Starting to slide down. Hope they can turn it around. Mainly food is not cooked and presented like it used to be. Never have seen any manager there. Servers are generally nice. read more

I know it's a chain, but their food is really great! I love the simplicity of the pomodoro sauce and Carrabba's just makes them perfectly! I have tried their Chicken Piccata and Marsala and both were excellent! We also enjoyed their chicken skewers, although on our last visit we noticed that the pieces were smaller, oh well, still taste great and the bread that comes with it were crispy on the outside but soft on the inside, so good with the sauce! Service was fast and our serve was great! read more

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1. Clean 2. Nice seating 3. Good Parking 4. Good menu 5. Reasonable pricing 6. Not high-End Italian food, yet very good (from 1'st gen Northern Italian both parents) 7. Service is good 8. Good bartender, drink prices reasonable. 9. Not all Carrabba's are this good, but this is only one I would go to in NE Florida. read more

Had a nice dinner with one of my daughters, Vanessa for Mothers and me for mother's Day. There were more moms and young kids than I thought would be. We had 4 courses and small glass of wine. read more

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We'd seen the happy hour menu and decided to stop and try some appetizers. Wow! So glad we did. Our server was awesome. The booth in the bar area was comfy and it wasn't crowded at 5pm. We had the lasagne dip and shrimp focaccia bites and I had a couple blood orange margaritas. They brought the hot bread and herbs with the menus as soon as we were seated. Everything was absolutely delicious and I'll definitely go back soon. It was so filling I didn't even want dinner later. read more

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I have been to Carrabba's multiple times in multiple different states and even though it's a chain restaurant it never disappoints. Their lasagna is my favorite dish and their caesar salad is one of the best. We always sit at the bar and the bar tender was very friendly. She poured many glasses of wine for us and answered all of our questions. For an Italian chain restaurant I won't ever get tired of this place! read more

Carrabba's Italian Grill - Lasagna - Italian Near Me - Jacksonville, Florida

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5/5 Customer Service 1/5 Food 3/5 Interior The service was fantastic, but the food fell completely flat. Our server was attentive, friendly, and incredible throughout the entire meal. Unfortunately, the kitchen didn't match that energy. The food was terrible, over-salted, poorly prepared, and just really disappointing for the price. Huge props to the front-of-house staff for doing a great job, but we won't be back for the food. read more

This was the first and last time I will eat here. The minute you open the door, you are met with a disgusting smell! Service was terrible, food very mediocre. We were told that everyone is busy getting ready for an inspection!!!!! Hope they failed so maybe they'll improve. read more

I LOVE CARRABBAS! Food is amazing, service is always exceptional. We love doing the wine dinners- they're always curated so well. Can't wait for the next one! read more

The food was ready at noon, as promised. The food was so delicious! My fave is the chicken Bryan. The salad was very good. The rest was good as well, the bread-a plus! Our office is only about 1mile away. We are located in Mandarin now. read more

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Yummy! My wife and I went to Carrabbas today around lunchtime. We sat outside in the fresh air. The food was delicious, and the owner, the Kitchen Manager, and our waiter, Rick, all made our time there a great experience. My wife and I cannot wait to go again. Thank you, so much. "God Bless!" read more

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We went to a lovely wine dinner at this establishment on a very busy Wednesday evening and enjoyed it immensely. It was a four course dinner with a different wine accompanied by delish entrees. Staff was efficient and helpful. I do like that they have assigned seats so you aren't cramped. If you would like more of a specific wine they will pour it for you. There was such an abundance of food we took half of everything home. A nice touch is raffle tickets given out for a chance to win a free wine tasting for the next month. They do two different dates a week apart each month. Cost ranges from $60 to $80++ read more

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Everything was great until I got a hair on my salad. I got the zucchini fries with extra sauce, which is my go to. I got the triple chicken, which is very good. My hair in my salad I showed it to the server. It did not offer me any kind of compensation I am Not gonna ask for anything. I'm not that guy. A hair is pretty much a dealbreaker in my food. Someone in the kitchen is not wearing a hairnet because the hair was about 7 inches long and my hair is about 2 inches long. read more

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Carlos was our server and he did a great job! He was very attentive towards our needs and had assistance with our drinks making everything satisfying! The manager was very polite as well. read more

Carrabba's Italian Grill - Wood-Grilled Scallops - Italian Near Me - Jacksonville, Florida

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Review is strictly for the 4 Course Wine Dinner - my Elite friend Vanessa suggested this dinner that Carrabbas serves once a month. We joined about 100 other diners & took over the restaurant! Each course was paired with a wine and we got a tasty sampling of their offerings. Service was courteous & prompt and the manager hosted the evening with skill & ease. She introduced each course and led a raffle for prizes at the end of the night. I wish she had shared more about the wines selected, but they were all enjoyed. The passion pear spritz started the evening well - cool & fruity without being too sweet. First course was my favorite - the prosciutto wrapped asparagus were perfectly prepared and drizzled with a balsamic glaze. Overall it was a great night - good food & better company! read more

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Ordered to Go. Martini Sausage w/ Caesar Sala. Calamari, Lentils and pasta shrimp Alfred. Promised time met. The food ordered was exactly as expected delicious and most importantly the marinara and sauces were provided. Nailed it! read more

4.5 Stars Carrabba's is my family's number one place to go to for special occasions. We decided to try this location since we've been disappointed with the Point Meadows location for a while now. And we were so pleased by this experience! This was tested even further since we went on a busy Mother's Day. Even busy, the hostesses were friendly and working so hard to get tables sat. For the three of us, just 15 minutes. Our waiter, Rob, was very friendly and had an amazing attitude (considering he had way too many tables to keep up with, we were impressed). Service was kind and courteous if not a bit slow overall. But again, this looked to be because it was an understaffed day. Food was so delicious. And the portions were great! We started with calamari which is always a hit for our table. Next, our salads were very tasty. We usually ask for extra dressing and it's hit or miss if we get the extra, but we did this time. Very happy. Entrees were prompt and also beautiful to look at. The seafood selection was absolutely phenomenal for taste. Worth the extra spend. My sautéed broccoli while tasty was a bit too cold when it got to the table. Might have been waiting on the other food, but still cooked well. We were so much happier with the food and service here than other locations and are already planning our next visit back. The main thing is always the slightly slow service which could be fixed with additional servers. Give it a try! read more

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Great food, great service and running. Into friends that I haven't seen in awhile. So it's more than a place to eat.

We had a gift card to Bloomin' and Carrabba's is always our go-to chain because we both LOVE the chicken bryan here. I got the spaghetti with the tomato cream sauce and it's always so creamy and delicious!! My husband got the mashed potatoes as a side and they were really good - super garlicky (but we like that!!). The service was good although they did forget our salads before our meal - no big deal because they just brought them out with our entree. We didn't really care but the manager came to apologize to us and I thought that was very nice. Our waiter was lovely and very attentive to us even though the place was packed. Parking was super easy since it was in a strip mall with a bunch of other restaurants & shops. Will definitely come back to this location! read more

Carrabba's Italian Grill - Chicken Bryan with Garlic Mashed Potatoes - Italian Near Me - Jacksonville, Florida

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They give great service at this carrabas.Enjoy it very much... Like I said, yeah, my wife and I go here 3 times a month minimum. The service and the food is always good. read more

We come to this location on a regular basis, since it is close to our house. We always have the best service, and tonight's dinner was no exception. It was not crowded on a Saturday night, and we were able to sit in a big booth. They provided a toddler chair and a coloring sheet with crayons for our son. We had a coupon for a free appetizer, so we picked the meatballs and ricotta. There are plenty of meatballs and ricotta to share, and our son enjoyed eating some of them. My husband ordered the steak with mashed potatoes, and I ordered the Chicken Bryan with broccoli. We picked salad and the spicy lentil bean soup as our our second sides. The food came out quickly, and our entrees soon followed. Everything was hot and tasted delicious. We also ordered the take home $10 dishes, so I picked the spaghetti with meat sauce, and my husband chose the chicken maria. I ended up with 3-4 servings of spaghetti that were perfect for lunch leftovers. We enjoyed our food and service and will be back. read more

The food is not always consistent. We made a reservation and was seated immediately. The waitress was attentive and did quite well.

Food was delicious as always, service was lackluster but our server was kind. Sirloin Marsala with fettuccine Alfredo and asparagus was amazing! read more

Kailene and Alexis MC. were the best servers and they were so tentative to my family and the food was delicious!

The best time ever. Very delicious- great managers- amazing host- we were extremely impressed with today's visit.Management seems to really care and our server was incredible. His name was Carlos and he was GREAT. Thank you again and we will return read more

Eggplant parmesan and salad. What a Flop! Carrabba gets a D for disaster. I want my money back! And the tip read more

Carrabba's Italian Grill - Italian Near Me - Jacksonville, Florida

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Not horrible however I have some critiques about the food. I ordered the shrimp and scallop linguini alla vodka. I'd rate it a 6.9. It could use a bit more salt, as well as sauce. It just seemed dry. It clearly wasn't made with any love :( my sister ordered the lobster ravioli and the same issue, not much flavor and hardly any sauce. Hoping it was just a bad night and it will be better next time. read more

We visited Carrabba's this past week for the first time in many years; it's been at least 10 years since I've been to a Carrabba's. I remembered how much I use to enjoy their food after this visit. We got there when they opened, so it wasn't crowded at all. So we got seated right away. Our server was great; she did an awesome job waiting on us. The bread they bring out at the beginning of the meal with the pesto/oil dipping sauce is the bomb; so very flavorful. I enjoyed the Johnny Rocco Salad for my lunch. I was packed full of flavor with the seared shrimp and scallops on top of a lettuce mix with roasted red peppers, olives, and tossed in Italian dressing. I am looking forward to visiting Carrabba's again in the future! read more

When we walked in and the dining room was half full on a Friday evening, we should have realized that the experience was not going to be good. Food quality is my number one complaint. The lettuce in both our salads was soggy and had little flavor. I ordered the chicken Marsala and my fiancee had the chicken Bryan. The only difference in the two pieces of meat was the meager toppings. The sautéed broccoli was gray mush. The garlic mashed potatoes were a watery instant version and just awful. The only good part, as far as the food goes, was the bread and olive oil to dip it in. Service was slow and inattentive, I'm sure because of the number of tables each server was required to cover. Bottom line, I won't ever be back to this location. read more

The restaurant is just as it normally is, the location is very upscale looking on the inside, very clean and great aroma. The service is always good not great, we asked for more bread waited several minutes, my swt tea was empty when we asked for the bread, she brought it and just walked away as i asked for refill, which seems to be common. I flagged the busboy down and asked and he got me a drink and then refilled the whole tables. The food is however the consistent part, the food is always of good flavor and taste, its better quality then a Olive Garden but within Mandarin it however is not at the top of the i want Italian list. For which, for the price though id expect better, but it is a chain however. We have found several other Italian places within a similar price point that makes you consider other spots first, only if they are packed do we end up here! read more

I booked the Bourbon dinner event as an early Father's day dinner for my fiancé, and we absolutely loved it! The courses were great, the bourbon pairings were delicious, and the service was fantastic as well. Our server Isabel was attentive and funny. We'll be coming back for the wine dinner later this month! read more

I have to be honest I really had to put some thought into what I was going to give them one star or two We were a party of five and we were told it would take just a few minutes to get a table together. They were not particularly busy and there were many empty tables however we had to wait over 20 minutes. The communication to let us know what was going on with the table was not very good. Our waitress said that she was new she was pleasant enough but to say that she was slow is beyond words. I had to wait almost 15 minutes just to get butter for the bread. II had ordered cheese ravioli with melted cheese on top no sauce they brought out the ravioli with Parmesan cheese poured on top. I don't like Parmesan cheese. So when I asked about getting it done right she said no problem 20 minutes later it still was not out so I told her look don't worry about it just put it to go box and I'll take it to go because everybody was done. Here is the reason why I did not give them one star the manager Rhonda Walkerham Acknowledged the poor service that we had and the challenges we had. She comped the entire table including dessert. That level of customer service goes long beyond words. Had she had not done that chances are I would've never gone back because I really was very unhappy with the experience however she did her best to make good by it. So I feel I need to give them another chance. Carrabba's needs to commend Rhonda For she really did do her best to make good and demonstrate what customer service wise. read more

Carrabba's Italian Grill - Italian Near Me - Jacksonville, Florida

The amount of fruit flies/gnats swarming the bar well is alarming and disgusting. Bar tenders serving ice from well that is right below where all the flies are swarming. Not sure how this place passes health code. read more

I haven't been to Carrabbas in years- and so much has changed! Wow! I tend to enjoy going to go to different restaurants each time I go out and steer away from chains but I have been craving their Marsala. There is something different about their Marsala sauce that I haven't found in other restaurants. I love the thickness and richness of their sauces. read more

Carrabba's Italian Grill - Chicken trio - Italian Near Me - Jacksonville, Florida

Welp! It's Carrabba's and it's an Italian ol' faithful (of sorts) in my book! Although I'll admit that my standards for Italian aren't very high, I like what I like and Carrabba's delivers! I'm a Pasta Weesie, lobster ravioli, and Chicken Bryan lover! The fresh, warm bread (with extra herbs for the olive oil) is also an all-time favorite of mine! Basically, with SO many options in the city to choose from, whenever I'm craving Italian, I'd say it's the consistency of food quality and care -- oh, and the bread service that keeps me comin' back! read more

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This particular restaurant was busy. The server we had was an older gentleman who knew his stuff. We ordered the three sauces appetizer which was good. It contained Alfredo, vodka sauce and marinara. The bread is always warm and fresh. My daughter in love ordered spaghetti and meatballs, my son ordered the ravioli and I got the chicken Bryan. All of the food was delicious. read more

the service was amazing here, Carlos was our waiter and made sure our dining experience went smoothly

Oh gotta update for Carrabas, this last visit was not so great ( sad face) I used to like Carrabas for some hearty (chain) Italian food, but my last 2 visits have changed my mind. -Walking in for lunch the place reeked of oil and had this musty smell like the carpets needed to be cleaned -Our server was a hot mess! He was a "no" kinda guy every question I asked his reply was no, " can we get a raspberry lemonade " no we don't have that...but it's right here on the menu...oh the menu must be old?! Uh ok? Can we get a kids meal to go for my baby? No the child must be present...What!? I have never heard of a restaurant refusing to sell you food? There were other issues too, all around unpleasant. - Calamari was pretty good, best thing we ordered - Ordered 2 lunch entrees, meatball sub and pesto chicken sandwich, both were just ok, the meatball was the better of the 2 For just basic food and bad service I think I'm about done with this chain read more

Carrabba's Italian Grill - Calamari - Italian Near Me - Jacksonville, Florida

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I ordered a trio meal. Mezzaluna pasta, a sirloin and a chicken dish. The ravioli was AMAZING. The sirloin flavor was great but I had to chew it so much my jaw was hurting. The chicken was alright. I don't think we will go back. Maggianos is way better if your looking for Italian food. read more

Carrabba's Italian Grill - Trio. Mezzaluna pasta, sirloin and chicken - Italian Near Me - Jacksonville, Florida

We've always enjoyed the food at Carrabba's even though it's a little outdated. No complaints there. However, the service was very slow, which was surprising because there were twice as many servers as there were tables. Too much chatting and not enough attention to the customers. read more