Stop at chili after sons football game. I made sure I was on the waitlist, indicated there was no wait. Got I. And hosts said there a 30 minute wait with tons on seating available. She said the wait is because the serve has to many tables at this time to take orders from. Looking around waiters were watching the game instead of taking orders or helping customers. Ask to speak to the manager, he came out and said let me go check the back and never came back out. read more

Chili's - Waiting not helping tables and watching the game while on the clock. So much for a 30minute wait for your customers. - Bars Near Me - Mesa, Arizona

I really don't have very high expectations for generic chain restaurants like Chiles and my experience at this location reinforced my view. I had Lousy slow service in the bar even on a weeknight when it wasn't the slightest bit busy. The Restaurant area was dirty and there was a group of People smoking cigarettes outside right in front of the door. The Burgers were decent but they came out warm (not hot), and the fries were soggy (probably was sitting around for a while). read more

I love Chili's ! I love the new menu, there is always something to suit any appetite whether your a picky eater or just want a simple salad. I am not a social drinker, but appreciate a good margarita from time to time. Sooo, I indulged in a cherry blast margarita. It was good! I am excited to see they have my favorite watermelon margaritas too. I had a steak dinner with loaded mashed potatoes and broccoli! Sooo good and filling. Also our table enjoyed chips with salsa and guacamole. It was also delicious!!! I highly recommend it all!! read more

Chili's - Cherry blast margaritas!!! - Bars Near Me - Mesa, Arizona

Ordered take-out for dinner tonight! It helps when you use gift cards! Very friendly girl that took our order, now let's hope it is done right! read more

Chili's used to be one of my favorites. From today's experience, I know why I haven't visited one in over a year. I have to say that both the wait staff and manager were very nice. I did have a problem with only one waiter on as he had to manage several tables but he did a pretty good job managing but couldn't really give the proper attention with drink refills and checking on us sooner after our food arrived. The chips used to come out hot but today they were cold and not very good. There is so much pepper or their blended spice on the food that i was not able to taste the food as well. I ordered fajitas and the onions were barely caramelized. My son really liked his burger but again the fries were overloaded with a blend of salt/spice that was just too much. I think overall, the food is very poor and there is very little quality control. read more

Coralynn did a great job she made sure my burger was rare and it was perfect. She was very nice and had a delightful attitude!

30-45 min wait, and our new waiter bless his heart was completely overwhelmed and unprepared to serve a party of our size. He had another table 2 x our size same time as well. It was my friend's birthday and she was pretty disappointed. Her kids were really patient too. Understaffed, and poorly ran....I feel bad for the waiter. Management needs to do better. read more

Great food! Second time there in two months but we found the perfect waiter. Anthony waited on our group of five. He was extremely helpful and seemed always to be there if we needed something. First time I was there, the waitress complained when our group of four wanted more chips ... one container for four adults. Anthony brought out two chips and dip first thing. When we needed more, he got them and even had them wrapped when we left. He is the reason my daughter and I and various friends will continue to go to Chilis. read more

Walked in, wasn't a host to great me but the bar tender where I was heading to anyway was there to great me. He was pleasant considering it's about an hour to close. I was heading to a movie in an hour so this was a quick in and out. I ordered chips salsa, two bloody Mary's, and the pick any 3 appetizers: boneless wings (still don't know why everyone calls them that, it should be called sauced chicken nuggets), fried pickles, and big mouth bites (sliders). All were good and just what I need before hitting the movie. So if your like me and trying to grab a quick bite or just hangin by the bar, come check this location out. If you catch me first drinks on me! read more

Chili's - Appetizers and sides to start off your night. I come here just for the chips and salsa. - Bars Near Me - Mesa, Arizona

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Left when the host decided to seat an extremely large group that had walked in after many people had been put on the waitlist once they complained about the wait time. Respecting customers goes a long way...here the squeaky wheel got the attention. Was just rude. read more

We sat in the bar which is usually hit or miss but this time it worked out which was surprising because it was around 630pm on a Saturday. The bartenders were quick and friendly the food was great. I wanted a fried chicken sandwich but they only offered buffalo . He said it was fine not to add the sauce and with the home made pickles it was amazing. The only mess up with the order was the dressing was wrong and they didn't come clear the table fast enough read more

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Don't recommend bad service waited 15mins stilling at the bar poor service no water given drink was flat beer and bad service don't recommend your better off going to red Rabin a cross the street read more

I am particularly happy that I was able to stop by this Chili's today. I am new to the area & just wanted something familiar. I was greeted by a friendly host & to my surprise I could sit at the bar which is awesome considering everything going on right now. Holly was my bartender and she was AMAZING. Super nice, attentive, and just overall a good person. I got the new mango habanero chicken crispers which were pretty good. I also had a local IPA from Uncle Bear's because Holly was kind enough to offer me samples. I will definitely be back with my friends. Thanks for all your hard work guys! read more

I have to give a huge shout out the Jessica for being an absolutely amazing server. Everything she suggested was absolutely amazing and my whole family appreciated all the attention. She is simply amazing! read more

They spilt our drink accidentally when they were putting the food down on the table and said they would tell the waiter to bring another drink. The waiter came by and asked if we needed anything else and we said yes, the other person said they'd tell you they spilt our drink. She said she'd put that order in. Another person came by and said something about the drink but insinuating the drink wasn't spilt enough. ( yet, he didn't notice it wasn't full enough for a newly poured drink either, and I'll mention a drink had not been taken yet) We never got a replacement drink. The drink also ran down the table and got my pants wet . I had tried to soaked it up with napkins but it ran down so fast I didn't catch it all. At least if they weren't going to bring another drink they could have discounted the drink price since it wasn't a full beer after the employee spilt it. The staff was basically mocking the situation. I didn't go out to pay for service where they wet me and then didn't do anything about the mistake made by them. We are paying customers and it was a less than good experience. read more

#bestserverever Ask for Cameron! Restuarant was clean, even though going through a remodel. Everyone was extremely friendly. Food was amazing, and drinks were superb! PS - Ask for extra olives in the drinks! read more

Chili's - Bars Near Me - Mesa, Arizona

I wanna say a huge thank you to Jamison (sorry if I butchered that name) he was excellent, always checked in on us to update us on the food and asked if we needed any more drinks and chips and etc he did an amazing job. I love Chili's and it's people like him that makes me happy to keep coming back because the food is amazing and the service . Overall very happy and satisfied!:) read more

Went to Chilis at 8:30pm on a Friday and was told they are closed. Several customers were just seated before us. I really hope it wasn't because we were minorities. read more

We had such a perfect experience tonight. Aubrey made all the difference. We always get good service but tonight it was exceptional! This young lady should teach customer service skills to others. She is pleasant, friendly, respectful and just a ray of sunshine! Our food came out perfect the first time. Every special order request was attended to. Seriously, customer service makes ALL the difference. Thank you Aubrey for caring so well. Great job young lady! read more

The last two times I visited this location it took 45 plus minutes to get my food. Tonight I got an ice cold steak. It had a butter on top that would even smoosh into the steak. I got a new steak and it tasted good. The time before that didn't even see a server again to complain to I usually won't complain but this was bad. I used to be a chili's fan but I don't think I will be back. read more

Service was great but this restaurant really needs to learn how to clean their bathrooms. This is disgusting. read more

Chili's - Toilets need to be clean - Bars Near Me - Mesa, Arizona

I came here for an early dinner with a friend and it was a night and day difference from my earlier lunch dining experience at OC. We got there before the dinner rush and got a great booth. Our waitress was attentive and helpful. Our meal was good, a hamburger with great flavor and the house salad was good. For dessert we got the Molten Chocolate Cake...Oh my goodness!! It was so GOOD! If you go to Chili's make sure to leave room for this dessert!! The chocolate cake was sweet, moist and warm, the ice cream had a soft chocolate shell and complimented the warmth of the cake with a cool creamy ending. I might just come back for the dessert. Enjoy! read more

Met up with Rand H for lunch today, only because I had a coupon for one of their new flatbreads. Like Rand, I ordered the bottomless express lunch with soup and salad. I had the caesar salad and it was just okay; it comes already mixed with the dressing and was a little too much for my taste. I'd have preferred the dressing on the side like the regular salad. I also had a small bowl of their loaded baked potato soup and that was pretty good. Not too thick or thin and had chunks of potatoes plus the toppings. Added a little black pepper and it was probably the best part of my lunch. They gave us a huge platter of tasty chips and salsa, but I thought the salsa was a little too tomato saucy for my taste. I like salsa with some heat and this was really mild and bland. I ordered the chipotle chicken flatbread and it was served on a huge long platter and looked really good. The flatbread had good flavor, although a bit salty, but with chipotle in the name I was hoping for a little more spice. Service was good, drinks refilled, plates cleared in a timely manner. It was everything I expect from a Chili's and I'm sure I'll be back again at some point. read more

Bartenders are awesome but the kitchen sucks. Ordered Cajun chicken pasta and I got dry noodles, chicken with no seasoning, and I could tell it sat in the window and died. Would have been better off microwaving some Walmart pasta. If I could give a zero star review I would read more

***Credit Card Fraud Alert*** I dined in the bar area at Chili's on a Saturday night in late September. I paid with my credit card and wrote in an 18% tip on the receipt. Three weeks later I received my credit card bill and found out my 18% tip somehow got turned into a 70% tip. I went by the very next day and spoke with manager Becky Lane. She assured me they would refund the charges and I would hear from her when that happens, 5-7 business days in her words. Two weeks went by and nothing... So I sent an email. That went ignored. Another week passed and a second email has gone ignored. A stop by the restaurant yielded a conversation with a manager that new nothing of the situation. Initially I wasn't upset. I figured it must've been an honest mistake by a busy bartender on a Saturday. However, the more I get the runaround the more I feel this Chili's location is trying to hide something. My next step is to contact Chili's corporate offices. If you eat here, save your receipt and be careful of fraudulent credit card charges. read more

Chili's really bailed us out on Christmas Eve. Our family of 36 people had reservations for Charleston's that evening. We arrived and Charleston's did not have our reservations. My son-in-law called Chili's, which was next door, and their manager was happy to accommodate us. We walked over to Chili's and were so pleased to see that we were all able to be seated in the same area. The good was very good and the waitstaff incredible! We thank you, Chili's, for helping us all be together in Christmas Eve. I think the manager's name was Vince. He was gracious and absolutely the best! We will be back! read more

DO NOT EAT HERE. Very poor service. Our waiter wasn't attentive at all. We had to ask 3 times for silverware after our meal was served. Someone else finally brought it. The original Baby Back ribs were very dry & hardly any meat on them. We were friendly with our waiter when he would show up, he never came by to see if we needed anything or to say thank you. We will not be returning there. read more

Super Bowl Sunday... Showed up at 5:00pm and the place is empty. Ordered dinner for 5 adults and 1 child. 6:38 still waiting for food. Really? Steak was ordered medium and showed up rare. Cup of soup was barely warm..... This is not a well run location. read more

Absolutely amazing service!! We were greeted at the door by a happy and smiling young woman's face who gave us options and allowed us to seat ourselves in the bar. Our server Aubrey was so great! Made suggestions offered us chips because we mentioned we hadn't been in a while. And for that alone we will be back!! Great service by our server Aubrey and great food by the cooks that evening. Thanks Chili's read more

Update: I called the establishment yesterday thinking a Yelp review without even talking to somebody in charge (other than the floor manager who offered me a bowl of soup as compensation) was warranted. The phone call did not go well. The manager (or someone who stated they were the manager) stated to me the restaurant was very busy that day (?? I saw maybe 10 tables with customers) and my lunch was very complicated to prepare. (Grilled Chipotle Shrimp salad?) I stated the manager offered me a bowl of soup to compensate and I was told that was customary as Chili's was not at fault for this situation. I actually felt bad for leaving the server a bad tip over this but no more. Uh yep..... again... NEVER going to this place again. Good luck with their future. read more

My lovely girlfriend and I went into Chili's probably 20 minutes after opening. We patiently waited at the hostess stand for about 5-10 minutes with not a waiter, waitress, or hostess to be seen. Finally a waiter came out from the back and visited a table, after visiting the table he then turned and looked me dead in my eyes then turned around and proceeded with waiting his table. I left that chili's very upset. Figure your shit out people, I had a hungry girlfriend that was not happy and took it out on me. Thanks pal read more

The waiter named Allen was being rude and not caring. I come here a lot and I want to feel welcome and happy not mad while I'm eating. I asked him to Wipe my table and he took all our napkins and just wiped it once and walked away read more

I have had several great experiences at this Chili's location. But, today was noteworthy. I felt like I really needed to write a review to talk about the fantastic server we had today. Her name was Patty. After being greeted in an extremely friendly manner by the hostess, we were delighted by Patty's attitude, how fun and friendly she was. Our food came exactly as we ordered, and I generally make a lot of modifications. Not only did she stay on top of our refills, but when she sensed that we were getting ready to go,she brought us to go cups filled with our beverages, without us even asking. Our food was good, chips were fresh, soup was hot, salad was cold... But really we enjoyed our server the most. read more

Never had an issue with this Chili's until tonight. They need to get their covid-19 act together. I understand these are difficult times but it felt like they weren't even trying. The restaurant was less than half empty. Waited over 45 minutes for the food and 2 dishes came out completely cold and one lukewarm. The 4th dish was piping hot. Server argued that it wasn't sitting out but whatever. Sent the cold dishes back. Staff was unsympathetic and no manager bothered out to come out to apologize as usual. However the redo food was ok. Several tables were ready to be cleared after customers had left but I could see three or four of the employees at another table laughing, joking, and messing around, while people are waiting outside in a dust storm to be seated. Pretty unprofessional and disappointing. I won't be back until the whole covid-19 is over and maybe they get their act back together. read more

Same ol Chili's! Had to wait about twenty minutes tonight, I guess at least that means they will stay open another year, lol Good atmosphere, the food was consistent with most Chili's experiences! The staff at this location are friendly and efficient! Overall a nice meal! read more

Chili's - Sweet date! - Bars Near Me - Mesa, Arizona

First time I had a great waitress, food was good, fast and I left with a smile on my face. Second time the waitress was.........horrendous. It was very slow, she had 2 tables, but half the time I had to ask another waiter for things, because she was nowhere to be seen. Asked her for bbq sauce, TEN MINUTES later still no sauce. I asked another waiter and he had it to me in 3 seconds. Then when we were finshed she shows up with the sauce. So I asked for my check, she brought it, I put my card in the folder and it took her 10+ minutes to come pick it up. I'm kind of afraid to go back, because I do not want to get her again and I'm not so rude as to ask for someone else right in front of her. Maybe next time I'll just do the bar read more

chilis mesa on stapley..we come for the fajehitas.. always great food..good service....but, the manager must be a hard metal music fan.. loud, uncomfortable noise, not condusive to enjoying a meal...manager refuses to lower the volume...or to change the station to a more peaceful sound...really hurts ever coming back again.. you don't want to listen to loud noise when you are eating..senior management needs to have a talk with the manager and get him/her to choose a softer sound.. read more

Just waiting for my to go order but wanted to give a great BIG SHOUT OUT to Devin. He was very friendly and professional while helping me with my order. It's Valentine's Day and as you would imagine the restaurant is hopping and the back kitchen is a mosh pit of people and orders, but even under the chaos that a busy restaurant holds he is cool under pressure and makes you feel welcomed even just for picking up an order. Thanks Devin! I hope the front of house has the pleasure of working with you too! read more

My waiter was amazing. I forget his name but he was such a sweetheart and so very nice! And handsome too. I was there last night on Father's Day about 8 with my family of four. He was so nice with the suggestions and offered me like literally everything. He constantly checked on us and refilled everything without being asked! What a gentleman. Anytime he'd ask me a question he would always wink at me too. Such a sweetie. The food was magnificent. The atmosphere was great. A bit busy but it was a holiday so it was expected. But I would highly recommended this location. I will definitely be back! read more

Friendly greeter although we went to the bar. Friendly bartender was quick to take our order. Had the steak, shrimp and chicken fajitas come sizzling to the bar. Great food and service I highly recommend. read more