I Just had to write a review on behalf of the customer service I received from AZ Ride Solutions…read more I was in a bit of a bind as my car was in the shop and I needed transportation to get to work. I called AZ solutions, they were so helpful and friendly. They offered me a same-day car rental. It was a clean, reliable and hassle free process. Such great communication and no extra hidden fees. I would definitely recommend them. I will definitely be using them again.

I can't say enough about Az Ride solutions, my Volvo semi broke down while on the way to Nevada and…read moreI needed a rental asap while it was to be worked on! I reached out late at night not expecting a reply but Not only did i get a fast and courteous response the availability and pricing were explained and they were able to accommodate me for almost a week ! the car was economical and immaculately clean A++++ would definitely recommend world class customer service

I have always wanted to drive a super car and knew there was a place in Arizona that rented them…read moreout since I used to live there in my younger years. I left Arizona to join the Army and now only visit once a year. It has been a family custom now to rent really nice cars on our vacation, and on this year's visit, I felt it was time to take that step into the super car class. I looked around and found fantasy exotic rentals. I reserved a beautiful white Lambroghini Huracan Spyder a few months before my trip. Now...I'm not wealthy by any means. I make enough to keep my family comfortable, so the money spent on this rental was really important to me, but I wanted us all to have a good time in an amazing car that we will remember forever. The $1700 a day price...that's alot of money for someone like me, but I paid it. Then I saw this place here on yelp. And to say the least...I was very concerned with the negative reviews. They almost convinced me to ask for my money back because $1700 is almost what I make in a month, to be honest. Then I saw that some entitled YouTuber has broken the agreement that he made with these guys and had his fans falsely attack this company with fake reviews because he didn't get his deposit back, and rightfully he shouldn't have. Upon reading that review, I noticed I never asked about the deposit, so I called Brett and asked what it was. I learned it was $1000 and couldn't use my credit card that I has just transfered all my money to. And? that's my fault for not asking sooner. Luckily a friend let me borrow some cash. I drove to Scottsdale and met Brett who showed me the amazing vehicle I was going to be driving. Brett's customer service and attention to customers' needs is nothing short of amazing. Until this point we have only talked on the phone and through text. Meeting him was something else. I'm pretty sure he knew I wasn't the usual client they may be used to... like I said, I don't make alot. But I feel he treated me just like he would have treated anyone else. He showed me the car and we did the most thorough walk-around I have ever done on a vehicle, and recorded it on video. He explained all the damage that was there on record, protecting both of us for liability reasons. I knew I wasn't going to be charged for damage I didn't cause, which gave me peace of mind. He then showed me how to operate the vehicle which was very thorough as well. Even beyond what I had been studying about it on YouTube. He explained the rules to me and yeah, I was a little disappointed that going over his prescribed speed would cost me my deposit but he explained why I'd lose that deposit and I was understanding of the rule. I was then off to starte My adventure, which consisted of a top speed of 30mph for the first hour until I got over the fact I was in a $300k+ car. Then, after getting used to it, the whole experience was a blast. This was the most amazing and fun vehicle I had been in. Way more fun that any military vehicle. This car was so freaking awesome i can't even really explain it in words. I drive the hell out of it for 24 hours. I returned it the next day and we went over a walk through again. Now the concern in the negative reviews were about the deposit being returned. I didnt even have to think about how long that would take and Brett was already handing me $900. The deposit was $1000, but I went over my milage, which was my fault, and I understood before I took the car what happened if I went over. The whole experience was like a dream and I am planning on renting another vehicle from them next year. I will always recommend fantasy exotics to everyone I know for an amazing experience. Thanks Brett!!!

What a disappointment. Was looking for a graduation gift for my daughter. Went by the address…read morelisted on Google, they are not there. Called the phone number & left a message. When I got a call back, I asked if they have a physical location, and the response was "Do you want to rent a car?". I said I had some questions about their rentals, and again the response was "Do you want to rent a car?" I tried one more time to ask a question, and I was told "I don't do questions. I don't even want to rent to you." WTF?

BE AWARE... I used Turo to rent a Model 3 from EV Access while my Tesla Model S was in the shop…read more The vehicle they gave me was not the same as what they showed in the pictures on Turo. There was a very strong pet odor that smelled like cat urine. The vehicle was in poor condition with multiple parts that were damaged or very worn. I selected a Model 3 long range because I drive long distances for work. When I charged it to 100% it only showed 265 miles range was available which is low for the Long Range model. I was supposed to have the rental for a month and couldn't stand the bad odor so raised these concerns to their management team the next day. They agreed to swap the vehicle for another. They wanted to process the new rental through their company "Arizona Tesla Rentals" instead of Turo. A few days later they charged my Turo account for "having to recharge" the Model 3 that I returned to them. I reluctantly paid it then they admitted I shouldn't have been charged for that due to the issues. I let it go and just wanted to be done with it. Two weeks later I reached out to let them know I no longer needed the rental and they said I could return it and would be prorated for the time I used it. They gave me a return receipt and said I should see the refund within a few days. A week went by and they said it was still being processed. I followed up a few days later and they said they would double check and confirmed it would be sent. I followed up a week later and they stopped responding. It's been two months and I still haven't received the refund of over $600....

Great rental process! Car was clean and charged on pick up and they offered airport delivery!read more

Incredible customer service, professionalism, and an amazing car, thank you so much! I will…read moredefinitely be renting with you again!

This was my first time using Turo and I was a little nervous at first. Bylt rentals made things…read morereally easy and communicated instructions really well with me. The day we were flying out, I was told the original car that we had rented was having some issues so they called me and told me they got my a replacement vehicle. They got everything taken care of and got us into a different car. The car was great and super comfortable for my family. Car was clean and ran great. I would rent again from these guys in the future

Beware, this is a terrible place. I prepaid for a rental and spent money on Uber to get there only…read moreto find they were closed. I was dropped off at night and was stranded all alone and had to walk to 2 miles. They refused to help I anyway. I am out $60 in Uber fees and several hours of stress. I am 65 years old and they were horrible to me leaving me stranded.

Wonderful service! The car is impeccable, and Hussein is a great host. He saved our trip after…read moreHertz cancelled our rental at the last minute (again). The price was actually less than a rental car, and the experience was better. It's affordable luxury that feels like your own car. Pickup from the airport was easy, and returns were easy as well. I recommend Hussein and Turo above all other car lease services!

We moved out of the area but rented from Jerry for years. He treated us like family. Would still…read morerent when we visit. Thanks for helping us create some of out fondest memories ..

Jerry is an amazing individual and as I never got to rent anything from him. He is just a…read morecustomer of mine when I worked at Pepboys that is hardworking, kind, an honest.... Hi Jerry

I'm new to the Uber world. I was frustrated trying to actually just get started and had a problem…read morewith leasing a car thru the Uber marketplace they never had availability. Monica saved the day! And was so helpful with answering questions about getting started and she gave me great insite into how it all works. She's been a wealth of knowledge making this transition an easy one and supplying me with a beautiful car! I highly recommend SmartRideshare to anyone looking to lease a vehicle and get an understanding of all the things pertaining to the rideshare experience.

Numerous points that make this an "over the top" review & the first and foremost is the fantastic…read morecustomer service provided by Jeff! From our first phone call, I knew immediately I wanted to give him my business and reserved the Corvette. I had a week before pick up & Jeff kept me updated via email (contracts) /text/phone call as this was a surprise for my husband's birthday, very accommodating to my needs to pull off the surprise. The Corvette itself was an amazing machine and you add in top-notch customer service and you've definitely got a high quality business. Thank you again Jeff for making this extremely easy and providing us with some really wonderful memories. We will for sure be back.

My mother and I rented the C8 Stingray with Fisher Luxury Rental Company and their service was very…read moredelightful. We worked with Joshua who was very professional and provided us with the team's seamless process. He even provided his own personal cell number if any questions needed. I will most definitely be using Fisher Luxury Rental in the future. Richie C