The Cheddars at Town Center Parkway, Jacksonville, Florida is one of the best restaurants I have ever eaten at. Their server CJ is an exceptional waiter and I wish he could train ALL waiters everywhere on how to treat people. He went above and beyond to make sure our dining experience was amazing. The food was amazing as well and I highly recommend Cheddars. I would give it 10+ stars! read more

Hello all. Today the Wife and I decided to go to Cheddars for a late lunch early dinner. Well as we walked up to the door a elderly couple stopped us and told us that they didnt have no waiter in the building and they wouldn't be there for a few minutes. We decided to wake because I was starving. Wifey had the 8oz Salmon with Loaded Mash and Broccoli. I had the Tender and Shrimp with double Broccoli Casserole. 1) Salmon was juicy and flavorful 2) Loaded Mash creamy delicious 3) Broccoli perfectly steamed 4) Tenders crunchy juicy and seasoned well 5) Shrimp crunchy (could've used a little more season) 6) Broccoli Casserolecreamy (rice wasnt cooked all the way) read more

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We had a lunch date with our daughter, her husband and kids at Cheddars's scratch kitchen in Jacksonville. We started with the Spinach Dip, with chips, and a side of salsa too. Everyone loved it. The buttered croissants arrived hot and according to everyone, delicious! Our waitress Tanahiry ** Was exceedingly professional, kind and very attentive to our needs, and order request. I dare say she was one of the best waitresses we've had the pleasure of meeting in a long time! We had a variety of different orders and everyone at the table was pleased with their food. The grilled pork chops were terrific, and the sides were good too! The coffee was hot, and the taste was spot on. The price is normal for the area, a little pricey for 6 of us, but it was worth it. The restaurant is clean and well lighted (a big plus for me.) We would definitely come back to Cheddars. read more

Cheddar's Scratch Kitchen - American Near Me - Jacksonville, Florida

Hanged out with colleagues for dinner and dessert at Cheddars Town Center before Thanksgiving as we gave each other gifts and spend time with each other's families. Mustard Chicken was my pick with sides of corn, mushrooms and red rice. It was warm and tasted alright. I should have added a little more gravy. Had the chocolate fudge cake and took a bite of the Apple Pie, they were both creamy and delicious. The payment iPad device had a bit of an issue as it automatically toggles through the tip and eventually selects 20% which the staff is aware of. Thanks for letting us know. This is a good place to bring family and friends as it is very spacious and great for get-togethers and there is plenty of parking outside. read more

Cheddar's Scratch Kitchen - Hot Fudge Cake Sundae - American Near Me - Jacksonville, Florida

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I came for dinner with a group of people and Cheddars was a good spot for that. The menu has a lot of options at pretty fair prices. We ordered a few starters the cheese curds and a couple of orders of the onion rings. Both were delicious! For my main I ordered the chicken tenders which were just okay. There was a lot of breading around the chicken. Now if you are a fan of breading these would be right up your alley but I personally do not like very much breading so I ended up dissecting the tenders. For my side I got the broccoli which was very tasty. I would say Cheddars is the perfect spot to come with a group and order drinks and appetizers! read more

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My 1st time trying this & it wasn't bad at all. The sauce that comes with it really elevated the flavor! read more

Cheddar's Scratch Kitchen - Monte Cristo - American Near Me - Jacksonville, Florida

A local coworker suggested this place when my coworker also from Phoenix, Arizona was looking for a quick lunch spot while on my work trip to the Jacksonville office. We were seated quickly and our waitress was very friendly. Loved the croissants they brought while we waited, and felt very welcome. Very comfortable booth and enjoyed the conversation with my coworkers while we waited for our food. As for food, I had the bourbon-glazed salmon & shrimp. The homemade bourbon sauce had me drooling! I would definitely order again and found myself craving a couple days later. May return before I'm back, and have on my radar if work sends me here again. read more

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My friend and I were having dinner at bar while waiting for kids at birthday party in the restaurant. I waited 15 minutes before the bartender, Linda, even acknowledged me and she only did so because someone else brought us over menus and apologized. I finally got a glass of water and had to wait another 20 minutes for Linda to take my drink order. We finally get our drinks, which were horrible, and she took my friends order but not mines. If we weren't waiting for the kids we would've left. Although the service and the drinks were horrible, the food was pretty good. Even so, we will never return. As empty as bar area was there was no reason for the atrocious service! read more

We were sat immediately, but then it took 23 minutes just to get an iced tea. We almost left just as our server finally brought out of teas. Then, there was literally a long black piece of hair in my husband's side salad. We told the server immediately, she carried it away saying it wasn't her hair but she would let her manager know. Well, my husband is bald and I have long blonde hair, definitely not ours either. The manager came over apologizing and saying she took the two teas off of our bill, so $6, her words, then walked away never to return. After that, our food came out. I couldn't eat my buffalo chicken wrap, I was completely put off of eating and the entire dining experience there. It's a shame because I have always loved going to the cheddars in Texas and was excited to go today but now sadly, I'm not sure I'll return to that location. Poor service, hair in the food, poor management response, not cool at all. read more

Cheddar's Scratch Kitchen - Buffalo chicken wrapper - American Near Me - Jacksonville, Florida

We had a wonderful experience for lunch! Our waiter Zurich was so fun and friendly. He gave great suggestions and absolutely helped to sort out the large variety of options available. The complimentary honey butter croissant arrived warm and flaky... fresh out of the oven! It was so delicious I ordered 6 more to take home! We were starving so absolutely spoiled our appetite with a deliciously large trio appetizer that was plenty for our table of 3. We chose the loaded fries, chicken tenders, and spinach dip. All very good! My sister and I decided to share the steak tips given our generous portions of the appetizers and croissants and it was plenty... very flavorful however a little over salted for my personal preference. I did very much enjoy the broccoli cheddar rice casserole added as an extra side. There is also a full bar with many cocktail options that I look forward to trying the next time. There is so much variety that you can truly visit often and not have the same thing twice! Also, the value for the food is a quite nice bonus when you get the bill! read more

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Nate, our server, did an excellent job. Very professional, clean and presentable. The food was tasty. I enjoyed the croissants. The carrot cake was an absolute amazing. Hostess was not at the front so we had to wait for 5 minutes. She was not attentive. I would still come back and give the hostess a chance. read more

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Service was quick and the drinks were great. The food came out hot with big portions, and everything tasted fresh. What stood out was having a gluten free menu it's not something you find everywhere, and it makes it easy to order without stress. Felt good to be there with my large over 10+ people group and we weren't rushed read more

Cheddar's Scratch Kitchen - Gluten Free Menu - American Near Me - Jacksonville, Florida

My husband and I decided to try someplace new for dinner. We were near the town center where we often are but we have not frequented Cheddar's often. We thought by going on a weeknight that it would be a quick in and out meal. Upon arrival, we had a hard time even finding a parking spot. The restaurant looked to be that busy. We were seated quickly because several tables had left at about the same time we arrived. It took about five minutes before our server realized that we had been seated. When he arrived, he quickly took our drink order and explained a few things about the menu. Because our drinks were coming from the bar, it took a little longer than expected to receive them, but that gave us plenty of time to decide upon what we wanted for dinner. When our server returned to the table to take our food order, he brought bread which held us over until our soup and salad came. The bread was to die for! Thankfully, there was only one piece for each person in our party, or we likely could have filled up on just bread! The main courses were appealingly arranged on the plates and the portions were perfect! Everything was quite savory & delicious. I had the side item meal and my husband had the steak & ribs combo. Sadly, neither of us could completely finish our respective orders! Our server was right on top of things even though the restaurant was a tad bit busy. He knew the menu, was very observant, and able to multi-task like a pro! The bathrooms were very well cleaned and fully stocked. Look out the water in the sink is ICE COLD! We would definitely recommend Cheddar's and will start patronizing it more frequently ourselves. read more

I love Cheddars so anytime I am near one i want to go even if its just for the croissants and a caesar salad. Tonight I ordered salmon, rice, broccoli as a baked potato. The salmon and broccoli was over cooked and the potato was undercooked. read more

Cheddar's Scratch Kitchen - Grilled Salmon - American Near Me - Jacksonville, Florida

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Great! No wait (added ourselves to the waitlist before arriving--super convenient). Server, Fallon, was attentive, nice and offered recommendations. Food and drinks were quick and delicious!! (I couldn't get a pic of the entree bc I devoured it too quickly) but try the Painkiller drink (their house specialty). read more

Cheddar's Scratch Kitchen - Country Fried Chicken - American Near Me - Jacksonville, Florida

It was packed when I went I loved the Caesar salad but I didn't really like my burger and fries much the service was great tho. read more

Cheddar's Scratch Kitchen - Bacon Cheeseburger French Fries - American Near Me - Jacksonville, Florida

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My family and I have been visiting this location over the past few years. The food is pretty standard. I love the honey butter crescent rolls, who wouldn't? The chicken tenders are usually my go-to item, they are freshly breaded and fried. I like the variety of side options. My last visit, I ordered a sampler as my meal, I was too indecisive to choose one thing. The chicken was good, the spinach dip was very tasty the queso was just ok. I added on a baked potato which was not great. The skin was like jerky. My sister ordered the same thing and they shorted her a tender which no one realized. Service is okay, nothing to rave about. I've had server be pretty good and then really suck. Nothing is consistent. The food is decent and service is hit or miss, that's my reason for the 3 stars. read more

No problem...we had a darling waitress last night who was saying, "No problem" over and over! Not just to us, but to all the tables around us. It was repetitively annoying. I spoke to the manager this morning and was politely dismissed. He was sorry. He missed the point of my call entirely. read more

Ok so, I have been to Cheddar's multiple times and let me tell you, this place sucks. The food is meh, the ambience is pretty, but the service is absolutely terrible. If you go there and order, order everything at once!!! It takes about 20 minutes to get your DRINKS! Yes! The first thing you order! The extra plates they give you are dirty but the croissants are yummy yummers. If you come here just take the croissants and run. read more

Cheddar's Scratch Kitchen - The Honey Butter Croissants - American Near Me - Jacksonville, Florida

I've visited several other links in the Cheddar's kitchen before, but this was my first visit to this location. I'm pleased to report that I was quite happy with both the quality of the food and the service we received here :-) Tip: If you're in the mood for a cocktail, consider trying what I had on my most recent visit - the "Pain Killer". It was quite strong, and very tasty Our server didn't hesitant to offer his personal recommendations (the honey butter croissants, broccoli-cheese casserole) which I appreciated. He even brought out extra syrup and sauces for each of us without anyone asking, which I thought was great of him. I visited here with three friends, and we went with several selections (mostly appetizers) to share. The Honey Butter Croissants were perfectly warm and covered in butter, ; I'd recommend them as an appetizer on the lighter side. We also had an order of Texas-Sized Nachos that were quite good; their portion size was on the large size, but we made fast work of them anyway ;-) Our orders came out relatively quickly despite the fact that we arrived just short of closing time. We all very much enjoyed our meal, and I wouldn't hesitate to return. read more

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Service was so bad, we will not be back! There was a large drunk party of ladies that were extremely loud and obnoxious. It was not the quiet, relaxed dinner we wanted. No longer a restaurant but a club atmosphere. read more

Bartender was nice. Seemed pretty green. But hard working. Food was decent, Mac n cheese could have benefited from a little more seasoning. Grilled Chicken was good though. Carrot cake was pretty good too. I'd go back for fried chicken. read more

I Visited Here 5/10/2025 (mother's day). We Had A Party Of 7 waited 2 hours and 30 mins to be seated, & Our Waitress Name Was Michelle. As Soon As I Set Down I Could Feel She Has Poor Customer Service, We Didn't Give Her A Hard Time Or Anything . She asked me can I grab the menu mind you everyone in my party order and I told her you didn't take my order yet, so I gave her my order. 1 hour pass by no drinks that we order from the bar and no food on the table another 45 mins comes by the food comes We asked a to go box due to being in the restaurant for more than 5 hours mind you we have a toddler that has been very patience and he was over it already worst experience ever at a Cheddars read more

we went on a field trip here, and 5 kids threw up because of the food.AND we got our food and drink the last minute before we were getting onto the bus to go to school again, some kids didnt even get their food and drink yet. BAD customer service read more

We keep coming back! My husband even stated this is quickly be coming a top spot in the rotation. I had a house salad to start. It has egg! I had the steak with coleslaw and broccoli. The steak was cooked to perfection at medium rare. The colesaw was good and I was glad it was not sweet. The broccoli could use more butter. I also had a strawberry Texas swirl margarita. Very cold but yummy! My family enjoyed their meals as well. They had a cheeseburger, shrimp and chicken tenders, and buffalo chicken wraps. Our service was great. Owen was very attentive and refills were on point! read more

Cheddar's Scratch Kitchen - Sunrise margarita - American Near Me - Jacksonville, Florida

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Cheddar's you broke my heart today, convinced some friends to come eat here and you couldn't handle any allergy requests and I even felt mocked by the waiter when asking a simple question if the lemon pepper or blackened was spicy. While the server did try to accommodate my friend's allergy requests the manager didn't even care to fix his mistake, instead insisting he was correct and my friend was wrong. While I love their croissants, and carrots, your restaurant is not the place to come for allergies. Shame on you and your manager. read more

We visited for New Years Day and they made us feel welcome, even though they were very busy. Our server was excellent and the food was delicious! Napkins were hard to come by for some reason lol but we had a good laugh about it and figured a delivery truck must have been late or something. Thank you for having us!! read more

Cheddar's Scratch Kitchen - Pink lemonade - American Near Me - Jacksonville, Florida

Three times they served us incorrect food and then it was cold. They did comp Us the meal but was highly disappointed with the lack of service coming from the kitchen read more

This is one of our fave places to eat in the town center!! Food is always fresh, fast and delicious. Staff is precious and attentive. Manager always stops by the table to check in. Nice lunch specials during the week. Check out the family to go meals !!! read more

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Don't waste your time or money. The only good thing about the joint is HH is all day 7 days/wk. The food was not good. Has gone down hill over the years. I was really disappointed!! read more

It was my birthday and I was having a craving for a philly cheesesteak for dinner so I went early in the day to get takeout as I was going to have it for dinner that evening. The first photo below shows what it looked like when I picked it up!!! PITIFUL!!! All burnt up and unrecognizable. The second photo is the menu photo of what it is supposed to look like!!! read more

Cheddar's Scratch Kitchen - This is what the philly cheesesteak was supposed to look like! - American Near Me - Jacksonville, Florida

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I wasn't Impressed ordered steak tips ...got like 3 small portion of mash potatoes asked for cheese and bacon bits in the mashed potatoes and it came out to the table without it! Felt rushed and waitress forgot Alot ..I honestly could have made it at home .I did like the honey butter Croissants read more

Their chicken fried chicken is outstanding along with the sides of mashed potatoes and green beans! My son had their ribs and said they were really good too! The service was a little slow, I believe our waitress had too many tables. read more

We did a pickup at Cheddars. The service was great. They brought it to the car promptly. The food was OK. Same dry chicken tenders, the husband enjoyed the pot pie more. They can keep those slimy pretend croissants. They are just a global of dough with watered down honey in a plastic carton they turned to slime. Ugh.​​ read more

Went here and got the Family meal. I always enjoy and love the family meal at Cheddars and I hope they continue doing it because it is such a great deal! I was very impressed on the customer service that I got from them, I ordered online and my plan is to pick it up around 4pm, but my scheduled changed and I had to change my pick up to 3pm instead, while I was on my way there I called and told them what was going on and the hostess told me that they are able to get my to go ready! I was so happy! and that's great customer service! now the food! I ordered the chicken tender meal (nom nom). this meal comes with 16 chicken tender, 2 large sides and 6 croissant. ooohhh mmmmyyy goodness!! it was amazing! the chicken tenders was juicy and still warm when I got home. the 2 sides I got was the carrots and the mashed potato. the carrots was my mistake because I thought I ordered corn but I was happy with that mistake because their carrots was so soft and so tasty!! just writting this review makes me hungry lol. Cheddars! you did great! can't wait to order again our Family meal. read more

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Went there on the recommendation of Yelp. Menu sounded decent, and sitting down in AC was needed on a horrid way. The lovely black woman at the front was friendly and quick to set us. But the decision to stop here turned bad after this moment. We were ignored from then on out. No one acknowledged us. No one would make eye contact. After what was maybe 15 min, a waiter tried to bring us food. We explained no one has even acknowledged us. He said, Oh!" And walked away. Again no one came. We walked out and no one stopped us. No one cared. read more

Decent food decent price, but don't forget this is a national chain. I believe it's part of the Darden family. Service was about par for the course. Just a clean busy restaurant. read more

Everyone knows Cheddars is just a glorified Applebees, but here's why I think it's better. Their bar section is huge, but the service in it is incredibly slow. Service most places has been pretty bad post VID and it's kind of the new normal. When the bartender was actually in front of us, it was fine. A bar that doesn't promote patrons to sit at the actual bar rail is a bit wild to me, but I digress. I only came here for the Monte Cristo and for that, it was everything I had wanted. It unlocked a core memory for me from the days of Bennigans. It was sufficient. The price point is decent and you get a lot for the money. Overall it's Cheddars. You know what you're getting yourself in to. Be patient and enjoy an average meal at the Town Center. Hey, had to do a chain! read more

Cheddar's Scratch Kitchen - Monte Cristo - American Near Me - Jacksonville, Florida

Possibly the worse restaurant we have been to in the Town Center area. The GM is not paying attention to anything much less the business. They serve a croissant drizzled with icing shortly after your arrival. Sorta like bread that other places serve. They were so undercooked and gooey that we had to ask for some that were cooked. They were so bad with little to no golden brown look to them. I don't know if their corporate chef knows what a croissant is. How do you screw up the first impression? The salmon was eatable but it and the rice were soaked in their bourbon sauce. The baby carrots were cold and tasted like they were candied. Gross! The ice tea couldn't be drunk because it tasted as if there was a pound of granulated sugar in each of our glasses. My fries were served cold too and the rice and beans had a dry look to the top of it as though it had sat under a heat lamp in the kitchen for sometime. The ribs were over cooked and had a grey look to the meat. Had a terrible taste. The only thing that we felt was palatable was the broccoli and cheese. The menu selections are right out of the 1980's. Terrible restaurant. read more

Presentation matters and this is how they brought out the cookie skillet ......... Very disappointed read more

Cheddar's Scratch Kitchen - American Near Me - Jacksonville, Florida