Carter Services

(148 reviews)

A power outage fried the computer of my prior tankless water heat after a rain storm. I was…read morereferred to RJ Plumbing, in particular John, by a close friend. And Man, am I glad I asked for a referral! John came by within 1 hr of my initial outreach to check out the situation and set up. After it became clear that a replacement was the only realistic option, John walked me through 3 different options to consider, the considerations of each on performance and installation and said he would follow up with estimates later that evening (which he did). I green lit it that evening and John was able to come by the very next day and complete the job in a very timely manner and left the place spotless. I've found my new go-to plumber!

Great work honest and reliable. It's so good having a plumber you can trust and give you pros and…read morecons for different plumbing choices. Had a whole home filter installed for my water.

Sal's Plumbing - Beach Cities

(517 reviews)

This company has been the best I have used in my entire years of utilizing plumbers…read more My first time using them, the intake person was professional and said they would arrive in less than an hour and Jesse did just that. She updated me as he got closer to my residence. When Jesse arrived he was professional and asked if I wanted him to use shoe covers before entering. The work was completed properly without him dirtying up the house as a prior plumbing company did. I believe God has blessed me with an excellent plumbing company!! I am 60 and have been using plumbers a long time. I have found no other company like this one. If this service continues, I will definitely be using them for the rest of my life. It appears they have figured out the secret to keeping customers! Outstanding first impression! Jesse even asked me to check his work after finishing the job. No other plumbing company has ever done that!! Call me if you want more details on their outstanding work, 310-735-7541.

I have had Guillermo (Guermo / Guerrmo) over to my place twice now and he is just excellent for two…read moredifferent issues. Super polite and even more importantly is elite at his job and can think critically. Both times he was over there had to be some extra adjustments made... one time it was doing light soldering on the back toilet / valve / pipe... the other time was finding a piece that would fit the misshapen U-trap under my sink and he was able to find one right there in his truck (after some trial and error) to complete the work with a smile on his face and did it well / efficiently, and was just the nicest guy as well. Highly recommend my boy Guillermo (from Sal's)!!

Rapid Action Rooter

(578 reviews)

Mandel is awesome! He was so easy to book and work with. Unbelievable customer support and super…read morefriendly. Would recommend him to anyone in need of a plumber

My property manager and I were totally impressed with both Mandell and Patrick! I had a pipe burst…read moreunder my house and water was all over the place. Patrick came out not long after I made the initial phone call and took care of business In a few hours. I will definitely be using them again when the need arises.

Drain & Plumbing Pros

(196 reviews)

Great - helped install a water monitor to lower the home owners insurance rate. There were quick…read moreand easy.

Summary: Highly recommend Armando of Drain & Plumbing Pros. He was awesome in every aspect…read more(technical skill, price, responsiveness, communication). If/when I ever need a plumber in the future, he'll definitely be my first call. Details: I was dealing with a leak in the water main buried under the concrete of my driveway. He was very responsive, answering the phone when called and fitting me into the schedule to evaluate the problem, gave me two viable options and clear rationale which was his recommendation. He was very willing to work with the leak detection guy I hired separately. He did the repair efficiently and effectively, starting with a small hole to minimize cutting of the existing driveway while he confirmed the actual location of the leak -- which turned out to be a bit off-center to where the leak detection guy had marked; Armando then made an appropriately sized saw cut, enabling access to make the repair while minimizing disruption to access to our garage during the repair. He did a solid job on the concrete patch when it was all done. He completed it in less than the time he allocated, and was a great communicator throughout the process. Finally and importantly, his estimate was one of the lowest of the 4 estimates I received and he stuck with the estimate.

Lane's Plumbing

(88 reviews)

bathroom faucet has been making noise - hot and cold sides. Contacted Lane's through Yelp in the…read moremorning, a brief message exchange, and a quick call to set a response window and they showed up at the start of the window. Of course, it's not a common faucet valve/catridge. They had to go back to their shop. Returned a couple of hours later with new valves - they tried to just replace the cartridge but the valve was corroded/fused together. Quick initial response and reasonably quick service on a uncommon part. Maybe a little more expensive but not excessive (was hoping it was just the cartridge). I'll keep them in mind for my next plumbing "adventure".

Alex was very courteous, extremely efficient and got the job done. I needed a new garbage disposal…read moreinstalled and he was able to have it in stock and install it super quick. Very good value did exactly as what I asked for Would use them again for sure

Sal's Plumbing Company

(1.3k reviews)

I had a very urgent plumbing problem, called the company and Memo came over. He was very…read moreprofessional, fixed my plumbing issues in less than 1 hour. He explained everything to me clearly. 10/10!

Highly recommend Sal's Plumbing. My bathtub and sink were clogged, and Memo came out the very same…read moreday. He arrived right on time, fixed the issue quickly, and I am extremely satisfied. Will definitely use them again!

Good Guy Plumbing

(188 reviews)

I was assisted by good guy, plumbing and the best and most professional way. They were easy to work…read morewith transparent and pricing and the work was a tremendous quality. The person that assisted me in completing the work is named Junior. He was extremely professional, very helpful, informative, and clean with his work. I would go back to this plumbing company for any of my future needs, 100%.

I only write reviews when I'm convinced that others need to know about a company and this is one of…read morethem. I can't think of a better name for this high quality company. My husband and I had been working with another big local plumber in the South Bay for 7 yrs. They did all the plumbing in the home we gutted and serviced our rental property installing water heaters, faucets etc and it got to the point where we felt like a number vs a name and face so we started the search for a new plumber relationship. My 95 yr old father in law had a leaky "main" to his house and we thought it was a great way to experience a new plumber and the reviews for GG don't lie. The guy who came out was friendly, knowledgeable and skilled. what struck us was when he offered both the option to replace as well as repair. Maybe we are jaded by the many service providers who always scare you into doing more extensive work than necessary but this guy seemed like he was advising us like he would advise his own grandfather. The work was done well and it's been nearly a year and no more problems. Because of this experience we decided to work with GG for our tankless water heater maintenance. The price was upfront and reasonable and a different technician came but equally friendly, knowledgeable and diligent. He shared upfront what he was going to do ( you'd be surprised all that goes into this) and approximately how long it would take ( barring any issues) and when he was done, you'd never even know anyone was here it so clean. Third experience was with a shower that wasn't producing hot water and we had a third Good Guy come who expertly assessed the situation, gave us the proposed plan and fees and came back to fix it when I received the part from the mfg. this technician also spoke to us as if we were family or friends when he gave us tips about turning on the hot water even in bathrooms that weren't being used because the parts can break if you don't use it. so he told us how he runs everything at least once a month and now we do that and think of him. Recently, we had to replace two faucets in our rental and of course called GG who came quickly. I had a question about the work and called the home office and without question they had me talk to Rob, the service manager,who spoke to me with respect and full transparency and I felt genuinely heard and understood. ZERO EGO and no patronizing. ( as a professional woman who doesn't even get that from other male colleagues, this was a a big deal) Faucets in and working and tenants happy- goal accomplished. GG Plumbing is not set up to be the cheapest service provider but it's clear they pride themselves on delivering the best experience and outcome at a very fair price ( including warranty). To me the peace of mind working with a trusted company is key and they won me over.

Stephens Plumbing

4.5

(1k reviews)

I had an issue with my AC not cooling and reached out to request someone to come out to take a…read morelook. From the initial phone call with Jeanette, to the technician coming out (same day!) the customer service has been top notch. Oscar answered all my questions about the issue with the AC unit and what was broken and options for repair. Knowing that the coming week had a heat wave in the forecast I was hopeful that the fix could happen quickly. Not even 3 days later they called to schedule a repair for end of week. They also provided an arrival time and showed up early! Freddy C and Renee came out and worked diligently to install a new AC and went the extra mile to trim some shrubs to make enough space for the outside unit. They were polite and considerate as I was working from home during the install. Later that day after they left I had to call to ask someone to come back because I was experiencing an issue with the auto shut off and Albert (? sorry if I got that wrong) answered and scheduled time for someone to come the next day. Not even 10 minutes later I got a call back from Albert and he said someone would be there in 30 minutes to take a look. Oscar came back and was able to fix the issue quickly. He was once again extremely professional and took the time to explain to me the issue and what he did to fix it. These guys work super hard and provided A+ service. I highly recommend.

Response Time Job completion…read moreCustomer Service All 5 Stars, I'd hire them again....................

Tony's Plumbing

4.8

(288 reviews)

Believe it or not, one can have a perfect plumbing experience!…read moreKaren was great to schedule with. Called with an arrival time update. Oscar was our technician and was pleasant, organized and prepared with needed materials. Cleaned up everything too. Tony's has fair pricing And are now our Go-To company to call.

Recommended by a friend. Would only recommend to friends you don't want to keep…read more **Edited in response to their reply. 1) Many MANY communication issues. Most concerning, after they came for the consultation and took measurements, I emailed them links to the items I planned to purchase to ask if they were okay. They replied, "Everything looks good." so I purchased them. The bathtub did fit and was put in place, but the enclosure panels did not. They then asked for full payment with no intention of installing the enclosure panels, which is why we requested a reduction in price. 2) They left without telling us and left BOTH DOORS of my garage open. We found our cat wandering the streets, thankfully not lost or dead, and no one broke in before we discovered the open doors. I gave them that feedback, and their reply was, "We didn't know you had a cat." I can only conclude based on their response that if you do not have pets, they think it is okay to leave your home open to the public. You get what you pay for. If you're willing to compromise your safety for a job done by people who clearly have zero respect for you, your safety, and your home, these are your guys.

Mattucci Plumbing

(651 reviews)

Mattucci Plumbing just finished replacing a root infested section of my main drain from my house to…read morethe street. Tyler, Olsi and Matt from Mattucci did a beautiful job. It's too bad they had to bury their beautiful work. They promised one day of prep, one day of pipe pulling to replace my old clay pipe with new pipe, and one day for the city's inspection and their cleanup. Everything went according to plan, and I believe their price was reasonable. I waited for decades to take care of this problem because I thought that it would be enormously expensive to dig up the entire 30' from my house to the sidewalk. That would produce enough dirt to cover almost 1/2 of my front yard. I considered pipe lining, but I was concerned that I couldn't clear any future problems with a snake without damaging the lining. Instead of digging a major trench or lining the old drain, Mattucci dug a hole at each end of the old pipe and pulled the new pipe from hole to hole. The STD-17 pipe they used is both flexible for installation and very strong for a very long lifetime afterwards and no more roots. They discussed the plans ahead of time with the city senior inspector before beginning work, so there were no problems with the city permit or the final inspection. Tyler, Olsi and Matt had previously completed many pipe pulls similar to mine, so there were no hiccups or price increases. I was surprised how much effort they spent on the third day repacking the dirt and cleaning up their work. They had saved patches of grass before they initially dug the two holes and they put each patch back exactly where it came from. Except for the newly installed cleanouts, there was no sign of the extensive work they had performed during the previous three days. I was impressed and very happy with their work. For a complex job like this one, I would definitely go with Mattucci again.

David was amazing! Very efficient, friendly, and explained everything to me so well! Will use…read moreagain!

Premium Air Duct Cleaning

(299 reviews)

I had several ducts and furnace cleaning done by this company . They send two people , Gabriel and…read morePeter . They both were very thorough in their work, hard working and professional. Gabriel explained the process and answered all my concerns . They both worked efficiently as a team and cleaned after the work . I will certainly recommend this company and these team .

I used Premium Air Duct Cleaning to clean my dryer duct. The prior owners likely never cleaned the…read moredryer. Gabriel showed up to my residence early. He did an amazing job and was very polite. My dryer is finally working correctly! 5 stars!

Kohler Signature Store

4.3

(25 reviews)

When shopping for bath or kitchen fixtures, you basically have two choices: you can go to big box…read morestores (e.g. Home Depot, Lowes and other mass retailers); or you can go to specialty stores (e.g. Reback's, Pacific Sales, etc.). The product for the mass market distribution channel is considerably less expensive. The product sold in the specialty retailers have a lot more brass; have heavier construction, and less plastic. The quality of the finish is arguably more robust. The product in this Kohler Signature store is the specialty category. If a model is in high demand, delivery can be quick. Otherwise, it is a special order. Regardless, they do not carry inventory in store that you can walk out with. This is a showroom. But they do have designs not available in the big box stores. And you can look, touch and feel the movement of the hardware before buying.

Came. To shop for a bathroom sink faucet.. My wife has not been able to find a specific faucet at…read moreHome Depot or at Lowe's. She has to see it in person before she will order it. This has most of Kohler sink faucets in one place. They have kitchen and bathroom displays. I was like a kid walking by tall the toilets, because all the toilet seat lids open up by motion. The kitchen faucet display has the no touch motion on display to try out. The staff was friendly. If you ask for pricing. The sales rep wants to put a quote in their system before she will give you any pricing. I think it is to ensure she gets credit if you come back to buy the faucet.

Normandie Auto Electric & Air Conditioning

(104 reviews)

My A/C stopped working, so I went to Normandie Auto Electric, and Fernando diagnosed it super fast,…read morein less than 20 minutes it was all fixed. Thank you so much for your great service! I'm super grateful for your help and will definitely come back if needed (hopefully not LOL).

Old man is nice! I wanted to check on my AC, old man told me they open at 9 so I went there at 9…read more He told me his mechanic is not there yet. The mechanic came almost at 10 saying he was working out.... Then he said he thought it was one of the part and wanted me to come back on Saturday, when I went back on Saturday they were closed. I went back to home and I replaced motor instead of some other part he ordered. A little unprofessional

A-A Backflow

(10 reviews)

The city requires us to get a backflow test at our office each year and I found Straightline…read moreBackflow on Yelp. Our previous backflow tester raised their prices so I decided to look for one closer to our office. I messaged them for a quote on Yelp and Shawn reached back pretty quickly and was able to get a technician to come in to do the testing within a couple days. The price was reasonable as well. Paul was our technician. He did run a little late, but it was no problem and he finished the job very quickly and efficiently. The whole experience was pleasant and so easy to get everything done! Will be a return customer next year.

I had no clue what a backflow test was but apparently it's something I need to get done annually at…read morethe new house. Shawn did a great job answering all my questions, was very professional and all of it was done over Yelp chat! He also provided the best quote so I decided to go with them in the end. They sent out a technician the next day and completed the tests for me. Highly recommend if you're looking for someone to do your backflow testing, look no further!

Backflow Brothers

See more unrecommended reviews

(2 reviews)

These guys are the absolute best in the industry. When my old guy said he wasn't doing it anymore…read morehe suggested Backflow Brothers...very happy he did. Quick response and very professional. They earned my business for life!!

They were able to test my unit the same day I called. The tester was very polite and knowledgeable…read more Highly recommended!

Crenshaw Wholesale Electric Supply

4.0

(9 reviews)

They always have parts that others can not seem to find.Their prices are fair and make efforts to…read morehelp you find just what you ask for.

While it might feel intimidating to walk into a shop with all the electricians and contractors…read morezipping in and out of the shop - you won't find a better store than Crenshaw Wholesale. Not only are their staff knowledgable about their craft but the prices wont be beat.

Costco Gasoline

4.1

(125 reviews)

No lines at 9:45 PM on a Thursday evening. Perfect…read more Closing at 10PM on weekdays really helps. Car wash closes at 9PM on weekdays. Ok, bye.

I often accompany my mom to get gas at Costco and this is one of the Costco Gasoline stations we…read morefrequent. Lines can get long at certain times of the day, but for the most part it goes pretty fast. I had one weird incident where an older gentlemen literally cut in front of our car in line. (It was really strange considering it was evident there was a line but he acted like it was no big deal - ugh!!) Despite that one incident, getting gas here for the most part is easy and convenient.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

877 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sean B.

22 days ago

Our house recently underwent a complete renovation, and one of the biggest projects was replacing our entire heating and air conditioning system. Since this was a major investment, we wanted to make sure we chose the right company. We contacted several HVAC companies, scheduled multiple estimates, and carefully compared pricing, equipment, warranties, and customer service before making our decision. After meeting with Carter Heating & Air Conditioning, we knew they were the company we wanted to work with. From the very first phone call, everyone was friendly, professional, and responsive. We were scheduled quickly, and our sales representative, Jamie, was exceptional. Jamie took the time to thoroughly evaluate our home, explain every option available, and answer all of our questions without ever making us feel pressured. He was honest, knowledgeable, and genuinely interested in helping us choose the best system for our home rather than simply making a sale. His professionalism and expertise gave us complete confidence that we were making the right decision. After comparing all of the estimates we received, Carter Heating & Air Conditioning not only had the best price, but they also offered the highest level of customer service. Knowing they have been serving the community for over 40 years made us feel even more confident that we were working with a company that truly stands behind its work. The installation crew was outstanding. They arrived on time every day, worked efficiently, treated our home with great care, and kept everything clean throughout the installation. Their craftsmanship and attention to detail were second to none. They worked seamlessly as a team, were respectful, and clearly took pride in their work. What really impressed us was their commitment even after the installation was complete. Every time the city came out for an inspection, Carter made sure one of their experienced technicians was on-site to meet with the inspector, answer any technical questions, and ensure everything passed inspection without any issues. That level of customer service and dedication is something you don't see very often and speaks volumes about the company and the quality of their work. Once everything was finished, they walked us through the new system, explained how it worked, and made sure we were completely comfortable before leaving. The entire process--from the initial consultation to the final inspection was organized, stress-free, and exceeded every expectation we had. Looking back on our entire home renovation, choosing Carter Heating & Air Conditioning was one of the best decisions we made. They delivered outstanding value, exceptional workmanship, and customer service that went above and beyond. If you're looking for an HVAC company with decades of experience, competitive pricing, honest recommendations, and a team that truly cares about doing the job right, I highly recommend Carter Heating & Air Conditioning. A huge thank you to Jamie and the entire installation crew for making such an important part of our renovation so easy. We couldn't be happier with our new system and will gladly recommend Carter to our family, friends, and anyone looking for the best HVAC company in town. Five stars all the way! read more

Ecotron C.

11 months ago

Avoid at all cost, dishonest diagnostic result, wasted time and money In July, our office experienced a fire incident, during which we contacted both the fire department and an HVAC service provider, as the fire department was unable to identify the source of the smoke and suspected it was related to the HVAC system. We selected Carter due to their prompt response. Unfortunately, this decision proved to be a costly waste of both time and resources. Upon arrival, Carter's team, who appeared to be familiar with the fire department, were informed that smoke might be originating from the HVAC vents. They subsequently claimed the issue was due to a malfunctioning belt and motor damage. They shut down one of our HVAC units and proceeded to quote us for repairs to the allegedly "broken" components. Shortly after Carter's departure, it was discovered that the actual source of the fire and smoke was a burnt power outlet on the floor which is completely unrelated to the HVAC system. While this misidentification was in part due to the Torrance Fire Department's error, Carter's inaccurate and misleading diagnosis was unacceptable. Their conclusion was not only incorrect but also eroded our trust in their integrity and professionalism. To verify, we later engaged a different HVAC company to perform maintenance and diagnostics. Their inspection confirmed that there was no belt or motor damage whatsoever. This reinforced our belief that Carter had simply echoed the fire department's assumption and sought to profit from an unnecessary repair, rather than providing an honest and professional assessment. Based on this experience, we have lost confidence in Carter's services and will not be engaging them again. Choose wisely before making your decision to work with Carter Service. read more

Kathleen S.

4 months ago

We were grateful that Isaac B. came to our house to help us get our KitchenAid refrigerator able to be cooling the food again. He had to do it by testing with his devices to see what fans and parts were even working. The computer boards in the back are not working and the condensers are failing. He found the deli drawers were not working at all this time, and got the cooling system to start responding again. This was all done without adjusting anything on the computer panel as it is not operating at all. This was Wednesday, March 25, 2026. He also came out last year on October 25 to deal with the ice maker, and other issues with the deli drawers and the cooling. Isaac told us that this type of refrigerator has been one that he often gets house calls for. He told us he feels that this fridge is definitely a lemon and that we should not do further repairs. It's just over two years old, but It needs to be replaced. The cost of repair would be as much as a new fridge. He advised us which brands and types of refrigerator, are the best to get. We are glad we bought the five-year warranty, because now we can submit our invoices and receive compensation. Thank you Isaac. Your honesty and integrity and refrigerator experience Is why we trust Carter's because they've been been in this business for years and have always repaired what we have asked of them. This particular fridge needs factory assistance to continue to work the way it did we bought it. Carter's will send a tech out, right when you call them. No need to wait for weeks to get a tech, like the insurance company was telling us. we needed assistance right away. At least now we know what type of refrigerator will serve our needs much better. Thank you Carter's! read more

Stu C.

15 years ago

I read the reviews previously posted, and cannot believe the 5 were writing about the same company! We bought all of our appliances from Friedman's in Signal Hill in 2004, and trust them explicitly. After coming home this past Monday night, we found our Amana refrigerator was not cold. First thing Tuesday, I called Friedman's and asked for a reputable repair company. They gave me 3 that they use, but said that Carter Services was their favorite. Called Carter, they gave me a 1-5 window for coming out, and I was shocked when I received a call from "James" who said that he would be to our house within 20 minutes. This was at 1:35! True to his word, he arrived at a few minutes before 2:00, spent about 10 minutes testing the unit, and the total charge to fix it was $285.32 including the trip charge. I was so impressed with his honesty and professionalism that I called the company and spoke with the office manager. James could easily have told me that the compressor was bad (we let the extended warranty lapse a year ago) and I wouldn't have known the difference. The relay was the problem, and while he had to order the part, I have every confidence that when he returns to install it, we will once again have a working refrigerator and freezer. 5 stars for promptness, integrity, attitude and equally important (at least to me) a person who showed up with a very pleasant personality. Would (and will) highly recommend this company to neighbors and friends. I have a hard time believing that this company can still be in business for over 35 years if they were as bad as the reviews that I read on this site. read more

Cindy R.

9 months ago

I have used Carter Services for years because they used to be reliable and competent, but something has definitely changed for the worse. I made two recent appointments: one for AC repair and one for a refrigerator leak. The AC technician was nice and seemed confident in his diagnosis, but the bill was almost $2,000. I signed off on the repair, then a day or two later got a call saying it would actually be $700 more. I was told the technician had just made a verbal guess, even though I had already signed for the original price, so I cancelled. I ended up hiring another company who told me the original diagnosis was completely wrong and fixed the AC for half the original quote. For the refrigerator, I showed the technician exactly where the problem was and suggested replacing the tubing. He told me the kit wasn't available and that maybe I could buy a whole new door, which I told him- I did not want. He called the office for advice and I waited about half an hour. While waiting, I had a question about the washing machine but he refused to even listen, saying my service call was only for the refrigerator. When the office finally called back, the answer was that the new door wasn't available, which made no sense since I never wanted a new door in the first place. I paid for the service call and he left, and I fixed the problem myself for $10 using tape from Home Depot. I called Carter Services to complain about the experience with the refrigerator technician, and the office said they would forward my complaint to management but nothing was resolved. read more

m l.

11 years ago

Our dryer vent was blocked and another dryer vent cleaning service failed to fix it. We then called Carter and our technician worked miracles. He diagnosed not only the problem and fixed it, but also was really helpful in our understanding of the weird shape of the venting and how to take care of it in the future. He was able to pull out a giant brush at the end of a snake line that someone had left in there years ago before our time, which had collected lint and caused a complete blockage. Really, a miracle. The downside was that to get in the back of the washer/dryer, he had to pull out the washer hose from the drain and forgot to put it back. All that water flooded my downstairs when I used the washer the first time. Oh well! It was just water. It cleaned up. He was otherwise amazingly thorough and tested, retested, and then retested the vent. On top of it, they NEVER tried to upsell me or spring unexpected fees on me or charge me crazy prices for things like a hose or whatnot (the OTHER company who failed to fix the vent tried to charge me $69 for a dryer exhaust hose, which I went out and replaced myself for $9). Carter was very professional, really nice to deal with, came right on time, and I plan to call Carter for plumbing and electrical in our bathroom remodel. Big 5-star thumbs up!! read more

Andrew H.

9 years ago

Outstanding quality for the price. Carter's isn't a cut rate air conditioning contractor - they are first class all the way. You know the saying you get what you pay for. If you are looking for a cheap low quality repair place - click the back button now - Carters isn't for you. We are repeat customers having used Carters for our last two homes new heating and air conditioning systems. George worked with us both times. Since we wanted the same system in our new house. George didn't waste our time with the basics (we already knew them) he jumped right into explaining what improvements Carrier has over the last 5 years as well as convincing me to go with the new Infinity Air Cleaner. While George managed our project and assisted with the installation, much of the work was handled by two of his techs, Kiapo and Edger. They were both polite, respectful and good communicators, always wearing shoe booties inside without even being asked. After the installation George scheduled the duct leakage tests which we passed well below what code allows. Our second Infinity Greenspeed system has been installed for about 5 months now and has been flawless. No regrets on adding the air cleaner on, it makes a noticeable difference on the air quality. Thanks Carters for another great install. read more

Lisa M.

2 years ago

I called Carter's in the hopes someone could come out for same day to service. My freezer was going out I just figured it would be impossible, but I was surprised to learn I could have same day serve, the dispatchers were extremely helpful and informed me I would receive a call once the tech was on the way, this gave me plenty of time to leave work to meet up. Isac showed up, he very pleasant, helpful and kind, clean uniforms with his proper I.d. He took two seconds and told me exactly what was going on, he explained everything to me like a friend, not like a technician trying to impress me with industry jargon. His suggestion was to purchase a new refrigerator. He felt fixing it be like putting a band-aide on a huge wound, it would be a temporary fix. I asked for suggestions and he was very helpful, his knowledge on refrigerators was incredibly. He answered all of my questions gave me great advice and I felt like I've known him forever. What inspired me was his honesty! My experience with technician in the past is, they will say anything to sell you things you do not need I recommend carters for all of your appliance /home service needs repair needs, you'll not be disappointed. Thank you Isac, you have a customer for life! Lisa M read more

Stephen B.

7 months ago

When a water leak was discovered during the installation of a new furnace, I contacted Carter Services for assistance. Samuel responded promptly, arriving the same day to assess the situation. He efficiently diagnosed the issue and presented me with multiple repair options to consider. Understanding the urgency of being without both water and heat, Samuel provided a temporary patch to keep the water running. He then prioritized our repair project, scheduling the necessary work for the very next day. This quick action enabled us to restore water service promptly and allowed the furnace installers to resume their work without delay. Throughout the process, Samuel maintained clear and consistent communication, keeping us informed about every step of the job. In addition to addressing the initial leak, he resolved several other issues that were identified during his visit. These included cleaning a drain, replacing an aerator, and installing a new angle stop on the bathroom sink (at no additional cost). The value and quality of service provided by Samuel and Carter Services far surpassed my expectations. Based on this experience, I am committed to continuing to use Carter Services and Samuel for all of my future plumbing needs. read more

P J.

10 years ago

I've used Carter Services for many years, and I believe they have only gotten better and better with time. Most recently, I used Scott, who bent over backwards to try to accommodate my time frame for getting the service work done. He worked around MY schedule, which is often hard to do, and I was really grateful for the effort he made. Scott not only repaired the issue that I called him for, but in addition, he pointed out problems that existed, but of which I was not aware! I know the cynics in the crowd might say that finding new problems only means new work for Carter Services, but they were real problems that would eventually need to be fixed, and it was still my choice as to when and where to fix the problem. We set up another appointment to fix the subsequent issue, he called me the night before to confirm the time frame, and got the problem fixed. I've lived in the South Bay for the past 21 years (and prior for 16 years) and I've used lots of repair companies. None is run as professionally as is Carter Services. As far as price--it's up there, but I'm guessing they are as competitive as any other repair service--repairs (labor time and parts) are just expensive! read more

Greg G.

2 years ago

People of Yelp! It's been a few years, but let me Yelp you another story. This time it's about good-natured, sympathetic, and scholarly man named Isac! Because, and stay with me here, my recent refrigerator repair was an outright pleasant and enjoyable experience! But wait, "How could fixing a broken appliance be an enjoyable experience" you say? Well, I'm here to tell you kindly people of Yelp, it's because of Isac. Remember back when you were a kid, and you'd come across that rare teacher in school that connected to the material in a way that not only encouraged learning, but did so in a manner that made you retain the information and then take it with you long after the school year was over? Even a subject matter you had absolutely no interest or desire in learning? Well folks, I have now learned the intricacies of refrigerator water dispersal and how a failing air damper assembly can completely damper your life. Because water is life my friends, and Isac has given us our water back! So if you need it, don't question it, and certainly don't hesitate, just call Carter Services and ask for Isac! read more

John S.

7 years ago

I know what good furnace maintenance is, that is why I switched to Carter Services. In prior years my service company went from good to bad. The service people left or retired and the service suffered. Lately I never knew what company I was dealing with because the service invoice never matched the name on their truck and prices were out of sight. Constant company mergers and new faces. Carter Services showed me a company who is stable and local. I trust their service personnel. Last year Edgar took care of our furnace issues (rats had eaten into the ducts) and Edgar checked our furnace again this year. Carter's service personnel are knowledgeable, courteous and prompt. Their central control of all contact and pricing quotes, which I like, rather than a service person shooting from the hip on pricing influenced by how much their commission would be. Carter is a department store of services from furnace/air conditioning, kitchen, laundry and more. I do not have to engage someone new every time there is a household problem. Glad to have Carter Services. read more

Rina M.

12 years ago

When I bought a home last year, it came with a home warranty through "Old Republic". I discovered almost immediately that the Sub Zero freezer was not working properly. The previous owners of the home had a Carter Appliance label in the unit; I had used Carter Services at a previous home, but since I now had the home warranty through my realtor, I called Old Republic to send their service person. For the whole year of the home warranty , the problem was never successfully diagnosed and corrected by the technicians sent through Old Republic. This past week when the one year warranty had expired, I called Carter Appliance; their Sub Zero specialist,Sergio, came out; diagnosed the problem quickly; The new heater part should be here Monday. Sergio is a real professional ! Knowledgeable, conscientious, congenial, he provides outstanding service. What a relief, after a year of putting up with 'incompetents' from a home warranty company, to find someone like Sergio, a member of the outstanding Carter Appliance Services. read more

Barbara Jean D.

1 year ago

I always receive excellent service from Carter Services as I have used this company over the past 20 years. Recently, Jairo Ramirez, the service technician, did an outstanding job fixing my washing machine that needed a new pump. He drained out water that was impeding my washer from working and then installed a brand new pump. He also gave great advice on how to proceed so that my washing machine would last longer. Since I am a teacher, his advice is invaluable as I love to learn about new tips that save my appliances from constant repair. Jairo Ramirwz is very personable and informative, not only on my washing machine, but my dishwasher problem as well. He resolved problems with my washing machine and dishwasher, and I am very grateful for his kind-hearted and competent excellent service! Also, the office staff is so helpful. I spoke with Jeannie and she listened to my problems and did a great job scheduling my appointment around my very busy work schedule. Thank you so much, Barbara read more

Evelyn G.

1 year ago

We have happily used Carter Services for many years and are glad to refer them! Most recently our less than 3 year old GE Profile refrigerator had a problem ( no ice or water from the door) and no light in the freezer. Winsom the tech with Carter replaced a computer board in the door. However after a week the refrigerator developed the same two problems... next step would be to replace the door which would have a new wiring harness but the door was on back order with GE and there was a strong possibility that it would never show up per Kent, the manager at Carter. Kent refunded the money we spent for the new board ...all we paid was for the service call. We are getting a new refrigerator ...but were really impressed that Kent called us on his day off and wanted us to know that he'd have his staff adjust our invoice which was done the next business day! Carter customer service and commitment to superior service is outstanding. We trust them and that means a lot. read more

Jori A.

6 years ago

I've been working with Carter Services for 11 years now. They are always kind, professional, clean and knowledgeable. It could be my imagination, but it feels like now that they know me so well, they really try to work with me and help with my crazy schedule needs. I have 4 teenagers in the home and a very busy household (in a VERY old house) and things break all the time! I literally have Carter Svcs on speed dial. I rarely wait 24 hours for the help (which is great considering a lot of times it's the toilet or refrigerator!) Aside from the initial consultation fee (which is flat) they also do their best to work with me on pricing and try to get me the best deal they can, I don't know if this is because I'm a single mom or because they're just that good... but I can tell they're always working their hardest for me. It's wonderful to have them in "my village". I don't know what I would do without them. Jori A. Jellison Palos Verdes Estates, CA read more

Traci H.

10 years ago

Buyer beware. Called to have our furnace diagnosed as it wouldn't distribute air. Tech calls and shows up. He is with the unit for a bit. Tells me it needs a new circuitboard. $770 flat rate to fix. Need to discuss with husband. He says $188.89 to diagnose. I am surprised and disappointed, as I was never told anything about any fee. (Clearly I knew there would be a service call fee and was expecting $75-$100.) I ask if $188.89 goes towards repair if I go with them. He says only if I give him $385 deposit right then. I ask if there is a guarantee against a mis-diagnosis. I got "deer in the headlights." I tell him to have a nice day and that I will not ever call them again. Called another company. $90 service call and they diagnosed in 15 min, had the part in the truck, and out the door within 45 min for $200. Furnace works like a champ. Buyer be skeptical. And don't be pressured. read more

Deborah M.

9 years ago

Carter Services was just here for another visit in over 25 yrs of calling them (3rd house they have serviced for me). They are the best; so reliable and helpful and consistent. Their work lasts and I am always confident it will be done right. They do not cut corners; their service is exceptional and their work is rock solid. If there's a problem, I know they will return and fix it (although I don't think I've ever had one). I have used all of their services multiple times over the years and many of their service personnel, like Robert who was just here, are the same ones who showed up 25 yrs ago. When I am frantic, they are calm and resourceful and professional. And to top it off, they are just good, honest, nice people to have in my home. This is my 4th home in 33 years and of all the people/companies who have worked on them, Carter Services is the one I would most recommend. read more

Tom K.

5 months ago

I had an ice build up/defroster issue with my KitchenAid refrigerator. My first instinct was to call the repair professionals at Carter Appliance......and I am happy I did!! I scheduled an appointment and their technician Isac Buenrostro arrived at the agreed to time. Isac was punctual, professional, knowledable and experienced. He quickly diagnosed my issue and ordered a replacement defroster fan and associated parts. Once the parts arrived Isac returned to remove and replace the worn out items. After their replacement, the refrigerator held temperature as required. However, the new fan was abnormally noisy. Carter Appliance gladly replaced the fan with a new unit under warranty at no charge. Carter Appliance stands behind their work!! My regrigerator is cold and my fan is silent!! Thanks Carter Appliance and thank you Isac!!! BTW - I hope you had a great weekend fishing!! read more

Sandy Z.

6 years ago

We were "sheltering in place" when a water leak was heard in the crawl space under our house. Carter Services scheduled a plumber to come to our house to find the leak and, if possible, repair it as well. We were assured that the plumber was briefed on how to do his work while following State mandated health requirements. When the plumber came to our house, he found the leak in the crawl space near our washing machine. He was able to cut out the leaking section of the pipe and solder a replacement section in its place. He was very knowledgeable, thorough, and expressed himself clearly. He was careful to dress for this job and to clean up the access area when his work was completed. Overall, we are very satisfied with the work performed. The only minor annoyance is the fact that he did not call ahead of time on the day of the appointment as told to us by his dispatcher. read more

Carter Services - plumbing - Updated July 2026

People who viewed Carter Services also viewed

Sal's Plumbing - Beach Cities

(517 reviews)

R.J. Plumbing

(148 reviews)

Great work honest and reliable. It's so good having a plumber you can trust and give you pros and…read morecons for different plumbing choices. Had a whole home filter installed for my water.

Red Apple Air

4.4

(80 reviews)

Horrible and dishonest…read more Red Apple used to be a solid and reliable company. Something radically has changed, and not for the better. The business does not answer phone calls. Ever. They also have never responded to an email, though they do email invoices. I'm left baking in my house, with my IT equipment failing from the heat -- because they won't answer the phone or call or email or text back. The owner tried to rebrand and dodge his rep, with a new business name. SecureMyAir. It's the Internet - you can't escape your reputation. It's still the same people doing the same things. Beware. This is incredibly unprofessional. I would advise avoiding these people like the plague -- if you want conditioned air.

DO NOT TRUST -- My Personal Experience…read more In my personal experience, this company has been extremely difficult to deal with. The owner initially came across as a great salesperson, but the work performed did not match what was promised. After my electrician pointed out the poor workmanship and safety hazards, it was recommended that I perform a HERS test. The system failed. Red Apple then removed the system and told me I would receive a full refund, but communication stopped shortly afterward and no refund was provided. I eventually hired an attorney, and Red Apple agreed to reimburse me $25,000 in $3,000 installments, but no payments were ever made. After multiple attempts to collect and several unfulfilled promises to drop off a check, I filed a complaint with the California State Licensing Board (CSLB). They also had difficulty contacting the owner. I then filed a claim against the contractor's bond. About a month later, CSLB was finally able to reach Red Apple, and the owner again agreed to reimburse the $25,000, this time in $1,500 monthly installments. As of today, I have not received any payments. This has been an incredibly frustrating and stressful experience. Based on what I went through, I encourage others to be very cautious and to make sure a HERS test is performed and passes before making final payment.

Cornett Plumbing & Heating

4.4

(248 reviews)

Called at like 10 and Bryan was out here by 1. Tallest mf I've ever seen but he got through that…read moreclog like it was nothing. Sorry my dog tried to bite you. Good pricing and fast service. Been going to them for years and very much intend to continue doing business with them.

I don't even know what to say at this point. We scheduled a small job in March, and Josh from…read moreCorbett never came to do it. Since then I've been billed and my HOA paid for the job not knowing that it was never completed. I've been calling them every month, and they just tell me that they'll get back to me. I'm so disappointed in them, and I honestly can't even fathom how this is an issue. We even called the manager as requested, and nothing. I really hope they get their act together and do the right thing ASAP. I was hoping I finally found my go-to plumbers because they seemed very friendly up front, but they really dropped the ball. Oh yeah, it's been over 4 months of this, and calling them doesn't do anything so here is my honest review. Sigh.

Schulze Plumbing

(29 reviews)

Their team was quick to respond to the service requested (same day), diagnosed our problem quickly…read moreand fixed what we needed fixed. Pricing was in line with pricing we have had for the same service in the past. Very professional and explained everything. We recommend them!

Great plumbing company to work with. They are reliable, professional, and always do quality work…read more Communication is easy and they help jobs run smoothly from start to finish. Definitely recommend them!

Sam Rooter & Plumbing

(138 reviews)

Leo and Omar installed a new water heater. The unit is American brand model #AAGU81-50T40R…read morecommercial grade. The retail price of just the unit was $1100. It looks like a high quality unit; better than what you get from Home Depot or Lowe's. And it has an 8 year warranty. The total cost for the unit, plus install and haul away was $1850. I'm happy with the price. The installation included brand new gas valve, new water/gas supply connectors, new copper tubing, and new vent tubing. Leo and Omar were professional, friendly, and answered all my questions. They did the job quickly. We are so glad to have hot water again. I will be going to Sam Rooter for future plumbing needs. Thank you very much!

The business was quick to respond with an estimate and seemed to be local to us so decided to go…read morewith it. They were able to get technicians out to us the same afternoon. Leo and Homer did a great job replacing a bathroom faucet set with drain, and a kitchen faucet set. It's been two to three weeks since the job was done and haven't experienced any leaks yet. They did a good and efficient job on the first go at it. They didn't take long and everything worked out well.

WiseWay Plumbing

(22 reviews)

Cleaning up and replaced the main drain pipes connected to sewer…read more Got flood into one of toilet after washing machine spin that's frustrated. Called to Wiseway Plumbing to request on-site check up and inspection. Eric shows up 1 hour after called that's fast, concern and high efficiency. Check up took around 90 mins. It should be caused by root built into main drain. Replacing and clean-up drain totally only took 2 days, I like it.

Where do I start? We have an ENVO smart toilet by ANZZI (SW Corp) that started having issues. After…read moresending videos to the manufacturer, they diagnosed the problem and confirmed the defective part was covered under their lifetime parts warranty. Since SW Corp doesn't have any service technicians in California, they referred me to WiseWay Plumbing. Eric came out to inspect the toilet and confirmed the diagnosis before we began the long wait for the replacement part, which unfortunately took several months to arrive. During that time, Amanda in the office was excellent--she stayed in touch, answered my questions, and kept me updated throughout the process. Once the part finally arrived, scheduling the installation was easy. Eric returned, removed the old component, installed the new one quickly and professionally, and had everything working perfectly again. From start to finish, WiseWay Plumbing provided outstanding customer service. Amanda was friendly, responsive, and organized, and Eric was knowledgeable, efficient, and professional. Even though the lengthy delay was due to the manufacturer--not WiseWay--they handled the entire process exceptionally well. I wouldn't hesitate to use WiseWay Plumbing again and highly recommend them.

Schneider Plumbing

(147 reviews)

Mike Schneider is very responsive and is easy and pleasant to work with. Tells you what he is…read moredoing and then does it in a timely manner. Very satisfied customer!

I highly recommend Mike Schneider for your plumbing needs and problems. He is quick to respond and…read moreon time. My plumbing issue was diagnosed quickly and accurately, and he provided me with a reasonable price. Mike is honest, straightforward, knowledgeable, professional and friendly. He will be my go-to guy for any future issues. Always happy to support a local, small business in the Southbay.

Camco Rooter

(125 reviews)

Good service; good price!…read more Anthony put the snake 75' down my drain, and eventually had to put the spade on it to clean out the roots. Given that I've got roots , I will probably have to call them again in a year or so.

The gentleman was very truthful and good at declogging my drain at the appointed time and price.read more

Good Guy Plumbing