My daughter always likes to order sandwiches from here when we are at the mall. Went in today and ordered to go, she got a drink from the boba place next door and I had her drink from her combo meal. Not only was her sandwich made incorrectly, guys cooking didn't seem to know what they were doing and after I finished my drink, I took the lid off and was going to put some more soda in my cup from home and found this floating at the bottom of my cup. Feeling so grossed out and sick to my stomach now, hopefully my daughter didn't have one in her sandwich. I tried calling several times and I couldn't even get thru, the phone wouldn't even ring! I am soo grossed out and mad! read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Brea, California

This place has everything to do with the fact that you're in a mall and about to eat dried out, overcooked, low-quality meat with a ton of spicy salt and some sticky cheese and decent caramelized onions and chewy bread. It's just that, and you know it. Why would you think this would be anything more exciting than grease and salt. That's what you pay for and that's what you're going to get. But in all honesty, you can apply the same rules to everything on the menu. Meat- all overcooked, dried and low-quality. Cheese- kind of like Lebanese grilling cheese, so it doesn't render into a cup of oil, but holds its shape. Bread- chewy and flavorless. Onions- yes. Don't expect the good stuff and you won't be disappointed. read more

N Side of Brea Mall upstairs in the Food Court. Eh...seriously don't bother with this place... especially with all the choices you have over in this great food court. I'd have to say my favorite has got to be the Genghis Khan Mongolian BBQ Place. The employees are nice, but seem more interested in communicating with each other than with the customers. This place actually has a breakfast menu and opens with the mall at 10 a.m. instead of the standard and ever popular 11:30 a.m. Now we move onto the food and why I happened to only dole out 2 stars for this ever-expanding joint. They are obviously pleasing quite a few people hence the great expansion, but I didn't see it when I ate their food, but then again how do you explain the popularity of sayyyyyyy Burger King? I had their Grilled Italian Sub: http://www.yelp.com/biz_photos/9m_NFAVIcR15Ic8PMGPDBw?select=jKXw_OYmEUAEvrwOE5fFPg#Wke6wXv1pBVj2n_i2qClLg and it was barely ok at best. The veggies were all fresh, but the sandwich itself and all its ingredients were rather tedious. The meat was extremely salty, which leads me to wonder how many preservatives are in it and how long are they able to keep their meat for. What would have helped this sammie's plight and balanced out some of the saltiness is a good homemade Italian dressing to go on the sammie! Their "Gourmet Fries": http://www.yelp.com/biz_photos/9m_NFAVIcR15Ic8PMGPDBw?select=jKXw_OYmEUAEvrwOE5fFPg#kEz4CR38PuXt78sA7dYqyw proved to be no different. I had the ones that featured Cheese Sauce and real Bacon pieces. My biggest issue with these fries (besides an inherent lack of taste) was that the toppings were just that...toppings sitting right on top and not layered throughout the FF leaving a great amount of the bland spuds naked. That being the case why did I truly lay down the extra duckets ? I don't know! There is plenty of parking since this place is located in a MALL! There is also plenty of seating since this place is in a food court! read more

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I miss The Great Steak & Fry too! It looks like Charley's has replaced a few Great Steak & Fry locations. So I tried it today. They had a turkey cheddar melt that just had meat & cheese. I told them to add mushrooms & onions & that I wanted provolone cheese rather than cheddar. I also got lettuce & tomatoes on it. It's good, but NO Great Steak & Fry that's for sure! They don't fill their subs as much as they should. I also tried their fries. They were good, but again, NO Great Steak, which I think had THE BEST fries. Would I eat their food again...? Yes. read more

This is probably the best 2 star joint that I always come back to when I'm in Brea Mall's food court. Well this one and that Mongolian place, thats it. I've been ordering their Cheesesteak Sandwich which is okay, the meats kinda get cooked to dry and veggie toppings I get here are small when asked for everything on it but dang! why holding back some of that swiss cheese yo? I always add a good dose of that apple vinegar on those Cheesesteak Sandwiches to make it tasty and acceptable. It may not be up to Charley's Grilled Subs standards that I know, like my favorite ones in Westminster and Long Beach, who make it juicy fresh and with satisfying topping portions but this place in Brea is my "I have no choice but to eat here" after shopping therapy. read more

Charleys Cheesesteaks - Cheesesteak :/ - Cheesesteaks Near Me - Brea, California

Hardly any steak and too much cheese (not even melted all the way). You cannot even see the steak! I will not be eating here again. I guess I should expect this from the food court. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Brea, California

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They have 3 people working and the person who should just be worrying about taking orders and doing drinks is slow and keeps walking away and helping out with food not even changing gloves during this time of covid. read more

Word of advice to the owner or management: please make sure your employees aren't complete rude assholes. I ordered a chicken philly sandwich for lunch and they called out my name and I doubled checked and asked what the name was and if it was mine before I walked away. Halfway through eating my sandwich, I realized I wasn't eating chicken at all and it was the wrong sandwich/meat. I walked back up to the employees who made my sandwich this is how the conversation went "Hi, is this chicken?" "No. It's not." "But I ordered chicken..." "Yes." "So I was given the wrong sandwich?" "Yes." They never said sorry, or apologized, or offered to switch my sandwich or even said anything else besides "yes." What if I was allergic or it was against my religion to eat beef? They could've at least said sorry and offered to give me the sandwich that I ordered?? Instead they looked at me like I was stupid and gave me attitude. Don't work in customer service if you're gonna be an ass to your customers. read more

Horrible taste, very expensive! My nephew came on vacation and we eat there, he don't speak English good and the guys in this restaurant, just they made fun of him I remember the name of one guy: William. read more

Best grilled Subs in town! Inside the Brea Mall food court. Location has come a long way since last year! read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Brea, California

Awesome service!! Cierra is amazing ! Very kinda and helpful :) !!!!!!!!!!!!!!!!!!!!!!

Not bad, but the prices are a bit high. Maybe because it is due to the rent and location. Their chicken sub with fries combo (which was $5 for the small sub) wasn't filling, but since it was a "snack", it was sufficient. However, you'll need to fork over more money if you want a real meal, so I suggest either Chipotle/Genghis Khan/Sbarro/ Panda Express instead since it's cheaper and they are more filling. read more

Charleys Cheesesteaks - Their 5.99 deal! - Cheesesteaks Near Me - Brea, California

I stopped by yesterday evening customer service is horrible. There was mustard mixed with the mayo that was spread onto my sand-which . After asking for no pickles Alfredo still put a pickle on the sand-which so I asked politely if he could remove it before adding the chicken with attitude he just picked it up and threw it back into the container with the other pickles mind you it already had some mayo and mustard as it was already on the sand which. I paid $30 for my food to taste like pickles and mustard disgusting. read more

Don't expect quality of food, expect cheap meat covered in seasoning and your expectations should not fail. Service was good, friendly and helpful, peach lemonade was actually pretty good but as far as food eh... Just don't expect anything not even mediocre.... read more

Charleys Cheesesteaks - Really heavy.... - Cheesesteaks Near Me - Brea, California

I ordered a Philly Cheese Steak and it's supposed to have mushrooms, onions, green peppers, lettuce and tomatoes. Well..... it was missing the mushrooms, onions and green peppers. It looked like beef with cheese and like they put lettuce and 2 slices of tomato on top to cover the sandwich. Very disappointed as it was my first time going there. Also, the strawberry/watermelon lemonade is nothing like the picture at all. Couldn't taste or see watermelon. It was super sweet because all they do is throw in some scoops mashed up strawberry jelly or something. Oh and the fries, for the combo are on the side of the sandwich, same plate so it was just a few. Very disappointed. Sorry didn't take a picture while I was there... read more

Got the $4.99 special. Was simple with fries and instead of the steak, it was chicken. Once I paid for the meal, it was ready in no time which is a plus being it was a Friday night and busy of people wanting to eat dinner. Sammy was good and with a side of ranch it just made life so much tastier read more

Charleys Cheesesteaks - $4.99 with fries, already had my Jamba Juice so no drink needed. Good portion for the prcie - Cheesesteaks Near Me - Brea, California

The one at the West Covina Mall is so good! So decided to try here. Very stingy on the meat and lettuce here. My fries weren't even a full cup read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Brea, California

While I was shopping, I got a serious case of the hungries - I felt like I was about to pass out. I was craving Indian food, but didn't want to take the time to go find the real McCoy, so I got a teriyaki chicken sub from Charley's with fries. I felt more than a little guilty eating what was obviously food that isn't healthy for me, but when you gotta heat, you gotta eat... On the upside, the teriyaki chicken sub was way better than I expected. It was made with Swiss cheese and grilled onions, and the fries it came with were pretty tasty :-) On the downside, after I finished my teriyaki chicken sub, I didn't really feel like I had just eaten a thousand calories of greasy fast-food, Charley's menu said otherwise :-( Next time I'm going to blow a thousand calories, I think I'll venture a little further upscale. read more

This place was ok. Nothing special. Average mall food. If you look some of my other reviews you will find much better. Steak sandwich's. It is a nice mall. And a good selection of stores. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Brea, California

It was really really good everything is made fresh in front of you. Had to wait a lil for it to cool down lol! It was so good tho! Staff is very nice including Glorya I think her name was very helpful. Try this stuff! read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Brea, California

NEVER AGAIN! this place doesn't even deserve a star! boyfriend and I decided to share a small bite while killing time. since this place was the only thing we've never tried here, we gave it a go. we ordered the Philly Steak sandwich + fries. the total came to $11. WTF? ok whatever. once we got our food, i think we both read each other's minds. WTH is this???? the sandwich looked microwavabled. the cheese fries looked microwavabled either. n it tastes exactly how it looks. MICROWAVABLED! i could make a better sandwhich than that. the fries was like a Costco fries with fake nacho cheese and those bacon bits. we should've settled with Taco Bell. read more

Takes forever to get your food, takes even longer when they serve the mall employees before you that showed up after you, and have no problem saying so. Waited 20 minutes for 2 sandwiches and it wasnt even busy. They are always slow there and the sandwiches are made poorly. You want a philly cheesesteak? You wont get any mushrooms or peppers and the veges you do get are rotten (see pic of rotten tomato). Done with this place, I've given it many chances, understanding that sometimes people have an "off" day but... its always an "off" day at Charleys Philly Steaks. Zero stars. read more

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i miss the great steak :( wahhhhhhhhh why did it change!? i came here last friday to check it out since i love the charley's @ the block but man...this place is STINGY :( everything is good soft yet crunchy bread, fresh veggies...but man the meat!? WHERE'S THE MEAT!? it looked like a lot, but i noticed that the push all the meat to the front leaving the end of it meatless :( wahhhhhh i probably won't come back...i'd rather spend my $7 somewhere else (yes $7 for a regular -_- w/ no fries and soda lol) read more

Charleys Cheesesteaks - Philly deluxe (salad from sbarro) - Cheesesteaks Near Me - Brea, California

While the food tasted okay, the price of the regular sub is $8. To me, this is a rip-off. If you're hungry, you're better off going to another booth like Blaze It. 2.5 stars. read more

Stingy stingy stingy! Burned my chicken and there was hardly any in my sandwich. And aren't the ultimate fries supposed to have cheese? Well guess what don't expect that bc they act like it comes out of their pocket to serve what WE pay for. BULLSHIT! read more

Charleys Cheesesteaks - 6 bucks for this crap? Horrible. - Cheesesteaks Near Me - Brea, California

Service sucks. Management is horrible. I ordered the special $5.99 sandwich & fries, along with everyone else in the line. My request on the sandwich was that it was on the multigrain bun and that there was no cheese. Since all the customers were waiting in a line, I could tell which order was mine. I noticed that the man cooking my meal put cheese on the sandwich and when he passed it on to another employee, the employee pointed out that the sandwich was supposed to have NO cheese (he said it in spanish, "no queso"). Then, two other people BEHIND me started receiving their orders ahead of me, even though we had the same sandwich. I confronted the employee and he gave me an attitude and carelessly replied that my order was taking long because "the multigrain bread takes longer to heat". When I replied that his answer does not make sense at all, he just completely ignored me. Seriously, at least you can give a better excuse. Never coming back to this place again. read more

This review isn't for the food because it was my mom and family who ate it, but it's for the customer service they provided in a food court! They came by twice and asked if we wanted refills on our drinks, they asked how the food was, and they even offered to take a group picture of us. (They saw us taking pics of each other). I don't think I've ever seen an establishment that came by in a food court to ask how the food is and offer refills. Great job! read more

Tried the regular cheesesteak sandwich. It isn't bad, but isn't great. I personally prefer the Philly's Best.

I don't know what kind of backwards reality your manager lives in where she can screw my order up and end up being mad at me. Kept giving me dirty stares like it was my fault and never apologized. Stay away from this place unless you're into that sort of thing. read more

This is a good place for a quick lunch. The folks working there are very nice and the food is always flavorful and hot. Fries are nothing to rave about. For lunch you can get a sandwich and fries for $4.99. Not bad for a quick lunch break. I also like they have a frequent buyers card that after 7 you get on free. read more

Amber is THE MOST absolute RUDEST and UNPROFESSIONAL "manager" I've ever met this is the second time I've come with my husband we asked for two specials of the philly and fry and 2 drinks which would essentially make it a combo and she charged us for fries and a drink knowing exactly what we wanted being that the sandwich special comes with fries we should've only got charged for the drinks NOT fries and a drink when the girl who was working there brought it to her attention she rolled her eyes and gave read more

Well, cheap labor and poor training , burnt bread, process is all off- I placed my order and they just put the drink on top of the soda machine and walked away. Within 20 seconds they gave me my fries, but had to wait 10 minutes for my sandwhich. And they destroyed my sandwhich, burnt bread. They put the mayo last and not spread evenly, it was all in the center so the ends of my sandwhich was dry. Full staff lame service. I expect this from McDonalds but not a place where they charge you $15 meal and bad service read more

We ordered a bacon cheese fries and were told to wait for few minutes, we came back to the counter saw a box sitting on the serving counter but the server said it wasn't ours so we stood there and keep waiting for our order. No one showed up for that order sitting there so I went up and asked again, found out it was our order but it's now cold and nothing could be done. Horrible service, they do NOT care. read more

This is a nice restaurant to hangout with friends. Food is great and delivery is fast. They cook fresh sandwiches which tastes good. I ordered philly's chicken sandwiche and fries which was great.. Love come again here!! read more

Charleys Cheesesteaks - Didnt took picture of menu buy they have like around 10-12 different sandwiches and sodas. - Cheesesteaks Near Me - Brea, California

They usually have a great lunch deal. Cooked to order so the cheesesteaks are hot. My usual pick when i go to the Brea food court.

I was in yesterday evening. My sandwich was delicious. I ordered a chicken philly no mushroom. The cashier was extremely polite and when we were done with the transaction she informed me she will be my cook and to give her just a moment she needed to wash her hands. The guy there was welcoming and asked if I wanted ketchup or other condiments. A great experience. I will be back! read more

Yeah seriously.... Everyone's spot on about the price. SO EXPENSIVE for what you get. Totally not worth the $. I mean... the food wasn't that bad, pretty much your standard dry steak cheesesteak and natural looking fries. I would eat this stuff any day of the week if it wasn't for the price. But honestly, it's in the mall! What do you expect? I'd recommend it if you were like me, craving for a cheesesteak hogie in a pinch with nothing else around. Otherwise, check out the other places and see if there is anything else that tickles your fancy. Nothing to really write home about. read more

Janoah provides exceptional customer service and goes the extra mile to make sure that the customers are well taken care of. He is extremely hardworking and deserves a raise! Thanks again! read more

Everyone literally looks pissed off and they always mess up on my order.. I understand good court jobs are horrible to work at but at least don't look like you're going to attack a customer if they say the wrong thing that's why I try to avoid that one spot read more

They only get one star because I have to! By far the worst charleys I have ever been too!! No mayo, hardly any lettuce. I will never come to this one again!!!! This is my favorite sandwich place and I was so disappointed!!! read more