I ordered a salad that came with cilantro despite requesting it be omitted . Pointed out out when…read moreit came out. They didn't hesitate. Rather than discreet ly picking it off they made a brand new salad. A true sign that they don't take short cuts and keep the customer first. Oh. The food was very good, too!

The food was so delicious and the ingredients were fresh. Milanos was so kind and helpful!!read more

Cloud Nine Pancakes $16.00…read moreThree ricotta pancakes served with real Ohio maple syrup and bananas Scrambled Eggs with Cheese 8 Choose smoked gouda, chèvre, gruyère or cheddar Mushroom Frittata $18.00 Three Green Field Farm eggs, hearth-baked with roasted mushrooms, sweet onions and gruyère. Served with breakfast PEANUT BRITTLE $5

Despite my peanut allergy, we decided to have breakfast at Northstar Café during our visit to…read moreColumbus. We started with a Hot Apple Cider, topped with maple-infused whipped cream and cinnamon, along with a couple of hot coffees. The cider was warm, comforting, and full of cozy fall flavors. Unfortunately, the self-serve coffee station wasn't kept stocked, and after waiting quite a while for a refill, we eventually gave up. For breakfast, we ordered two Mushroom Frittatas, a Fresh Buttermilk Biscuit, and a side of Housemade Breakfast Sausage. The Mushroom Frittata featured three hearth-baked eggs with roasted mushrooms, sweet onions, and Gruyère cheese, served alongside breakfast potatoes and a peppery arugula salad. It was flavorful, hearty, and incredibly satisfying. Although I informed the staff about my peanut allergy, I was surprised to find the crispy breakfast potatoes on my plate, which left me uncertain whether the allergy request had been fully communicated to the kitchen. The Fresh Buttermilk Biscuit, served with strawberry preserves, was one of the highlights of the meal. It was flaky, buttery, and wonderfully moist, pairing perfectly with the sweet preserves. The Housemade Breakfast Sausage consisted of two peppery pork patties that were juicy and well-seasoned, making a great accompaniment to the rest of the meal. Overall, we enjoyed a delicious and filling breakfast with fresh, high-quality ingredients. While I wish the coffee station had been monitored more closely and that greater care had been taken regarding my food allergy, the Mushroom Frittata and fresh biscuit alone make Northstar Café worth returning to.

Formal Complaint: Unprofessional Management and Order Fulfillment at OSU Campus Location…read more To the Executive Team at Roots Natural Kitchen, I am writing to formally express my profound disappointment regarding a recent experience at your Ohio State University campus location on Father's Day. The lack of customer care, patience, and professionalism I encountered from the Manager on Duty was entirely unacceptable, and doesn't deserve even a half star, but I had to choose one. On Father's Day, my family ordered five bowls, two of which were seasonal bowls made with the original ingredients with the exception of extra lime. One of these bowls was specifically meant for my husband, who is currently in the hospital. I had raved to him about your restaurant, as it was one of the few healthy options he could safely enjoy during his stay. Unfortunately, the meal was prepared with a blatant lack of care. Even after it was made clear that this was a special meal for him, his portion size was equivalent to a half-bowl, and it was entirely missing the onions and tomatoes. Seeking to resolve the issue, I called the restaurant and was placed on hold. When the phone was picked up, the staff member did not offer a greeting, a name, or any indication of who was speaking. I politely stated, "Hi, I was holding for the manager," to which she abruptly replied, "This is." When I asked for her name, her response was unclear and unkind. Despite maintaining a calm and respectful tone while explaining that my husband's hospital meal for Father's Day had been made incorrectly, the manager was immediately combative and argumentative for absolutely no reason. Instead of offering a basic level of customer service or empathy, I was met with disrespect. Your company's mission proudly states: *"We strive to empower people through radical accessibility to natural food."* Unfortunately, the radical lack of care and professionalism I experienced completely contradicts that standard. Because of this deeply disappointing experience, I will no longer be a patron of your establishment. Furthermore, I will not be recommending Roots Natural Kitchen to anyone moving forward, including for any future corporate or community events I coordinate. I hope you address this leadership and service failure with your OSU campus team so that no other customer is treated this way in the future. Sincerely, Latisha Roland

Obsessed! I haven't been to the location but have been getting delivery on the apps for the last…read morefew months now. Huge portions and so fresh! When I order from Roots it makes me feel clean and healthy. I've ordered their pre-made bowls as well as building my own. Portions are big and can serve as two meals. If I order for dinner I end up eating it for breakfast. Ingredients are fresh AF and their dressings are all delicious. Sometimes I question how my build-your-own bowl will come out and I do a good job--it's delicious!! I always feel good about the healthy and clean options here!

This is my first time visiting. The location is very clean and welcoming. The worker greeted me…read morewith a smile and helped me work through a custom salad order. Everyone was very kind and helpful with my order. Food was all fresh and I can't wait to come back

Okay so... THE FOOD IS AMAZING AND DELICOUS! This is a perfect place for me to get a salad on the…read morego especially if you're a healthy eater!!!! The only thing I would change is the price! It cost almost 20 bucks for my salad and a few toppings! But they're just trying to make business! lol! Anyway super yummy, highly recommend!!!

TIME SAVER ALERT!! Why didn't someone tell me about CleanEatz before I randomly stumbled across…read moresomeone talking about it on social media. As someone who works long hours and is trying to prioritize health and fitness, CleanEatz has given me back HOURS of my life. The new menus come out every Tuesday morning. There are at least 5 meals to choose from, plus multiple extras. The more meals you buy, the less they cost per meal. Go online to their website, pick your location, and order your meals for pick up on Sunday or Monday. If you decide to order extra protein, the pick up day is Tuesday. The meals are portion controlled and the perfect amount of food. They are all done after 2 min in the microwave. Macros are detailed on the website for each option. I buy 15 meals each week. I have lunch and dinner for myself, and my husband works from home so only gets a meal for dinner. This. Is. A. Game. Changer!!! Pro tip: if you are a first time ordered, pre order online, choose "pay in store". Go to the store on your pick up date and tell them it's your first order for a 50% off coupon for 10 meals!

Healthy cuisine is not usually my first choice when ordering takeout, so I was reluctant to try…read morethis place and not expecting a great tasting meal, but gave them a shot as I recently started dieting. The cashier was friendly, helpful and made a few recommendations for me. I ordered the build your own bowl which you can get in different sizes. Had brown rice, black bean burger (which was VERY tasty), mushrooms and queso (also good), red onions and a cucumber salad I could have passed on as it tasted like it had been soaking in vinegar for some days. A little pricey for what I got, but definitely better than I expected so I'll return for sure.

Amazing service and friendly environment! I'm gluten free and they were so kind and accommodating,…read moreexplaining everything that was gluten free and what could be contaminated. 100% would recommend and will return.

Fantastic...!!!!!…read more Perfect food. Loved the chicken shawarma. Great seating area. Wonderful service. 10/10

**Oops I ate at the Dublin location in Bridge park**I am not a healthy eater at all! My friend…read morewanted to eat here. I didn't think I would like it. I was pleasantly surprised. The salad I had was great. You got a lot of food for price. You could sit inside or out. The staff was also friendly. Kudos to you.

This was my first time here because I just moved right down the street from it. I downloaded the…read moreapp first and got $5 my first purchase which was nice. The place itself is very nice on the inside. It is very clean and very modern, it would be a great place just to sit and relax while you eat. I got the chicken pesto parm and I walked over to pick it up. It was so tasty, there was not one bit of it left and I would very much recommend getting it if you haven't tried it before. It was made right on time for my scheduled pick up. The people working greeted me as I walked in and were very kind. I can't wait to come back and try other things on the menu!

I've heard so many good things about Harvest, super glad I finally got to visit! The Clintonville…read morelocation was cute and cozy, I loved seeing local art on the walls. It onlu took a few minutes to be seated and out server was fast and friendly. They have a lunch combo that includes a personal pan sized pizza with a side salad, total win. The salad was a nice size alone, but I also added the sardines. Loved the pizza :) The crust was light and crispy and I liked the fresh basil. It's too cold right now, but I can definitely see myself coming back to dine on their patio.

Absolutely amazing!!! This was our first time here and will definitely return!! Everything we…read moreordered was delicious. Meatball Sammy, burger was so good, we considered ordering another one to go!! Service was awesome. Attentive, but not overpowering. 5 out of 5 for sure!