with our experience and none of us will be returning. read more

Another gourmet, high-volume, corporate restaurant for suburbia. I haven't had a lot of things on this menu, but what I have had I've been satisfied with. I'm glad that most (all?) of their soups are vegetarian and they have a reasonable selection of veg foods in addition to the plethora of meat dishes. As much as I love pizza (a lot), my favorite thing here is the BBQ Chicken salad (but ditch the chicken, sub avocado). The full salad is nice and big with crisp, sweet, mostly-healthy ingredients. I mean, I could make a bigger one myself for roughly the same price, but what do I look like, someone who's not lazy? My family seems to enjoy everything else on the menu that they've tried. The service has always been good enough (nothing memorable). I like that they serve white bread with butter for the pre-appetizer; it is like being in prison! read more

Came here with the fam and ordered their grilled chicken sandwich with the garden soup. When I got my sandwich the "grilled chicken" was cold and the soup had a lot of oil in it. When I mentioned to the server that grilled chicken is suppose to be hot she replied that they precook the chicken and put it in the refrigerator, they don't heat the chicken because of the avocado. WTF!?!?! I've had plenty of grilled chicken that was hot WITH avocado and it did just fine. I remembered why I don't come to any cpk. read more

I have been to this location many times and every visit has been excellent. Great service & tasty food. Everything here is delicious! Some of our faves: artichoke dip, garlic chicken fettuccine, cobb salad, avocado rolls, tortilla soup. My kids are a big fan of their pizzas. Kids pizza + drink- $5.79. Killer deal, perfect for the kiddos. read more

Worse restaurant experience ever! I order the Mac and Cheese for my kids it came out so hot my 2 yr old burnt her mouth. She wouldn't eat for the rest of the night. When I asked the waitress why they serve food so hot for young kids she had no answer and never said anything to the mgr, she just didn't care. My four cheese ravioli came out extra crunchy and needless to say cold. Again when something was said to the waitress nothing was done. The best part of the night was the kids fruit cups which consisted of cut up grapes and pineapple. Love the customer service here! Haha not! read more

This is my favorite restaurant I eat here several times a week. My favorites are the fresh squeezed lemonade, avocado egg rolls or corn guacamole. Both amazing. Their salads are fresh. And their pizza is amazing. I've never been disappointed. All of the waitresses are super friendly. read more

The service was mediocre at best. Compared to other CPK's, I'd give this restaurant a one on a scale of one to five, one being AWFUL. All our food was cold, despite the fact most of it was burnt. I took friends there who had never been and I was embarrassed by our experience there. My friends will never go back to any CPK and I certainly will never visit this franchise again. read more

Went to CPK for a casual night out with friends, didn't wait for much over 15 mins for a party of 5. Amy was our server as i noticed she was the bartender as well. She had a full bar and still came over to our table frequently to check up on us. We then went to sit at the bar when we saw openings and Amy was a blast!! She was soo friendly and really knew how to keep a conversation going! Definitely going back and requesting her section!! Great server/bartender! read more

Their new menu, (at least to me), is a vast improvement over the last one. We both choose the Salmon which was grilled on a cedar plank, (quite expertly), and came with a salad of tomatoes, red peppers and sweet corn in a spicy dressing. Our server was extremely pleasant and efficient. read more

I frequent this particular CPK often, ever since it opened. I give the food 5 stars. The food is consistently fresh, vibrant, good balance of flavor and just delicious! But I have to give it "two stars" for the dreadful service. I was a single diner, it was NOT busy and there were plenty of staff, noticed two managerial staff meandering around the restaurant. I waited 15 minutes to have my order taken, menues were down, hands folded, clear signs a customer is ready. The server waited upon another table that was seated after myself, my drink was never refilled, I did not get my bread until I asked, and that was after trying to get my servers or anybody's else attention. Remember, it was NOT busy. Any customer or staff that looked around the room would clearly see that I was trying to get the attention of a staff member, any staff member, the busboy would due! I felt invisible, unimportant as a customer, and I would have walked out if it were not for the fact that I was hungry and the food is so good. An attentive manager would have picked up my displeasure immediately. But my server was very prompt in serving me the check! Didn't miss a beat! But he did miss a big tip. For whenever I dine alone, I usually leave a 50% tip of the total check! read more

Cook used to be one of my favorites but since the have been bought out a year or 2 ago the food has gone down hill. The last time I went I got Kung pos spaghetti and it was terrible. I felt like the chicken was microwaved and the pasta had no flavor. Such a disappointment as cpk used to be so good. read more

Fantastic pizza. New normally visit Temecula Pizza Company so this was our first visit. Our server, Jennifer on 05/27 was terrific. She made us feel welcome and was very patient. This place gets busy so go early. Don't forget the dessert - red velvet cake was yummy! read more

You can only get half of a sandwich before 4pm, after that you HAVE TO buy a whole sandwich plus soup. My waitress, Amy B, treated me like a child. My waitress was also very bad in the sense that she was inattentive, she forgot that I asked for a box. read more

do not order from grub hub for this place!! order is cheaply packed and soup cup only filled 1/2 way. looks like i got someone's left overs! food is cold and gross and grub hub got it here 20 minutes late! read more

Went to CPK last night with some friends and had a great time. The service was a little shoddy but the food was great. They have a new variety of pizza which is the habanero carnitas which I definitely recommend. The sauce is crazy spicy but very tasty. This is a good place to eat before a movie and I would go here again read more

We were hungry and they feed us some great food. A great place to take the family for lunch. They have a variety of choices so that even picky family members will be able to find something they like. The salad and pizza were great. The kids were able to order their food off a kids menu. The Staff was friendly and very helpful. Our glasses were filled the whole time we were there. Delicious and convenient. read more

its pretty good! got a pear pizza, and another one with Jamaican jerk chicken.

This restaurant would not pass the Gordon Ramsay test. Called for take out at a specific time. Arrived for curb side service and called to announce my arrival and was put on hold for 4 mins. I hung up and called back. Put on hold for 1 min. Hung up and called back when finally I was asked my name. Pizzas were not ready and didn't know when they would be ready. Walked into the restaurant. I was asked my name. When she heard my name, she promptly displayed a very bad attitude, as if to say, so you're the B that has been calling. We're talking 2 very small pizzas for $30.00. Come on! It's not brain science! They simply make pizzas and can't be on time? The attitude of the little girl was the most annoying. Anyway, I asked for the Manager and told her that these pizzas were for a special event and how because they were late, the event would be late. The Manager did not charge me for the pizzas! I thought this was the right thing to do and very admirable of her. She needs to have a heart to heart with her staff about phone etiquette and customer service. Anyway - the six of us ate these tiny pizzas and it was not enough! We though Large was actually Large, but Large is actually Small. Additionally, the pizza was very bland and had minimal amounts of chicken on the BBQ chicken pizza. CPK's food is over-charged, over-rated and under-sized. read more

Adrian was our server. After waiting a decent time for him to greet us, he finally came to take our drink orders. I had requested to substitute a lunch combo and he stated he wasn't sure if he could but would ask. He never confirmed if he could or couldn't. We asked for bread and oil but never received any. When the food came out he places the food in front of me and says o yea they couldn't do the substitution. Ok. It took him an additional 10-15 minute to bring out additional sauce. Still no bread. Had to ask for refills. When it came to finalizing the bill, instead of splitting the bill since there were three of us, it came as one large bill. We go often and usually they offer to go drinks boxes etc. nothing. So we had to ask for boxes. Just all together a disappointing experience. He def seemed like he hated his job or maybe just us. Horrible. I'll stick to the bar where the ladies are nice and give you prompt and polite service! read more

So my lady and I stopped by here for a quick bite to eat and hadn't been in awhile. Are favorite pizza of all time is the tostada pizza with chicken added on, it's such a light easy to eat pizza that doesn't seem all to bad for you. Now we are kinda picky in the way we like it since we can't eat it all at once and always take some home, we get the lettuce on the side and no salsa and light dressing so it doesn't get soggy and is easy to heat up later. Our server was Alex the tall beautiful brunette with beautiful bright eyes! She was extremely accommodating and made sure our pizza came out the exact way we ordered with the side of lettuce and extra dressing at the exact same time the pizza came out which never happens but she made it happen! Then she offered right away when she saw we had a few pieces left to box it up for us including the side of lettuce and extra side of dressing! Mind you she also had several other tables that seemed high maintenance at the same time as us and she definitely got everyone all their needs and wants done before anyone could even ask! She was definitely two steps ahead of the customers and always seemed to know what they wanted before they knew that wanted it. Alex was definitely in the top five best servers we have ever had and that says a lot considering we are regulars at very high end restaurants (Ruth's Chris, Mortons, Maestros, Chop House, etc.). Was definitely worth the quick stop in and we will for sure be coming back a lot more often than usual. Six stars if possible for the service from Alex and the five stars for the amazing as always tostada pizza! read more

This is MAINLY for management! I decided to come to eat there on Friday 10/28/16 for dinner with my son and family friend and her 2 kids. When we first walked in we were greeted and we asked if we could sit outside because the restaurant was TOO HOT to sit in to enjoy our meal. The hostess said of course we could sit outside, but we needed to wait until they could find a waitress to take us, since there wasn't a waitress out on the patio for service. We were then seated and nicely greeted by our server. Order taken/ food brought out and eaten. Then as we were eating we ordered items Togo. As it got really chilly out, as we waited!! We asked for the outside heaters to be turned on, after 15 mins! I went in to look for the manager to see where the problem was with that being made possible, I then was told to someone is on their way to fix it. As gracious as the busser was, after trying 4 heating lamps he said sorry, I'm not able to light it. At that point still waiting over 20 mins for a spaghetti Togo and 1 pizza and over 30 mins for the heating lamps to be turned on. Of which I'm assuming the lady in the black floral shirt was the manager just kept standing at the computer facing the patio!!! Did absolutely nothing all while the server kept saying she was sorry for forgetting things we asked for cause she was busy inside the restaurant. Really poor management at this location for sure read more