Food and service were good, just what I would expect from a sit down place like this.

I used to really like this chilli's not sure what has happened but the past 2 times we have been (last night & 2 weeks ago) the food has sucked. I thought maybe it was just me but last night I went with a large group 15 of us in total and even a few of the other ladies commented that there food wasn't that great. Service was also horrendous I know there was a lot of us but our server didn't check if we were happy with our food, and half the group weren't offered drink refills. I think I will switch it up and give Applebee's our custom from now on. read more

I placed a to-go order online and stated what time I would arrive (as they have on the online order form). I gave them 45 minute notice of my arrival, and when I arrived I still had to wait 20 minutes. Why ask what time we will arrive, then? So that knocked them down a bit, but I was so impressed with the service at the to-go counter I bumped them up to 4 stars. She was cheerful and apologetic for the wait. She opened every container to confirm the order, and made sure I had all the sauces I could possibly want. Excellent service. read more

Chicken didn't taste like chicken. And then he was like "what do you mean it doesn't taste like chicken" and my friend was like "It just doesn't taste like chicken" and he said "I'll remove it from your check and he didn't even acknowledge us. All we ate was fries with not even enough ranch. And on top of that worse server she only checked on a us a couple times, but we did tip her good, she was really busy. read more

SERIOUSLY the BEST fajitas!!! I switched from Applebee's to Chili's because the quality is better the staff as friendlier and the food is ABSOLUTELY Delicious!!!! I have my home Chili's and I LOVE it! Please DON'T sacrifice quality like so many others have! read more

This was my first time ever going to chilies and can I just say ten out of ten my dudes, super nice staff great food I can't eat pork and my plate had bacon on it the water was so nice just got my new plate and I kept saying I'm sorry because I know how it is and he was just so sweet about telling me not to worry or be sorry they kept asking how we were doing and asked if we needed anything all the staff is so friendly and caring I loved my experience read more

Chili's.. where can I start?? I love them! Specially their buffalo wings and south Western egg rolls, absolutely my fave. Always great service even late in the evening read more

Probably the best Chili's that I've been to in Albuquerque. We sat in the bar on a Sunday night in order to watch sports while we ate. Both the World Series and Sunday Night Football were on. Bartender who was also our server was friendly and efficient. Great service all around by the staff. Food was good and my steak was actually cooked properly. Absolutely no complaints about this place. We will return to this Chili's. read more

Ordered curbside pickup and it took 20 minutes longer than the time they said it would be ready. Had to go inside and rang the to go button twice before I was greeted by a rude person who told me I had to text them when I arrived. TERRIBLE customer service, will never order again. read more

So I don't want to bash Chili's I think their food is really good reason being why I am going to give them four stars. But their app for the car side to go, excuse my French really sucks. There is no button to say "I'm here" like the app tells you to push when you get outside the restaurant, you actually have to go in and get your order which makes the car side to go part pretty useless..... read more

Beware - the 3-for-$10 offer is a Bait and Switch trick! The offer states "any non-alcoholic beverage" - but we couldn't order root beer. The offer sent in email does not explain it's a very restricted menu, very few choices. Shame on Chili's - for tricking customers in to the restaurant with a fraudulent offer. read more

With gift cards from Christmas past in hand, we decided to try this place. A little slow, a little bland, a little dried out, those are the choices to describe just about anything to do with this location. The service was ok but slow to clear plates and short on customer service. They'll ask if you need anything quite often but deliver on your requests slowly. Dinner and drinks for $35 seems like a good idea but it really isn't. The BBQ ribs are dry, tasteless, with an overly tomato-like sauce, glorified ketchup. The salads are dull and don't seem fresh. The desserts are super sweet. The drinks are watered down. Unfortunately, this location does not deliver on the most crucial topic, food. It's clean. It's ok in appearance. But there's not much in refined balanced or even basic good taste. read more

Its Chili's nothing fancy. The food is ok I ordered the Santa Fe Salad its pretty good and the molten white chocolate cake which was delicious however very rich I couldn't finish it all. I ordered my food to go only this is that they should make sure the food is ready at time stated especially during lunch time. read more

So far, I've experienced very good customer service. My favorites are Boneless Wings with Honey Chipotle Sauce and any Burger, cuz of course I'm a Burger Man. read more

It was a really fast and good! Got a chance to take Granny out and get her some delicious ribs!

I came here for lunch as I work on Kirtland AFB. I met up with 2 other co-workers and we order from the lunch menu. The food took a loooong time to come out. All 3 of us had a meeting after lunch, but we assumed 2 hours is enough time to get in and out. NOPE. We ended up being about 5 minutes late after rushing back. It was unusually empty for lunch too. The menu is expanding which is nice with lots of diversity, but the service should be a little faster, especially during the afternoon when people are on the clock. The food was not that fresh, especially the fries. They tasted as if they had been sitting out a while. The waiter was nice, so that was a plus. The interior could be a little cleaner as well. The location is on Central so of course there can be sketchy people hanging out outside. I have yet to be there at night and have no desire to. read more

Gave it another chance. Had poor poor service last week. Sat at bar today great service. The food is always good for a chili's but the service last time was very poor/slow. At the bar the server was great and took good care of us. read more

Its Chillis what else is there to say. Hard to go wrong. HATE that this app makes me put more in when more isn't needed. It's friggin chillis don't really need more. read more

Cold beer. Yessir. A good price happy hour. I like the guac they have and I used to be addicted to their house salsa. I've tried lots of their menu items and I've never really had anything that I didn't like, but nothing that I would kill for. I haven't tried one of those beer margarita things but I would definitely love too, maybe next time. read more

Mixed review. Fresh home made mash potatoes..but frozen crap fries...a restuarant has no business serving anything frozen. ... steak was way u undercooked..raw. but ribs ok. Waiter was rude and didnt care that he served crap food.....not gonna be coming back for sure.... read more

Had a terrible experience. My friend walked in not know where to sit and seated herself. The guy yelled at her for sitting where she was and caused a scene. Terrible service. read more

Standard corporate fare, excellent service, nuff said.

Worst service. Completely rushed. Being hounded to order food within the first 2 minutes of being sat in the lounge. Jill was so rude and even swept at our feet and the rest of the people sitting in the lounge. Then she leaves us alone for 20 minutes where we are sitting there waiting to order. Feeling completely awkward we decided to go to Applebee's. So rude and never coming back again. read more

Ordered curbside. Had to wait for order well past time it was supposed to be available. Had to go inside to pick it up, incredibly rude staff. Other Chili's may be good, but this one has poorly trained employees who have no desire to deliver good customer service. read more

Slow service but the food was good. So be prepared to wait if you want to eat here. We came after lunch rush hour. So the place was nearly empty. read more

This Chili's location is pretty good. The service is quick and the waiter/waitresses are nice. Never had a bad moment here and the food comes quick. Tables and area looked clean. read more

You get larger portions of food than before. It was real clean and quiet when I got there. (After lunch rush) took a while because a lot of workers left but everything was good.. Will come back again. read more

I am writing this review on behalf of my services today made a little mistake but fix it right away and kind enough to offer me something to drink Debbie Martinez read more

Yuck! I'll NEVER eat at a Chilis again! I was waiting for take-out and I could see into the kitchen. The French fries are stored under a heat lamp then the food servers grab handfuls with their bare hands and put if on your plate! There's no telling where those hands gave been! GROSS! read more

Sorry but this was a bad experience. Waited 15 minutes for a waiter, then ordered the appetizer and kids entree first. Our meal, fajitas, came out first before the appetizer and the kids meal. Sadly we didnt get the tortillas for the fajitas for another 5 minutes. We have always been a fan of Chilis but not going back.:( read more

My complaint is the take out drive up in the Chili's on Central/Eubank. I ordered 4 takeout dinners. It was packed in a paper bag. Unfortunately when I arrived home, took it out the car the bottom of the bag broke and scattered the food all over the driveway. What a waste. Chili's need to double bag it's takeout. Yes,DOUBLE BAG! read more

Our Chili's on Eubank and Centeal is great. The food is always prepared perfectly and the service is fantastic. I highly recommend this location. The staff are all great. read more

I like the variety of meals available for a reasonable price. The food is served quickly & the service is very good. It is an informal restaurant so I don't have to be as concerned about my appearance. I especially like the salads. read more

I placed a to go order. My steak was cooked wrong and my broccoli had hair in it. I called the next day to talk to the manager who assured me she would send me a gift card to my address in order to compensate for the disgusting meal. She never did. I was told she was on vacation when i called back and the manager at that point said he would also send me out a gift card which i also never received. Not only was the meal disgusting but they had zero respect for me and poor customer service! read more

It was the second horrible experience ....then the manger thought I guess we were stupid,, he didn't fix it at all....just changed the ticket around we paid the same price :( won't be going back to this location read more