This is my second time at the restaurant. The first time it was uncomfortably crowded, and the service was noticeably unfriendly, but the food was quite good so I went again on a quieter Monday hoping for a better experience. After my second visit, I really can't recommend this restaurant. Poor (even rude) service, inconsistent food. When we entered, we told the host that we were going to be four. Since only 3 of us were there, he pointed to a corner at the front of the restaurant where there are a few chairs, and said tersely, "you can wait there." Having worked in busy restaurants for many years, I understand the policy of not seating incomplete parties. However, on a Monday night, when more than 3/4 of your tables are empty at 9:30, it might be the better call to just seat the table. Even so, not a big deal, but the manner in which we were spoken to was decidedly cold. If the rest of the night had been a reasonably good experience, awkward moments like this can easily be forgiven.
After we sat, I chose a bottle of wine for the table, but being unfamiliar with my guests' taste in wine, I asked our waiter if it would be possible to taste one of the wines that is also served by the glass before deciding. Irritated, the waiter said, "no, we don't do that", (though it has become somewhat common policy in New York, to allow a guest to have taste a selection by the glass, before pouring the full glass, i didn't fault them for not, but no need to be rude). I ordered an inexpensive bottle of Chianti which we all found pretty flat (ok fruit, no acid, no finish). Disappointing, but inexpensive so we decided to each order a different wine by the glass. Waiter brought the glasses without even commenting that we had abandoned our bottle . When our appetizers arrived, our server plunked them down haphazardly in front of us, requiring us to rearrange our own side plates, silverware, glasses, etc. to avoid the waiter pushing these things aside with plates of food (and possibly knocking plates or water into our laps). Halfway through appetizers, our entrees arrived. The table could not fit all the plates, so the waiter stood there until we picked up our appetizers so he could put down the entrees. He then left the table with us holding our appetizer plates in our hands, He seemed completely unconcerned that there was no way to fit all the food on the table and had no problem leaving us to sort it out. We decided to make room for everything by combining leftover appetizers onto a single plate. Then we were left to stack the empty plates on the vacant table behind us.
Food: grilled calamari salad (special) was good, dressing nice flavor. Sardine app was pretty good. Artichoke/parmesan app was pretty good but not enough parm or greens to balance the tart lemon dressing the artichokes. Fresh pasta w/ shrimp was tasty. Spagetti with clams, which was good on my first visit, had little flavor this time, other than oil. :( Margarita pizza was okay but nothing special, penne with tomato sauce and mozzarella was pretty blah. We liked the Tartufo dessert - nice tart/sweet balance.
During our meal, the owner/manager walked past our table and asked if everything was ok - but since he didn't slow down walking, made no eye contact, and didn't pause to wait for our answer, the gesture felt more rude, than genuine.
Waiter flatly refused our request to put wine and one of the entrees on a separate check (as this was a business expense for 3 of us). Then he returned and said he would put the wine on a separate check, but admonished us for not making the request at the beginning of the meal. As he picked up the money/check, he said, "any change?". To me, this is acceptable in a diner, but otherwise, totally amateur. If the customer says nothing, and doesn't get up, assume they need change, and bring it.
If I had to guess, the whole vibe of this restaurant has trickled down from the owner, whose interactions with diners (on both my visits) smack of one who feels he is doing a favor by allowing tiresome guests to patronize his restaurant. Occasionally a snobbish edge from an owner or chef can be laughed off, or even enjoyed if it is a byproduct of a restauranteur or chef's passion + quirky pride in their product - but ONLY when it is backed up by great food, and efficient, knowledgeable service. Overall the food that we did enjoy, came nowhere near close to making up for the shabby experience at Celeste. Management and staff here seem to actually DISLIKE their clientelle. Maybe time for this owner to get out of the biz??? read more