We received our food fast nice and hot. Fries are seasoned well. Oreo shake is good, the service was nice and the prices were average for California. read more

Chicken Guy! - Oreo milkshake - Chicken Shop Near Me - American Canyon, California

The food is bland and doesn't come with much sauce on the sandwich. Plush you have to pay 50 cents for any extra sauce you may want. Additionally, they recently switched out their fries for some thicker ones which sucks because the last ones were really good. read more

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This is elevated fast food! We were greeted as we walked in, not rushed at the counter. The menu was reasonable and the staff was very helpful and kind! The food was better than any other fast food fried chicken EVER! I love that it is breaded with such flavorful herbs and so much flavor! And it has no antibiotics! It's not heavy or greasy, just delicious! Every order is made fresh! The sauces are incredible! Homemade buttermilk ranch and outstanding Buffalo sauce. The fries were perfectly hot and seasoned. Even the coleslaw was fresh and crisp, not sweet and over processed/dressed! I have a new favorite! Not Chik-fil-a or Raising Canes, but CG! We went out of our way to try it and were so glad. It's easy to get to off of HWY 29 arriving/leaving Napa and a short drive off the 80 in the Vallejo/Fairfield transition on American Canyon Blvd! Good solid food before wine tasting! Highly recommended!! read more

Checked out new Guy Fieri's Chicken Guy restaurant last week. I got the chicken dumplings and they are worth trying again. The dumplings are super crunchy and the green onions, sesame seeds and sauce drizzle takes it to another level. These were probably the 2nd best dumplings that I ever had. The bourbon bbq burger was good. It definitely needed more bbq sauce. I asked for another sauce after getting my order and trying my burger. The guy at register said it would be $.50! Seriously? I had to borrow a dollar from a friend to get more sauce. I thought this was ridiculous and off putting to me. The sandwich itself was good. The chicken was crunchy outside and very flavorful (once I paid for more sauce) fries were cooked well too. I would definitely go there again. read more

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Chicken was ok. I tried the Bourbon Brown Sugar BBQ and BLAT sandwiches and chicken tenders. The tenders are the same as the chicken sandwich patty. All the seasonings have a sweet flavor to them, I prefer savory flavors instead. The chicken used are all skinny, so more dry after cooking. We went during opening day, the place I had an upbeat atmosphere but the service was incredibly slow (expected during grand opening, but we were near the front of the line and it still took 2 hours). read more

Best chicken in Vallejo! I came with my family for the first time, lovely place & great food, also let not talk about the costumer service with Liliana S. Super friendly help with recommendations..... +10 for her... well deserved increase in her pay check lol read more

My first trying this place. Went though the drive through. It took then approximately 10-15 min just to order. I'm honking my horn yelling into the box. I was the only car in line. I ordered the chicken dumpling did not like too much dough, fries were good. Will I be back. No read more

Plenty of parking. Drive-thru is interesting and service was fast. Ordered the B.L.A.T but didn't eat it until the next day. Still, the B.L.A.T was good a day later. Can't go wrong with a chicken sandwich and glad this one had plenty of chicken instead of breading. Overall decent food. read more

Chicken Guy! - B.L.A.T - Chicken Shop Near Me - American Canyon, California

For their first week being opened, they are absolutely killing it!!! I took a few steps in and was immediately met with the books being opened with a friendly greeting amd the back of the line. There was probably twenty people ahead of me but the moved extremely fast. Even more incredibly, food was flying out just as fast as people were ordering. The crew was doing an awesome job, the management was was helping a.d encouraging the crew, and the ambience fresh, relaxing, and fun. The food was awesome. The menu was comprised of great looking chicken sandwiches, salads, chicken tenders, loaded fry, and sauces. EVERYTHING looked great! I ate the BLAT (bacon, lettuce, avocado, tomato) and a loaded french fries that were a bit salty) but was very good nonetheless. The chicken here comes as two thin cutlets instead of one thicker piece of chicken. I'm assuming it's to maximize crunch factor and timely service. The boss is sauce! It isn't posted that each additional sauce is an extra charge on the menu display. Order any extra sauces at the register. read more

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First off, my son picked up the food so I can't speak on the terrible customer service customers have received. With all the previous reviews I was not expecting much but the food wasn't bad at all. I enjoyed the tenders more than Cane's. They were a decent size but some were thinner than others which could be the reason for the dry reviews. The star of the of the meal were the sauces though. Had the Special, Nashville Hot Honey and Donkey Sauce. They definitely make up for the basic seasoning of the tender. The fries were not crispy and as you can see in the pic were barely filled halfway. Worth a try but not if you have to wait more than 30 minutes in that drive thru. read more

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Disappointing First Visit - Rude Drive through I was excited to try Guy Fieri's Chicken Guy in American Canyon for the first time, but unfortunately, the service completely ruined the experience. My boyfriend and I went through the drive-thru a little before 5 PM yesterday, and the interaction started off normally. The employee greeted us and took our order--one Bourbon Brown Sugar combo meal (upgraded to a large Coke drink) and a BLAT sandwich (just the sandwich, no meal). As she repeated the order back, everything seemed correct, but when she gave us the total, it felt unusually low. $13 and some change.. To be sure, my boyfriend asked, "Just to confirm, you did get the BLAT sandwich, right?" Instead of simply checking or correcting the order, the employee let out a long, dramatic sigh and responded with "Ughhhh okay, so NOW I have to make another order because I could have sworn I repeated it back and you said it was fine??..So now I have to start over.." Excuse me? Was she seriously being sarcastic over a simple clarification? It's literally HER JOB to ensure orders are correct. If we hadn't double-checked, we wouldn't have gotten the food we asked for. To make matters worse, the restaurant wasn't even busy--no other cars in the drive-thru except one that was already at the end waiting for their food, no rush, no reason for that attitude. Why treat paying customers like an inconvenience? At that point, I was so over it that I didn't even want to deal with a manager or anyone else. I just told my boyfriend to drive off. We left without saying anything because, honestly, if that's how they treat customers, I'd rather not even waste my time. It's incredibly frustrating that good service is so rare these days. If I'm going out and spending my hard-earned money, I'd rather support a place that values its customers instead of dealing with employees who act like they don't even want to be there. Major disappointment. It kind of worked out anyways because if it wasn't for me leaving this review I wouldn't have known that I'm not the only one that is complaining about service m and lack of good quality chicken lol so thanks read more

Chicken Guy! - An employee who made sure our visit was unforgettable... for all the wrong reasons - Chicken Shop Near Me - American Canyon, California

Both experiences I've had at Chicken Guy have been amazing! Customer service is a 10/10! The first time a friend went to pick up some food for me, so this is what her experience was. On opening day, they forgot the sauces from our meals, so a worker met her in the parking lot to sort everything out for her. Today, they let me know they ran out of an item that I ordered. They were quick to ask me if I wanted anything else or a refund on the item. I opted for a refund, but the manager offered me a free shake anyway! The employees are really going above and beyond during such a busy time, so I appreciate them. Food I would say is more 8/10. The food is good! The Pepperoni Chicken Parm Sandwich was a little expensive for the size but it had good flavor! The tenders are seasoned nicely, but I found them a little dry. So far from the sauces tried, I prefer their special sauce (I've tried their special sauce & Nashville hot honey). But they went well with the tenders! read more

Business that was not properly thought off ‍ a lot of people were disappointed on their opening day, they gotta closed early bec they ran out of inventory.... the next day, hubby drove through but have to wait for 2 hrs, 12:30-2:30pm. The day after they closed early because staff are overwhelmed. They just cause traffic on the road.... food is overseasoned, my fambam prefers to dip their chicken on chick-a-fila sauce. Even if this is walking distance from my place- never again! read more

Chicken Guy! - Chicken Shop Near Me - American Canyon, California

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So excited to have this unique fast food choice added to our neighborhood. We have watched it progress and are excited to be new customers. The building is very colorful and lit up brightly. It's a little tucked away even though it's off the 29. The food is fantastic, I'll admit I was skeptical. My son said it's better than Canes and that's saying something. The tenders are HUGH! My son got a 5pc but only ate 2. Crispy, Juicy, Crunchy and seasoned just right. Donkey Sauce was our favorite. The pepperoni chicken parm sandwich was off the hook cooked as well as the tenders. Fries are seasoned and natural cut. The chopped salad was loaded, had it with the grilled chicken. It was $40 for 3 adults to eat. We all had leftovers. Overall a great meal, hope it stays consistent. Hunter Fieri was there and was just as nice as I expected. We will be back. Downloaded the app and got free fries. read more

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Have been there twice. Staff was rude and food was mediocre. anot going back. too expensive for the product and service.

First of all, I wanted to say that people should expect any grand opening to be rough. Long waits and substandard service is expected when 1,000 people come rushing through the door all at once. That's why I wanted to wait after grand opening week to do my review. The good: - Prices were fair with combo meals averaging anywhere between $12-18 - A variety of chicken sandwiches like that Bourbon Brown BBQ sandwich, buttermilk ranch, and even a Mac n Cheese chicken sandwich - Milkshakes on deck - Dipping sauces on deck - Drive Thru window The bad: - Limited indoor seating during peak times (can get better once the hype calms down) - No trash pickup (piles of trays and trash overflowing) - Dining floor needed sweeping - Front door became fingerprint city - Sweet tea was too damn sweet like syrup - Can use a speaker system to announce orders. Heard same order get called for 10 min straight not sure if person ordering heard his name get called Food experience: - Brown sugar bourbon bbq chicken sandwich was on point. Chicken was fairly thick and breading was crispy and tasted like breading I get from Walmart. Chicken was nice and tender, white meat of course. Cole slaw topping was tasty and sandwich was covered in that bourbon brown bbq sauce. Sandwich was girthy and bun was nice and buttery on both sides. - Season fries were a tad bit on the soggy side. Kind of felt like they may have been sitting for a bit. You can tell when seasoned fries are fresh out the fryer, they should have that snap every time. Seasoning was good but a bit salty for my mother. - Chicken tenders were good. Got the 3 piece and each piece was decently sized. Again they are fried in that seasoned breading and were tender. Tender combo comes with any 2 sauces. I got the honey mustard and buttermilk ranch. Ranch sauce was nice and chunky and the honey mustard definitely tasted nice and sweet. Service: - Cashier's kept the line moving which was nice. Although they were overall friendly, towards the end of my transaction my cashier began loosing enthusiasm and I got confused if they were going to call my name, or bring out my food because the lady gave me a table number that said place at edge of table, kind of like how Carl's JR does it. At the end, they did not bring out my food, they call your name and you just have to pick it up. Overall it's nice that there's finally a chicken place besides Popeyes near the North Vallejo/American Canyon side. I hope that once the hype begins to calm down the management can train the staff to be attentive to keeping the dining area nice and clean. Also, parking is a bit small here because you got Walgreens and 7-eleven next door and since restaurant is still hyped, parking is full. read more

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The restaurant seating inside was closed due to a floor issue but the manager was very nice and said we could walk over to the drive thru and order there and they would bring it out. Service by both the manager and the order taker was great. We had the dumplings which were very good and crispy and warm but not hot. The eggrolls were tasty and they were fresh off the fryer and hot but the rest of the meal was COLD. The fries had obviously sat for hours and the chicken tenders for the BLAT sandwich were cold and you could tell they had been fried earlier in the day. Disappointing meal. read more

Oh man, I am OBSESSED!!! I consider myself a chicken strip connoisseur and these are now at the top of my list! I ordered a 5 piece chicken strip meal with fries and whatever seasoning they use on the strips and fries are finger licking good. The strips are crunchy but still super moist and perfect white meat! My niece ordered the fried pickles and actually had to place a second order because they were that good! We also got the hot tenders and although they're incredible on their own, they're even better paired with all the sauces! We tried the garlic parmesan, buffalo and Nashville hot honey and couldn't get enough. The service was great and the staff was super friendly and happy to help which makes the experience that much better. On top of that, the whole vibe of the restaurant is just so fun. All the artwork and decor really tops off the experience. I'd give more than 5 stars if I could, this place is about to be super addicting! read more

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Newly opened chicken guy: excited to try this place after trying it in Florida Orlando in WDW. Drive through was closed when we went. We had to park by Walgreens and walk through the drive through to get to the front doors. Visited 12/23/24 and there reward system was not working which was disappointing because if you have a business that has an app and open a new place your rewards should be able to be used or gained. I asked for sauces when I got my food and was told they charge for extra sauce. I understand most places do, it would have been nice to been asked while I was ordering if I would like specific sauces so they can charge me all together. Area overall clean. Service was nice. Line was long when we got there so we understand these employee were hard at work. read more

Chicken Guy! - Sauce - Chicken Shop Near Me - American Canyon, California

This has got to be the WORST CHICKEN I HAVE ATTEMPTED TO EAT. The service was sub par the food was prepared sloppy. Unfortunately there are no good food spots in AC. Such potential being people pass through going to Napa, AC is just a drive thru town. Chicken Guy is not helping read more

Staff was respectful and attentive. Chicken tenders in the sandwiches were juicy and flavorful. The fries were delicious reminds me of Red Robin. Will definitely come back when I need a fix. read more

Terrible Drive-Thru Experience I decided to try this place since the drive-thru was empty. As soon as I pulled up, the employee said, "Please give me a minute," and I said, "Okay." I waited about 5 minutes with no response, so I checked in by saying, "Anyone there?" still nothing. After another 10 minutes (with now 3 cars behind me), the guy behind me got out of his car and went inside to complain. Only then did someone take my order, but with no apology for the wait. At the pick-up window, I had to wait another 10+ minutes before getting my food. When I got home, I saw I was missing a chicken strip and they didn't include any of the sauces I asked for. I don't know if they thought I was the one who complained, but this whole experience felt careless and unprofessional. I'll never come back here. read more

It was pretty good. I liked how the chicken was juicy. My kids didn't really like the Mac & Cheese. The hot tenders were actually spicy! Overall, wouldn't mind coming back to try other things when we're in the area. read more

Chicken Guy! - Mac 'N' Cheese Three Hot Tenders Buffalo Mac 'N' Cheese Sandwich Fried Chicken Dumplings The O.G. Combo - Chicken Shop Near Me - American Canyon, California

All right, I gotta give dues and propers to chicken guy AC I just mentioned randomly hey I got it email about birthday free three tenders and I know the website and that restaurant are not really connected but they gave me three free tenders for my birthday and I appreciate that very much. Thank you again for responding. You really are the sauce bossessss., garlic parm Is Slap your mama good.,. read more

My first time going to Chicken Guy. We got an assortment of different things since we wanted to try things. There wasn't that many people inside at the moment. The place was clean and tidy. Overall I liked what I got, I would say the fries were more flavorful than the chicken I got. read more

Chicken is good. Their mac & cheese has a good flavor, but two gummy cooked too long service was terrible. It was more important for her to talk on the phone in the drive-through then talking to me in the car bad service. read more

BLAT sandwich and fries here are incredibly delicious!! From now on I always get the signature sauce and it never disappoints. But you know what always disappoints? The service. I don't know how, but both times I've been here the experience has just been sad. I try to be understanding of our part-timers but they forgot my sauce, forgot to give me and two of my friends ketchup, and the other time I went here it took like 20 minutes for our food and the place was practically empty. read more

Chicken Guy! - Sorry I ate it too fast ( B.L.A.T Combo) - Chicken Shop Near Me - American Canyon, California

Ordered the #2 chicken sandwich and the 5 piece chicken tender meal, substituted the fries for the fried pickles. Ordered through the drive thru, service was fast and total came out to $27. Chicken tenders were lightly breaded and juicey, didn't taste overly greasy. The #2 chicken burger was excellent! This is the best fast food chicken sandwich I've ever had! Everything on the chicken sandwich enhanced all the flavors of the sandwich. The fried pickles were also tasty, you can't go wrong there. We got ranch, bbq brown sugar bourbon, buffalo, honey mustard, and sweet and sour sauces. All were very good. I'll def come back! read more

Yummy chicken sandwiches and the deep fried pickles are amazing! Best ranch dip around! Great for fast food chicken!

Overpriced food. Not really that good. I'm so sad because I had guy fieri food on a carnival cruise and his burgers were so good. I tried different things and it was a disappointment. read more

Gotta try this York peppermint patties. With some cookies and cream. Blended and perfect for a hot day read more

Chicken Guy! - Gotta try this surprised it wasn't as sweet as I thought. Perfect - Chicken Shop Near Me - American Canyon, California

Ordered a Oreo milkshake from Chicken Guy and it did not disappoint! It taste delicious with the perfect consistently, not too runny and not too thick! The worker was very nice and welcoming, great customer service! The place itself was very clean. read more

Chicken Guy! - Oreo Milkshake - Chicken Shop Near Me - American Canyon, California

Food is super tasty! A little pricey to be honest but the tastiness made it sting a little less.

The food is great, but the service absolutely sucks!!! Management doesn't tell employees what to do so you can see employees avoiding table cleaning. Guy Fieri change the manager before you start losing business!!!!! read more

Food was good. Place was clean. Music was a bit loud. I had the sandwich with whiskey bbq sauce. Hubby had a blt chicken sandwich combo. We both liked what we got. He had Mac n cheese as his side. I had a taste. It was good. read more

Love the flavor of the chicken. The dumplings are my favorite. One of my go to's when I go to AC.

Stopped by Chicken Guy! and tried a few items--here's the breakdown: Bourbon Brown Sugar BBQ Sandwich - Hands down my favorite. The sauce is rich and smoky with a sweet bourbon kick. The slaw adds crunch and freshness, and the chicken is perfectly crispy. Flavor bomb! The OG Sandwich - A solid classic. Crispy, juicy chicken with lettuce, tomato, pickles, and their signature sauce. Simple but really well done. If you want a go-to chicken sandwich, this is it. 5-Piece Tenders - Crispy on the outside, tender on the inside. Perfect for dipping, and the variety of sauces is what makes it fun. I recommend Donkey Sauce and Chipotle Ranch! Banana Pudding Milkshake - A sweet surprise! It tastes just like real banana pudding--creamy, nostalgic, and not overly artificial. You get those hints of vanilla wafer mixed in. Super rich and totally worth the indulgence. Everything was fresh, flavorful, and made to order. If you love fried chicken with bold sauces and unique sides, Chicken Guy! doesn't miss. Will definitely be back read more

Great customer service by your staff. And we a were greeted with a smile. The wait time was good. However I am editing my review now that we got our food. The fries are way too salty and over seasoned and were not very hot. I also cannot believe that you have to walk through the drive thru lane to enter the restaurant. I even observed that the drivers of several cars were on their phone. This is definitely a huge liability. Very bad design and cannot understand how the City approved that. read more

Decent place for fried chicken sandwiches. I thought it was reasonably priced and hit the spot. I found the limited time Pepperoni Chicken Parm Sandwich a bit heavy since it doesn't really come with any veggies. The Bourbon Brown Sugar BBQ sandwich was saucy and the chicken was well-cooked. The fries were nicely seasoned, with a little mix of sweet and salty. I would skip the Fried Pickle Chips as the batter was a bit thick and overall flavorless. There's a wide variety of tasty sauces, which they do not skimp out on! The place itself is clean and employees are very nice. There is a kiosk that you can order from by the registers. One thing that I would note is to CHECK your order. On two separate occasions, they have forgotten parts of my order. However, they were quick to rectify any mistakes, which was much appreciated. I do think the way to get into the restaurant is a little weird as you have to walk through the drive-thru. I hope they work out whatever kinks they have and find their footing as I think this place has a lot of potential. read more

online ordering broken called to order guy barely spoke english and refused to take my order over the phone rude and crappy read more