Frank was amazing. We came in with 8 people at the bar and Frank welcomed us with open as. The food was good but the customer service was 5 stars. We came in after morning a family member and Frank made our night. He made us feel so welcome and got us everything we need before we even thought to ask about it. Never been to a Chedder's before but would absolutely come again. read more

Late Memorial Day lunch. The Bartender was just fabulous ,professional and the quality of the food was delicious . Our Bartender/waitress left us a beautiful note that we will cherish. We will be returning for sure read more

Epic fail from start to finish. We drove 25 minutes, paid over $6 in tolls, and got home only to discover our order was a complete mess. We were missing an entire rack of ribs, my husband's Chicken Fried Chicken dinner was replaced with chicken tenders, the sides were wrong, and we received only 2 croissants instead of the 3 that came with our order. Because my husband's meal was missing, we ended up having to make another trip and buy him dinner from McDonald's. To make matters worse, the food we did receive was burnt, overly salty, and honestly not worth eating. The biggest disappointment was customer service. We were promised a refund for the mistakes, but that never happened. Between the incorrect order, missing food, wasted time, extra travel costs, and an unfulfilled promise of a refund, this was one of the worst restaurant experiences we've had. We expect mistakes to happen occasionally, but how they're handled is what matters--and Cheddar's completely dropped the ball. We won't be back. read more

Sat down and ordered waters. Asked for straws multiple times and waitress kept saying she'd get them and never did so had to get some from the bar. Ordered food and took quite a long time to come. When it finally arrived the waitress put the food on our table and then grabbed it and said it's for the other table and then told us our food is shortly on our way. Another 20 minutes later she came and asked us what our order was since she never entered it. Making a mistake is one thing but being a liar is another. read more

Poor management!! The blinds on the window by our table we're DISGUSTING, caked on dust and dirt and grime hanging off of them, right by our faces! Made me wonder how gross the kitchen must be. The service was very slow. I won't be going back. All of this is very poor management. read more

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Well, I paid for multiple sides of ranch and they were all missing. Food was cold despite picking up on time. Avoid this cheddars at all costs. read more

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Poor service! Intentionally slow service. Two tables sat well after my daughter and I and were served their food before us. We ordered only an appetizer and kids meal. Nothing that should've taken 40 mins to make. It wasn't until I wanted to cancel my order that the manager decided to bring my food out and offer to comp the food. It was no longer wanted. Upon being seated our table still had crumbs all over the seats. Just avoid this location. read more

Considering the cost to go out to eat these days, I believe that Cheddar's has super reasonable prices and a great variety of food on their menu for everyone to enjoy something. Their service was quick when we dined in today and our waiter was excellent. He was very nice, attentive, and helpful. I ordered their fried fish and shrimp platter which was a great portion and tasty. Their buttered croissants that they brought out for an appetizer were also the bomb. We will definitely be back for another family meal! read more

Cheddar's... Oh, how we love thee!! Needing a small family meal FAST, placed an online order and picked it up... the food was HOT, FRESH, delicious and the portions were perfect!! Did I mention delicious? :-) I didn't get pictures as everyone divoured it as soon as we set it out... THANK YOU for your conistancy of FRESH and FLAFORFUL food... like no other!!! If YOU are in need of a family meal.. give them a try, you won't regret it, really... AND, if you haven't had their buttery croissants... ohhhh, you're missing out! read more

Standard experience. Two drinks. One appetizer. One entree. Margarita was fine. The spinach dip was hot and full of spinach. The chips were warmed. The fish and shrimp was hot and crispy. The fries were hot and cooked evenly. The service was good. No issues. No crowd. read more

Cheddar's Scratch Kitchen - Honey Butter Croissants - American Near Me - Allen, Texas

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I know I say this a lot , but yes out running errands. Cheddars, chain restaurants are luck of the draw in my opinion. Nice clean inviting atmosphere. Pretty busy, a lot of folks enjoying a meal. Arrive was decent, new waitress doing her best. Food was decent, ordered flavored tea, missed the mark. A fantastic manager came over she was amazing. Everything was addressed and the meal went well. I'm sure we'll be back. Stay safe . Stop by, tell us what you think. read more

I love the food and a drink is delicious. A very quiet place to enjoy. I come here two days a week. read more

Cheddar's Scratch Kitchen - Came only just to drink me a nice refreshing drink - American Near Me - Allen, Texas

Good food at a reasonable price... what's not to like?? I was so disappointed when they closed the Plano location... but it's worth the drive to Allen! read more

We came late afternoon today for our lunch/dinner after the North Dallas Toy Show across the street. We were seated very quickly and it didn't seem overly busy. Sometimes when's it's busy it's too loud but today it was nice and quiet. We waited a good while before our waitress approached us for drinks, it was long enough that we had time to completely decide our meal. So when she took our drink order we told her we were ready to complete the order with our meal choices. I'm hoping she was just having a bad day but a bad attitude was pretty obvious. I ordered the buffalo chicken wrap and a raspberry lemonade, my husband ordered a raspberry tea and the chicken fried chicken. She brought our drinks and immediately walked away. I knew as soon as I looked at the raspberry lemonade I knew it wasn't right. It was just water and raspberry syrup and not even much of that at all. Our food was brought out quickly but not by our waitress so couldn't discuss the drink. I finally found the call sever button on the kiosk and she came after a few minutes. I explained the drink situation and she took it and brought me a water with lemon. Buffalo chicken wrap was ok but would have been amazing if it had been hot. The cheese was barely melted which just didn't blend the flavors well. So back to the drink issue, we go to pay and the lemonade that I didn't drink was still on the tab. We call the waitress back over and explain that the drink was still on our tab and could it please be removed. She leaves and comes back and grabs the kiosk. She did take it off. While paying the manager brings me a strawberry lemonade, apparently our server explained what happened to the manager when she was removing the drink from our tab. The manager didn't want me leaving until I knew she was apologetic and that this is what a lemonade should taste like, I took this to mean the manager made it a teaching situation which impressed my Husband and I. Wish it had been a better experience but we will give it another try! read more

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Great place to take the family to eat. Food it's great, drinks are really good, service is awesome, it's very clean and so are the restrooms. The bread they give you when you get there is delicious. Highly recommend it. read more

We are regulars at Cheddars & have always been pleased. Until our September 30, 2025 visit. They weren't very crowded- we went for an early dinner. The hostess was glum- no smile, no friendly greeting. Either didn't want to be there or just having a bad day. Never let it show! She seated us in the bar area for some reason- our first & last time sitting there. For a "not too busy" evening, it took quite a while for our server to arrive- Moses. He was not attentive- he forgot my husband's salad & didn't offer drink refills when our glasses were empty. I flagged down another server, since Moses was talking to his co-workers behind the bar. He was much more occupied with his co-workers behind the bar- as customers seated at a table, we were not his priority. Our first experience with a disappointing server at Cheddars! My spasagna arrived dry & overcooked, with room temp garlic toast. Moses never asked about our meals- he did the minimum- took our order, brought the food. We completed the tableside survey, but it didn't ask about the food at all. That should be rectified. And the honey butter croissants barely had any honey butter, so they were very dry. When Moses was again flagged down to bring a "to go" container, he didn't offer refills to go. Other servers there have always done that. Disappointing visit, but we'll hope for a better experience next time! read more

The service was truly terrible. We sat at our table for 15 minutes without being acknowledged, much less a drink order. We did let the hostess know that no one had come to the table and she didn't seem to care or offer to get anyone. We finally asked to be moved to a different section. When seated, the table was dirty with drink and food. The food was okay, which was expected as it's Cheddar's, not a fine steak house. I would NOT recommend this cheddars, due to the service. read more

We arrived at Cheddars around 9pm... we were seated but waited bout 15 min before our waiter came for our order. The 2 croissants were cold, our waiter Jace was quick to get us hot ones. The food, spinach dip, fish& chips were good Started off slow but turned out good Jace was a good waiter read more

It's no wonder they're rated 2.5 stars -- the rating says it all!!!! I'm honestly a little disgusted with the takeout food we were given. For the amount of money we spent, the quality was beyond disappointing. I wish I had taken pictures of all the food, but my family and I were so turned off that we immediately threw the food away. I even feel sick to my stomach as I write this. The kids' Chicken Alfredo pasta had a rubbery texture, and the New Orleans pasta tasted (and looked) like something straight out of a 1-star kitchen. The hamburger was not cooked medium well as stated and had a flavor more like an Impossible Burger than beef. Surprisingly, the only thing worth eating were the croissants -- thank goodness for those. Unfortunately, that was the one bright spot in an otherwise awful meal. We will never be returning. Cheddar's is just not the same anymore, and in my opinion, they might as well close the doors if this is the best they can offer. Such a shame! Save your money and make your own food lol. read more

Cheddar's Scratch Kitchen - American Near Me - Allen, Texas

Went in & walked right out. Roach infested. My husband and i went to a booth, got our drinks, waited 15 min for service . Saw a roach and lost our appetites , didn't even want to drink our sodas! Sucks because this place was so nice in 2016 & very nostalgic to me. read more

We arrived just around 3:45ish, we waited about 10 minutes to be seated. Wasn't busy at all. Given that we go here and there, ordering would have taken us long at all. The area we were seated only had 4 tables which included us. One waitress passed by us 2 times and didn't ask if we had been helped or let us know that she would be right back. I approached the young lady that sat us, don't think she was the hostess, started we had not been waited in. She followed me back to my table to see exactly where we were seated, there was a manager standing and witnessing it but she didn't offer to get our drink orders to assist the waitress; she stated let me go find your server. 5 additional minutes went by and still no one came. As we were walking out, no one including the young lady that sat us tried to stop us from leaving knowing we hadn't been waited on. Better customer service needed. read more

It's been a while since I've been to a Cheddar's. The last time I visited one was about 4 years ago and I found more than one long black hair in my food. Barf. After notifying the waitress who wasn't willing do anything about it, I asked for the manager who simply assured me that all his kitchen staff are wearing hair nets. Ummm, I certainly didn't put it there, and anyway my hair is blond. So Today I decided to go out on a limb and give them another try. Different location. They were busy but we noticed a couple empty high-tops in the bar. We asked how long the wait would be for that? Hostess said "No problem I can seat you now." She walks us over and notices dirty dishes stacked on both. She said, "wait here, give me just a moment" and walked off to what we assumed was to have someone bus the tables. We stood awkwardly in the busy bar area for a few minutes before deciding to just sit and one of the high tops to be out of the way. No one came to bus the table. Or offer us menus, drinks, nothing. I went back to the hostess stand to ask when the dishes would be cleared and when we can get some menus? Hostess suffered amnesia and didn't know what I was talking about but handed me 2 menus and silverware to take to my table myself. We waited a few more minutes before we saw a bus boy making his rounds and waved him over. He cleared the plates (without wiping down the crumbs on the table). We waited another 5 minutes, by that time we'd been there for almost 20 minutes total with no one waiting on us. So we decided to just leave. Maybe they were doing us a favor? Who knows maybe today's special was Black Hair Pasta again?! No thanks! read more

You can never go wrong with anything on Cheddars menu! I got the crispy chicken salad with honey mustard and their dressing is the best! Our waiter was so fun and highly recommended the drink which I loved! Went during the week so it was slower and we got right in. read more

Cheddar's Scratch Kitchen - American Near Me - Allen, Texas

To be fair before this starts, it is tax free weekend on a Sunday after church before back to school so it is a fairly busy time for all businesses. The cheddar bacon fries were delicious as you can imagine. Next were the main dishes, my mother had the chicken strip salad thing, the dressing was really watery and the chicken well fried but slightly dry but it was good all in all. The serving size however was massive, you almost loose money as a business considering you toss left over food product and don't turn a profit on the food waste. I have the New Orleans pasta and to be honest, it felt more like a Lafayette pasta. It was ok but the shrimp still had their tails which usually does not happen with a pasta dish, the sausage was mediocre and scarce in the dish, only had about 3-4 1/2 inch coins of sausage, the chicken was really big and bland, the shrimp were tough and chewy, the pasta was massive and the sauce was, well, it was just meh. It didn't stick to the pasta well and it wasn't spicy, it wasn't really flavorful either. The serving size was once again massive, was wasteful really. Besides that service was great and calm and collected given the busy day. Update: I now have some stomach complications...take a look at the pasta please and thank you.... read more

01/13/24- Saturday Late post... first time we ate at this particular location. Staff members were very nice. We enjoyed our food!!! read more

Cheddar's Scratch Kitchen - 01/13/24 - American Near Me - Allen, Texas

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Simple dinner order of Salmon which came over white rice, red beans and rice and fries with water to drink. They were probably at 10% capacity at 5:00pm. It took 20 minutes to get my order. I got broccoli instead of fries. Waiter did bring my fries and very quickly. Salmon was barely warm, rice was almost cold. I'm guessing my order had been ready and sat for quite a while before being served. Red beans and rice were so salty I wanted to spit my bite out but I forced it down. Sadly I had only a quarter glass of water left - which never got refilled. The only hot item was the fries but these were not crisp but very "mushy" if that makes sense. Bad food, bad service and a terrible experience. I will not be returning. read more

Super disappointed to be told At 6:30 on a Saturday that they were completely out of Monte Cristo sandwiches. Tab me out ... read more

We arrived at about 5:45 on Saturday, Sept 20th. We had a party of 6. The hostess asked if a booth was "okay" and I asked if we might have a table instead. We were with family we don't often see and wanted to be able to see everyone. She gave me what could only be described as a dirty look. She was incredibly rude, which I couldn't understand. She had, after all, asked if a booth was ok. A hostess is supposed to be a greeter, but she was an absolute turn off. If we hadn't had a group, I would have left. If the hostess/greeter is not friendly, it doesn't bode well for the experience. Fiortunately there was a tall man working who told her that a table was available. Perhaps the hostess just doesn't like elderly customers. I was very polite when I requested a table, but she still refused to speak again. She never once smiled. Five of the six of us were satisfied with our dinners. One had the Beef Tips, which were cut from a grissly meat. It was not edible. I do not plan to return. There are plenty of other restaurant in the area. read more

I was hoping that the baked potatoes had improved but, they still look and taste like they were cooked one week ago. The baked potato is literally brown on the inside, not white! Also the broccoli is mushy and over cooked. read more

I was pleasantly surprised with this spot. Not being from the south, I have never been to cheddars and I will definitely be back! The complimentary croissants were fantastic. I loved the wrap I ordered, the ranch dressing was fantastic, and my kids were full sharing a kids meal! I will be back for sure! read more

Morgan is the best server ever. Her pride for the establishment and how she recommended dishes should be praised by managment. Why am I only finding out about this place recently? Inside is cozy lodge vibes! Service is fast, attentive and the food for the price point makes it a slam dunk for family dining! read more

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We used to love this place but tonight was so ROUGH. Our server was kind but everything was so slow. We spent an hour and a half there. I think it was a half hour in when we got our apps shortly after our drinks. I ordered the steak tips and they were so overdone they were hardly edible. My 6 year old daughter said it tasted like beef jerky and wouldn't even finish one. We kindly said something about it and then were served beef jerky again. It took forever idk if it was forgotten under the warmer. We expressed same/inedible but were just told sorry. I have had years of serving experience where we treated situations like this MUCH differently. Offering to cover that meal or a discount on it at least. It's the first time I think I've left almost an entire dish on the table uneaten after forcing myself to eat a couple bites because I was starving by that point. So I felt like maybe this needed to be warned on yelp. It's hard timers for a lot of us lately, and taking your family to dinner can be a really special occasion these days. So at least being able to eat what you pay for is important. read more

This is usually my go to place for comfort food that doesn't break the bank. The soup was good. The cornmeal white fish was hot and good, but the fries and broccoli and rice casserole was cold. It's really sad how food quality has gone down since COVID. Someone should make sure food is hot before it leaves the kitchen. Of course, I will come back but it will be a while. I was shocked at the ratings as I have been to many different Cheddar's over the years with no complaints. Now I know why. Do better. read more

Cheddar's Scratch Kitchen - Potato soup - American Near Me - Allen, Texas

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They have so good value. Portion is big with reasonable price. We love their chicken fingers and honey butter croissant as always. Entree and dessert were ok. read more

Cheddar's Scratch Kitchen - Cajun Chicken Bowl - American Near Me - Allen, Texas

i love cheddars restaurants... i love their green beans... the service and ambiance is welcoming

I love how cheddars is everything I thought it wasn't. It's affordable with good quality comforting food made from scratch. Instead of rolls you get these delicious sweet honey buttery croissants...I had to order more. The broccoli cheese casserole and Wisconsin cheese bites were so good. My friend enjoyed the fish she got and we loved our server as he was attentive and consistent. It was rainy outside so not too much going on inside which made for a peaceful dinner. We will be back read more

Cheddar's Scratch Kitchen - Honey Butter Croissants Broccoli Cheese Casserole Wisconsin Cheese Bites - American Near Me - Allen, Texas

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The food was good. The wait on Sunday night was less than 5 minutes at 7pm. With that being said the waiter didn't get my order right. We also asked for napkins a few times before he actually brought them when we were getting to go boxes. The tea had like no ice it in at all either. read more

Cheddar's Scratch Kitchen - Chicken sandwich - American Near Me - Allen, Texas

Yesterday came to get carry-out got all the way to my brother's facility & wrong order! Nothing ticks me off more than to have my mouth/taste buds ready for a certain something pay $30 & tip only to not get what you ordered! Had to drive all the way back up there! read more

Great salad good service and the staff was good. We will be back soon. Wife had tenders and they where very crispy and cooked to perfection. read more

My waitress was very friendly hence one of the reasons for a star, the other was the view :) I got to see the fish. most of the time, the staff used the counter to put their trey to pick up dirty dishes. :( The food was rough, the French fries were dry, They tasted frozen! My burger had mo flavor, It was a tough meal to have . Would I go back? Probably not, it's not for me. read more

Cheddar's Scratch Kitchen - This was the view to the awesome fish tank but was blocked at times by a bucket of dirty dishes. - American Near Me - Allen, Texas