1. Capitol Subaru

    1. Capitol Subaru

    0

    San Jose, CA

    Cancel

    Open app

    Search

    Capitol Subaru

    4.2 (2.3k reviews)
    Open 9:00 am - 8:00 pm

    Capitol Subaru Photos

    You might also consider

    Recommended Reviews - Capitol Subaru

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I'm extremely disappointed with my service experience on 6/10/26. I brought my BRZ in and paid approximately $300 for a diagnostic to determine the root cause of a recurring P0018 check engine light. Before the appointment, I provided detailed notes listing the repairs already completed by a third-party technician, including an engine replacement, camshaft sprocket replacement, ECU timing reset, timing adjustment oil valve, and oil solenoid valve. Unfortunately, the diagnostic report repeated many of the same components I had already documented as replaced. When I spoke with Javier, I had to explain the vehicle's history again. His response was essentially, "If you already replaced those items, then it could be the EGI control." That was not a helpful explanation. The biggest issue is that after paying $300, I still did not receive what is the main issue of what is actually causing the P0018 code to keep returning. I was left with another expensive repair. I emailed Richard Wade the service manager and never responded back to my feedback. So much for caring about customer satisfaction after all these 10+ year when i bought my car from the same dealership in 2013. My time and money were wasted. I cannot recommend this dealership for diagnosing complex check-engine issues. I would have preferred an honest explanation that they could not determine the root cause rather than being left with another expensive repair that may or may not solve the problem.

    Mark H.

    Had a chance to work with the team there today to purchase a Subaru Crosstrek with my nephew. Words can't express the level of gratitude that I have for how seamless the process was with Darius (salesman) and Derek (manager). They communicated with us throughout the day via phone to try and best meet our needs for the price range we were in. Once we arrived, they were professional, friendly, knowledgeable, and operated with integrity. I didn't feel the pressure from them of what you typically feel when buying a car and most importantly we left with the one my nephew wanted and he was completely elated! Hats off to the team and we'll keep you all in mind when in the market again for a new vehicle.

    2026 Subaru Outback
    Paulina V.

    This was my first time buying a car so I came in a bit nervous, not fully knowing what to expect. I was warmly welcomed by Sam, who made the whole experience so easy and enjoyable. I don't know much about cars but Sam was incredibly helpful and informative, and I'm absolutely over the moon about my new Subaru Outback!!

    Shellie H.

    Amazing experience! First, Darius has a quiet patience about him. He is so kind, soft spoken but extremely helpful. If he doesn't have the answer, he doesn't make broken promises, rather will find it to ensure we are not given the incorrect information. Truly, not aggressive and has a patience that makes you want to work with him. I had called over 5 dealerships all over the Bay Area as I flew in same day to help get my nephew car. His was totaled from a drunk driver and having the worst week. Other dealerships laughed and were just bluntly rude with our ask and request for what we were looking for. We ended up getting an amazing deal on a brand new 2026 crosstrek. To give us the icing on the cake- we had the pleasure of working with Derek who provided us with an amazing deal on warranty. He was genuine in conversations, not passive aggressive in generic conversation but truly made my nephew feel special and welcome for his first experience in purchasing his new car. Our family are first time owners of the Subaru family and Derek truly had the knowledge and experience in welcoming my nephew ensuring he made the right decision. Thank you both and thank you to DDG - these guys are stellar. Exceptional people, and honest. If it wasn't for Derek, this experience wouldn't have been the same.

    Wei Y.

    I am writing to express my absolute outrage and disappointment regarding a shocking experience I had with Capital Expressway Auto Mall Subaru. I received a promotional offer promising a $100 Visa gift card simply for test driving an EV vehicle. As someone genuinely interested in Subaru's EV lineup, I scheduled a test drive -- only to be met with lies, rudeness, and an appalling level of unprofessionalism. Two so-called "online product specialists," Jerome Rizon and Jacob Castro, both called me and flat-out denied the existence of the promotion -- despite the fact that it was clearly stated in both the email I received and on Subaru's own website. When I asked for an explanation, Jerome Rizon responded with jaw-dropping rudeness. He said, "You asked too much," and then hung up on me mid-conversation. I've never been treated with such disrespect by a representative of any brand, let alone one with Subaru's supposed reputation. Is this how Subaru trains its staff to speak to customers? Is this the kind of treatment prospective buyers can expect from your dealerships?

    Papa Mark and his new Crosstrek
    Mark A.

    Had an awesome experience with Stephen Fitch today. My first time in decades buying a new car. No high pressure, instead respectful information, sincere professionalism and true interest and focus on what we were looking for. The entire staff at DGDG Subaru in San Jose were great. Friendly and welcoming. Drove off in a new vehicle. Thank you Stephen and DGDG Subaru. I LOVE my new Crosstrek Sport.

    2025 Subaru Wilderness Crosstrek

    See all

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David L.
    138
    11
    5

    27 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Paulina V.
    321
    17
    41

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 2
    Love this 1
    Oh no 2

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Ashley T.

    Ashley T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    We had the best experience purchasing from Capitol Subaru. Salesman Josh made the process so smooth and easy. We love our new wheels.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Noel N.
    136
    31
    37

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D E.
    0
    3
    0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 2
    Love this 2
    Oh no 0
    Photo of Ev S.
    0
    22
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 1
    Love this 3
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 57

    Capitol Subaru Reviews in Other Languages

    Ask the Community - Capitol Subaru

    Review Highlights - Capitol Subaru

    Sam especially helped us find the exact vehicle we wanted and made sure we were happy every step of the process.

    Mentioned in 121 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Dealers 4,894 times last month within 15 miles of this business.

    Verify this business

    Green Barrel Motors - Dead battery -Battery draws-

    Green Barrel Motors

    (25 reviews)

    Cambrian Park

    I recently purchased a Groupon for a front brake and rotor replacement on my 2019 Toyota RAV4 after…read morereceiving a $600 quote from my regular Mechanic. From the moment I met Jesse, I knew I was in great hands. Jesse is a fully equipped mobile mechanic who handled everything on the spot with amazing efficiency. He arrived right where we agreed, prepared with all the necessary tools. He completed the job quickly and right in front of me, explaining every step of the process as he worked. Jesse even checked if I wanted to keep the old brake pads and rotors or if he should dispose of them, which showed his conscientious approach and respect for my preferences. His workmanship was immaculate--everything was done cleanly, and honestly, my brakes don't squeak anymore. I can feel the improved stopping power immediately. Jesse's professionalism and attention to detail are unmatched. I was also impressed by how friendly and straightforward he was, making the entire experience very comfortable. I genuinely don't understand any negative reviews on his page, as my experience was flawless. Jesse is definitely my new go-to guy for any automotive work I need in the future. I'm very grateful to Groupon for bringing him to my attention because I probably wouldn't have discovered such a reliable and skilled mechanic otherwise. If you want honest, quick, knowledgeable, and affordable service, look no further than Jesse at Green Barrel Motors. Highly recommended!

    The fact that he is a mobile business is very convenient. I didn't have any problem setting an…read moreappointment with him and his work was very well done. I would recommend him anytime.

    C&N Automotive - Has your oxygen sensor failed? We can replace it

    C&N Automotive

    (42 reviews)

    I bought a break fluid oil flush voucher on groupon for mini cooper. Before I went to the shop, I…read morecalled the merchant to schedule an appointment with my car info and how it's working. The owner didn't mention ay additional charges. When I went to the shop , the owner told me I need to pay additional $40 dollars for oil recycling which is not mentioned on the groupon website. I told him I can accept the charge and I need the receipt with the $40 additional charge to follow up with groupon about it. The owner said I am not interested in the deal anymore and asked me to leave and get a refund from groupon. I also noticed the owner increased the break fluid flush price on groupon from $160 to $240 after I left the shop today. It's a really bad experience for customers that the owner can change his mind and reject the service. Update for owner's review below "a vehicle that is directly not covered in the advertisement" , groupon adversisement doesn't mention any special vehicle price. After the owner told me to charge additional $40, I was confused and later accepted the charge while telling him to get the receipt for reference then I can follow up with groupon. After that, the owner refused to do the service. I guess the owner don't want his practice to be exposed to groupon. The owner could have listed the additional charge on the groupon website in the beginning to let customers be clear about all the cost. " TheThe individual came in with a vehicle that is directly not covered in the advertisement. We told him it would be an additional $20 and there was also $20 for hazardous waste because the Groupon does not cover exotic Europeans he's on here acting like a child and leaving negative reviews I offered to work with him but he was combative and at that point we had asked him to leave do the safety constraints of the business and our employees. We will not be taking well to being threatened or harassed"

    I purchased a groupon for a smog check then booked an appointment through yelp. Upon arrival, they…read moreinformed me there was a technical issue with yelp and the appointments were not going through from yelp. They recommended calling in to make an appointment next time. I had the time though, so I stuck around and waited a bit before they were able to squeeze me in for the smog check (less than 30 min wait). The service was super quick and all the employees I interacted with were professional and polite. I'll likely be back next time I need service or a smog check (but with a phone appointment)!

    Capitol Subaru - car_dealers - Updated September 2026

    Loading...
    Loading...
    Loading...