1. Capitol Subaru

    1. Capitol Subaru

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    San Jose, CA

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    Capitol Subaru

    4.2 (2.3k reviews)
    Open 9:00 am - 8:00 pm

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    I'm extremely disappointed with my service experience on 6/10/26. I brought my BRZ in and paid approximately $300 for a diagnostic to determine the root cause of a recurring P0018 check engine light. Before the appointment, I provided detailed notes listing the repairs already completed by a third-party technician, including an engine replacement, camshaft sprocket replacement, ECU timing reset, timing adjustment oil valve, and oil solenoid valve. Unfortunately, the diagnostic report repeated many of the same components I had already documented as replaced. When I spoke with Javier, I had to explain the vehicle's history again. His response was essentially, "If you already replaced those items, then it could be the EGI control." That was not a helpful explanation. The biggest issue is that after paying $300, I still did not receive what is the main issue of what is actually causing the P0018 code to keep returning. I was left with another expensive repair. I emailed Richard Wade the service manager and never responded back to my feedback. So much for caring about customer satisfaction after all these 10+ year when i bought my car from the same dealership in 2013. My time and money were wasted. I cannot recommend this dealership for diagnosing complex check-engine issues. I would have preferred an honest explanation that they could not determine the root cause rather than being left with another expensive repair that may or may not solve the problem.

    Mark H.

    Had a chance to work with the team there today to purchase a Subaru Crosstrek with my nephew. Words can't express the level of gratitude that I have for how seamless the process was with Darius (salesman) and Derek (manager). They communicated with us throughout the day via phone to try and best meet our needs for the price range we were in. Once we arrived, they were professional, friendly, knowledgeable, and operated with integrity. I didn't feel the pressure from them of what you typically feel when buying a car and most importantly we left with the one my nephew wanted and he was completely elated! Hats off to the team and we'll keep you all in mind when in the market again for a new vehicle.

    2026 Subaru Outback
    Paulina V.

    This was my first time buying a car so I came in a bit nervous, not fully knowing what to expect. I was warmly welcomed by Sam, who made the whole experience so easy and enjoyable. I don't know much about cars but Sam was incredibly helpful and informative, and I'm absolutely over the moon about my new Subaru Outback!!

    Shellie H.

    Amazing experience! First, Darius has a quiet patience about him. He is so kind, soft spoken but extremely helpful. If he doesn't have the answer, he doesn't make broken promises, rather will find it to ensure we are not given the incorrect information. Truly, not aggressive and has a patience that makes you want to work with him. I had called over 5 dealerships all over the Bay Area as I flew in same day to help get my nephew car. His was totaled from a drunk driver and having the worst week. Other dealerships laughed and were just bluntly rude with our ask and request for what we were looking for. We ended up getting an amazing deal on a brand new 2026 crosstrek. To give us the icing on the cake- we had the pleasure of working with Derek who provided us with an amazing deal on warranty. He was genuine in conversations, not passive aggressive in generic conversation but truly made my nephew feel special and welcome for his first experience in purchasing his new car. Our family are first time owners of the Subaru family and Derek truly had the knowledge and experience in welcoming my nephew ensuring he made the right decision. Thank you both and thank you to DDG - these guys are stellar. Exceptional people, and honest. If it wasn't for Derek, this experience wouldn't have been the same.

    Wei Y.

    I am writing to express my absolute outrage and disappointment regarding a shocking experience I had with Capital Expressway Auto Mall Subaru. I received a promotional offer promising a $100 Visa gift card simply for test driving an EV vehicle. As someone genuinely interested in Subaru's EV lineup, I scheduled a test drive -- only to be met with lies, rudeness, and an appalling level of unprofessionalism. Two so-called "online product specialists," Jerome Rizon and Jacob Castro, both called me and flat-out denied the existence of the promotion -- despite the fact that it was clearly stated in both the email I received and on Subaru's own website. When I asked for an explanation, Jerome Rizon responded with jaw-dropping rudeness. He said, "You asked too much," and then hung up on me mid-conversation. I've never been treated with such disrespect by a representative of any brand, let alone one with Subaru's supposed reputation. Is this how Subaru trains its staff to speak to customers? Is this the kind of treatment prospective buyers can expect from your dealerships?

    Papa Mark and his new Crosstrek
    Mark A.

    Had an awesome experience with Stephen Fitch today. My first time in decades buying a new car. No high pressure, instead respectful information, sincere professionalism and true interest and focus on what we were looking for. The entire staff at DGDG Subaru in San Jose were great. Friendly and welcoming. Drove off in a new vehicle. Thank you Stephen and DGDG Subaru. I LOVE my new Crosstrek Sport.

    2025 Subaru Wilderness Crosstrek

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    Ashley T.

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    6 months ago

    We had the best experience purchasing from Capitol Subaru. Salesman Josh made the process so smooth and easy. We love our new wheels.

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    Page 1 of 57

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    Review Highlights - Capitol Subaru

    Sam especially helped us find the exact vehicle we wanted and made sure we were happy every step of the process.

    Mentioned in 121 reviews

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    Auto World Fremont - 1999 Subaru Forester

    Auto World Fremont

    (272 reviews)

    I didn't didn't even buy a car from him. That says I can't begin to express or find the words to…read moretell you how great this experience has been with this gentleman. We were communicating while he was out of town and I would have gladly bought a car from him. Instead I bought a car from somebody who will say is just basically I got screwed. And Chris is going out of his way to help me even though we have never done business. That is such a rare quality that I can only hope that anybody with enough sense would see this and buy a car from him. He has been overwhelmingly supportive, offered his help as best he can wherever he can, and even stayed in touch just talking back and forth about how badly things have turned on for me with the purchase of the car I made from somebody on Craigslist who is also a wholesaler kind of guy. Anyway five stars aren't enough. I'm sure whatever products he have or quality products. But beyond that the integrity, the kindness, the actual caring far beyond what must anyone would be used to or think possible. In fact I'm trying to find a way to get rid of or get out of what I bought and get something from him. I begun telling everybody about him. Anybody looking for a car. Again what an incredibly beyond professional professional doesn't describe it because he's beyond professional what an incredibly kind thoughtful and helpful human being

    Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

    The Car Store

    The Car Store

    (49 reviews)

    Fairgrounds

    Butch was wonderful in helping me find my first big purchase.. a car! He was very open to my…read morequestions and welcomed me into the experience with a family-oriented attitude. The whole feel of the place made me feel much more comfortable with the process and it seemed that he really understood what I was looking for. I've since recommended this place to some friends who were asking and haven't looked back since. Thanks to Butch and his family for such a great experience.

    Yesterday after work I called to inquire about a 2007 Honda Civic. I talked to Shane, the owner. He…read moresaid the car was still available. I went down there and walked the lot. I found it quickly. It was unlocked so I was able to sit in it and inspect it closely. Shane and another sales associate were inside the building. They both greeted me and welcomed me to the store. He got the keys for me and let me take it for a test drive. Upon return I decided to purchase the car. I had been looking EVERYWHERE for a affordable Honda Civic in good condition. We negotiated and agreed on a price and made the deal. I had a unique situation; I live in Stockton and had no way to get the car home that day. He allowed me to keep it on the lot until the next morning. Shane and his team are not stereotypical sleaze bag used car salesmen. Customer service and a welcoming atmosphere are a priority at The Car Store San Jose. They've been in business since '77 for a reason. They suit all budgets and I will be recommending The Car Store to my friends. 5/5 Stars

    Personal Car Shopper

    Personal Car Shopper

    (145 reviews)

    West San Jose

    Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

    It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

    H & K Auto Sales & Leasing - Me in my new car purchased at H&K auto sales on Steven's Creek in San Jose, CA.

    H & K Auto Sales & Leasing

    (82 reviews)

    This is the third car I've purchased from Steven, and once again, the entire experience was easy,…read moresmooth, and stress-free. From trading in my previous car to purchasing my new one, Steven made the whole process quick and convenient. He gave me a great value for my trade-in, which I originally purchased from him, and he also helped me get one of the best rates compared with all the other dealers I shopped around with. Steven is honest, straightforward, and very easy to work with. He doesn't pressure you or waste your time. One of the biggest advantages is that he can even deliver the car directly to your home, which saves so much time compared with spending hours sitting at a dealership. After buying three cars from Steven, I can confidently say that his service, pricing, and overall experience are better than any other dealer I've worked with. Highly recommend Steven to anyone looking for a smooth, honest, and hassle-free car-buying experience!

    Steven's service is truly excellent! I did a 3-year lease on a brand-new 2026 Toyota Camry XSE…read morethrough Steven, and his price was better than any Toyota dealership I checked. The entire process was also incredibly quick and efficient. From signing the contract to picking up the car, everything took less than 30 minutes. Unlike traditional dealerships where you can spend hours negotiating and dealing with paperwork, Steven made everything smooth, simple, and hassle-free. He also does window tint and PPF at his company, and all of this was completed before I picked up the car. He's honest, professional, and very easy to work with. Next time we buy or lease another car--no matter the brand--I'll definitely go back to Steven. Highly recommended!

    Sell to DGDG - DGDG Buy Center

    Sell to DGDG

    (322 reviews)

    Willow Glen

    Stop letting your team members, loan agents ect commit fraud by signing lian contracts, selling…read morecars with major mechanical issues, using the "yoyo scheme" to sell cars. Use fair pricing, stop adding extra fees without the potential buyers knowledge. Your forms need to have dates, a contract should not be submitted without potential buyers knowledge. Fix all of your wrongs. Use integrety, honesty, caring and morals in your family owned buusness..

    Scammed by DGDG…read more Last year, I sold my fully PPF-wrapped Tesla Model Y to DGDG. During the evaluation, they told me they had to deduct $1,000 from the offer because the car was wrapped and they needed to remove the wrap before reselling it. I accepted the reduced offer based on that explanation. Months later, I was contacted by the person who bought my old Tesla. He found me on LinkedIn to ask some questions about the car. To my surprise, he told me the car was sold to him with the full PPF wrap still on it. I immediately called DGDG to understand what happened. Their response was, "You agreed to the final selling price, so there's nothing we can do now." I spent over 90 minutes trying to reach a manager. Everyone I spoke with said, "I'm not responsible; I'll connect you to the manager," and then the line got disconnected. When I tried to call back, I received no response. When I finally got connected with a manager, she said, "The buyer wanted to have the PPF, so we didn't unwrap it." And while I was still talking to her, the phone got disconnected again. I called back, but no one answered. This was a clear case of deception. They reduced the price claiming they had to remove the wrap, then sold the car as-is with the wrap still on, profiting from my loss. Avoid doing business with this DGDG. If they ask to reduce your car's value for any reason, demand clear documentation that explains the breakdown of the final offer and the reasons behind any deductions. Do not rely on verbal explanations. I regret trusting them.

    Capitol Hyundai

    Capitol Hyundai

    (2k reviews)

    Willow Glen

    Headline: 35+ car purchases later, I've finally found the perfect experience…read more "I am incredibly impressed with Capitol Hyundai's 'No Brainer Hassle-Free' process. In the last six months, I've purchased both a 2026 Tucson Hybrid Limited and a 2026 Ioniq 5 Limited here. Stephen Fitch was an exceptional sales consultant. As a 74-year-old who has purchased over 35 vehicles, I've seen every dealership trick in the book. Stephen was a breath of fresh air--patient, knowledgeable, and zero-pressure. I especially appreciated that there were no 'required' add-ons like paint sealant or fabric protection marked up over the MSRP. I was able to negotiate fairly, utilize dealer incentives, and secure Hyundai rebates that saved me significant money. Danielle Torres made the paperwork a breeze. She presented warranty and service options informatively, but remained professional and pleasant when I declined. A huge plus: she scanned everything and sent it as a PDF rather than handing me a heavy stack of paper--perfect for my electronic filing system. Before I drove off, Stephen took the time to ensure I was comfortable with the high-tech features of my new EVs. The dealership is spotless, well-managed, and the detailing team did a superb job. If you want transparency and a higher standard of service, look no further than Capitol Hyundai and the DGDG group."

    Such an Efficient and Professional browsing - purchasing experience here at Capitol Hyundai…read more This business clearly focuses on providing a good customer experience and Eric Wong is one of the best car sales associates I've interacted and worked with in recent memory . Eric's a very good vibe. And a consummate pro who really knows his stuff, very personable and patient and tried to help me get the right deal on what would be my very first EV . He helped me stay in my desired range and worked with me on closing out on the vehicle I wanted and help me stay within my desired range . Very happy camper with this dealership and with sales associates such as Eric. You'll be in good hands if you're in the market for a new Hyundai .

    Capitol Subaru - car_dealers - Updated September 2026

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