[[HIGHLIGHT]]The ambiance was incredible, dining in a slow-moving room 450 feet above San Antonio created a unique and memorable experience. The atmosphere alone made the evening feel upscale and sophisticated.[[ENDHIGHLIGHT]] The staff was very friendly; however, the dining experience fell short when my entrée arrived missing a key ingredient that essentially defined the dish. Unfortunately, neither I nor my table were informed beforehand that the restaurant had run out of this item. After I brought it to the waiter's attention, he returned with the exact same dish and explained that they were out of the missing ingredient. I was then offered the choice of either receiving the same incomplete dish again or having the half-eaten entrée discounted because of the missing item. Naturally, it was confusing to be offered the same dish when the defining ingredient was still unavailable. For a restaurant presenting itself as an upscale dining experience, there should have been better communication between the kitchen and wait staff regarding unavailable ingredients. Guests should be informed before ordering so they can make an informed decision. Additionally, dishes should be checked before leaving the kitchen to ensure all essential components are present rather than serving an incomplete plate. read more

[[HIGHLIGHT]]Great view, but poor service and terrible food, and dessert.[[ENDHIGHLIGHT]] What was disappointing is that when we went last week, the dome was not functional so it did not rotate...big disappointment. It takes forever to get on the elevator to go up, and even longer to access it to go down. Better attention and process flow needs to be mapped out for going down. I definitely will not return. This was such a let down, but good potential if they could get the food and service right. read more

I have friends visiting from out of town and since they've been to San Antonio several times, I thought we'd have dinner at Chart House. Well, the best part of the evening was the elevator ride. Food was not great and over-priced for the quality. When we were leaving, a large group of folks was leaving, too. I started talking to an older gentleman from Austin and he asked me if I'd come back. I said no. He replied,"Same here. Food wasn't great at all." Perhaps a drink at the bar and maybe dessert....but don't go for the food. [[HIGHLIGHT]]On top of the overpriced not-so-great food, the restaurant wasn't even moving due to renovations so one of the main attractions wasn't even available...so felt really let down/cheated.[[ENDHIGHLIGHT]] First and last time I'll be visiting this establishment. read more

Great place for a romantic dinner. My wife I celebrate our Anniversary there each year. They personalized the menu's and the service and atmosphere are impeccable. We definitely felt special and had the best time ever. read more

I recommend happy hour at the bar instead of the moving restaurant. [[HIGHLIGHT]]We intended to eat at the main restaurant but the slow movement made us feel unsteady and nauseous.[[ENDHIGHLIGHT]] Plus, there isn't happy hour at the main dining, it's only at the bar. However, once moving to the bar, we had a great time! Happy hour drinks and food were well priced and very tasty! Service was speedy and kind. No complaints at the bar! read more

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There were so many things wrong with this trip to Chart House that it reminded me why it's been a while since our last visit. Service: The restaurant was very slow (took 2 1/2 hours for lunch on a non-busy day for a small table), we were constantly out of drinks and the waitstaff made multiple mistakes including bringing the wrong meal and forgetting our table was there, more than once. Food: It seemed like they shop in the HEB ready made meals department as the food was no better than something I can take and bake in less time. Honestly, everything was no better than any cheapish chain restaurant like Chilis or Applebees. Ambience: [[HIGHLIGHT]]The tower floor wasn't rotating which is half the point of the restaurant.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The AC wasn't working well so it was hot.[[ENDHIGHLIGHT]] And the staff just seemed super annoyed by having to be there instead of pretending to be happy to assist. Last note: You now have to pay an additional $15 per person to visit the observation deck after your meal instead of it being included. With the cost of the restaurant, that should be an automatic, like it used to be. Overall, super disappointing to have such a bad experience at one of the city's "premier destinations." read more

Dinner At the top of the tower of americas. You take a short ride to the top to the restaurant. Be sure to call ahead for reservations. [[HIGHLIGHT]]The tables you sit at spins around so you get the full 360 view of San Antonio. The view is breathtaking[[ENDHIGHLIGHT]]. The food was below average and very pricey. I highly recommend eating at a nice restaurant or even a chain before coming as the dinner was not it. I would rather come for drinks and or desserts. The food had no seasoning read more

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While visit San Antonio this was for sure a mus, we were doing some other things and almost missed our reservation. I called them to see if we could hold a little longer and was told they have a 15 min Grace period, after that we would for sure lose our table. [[HIGHLIGHT]]We could eat at the bar but it is a part of the restaurant that does not spin. This is basically the only reason we were coming here, to experience the restaurant rotating feature.[[ENDHIGHLIGHT]] Spoiled alert, I was a bit angry cause we made it! Got our table and I noticed that there were empty tables that did not get guests for the entire time we were there. So I was angry that they rushed us with our other engagement knowing they would not have issues accommodating for one table. Tho I know why they prob do that cause accommodating for one may imply for many and this is a very tourist heavy town. But they had a few empty tables the whole time so that was a bit disappointing. We came in and have a Wait staff changed 3 times, one waitress said she was sick and leaving so we got another waiter and then he also left us to a third one. We not sure why cause the first one was there the entire time we were there. Not a big deal but very weird. We ordered appetizers and drinks and those took forever cause of the change of wait staff we had to wait a long time for the drinks. I was not impressed to be honest. Fleur de liz- it came with an very simple presentation, looked like pineapple juice and did not taste like it had any alcohol in it. I didn't even drink more than half of it. One of our friends liked his drink and asked for another one but we never got that second one. He was not charged for it so that's a positive. We got for appetizers: Half dozens oysters- nothing to write home about, it was ok, already loosen from shell and ok. HUMMUS AND PITA- also another pretty average appetizer. The little pita looked like those ones u get from the market, the mini pita breads. For the meal: Shellfish linguini: that was my meal and I must say it was very dry. I appreciated that it came with a half lobster tail, the tiniest lobster tail. But it was nice to see. However the pasta was so dry. The sauce was all in the bottom so I feel like they put the cooked basta on top of the sauce and the guest is supposed to mix it in. I was not here for that. So very dry. For dessert: Creme brûlée tasting: the mini trio was well presented, the original and the mint flavored ones was pretty good but the strawberry one has a very displeasing after taste that came later after the strawberry note was gone. I could not have more than two spoons of it and honestly tasted pretty bad. The waitress noticed and asked if I wanted a replacement but I refused as I was already very done eating and waiting on our orders. If I accepted that replacement I was not sure how long would that take so it was fine to leave it alone. All the meals took a very long time to arrive, we were no longer hungry when the main dishes arrived and we were not able to enjoy the meal. The timing of all dishes was very bad. Took too long. [[HIGHLIGHT]]Lastly, the ambiance and the experience is what people come here for, I can definitely tell that time is catching up to the room. The spinning floor has very noticeable nuances that is stalls in certain parts of the rotation, there are areas of the restaurant that the temperature regulation is way out of wack. We would have areas that were comfortable and then areas that were so cold we had to put our coats on. It was pretty distracting from the entire experience.[[ENDHIGHLIGHT]] For a place that charges fine dining prices this was definitely not a fine dining experience. read more

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This is really an amazing experience all the way around! Literally! The food is excellent. [[HIGHLIGHT]]The views are amazing[[ENDHIGHLIGHT]] and the service is top-notch. I don't get to San Antonio that often but I will definitely go back. read more

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The food is good, however the service takes soooo long! I recommend ordering an appetizer as soon as the service first comes to your table and might as well order food too. Also, the server does not inform you that the molten lava cake dessert takes 30 minutes until you get to dessert. so there's another long turnover time. I don't know if they are understaffed but it has always been like this! Also it would be nice if Christmas music was played instead of loud instrumental music read more

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I really don't understand the average and subpar comments here on Yelp. Is it people expecting filet mignon and pay for hamburger? I don't know. All I know is we had a terrific time with truly delicious food and expertly crafted cocktails! This was a treat, and we enjoyed every second of it! We opened with appetizers of a shrimp cocktail and their hummus. Our beverages of a Manhattan and chocolate & bourbon cocktail were absolutely amazing! The shrimp cocktail was visually stimulating with the fog coming off from the dry ice. The hummus was surprisingly delicious! My wife raved about her filet and I thought my grouper was scrumptious! Our service was absolutely top notch! I rate this visit on par or maybe a half a step above The Capital Grille. Keep up the great work! Hopefully we'll be back sometime. read more

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[[HIGHLIGHT]]We only went here for the view and the drinks.[[ENDHIGHLIGHT]] I would go back for the drinks. A little slow on the service but the crews were friendly. read more

Chart House - New American Near Me - San Antonio, Texas

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We are members of Landry's Select Club. This is a very nice restaurant that we like for special occasions or just a "staycation"type visit. The chefs are always creative and the meals are presented well. We had a steak filet mignon with garlic mashed and a sea bass fish option. [[HIGHLIGHT]]I recommend going right before sunset so you can see it during day and when it gets dark with all the city lights.[[ENDHIGHLIGHT]] read more

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Well if there is a popular event happening at the Aladome. You can kiss the happy hour good bye. Why they don't tell you this on the website is not surprising. It is San Antonio. This place will screw you over faster than any other city. The people are rude. I don't understand why they have to be? The staff was not very approachable. It was like we were keeping them from some important conversation with another employee. I was embarrassed for the group I brought in to SPEND money. read more

Beautiful restaurant with breathtaking views. We arrived one hour before closing for a late night family dinner. I ordered the filet mignon which isn't my go to but I loved it. Now for the real deal- our waiter Jason. He was one of the best waiters I've had in a long time. Sense of humor and completely professional. When in San Antonio a must is the Vhart House and ask for Jason. read more

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Service was top notch, the food was amazing, we had the cheese fondue, the shrimp Mac and cheese and fish and chips. My wife said the clam chowder was excellent read more

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[[HIGHLIGHT]]The best views in the city.[[ENDHIGHLIGHT]] We ordered salad, fish, king crab and the crème brûlée flight. read more

Chart House - New American Near Me - San Antonio, Texas

This place was super fun experience! All the food we ordered was really good. My favorite dish was the Shrimp and Crab dip. I would get that every single time. FYI happy hour is only at the bar. Website was a little confusing about that but no biggie. The server Dave was very helpful and kind! We met both the AM Emily and the GM, they were very kind and wanted to make sure we had a memorable experience. We came in for my sisters birthday and they gave her a dessert with a candle and the server even gave her a card from him That was one of the sweetest things i've seen a restaurant do for birthdays. I love how it revolves so we can see all around the city during our dinning experience. The pictures from this viewpoint are beautiful. they also have spots that tell you whether you are looking south/north/east, etc The one downside was that they do not validate parking. That threw me off because MANY restaurants i've been to usually validate. read more

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They greeted at the bottom of the restaurant and at the restaurant. They were very friendly as we were literally the first ones there. So they were having their meeting before breaking off and doing their job. Ambiance is nice. The view is good as it rotates around. We went full circle while we were there. Food was good but the server could have done better. He spilt drinks as he was filling up our cups , he didn't refill till our cups were empty and towards the end. Which he did apologize. He didn't take his time putting the plate down and spilt one of the dipping sauce on the table. I had told him my son wanted his burger plain and dry. No cheese and he gave him cheese. Other than that we were literally the first ones there and it was great. read more

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We've been here before but it's been a few years. Before you go, know that parking is $25 and they do not validate parking - definitely a downside. When we arrived they already had our reservation pulled and menus ready for us, which was a positive. We were seated immediately on the outer ring so we had a great view as we turned, with one complete revolution every 55 minutes. The view is THE draw to this restaurant. Being able to have dinner while turning slowly and seeing the scenery turn from daylight to sunset to darkness with city lights is really awesome. For the food. We had the fried calamari and the coconut breaded shrimp for appetizers. Both were prepared very well. The shrimp had a great flavor and all three sauces were very good and paired well with the shrimp. The calamari was also prepared well and the light glaze was spot on! The calamari was a very generous portion. The Spinach salad (with eggs, Mushrooms, bacon and radish and warm bacon dressing) was very tasty and also a very generous portion. For our entrees we had spicy ahi tuna and prime rib, both with garlic mashed potatoes. The prime rib was also a very generous portion. It was prepared very well and the creamed radish and au jus sauce were also prepared perfectly. The garlic mashed potatoes were very tasty. The Spicy Ahi Tuna - a big disappointment. The chunks were the size of chunks of pot roast. The tuna was dry and despite ordering medium rare, it was overdone. The wasabi paste was actually a wasabi sauce and had almost no 'heat' at all. Not what I'm used to with all of the other restaurants I've been to that serve Ahi Tuna. I would not order it again. For dessert we ordered the volcano chocolate cake with Heath pieces and ice cream. Really, aside from plain ice cream - that is the only desert choice. Make sure you order it early if you want it because it takes 30 minutes to prepare (we ordered it when we ordered our meal) as indicated in the menu. The service was mediocre. My glass was empty for extended periods of time and we had empty plates for long periods of time. Despite ordering the dessert when we ordered our dinner, it took about 30 minutes after we finished dinner to get our dessert. The upside was the great view while we waited. When my Ahi Tuna arrived, I was not brought a steak knife - I only had my butter knife. My first soda glass had a foreign substance all over the outside - with dish washer power or food of some sort - not happy about that. I asked for a new glass and received one - but it also had a foreign substance on the outside of the glass, just not as much. Overall - most of the food was really good (except the tuna); The view was awesome; the service was mediocre at best for a restaurant as pricey as this one; and the parking was ridiculous. We may try it again in the future but we weren't as pleased overall as the previous visit. read more

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[[HIGHLIGHT]]Chart House at the Top of the Americas offers great views of San Antonio's skyline, which immediately sets an impressive tone for the evening.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The spacious, rotating dining area gives diners a 360-degree view of the city, with helpful signage indicating directions like north, south, east, and west--a unique and appreciated touch for orientation.[[ENDHIGHLIGHT]] We started with a selection of appetizers: calamari, coconut shrimp, crabcake, and hummus. Each dish brought its own fresh, delightful flavors, though I was a bit disappointed when they couldn't make a French martini. The main course didn't disappoint--the 7 oz. filet was cooked perfectly tender and had rich flavor. However, some elements could have used improvement; the mashed potatoes, though flavorful, arrived lukewarm, and the mushrooms lacked seasoning. For dessert, the hot chocolate lava cake was promising but didn't quite meet the high expectations set by similar dishes at other top steakhouse locations like Morton's. While it had the molten chocolate center, there was a subtle aftertaste that didn't sit quite right with me. One area for improvement would be better guidance on the pathway to the restaurant, especially given the size of the Tower of the Americas complex. Our server, though new and still learning the ropes, brought enthusiasm and did his best to enhance our experience. Also, [[HIGHLIGHT]]the dining area was super cold in some spots and warm in others.[[ENDHIGHLIGHT]] Having visited several Chart House locations, I'd say this one was okay, but the overall experience could be elevated to match the scenic setting. Despite the small misses, I was grateful for a memorable meal and appreciated the lively conversation with my company. [[HIGHLIGHT]]The restaurant remains a unique choice for anyone wanting a spectacular perspective of San Antonio and a relaxed evening with a view.[[ENDHIGHLIGHT]] read more

Chart House - Crème Brûlée Sampler - New American Near Me - San Antonio, Texas

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[[HIGHLIGHT]]Absolutely horrific. This place is basically the Rainforest Cafe in a tall building.[[ENDHIGHLIGHT]] The shameless tourist trap experience starts with $20 parking fee to park on the middle of a giant mostly empty industrial parking lot. Ok. [[HIGHLIGHT]]The lower waiting area is literally Disney slop complete with a giant "gift shop" full of random junk and a sticky floor.[[ENDHIGHLIGHT]] The hostess seemed miserable to be there. The rotation function of the tower was broken! Thanks for telling us that when we made reservations...that's kindve the main point of this place. The main lobby experience finishes with a mandatory Photo Booth where they later come to your table trying to sell you a cringey photoshopped family picture. Like who actually buys these? The elevator attendant cut our party of 5 in half so we didn't even get to ride up together. The restaurant. I had low expectations but yiiiikes. When you get to the top, instead of going to your table you are in yet another waiting area where people are packed in. And then they're yelling out people's names like a bad chain restaurant. Really awkward set up. Food wise everything was mediocre at best. We had steaks and prime rib. You're being served select grade beef here at Prime prices. Worse almost every dish came out slightly colder than it should be. Service was fine but not notable. [[HIGHLIGHT]]Bottom line: this is not an elegant place for a date or business dinner. It's a tourist trap, like the worst part of the river walk but in the sky.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]People were wearing sweat pants and ball caps.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The view is...well it's San Antonio lmao.[[ENDHIGHLIGHT]] read more

Made reservations for Christmas day cause we didn't want to cook and wow a lot of folks had the same idea! We were shock on how busy it was, and happy we made reservations! We arrived a few minutes before our reservation and was asked to wait no problem. We then got up to the restaurant, and there were probably 20 people waiting in the lobby... we checked in and waited to be called. It was about 15 minutes before we were seated, but we got a great seat! It was probably another 10 minutes before we were helped, but they were slammed, so we just enjoyed the view for the time being. Our waiter did finally make it to us, and we tried to order everything we could, caise we were starving! Our drinks took another 10 minutes or so, and apps arrived shortly after that. The drinks were nice and strong, and the apps were great! The crab cake was full of crab and cooked perfectly, also ordered the shrimp, avocado, mango stack. It was nice and refreshing but not much flavor. There was a set menu for the holidays so we ordered the clam chowder which was really good, the lobster bisque which was good but a little thick, the Surf and Turf which was cooked perfectly and the truffle crusted sea bass which was so awesome and tasty! The asparagus i got was more or less raw, just heated, but I ate it anyway. The deserts were great we got the mud pie and the mini lava cake. All in all, it was a good experience, I think it's time to update the place a bit it's looking worn down IMO..... It did take quite a while. I think we were there for about 2 hours altogether. Our waiter was awesome and the food was fantastic! Would def go back, just not on a holiday! read more

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The hostess and wait staff were very confused and not very efficient about seating people. The staff was not very friendly at all. The food was very pricey for what you get. [[HIGHLIGHT]]When we went, the revolving part was not working and they don't tell you that ahead of time when you make a reservation[[ENDHIGHLIGHT]]( main reason we even went to eat there). AND REVIEW YOUR BILL CAREFULLY AT THE END, BECAUSE THE PRICES THE WAITRESS TRIED TO CHARGE, WERE NOT THE PRICES ON THE MENU. Would never go back again. It's a shame too because The Chart House has a very good reputation in other cities. read more

Made a reservation for dinner. Highly recommend since the restaurant was very full when we arrived. I recommend arriving with a little extra time since it took a few minutes for the elevator to take us up. We were seated by the window, such an amazing view! Very cool that the floor slowly spins so you can soak up all the views. They were sold out of the two appetizers we wanted. We ended up getting hummus which was good but nothing crazy to get again. For dinner I got the filet mignon with the chimichurri butter with a side of shrimp scampi. This was super delicious. I would 100% order that again. For drinks I got a classic margarita. Beautiful date spot! Recommend to check it out. read more

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Chart House for lunch is not the same as Chart House for dinner. The few times we've been to Chart House is for dinner dates but this time we decided to bring my mom to experience the Tower of The Americas and take her for lunch with a view. Such a disappointment. The kitchen was so slow, but the restaurant didn't even have a wait. The burgers were burnt and my plate barely had any fries. Usually the dining experience is so nice and enjoyable but this time it just felt like the lunch was dragging. Such a bummer. read more

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Be prepared to wait forever.... [[HIGHLIGHT]]First off the view is amazing.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Everything else was sub par.[[ENDHIGHLIGHT]] We had reservations at 12:30. The resturant wasn't even near packed anywhere but in our servers section. She has 12 tables-I asked her. We didn't get seated until 12:40. Ordered when she's came back to get outer drink order a few minutes later. Didn't get our food until 1:55pm. Didn't get our dessert until 2:45. [[HIGHLIGHT]]I walked around several times and her section was the only packed one.[[ENDHIGHLIGHT]] We walked out of the resturant at 3:10pm. Our server was wonderful and totally overworked. I wouldn't go back because of the wait time. read more

I believe our server's name was Jeremy. He was so kind and helpful and apologetic. When we first arrived there was quite the crowd waiting to be seated so they told us we could wait upstairs at the bar if we'd like. We went up at ordered drinks and right when we did that, our table was ready so it was kind of clunky. [[HIGHLIGHT]]The tables are fairly tight together in certain areas which means if you are staring out the window to see the view, you may also awkwardly be staring at another party that's between you and the view.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]My sister's starter plate that was set at the table was dirty but that was quickly replaced.[[ENDHIGHLIGHT]] The food was good. However, our soups came out cold and the lobster bisque was wayyyyy too spicy. I didn't know it was southwestern lobster bisque?! LOL (it's not) The wait time for our main dishes was quite long. [[HIGHLIGHT]]It was a nice bucket list restaurant visit but you definitely go for the view more than anything.[[ENDHIGHLIGHT]] I probably only would come back for like a 4th or July or New Year's celebration where you can see fireworks from up there. read more

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[[HIGHLIGHT]]Walking in, I appreciated the beauty and fanciness of having lunch at the top of the tower.[[ENDHIGHLIGHT]] The food prices are definitely based on the location and not the food. I started with the shrimp and crab fondue as an appetizer. It was really good until I found that mini shrimps were used instead of actual shrimp. It felt like I was eating a cup of noodles. Then my lobster bisque was so sweet and had an aftertaste similar to eating bread which was gross. My friend is a dumpster so he ate it but first telling me that it didn't taste good. My meal was pretty well made, not handmade noodles, but it was expected. My other friend's lobster was also tasty looking even though I didn't try it. Then when the desert came, I expected a lava cake and it was definitely a cake that was made yesterday with hard crusty edges and no "lava" in the middle. It was pretty though. So if you're coming here based on looks, it's perfect. If you're a foodie like me; I wouldn't waste your time unless you have family in town and want to do something touristy. read more

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We looked forward to a great dinner while visiting family. Although we had reservations, we waited in the ground floor lobby, then waited for several elevator trips & then waited again in the restaurant lobby. There are a lot of missed opportunities to provide efficient guest flows and timely service, with the use of reservations and knowledge of how long the elevator trips take. Guests should be seated as they exit the elevator. The wait service was very slow with long windows of time before our server returned. The most engaged interaction we had was with James, a chef, who came to offer alternatives as one of the selections was unavailable. Although the food was slightly higher priced, as expected for the view, the quality was average. Our check was not correct on delivery. [[HIGHLIGHT]]The only real draw is time to sit and enjoy the view.[[ENDHIGHLIGHT]] read more

Terrible!! You could improve everything with your food, drinks, and wait staff!! Our drinks watered down and the wait.... Our food was cold, and our steak was cooked beyond Well Done and which you can only get the steak medium. When you are ordering a steak you should be able to get it how you would like it! Our waitress was friendly but took way too long to bring us everything. [[HIGHLIGHT]]The only part of this experience was the ambiance and the fireworks![[ENDHIGHLIGHT]] We will never do this NYE dinner again at the Tower! read more

Great place to see the sunset with dinner. The service was great and the food was delicious. The coconut shrimp is a great starter and the herb chicken is a delicious and simple option. read more

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Good food great waitstaff but a little slow service but not terribly bad Food was good and food service good after a slow start read more

I came here for a Valentine's dinner and the lobster pasta was delicious. The lobster and noodles were very buttery and cheesy. The entree came with a lava cake because it was on the Valentine's sweetheart menu. I wish the portions were bigger for the price. Our server was nice but she didn't have good wine recommendations based on what I said I like. All in all it's good food but very expensive. read more

Chart House - Lobster pasta - New American Near Me - San Antonio, Texas

It's a little expensive, but a great place to eat if you want a great experience in San Antonio! It's conveniently located at the top of the Tower of the America's, and the view is amazing. We had lunch there after visiting the very top observation area, and it just completes the experience of viewing downtown from above. The service was great, but the food took a while to prepare and serve, all in all, we spent a little over an hour and a half there, but it was worth it. I had the sea bass, which was cooked perfectly and the soy broth with the mixed vegetables was also perfect! To me, one of the best parts was the rotating floor/restaurant that goes around all of SA, letting you see the area around you. I definitely recommend Chart, but I would say that you shouldn't have anything planned for a specific timeframe for after your lunch/dinner. Will definitely come back! read more

Chart House - Little view from the restaurant - New American Near Me - San Antonio, Texas

Fun way to see the city from above. We had reservations to Chart House and spent 90 min spinning slowly around Tower of the Americas. Observation deck price was $17 but we just went for the lunch & view read more

Chart House - Lava cake - New American Near Me - San Antonio, Texas

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I came here a few months ago while in town for a conference. The space here is actually stunning, but is not being utilized to its full potential. The ventilation was extremely poor, as nearly everyone (patrons and workers) at the round bar were sweating profusely, the seating was ridiculously minimal, and the service was painfully slow for the amount of people they had manning the bar. The bartenders were very cordial and the drinks were great, but it wasn't enough to keep me there, nor to recommend to any friends or visitors. I was going to stay to have dinner, but after experiencing all of this, I went somewhere else instead. read more

Went to celebrate my wife's birthday. The service was absolutely fantastic with our server, Lanie, making the entire experience memorable. [[HIGHLIGHT]]The incredible views and perfect lighting, made the experience extra special.[[ENDHIGHLIGHT]] The food was nothing short of amazing. My wife had the 9oz filet mignon and I, the Chilean sea bass. They were both delicious, with the steak being the best she's ever had. On every level, this restaurant surpassed all expectations. I highly recommend Chart House and will definitely be going again soon. read more

Let's start off with the service. The service was amazing. Our waitress was . She was attentive. Caring. Everything you could want. After the service we were let down. $20 parking. Even with a reservation. They could at least comp you parking. Checking in, getting up for our reservation had no issues. We had noted on our reservation that we wanted a window seat to celebrate our anniversary. This was given. They accommodated us without knowing I had joined they $25 charter club. 5 years ago I went and they refused to give us seating by a window on a Wednesday night without paying for the club. Even though no one was there. This was the only improvement. This "fine dining" experience is really only for the view. It's not for the food. There's nothing special about anything, other than the view. It's a $200-400 dinner with the taste of Golden Corral or Ponderosa. That's the quality of the food. The steaks are tough. The lobster tail didn't taste fresh. The off menu Mac and cheese had plenty of watered down cheese for a $12 add on. Lots of cardboard tasting. No bread or any complimentary starter, that all other fine dining offers. No specials on menu. Not one exciting part of menu. I did expect more for the most expensive dinner I've ever bought. Without the view at a ponderosa I found have paid $37 for two without the wine. Food ( 1 star) - lacks taste. Flavor was generic. bland. The steaks were gritty and unflavored, even with a $3 seasoned butter up charge. -$14 bowl of lobster bisque was absolutely insulting. Like it had fake lobster seasoning. Lots of flour. ZERO pieces of lobster. Not a hint of lobster in it. What was I paying for exactly? The mashed potatoes were gritty. Reheated, and old. I didn't taste any garlic in them. Atmosphere- the you do rotate that's fun. You can experience the sunset. We went at 8:15. Great time to catch the sun going down to the night lights. Air conditioning was HORRIBLE! It was soooo hot. Made it very uncomfortable while eating. Took a lot away from the environment. When you can't be comfortable and sweat just from sitting, it's too hot inside. It would be nice if they fixed this. There's lighting and picture in walls that rotate and impose a huge glare on windows. Decor is very outdated. The tables and cushions are 80's ish. The music was loud, boring. Took away from the experience. Total crappy music. Nice classical, jazz, or something would be better. If they fixed a few things, it could make the average consumer feel better about the experience. 1. Comp parking with a dinner reservation. 2. Add some nice bread and butter to make it feel like a fine dining experience. 3. Fix the AC. Beyond the easier fixes. 4. Let's get a real lead chef. Make this menu stand out. With flavor. And make it respectable. It's insulting and sad this is what they call quality. I hope there are other Landry's are better. Over all it's even declined from a few years ago when I went. It still is over priced, very low quality food. I do not recommend wasting your money. You'd saved $100's and be happier if you went to a Texas road house or an outback, and just paid to go to the top. The food in comparison is superior at any other chain restaurant. read more

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Menu looked good but food came out cold. Asparagus was overcooked and bottom 3" of woody stem should have been cut off. Dessert was the only shining star in the food. Service was sterling. In tower of the Americas which rotates. Ambiance was impressive. Expensive, overpriced and underwhelming due to cold and badly prepared food. All together an underwhelming experience. 3 stars can't really recommend read more