Insanely fast and professional service! Food tastes incredible! Drive thru system works perfectly And I was even given a free frosted lemonade read more

3rd consecutive time I've come to this location for breakfast and the service is UNBELIEVABLY poor. More employees than customers and I have to wait 3-4 minutes for someone to notice I'm standing at counter to order. After waiting 10 minutes for my food to be brought out, I have to go back to the counter and sure enough it's just sitting there, getting cold, with multiple employees standing around as my food sits on a tray with no one bothering to bring it out. No exaggeration--literally third time this has happened. I'm done at this location. You guys are tarnishing the brand...and seem not to care, as I gave this exact feedback on a CFA Survey last time. To no avail it would appear. read more

Don't get the line. But that lemonade freeze thing is the bomb. Wish it was 2-3 times the size though. Was gone within 1-2 stop lights away. read more

We frequent this location, usually the drive-thru. The line always moves quickly, employees are always friendly, bathrooms and dining rooms are well maintained, food always fresh and on point. The 2 times I've ever had issues were a long wait and a mistake to my order and each time they apologized thoroughly and gave me several free meal vouchers which more than made up for the problem. read more

Terrible establishment they have awful service and treated me like trash! Don't eat here I found spit in my food.

It is astonishing that people somehow do not use the Order Ahead feature. It is extremely fast, the orders or I was accurate and they somehow I was delivered fresh, hot food. Easily the most consistent and delicious fast food chicken we can find anywhere. We love the amazing service at this location, whether dining in or picking up. Highly recommended! read more

Amazing chicken! Affordable when you order ahead ! I like fries ! Often go there! Not open on Sundays, but that's ok!

I took my boys to the arboretum and we stopped at Chickfila on our way home. Because of the pandemic, the store does not allow anyone inside. I came to the door to order inside but was asked to order from my app or go through the drive through. Thankfully, I was able to order through the app pretty quickly. They brought out our food and gave me a gift card for a free sandwich for the inconvenience and for waiting. (The wait wasn't very long) I like that this restaurant has tables outside. The staff is friendly. The location is convenient. I will come again! read more

The food is great here but i took my kiddo into the play area and i al less than impressed... napkins, random socks, and boxes left about in the play area just weird read more

Chick-fil-A - the play area is so messy... - Fast Food Near Me - Chanhassen, Minnesota

They serve rubber chicken efficiently. I Have been there several times. My granddaughter likes the nuggets, probably because of the crisp deep fried coating, otherwise a no! read more

I love that they serve items from the lunch menu during breakfast hours...if you don't mind the extra waiting time. Food was amazing, as you would expect. Served by a nice gentleman Anthony. Very professional and polite. Very clean inside. I always come back for the customer service. Not to mention the food. Love my spicy chicken sandwiched. Great job guys!!! read more

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I was blown away by many staff members they had. It's the first time I had been there in a while and the staff was so kind, patient and friendly. My food was great quality and delicious. Easily a great fast food stop with good quality ingredients and fresh foods. Highly recommend this location read more

Chick-fil-A - Spicy Deluxe Sandwich - Fast Food Near Me - Chanhassen, Minnesota

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My teenagers love chick-fil-A. I really like the original sand which with extra pickles and Mayo. My teenagers get the grilled nuggets. Waffle fries are very good. Food is always made fresh. Love the diet lemonade. I don't think there is a bad option in the menu. They also offering catering options which we have done several times. read more

The bacon, egg, and cheese biscuit was awful!! Just was not what I thought it would taste like! Waste of money.....will stick to the chicken next time. read more

We love Chick-fil-A but try to limit it to once a month, a quick synopsis of the last two visits via the drive thru, 1st visit 5 weeks ago I ordered 2 grilled chicken club sandwiches, 1 original and 2 fries, got home and 1 Club was missing, checked receipt and wasn't charged for the Club, oh well I better be more clear and check the bag next time, went back a week ago to the drive thru, ordered same being very clear this time saying 2 Club sandwiches, got food checked receipt and was charged for 2, checked bag and 1 was missing again, pulled over went inside telling them a Club sandwich was missing showing receipt and they gave me another, got home and one of the Club sandwiches was missing the cheese and bacon, not one for complaining here but there are growing issues with fast food restaurants these days but I understand, I guess read more

Orderer a spicy chicken with Colby jack which didn't come with Colby jack and a regular deluxe which for some insane reason didn't have a patty on it. Waiting over an hour for a bag full of disappointment. Not happy or satisfied. Also forgot all the sauce. This is the second time somethings been wrong with our order for this location read more

Chick-fil-A - Where is the patty that belongs here - Fast Food Near Me - Chanhassen, Minnesota

They are fabulous with listening attentively and repeating my order multiple times to make sure that it is right. Out of the years going there I have only had one mix up and brought it back and they happily remade it and let me keep the other food as well:) the prices sometimes can be high for just a piece of chicken with a bun but other than that well organized and clean. read more

I used to say this was the best drive through service around - then they did a big renovation & I was excited to check it out. Boy was I disappointed!!! One lane dedicated to mobile orders & the other for the drive through- only one person taking orders & no one confirming orders - this was done in the past. All took much longer & I didn't receive the sauce I had ordered - definitely not an improvement!!!! Spicy chicken sandwich is still good but will think twice before going there again! read more

What can be said about Chick-fil-A that hasn't already been said? I'll just tell you to stock up on the Chick-fil-A sauce and savor every bite! The Chanhassen location is sparkling clean. The management is so friendly, as is the entire staff working there. At some Chick-fil-A locations, the staff might say the right words ("my pleasure") but not really mean it. Here at Chanhassen, the service and friendliness are genuine. It's so refreshing to be at a restaurant that seems to want your business. Make sure to utilize their app for free rewards periodically. The play area is great for our children, too. read more

I've never been here before and was unaware that people would be walking around and taking our order. This is fine it's interesting! it's just that I was ignored for the entire time and by the time I drove around to get my food I was ignored again and my chicken wasn't even fully cooked. Would not recommend coming here. And it's much faster to just go to McDonald's imo read more

What can say except ..... good chicken. Fast service. Friendly folks. Andrew runs a top notch place and it's a great place to work. Food is good and hot and quick. Orders are correct and dining room is very clean. Great, quick food. But no burgers. read more

Chick-fil-A always has the best service of any fast food restaurant. I've NEVER been to one where the staff hasn't been super friendly and on the top of their game. Not sure how these kids are hired and trained but keep it up! Thank You. read more

Food was decent , the sprite tasted like carbonated water & the line was ridiculously long. Usually don't mind waiting but this time the sandwich was very skinny and the sprite was as mentioned before, simply unenjoyable. Besides that other times the food is usually good , but as of right now not going to go back for a while. read more

I love you, Chick-fil-A! Service is always amazing and the food is life changing. I've never had anything bad at Chick-fil-A. These guys are killing it even though we're in the middle of covid. In fact, I think they're doing even better than usual. Can't keep CFA down. read more

Best service. Super nice. Forgot wallet and gave us a free meal eventhough we could have gotten the wallet. We are frequent patrons and love the place. read more

Great store and food. Only complaint it can be very busy at lunch time. Very efficient at processing orders fast, But still a wait. If you can avoid lunch rush hour. Limited parking during lunch rush. read more

Excellent customer service, it is unmatched. Burgers, fries, wraps & malts are delicious!

Chick-fil-A has always been exceptional until the last 2 visits. Last time the bacon on the chicken club was barely cooked and had to remove and toss. Today I ordered the same and asked for crisp bacon. When I got home I found there was no bacon at all plus it was an unusually small piece of chicken. Definitely not worth $7.89. I hope this isn't a trend. I'll still give it 4 stars because of my good history with them. But it would have been 5. I hope these are isolated experiences. read more

We are so frustrated with this restaurant!! They always forget to give us something when we order in the drive through. Today they only gave us 2 of the three chicken sandwiches we paid for. Last time they forgot the dressing with my salad. read more

I asked for a five piece nugget meal with an extra side of mac & cheese with my fries and they gave me a kids meal without any fries and drink that was small so I'm very upset. ginger lady is at fault. read more

This Chick-fil-A is fantastic. Every time I go there the staff is so professional and polite. I've been in the drive thru with so many cars that I've been as far back as the street and still made it through with the correct order in under 10 minutes. Other fast food restaurants can take that long with just 2 cars in line and they could learn a lesson from Chick-fil-A. If only our government ran 10% as efficient, it would be a huge improvement read more

I am so very disappointed. I lived in South Carolina and Chic Fil A was my go to restaurant on the way to work. There is now one in Chanhassen,MN. I have eaten there a few times and enjoyed the sandwiches. But I used to love their chicken noodle soup. They say they only changed the noodles, but the soup even smells different. It was awful. I threw it in the garbage disposal. I will not order it again. So sad. read more

We go here about once a week and love it. It's a great place to go with little kids (my 2.5 y/o son calls this place "Chick-A-Lay!"). The food is great, the service is prompt, and the staff is very friendly (they always stop to talk with my kids). We bought the calendar for next year, so we will definitely be back. :) read more

Holy buckets. If I could give this establishment more than 5 stars I would. Tonight, I had a rough night and I said "It's a bad day at the Chanhassen Chick Fil A" after I had spilled soda on my shirt and had my card decline because I forgot to put more money on it so it was awkward for everybody. 5 star employee Matt overheard me and said "No, it's a wonderful day at the Chanhassen Chick Fil A". I smiled and I said, "Not for me" and he so kindly asked "Would ice cream make it better?" And I literally began to cry. You always hear that Chick Fil A employees go the extra mile, but tonight I was absolutely amazed. So thank you Matt, thank you Chanhassen Chick Fil a! Best dining experience ever. read more

I have been to this chick-fil-a many times and almost always do I have an encounter with Employee Colleen. I must say she is absolutely phenomenal. She is so polite and fun and continuously has a positive energy! She even recognizes me and a few of my friends when we come in. She radiates happiness and is so personable. This chick-fil-a is doing something right with their employees especially on this one. read more

Service SUCKS!!!! Twice we've used the app to pre-order 2 orders of chicken strips and 2 milk shakes, and walk in to pick up the order. Both times, we got our hot food right away, then waited more than 10 minutes (no exaggeration) while watching several other customers receive their food and milk shakes, before having to ask an employee for the rest of our order. In the meantime, our hot food was no longer hot. None of the employees offered an apology either time, nor did they offer to remake our food. I understand the employees are kids, but they're being managed by an adult. read more

Yummy! Hot and Fresh! There buns are soft and I love their many choices of sauces! The grilled chicken club is the best!

the food. the service. the environment. the level of commitment from the staff. extraordinary.

Top notch service. Waffle fries excellent. Chicken...the Holsteins on TV are spot on..."EAT MORE CHICKEN!!" "My pleasure" Quote of the day!

Delicious always, but kindness is only cool when it's genuine scripted kindness is uncomfortable. Let your employees be who they are encourage them, appreciate them. They will feel blessed and want to work hard and be kind to your customers read more