Shout out to server Erica. A colleague and I went for lunch. We had almost an identical order but one order was to go. The first order came out wrong. They forgot her drink, second order came out packed to go was supposed to be my order for here. Finally third order came out correctly -after waiting about 30+ minutes. A manager came out to deliver the order. Her main concern was why we had two burgers to go and one for here. No apology, no offer to remove incorrect order/packaging. It was Erica who informed the manager of the kitchen staff getting our orders wrong. It was Erica who advocated to remove one of the orders- not the manager. Thanks to Erica for saving them from a formal complaint and a 1 star rating. Keep shining Erica! read more

I ordered two meals from Chili's in Victorville on Amargosa Rd. One meal was supposed to come with fries, and the other was supposed to come with loaded mashed potatoes. When I got home, both meals had fries and there were NO mashed potatoes in the bag. I called to explain the mistake, but instead of listening, multiple employees kept arguing with me and insisting the mashed potatoes were in the bag when they were not. I even spoke to the manager, Coreen, and she was rude and dismissive instead of trying to help resolve the issue. Mistakes happen, but the customer service and attitude I received were honestly more disappointing than the missing food. I just wanted my order corrected, not to be argued with repeatedly. read more

Chili's - Smash burger - Bars Near Me - Victorville, California

The hosted was extremely rude and unprofessional. She gave me a wait time of 30 - 45 and told me closer to 30 minutes. I waited an hour and she told me there was nothing she could do, as she sat two different tables with the same party size. I stayed 2nd place in line for 30 minutes because they waited on one table to leave instead of the next available table. read more

Chili's - The host - Bars Near Me - Victorville, California

My daughter absolutely loves this location. She probably once or twice a week. She always gets the same thing which is the trio, Their Nashville hot chicken is amazing. Their service is always great whether we order in or out. The restaurant has a cool, calm vibe even when it's full, we love this place. read more

Diane and I stopped here for dinner between Redlands and North Las Vegas. Complimentary Tortilla Chips with excellent paid for Guac were very good. And Ultimate Cajun Pasta with Penne and Alfredo Sauce tasted good. Chicken Fingers with Mac 'n Cheese were okay. But things went down hill at the end of our meal. We were charged for an item we never ordered or received (3 Dips), and because our waitress had already processed the transaction, even though we were paying in cash, the manager said that he couldn't discount anything but credited us something else. But the dish we didn't order cost $7.29., and we were only credited $6.75. To rub salt in the wound, Diane was told that she would receive a military discount. But the bill ultimately wasn't discounted. So we were charged extra for server and manager errors. read more

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Walked in to watch a soccer game, the bartender was very friendly, put on the game that I wanted to watch, took my order and was very friendly the whole time. The fajitas were very good, fresh and cooked to perfection. I so ordered a whiskey sour and that was also made very well. I enjoyed my experience there. read more

Chili's - Fajitas - Bars Near Me - Victorville, California

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"If you do the survey, it will help me get better hours", says every server at this establishment. Do managers not realize this is a terrible way to ask for surveys? How depressing. How awkward. How are we supposed to feel after enjoying a happy time, even a birthday, and then we get to witness our server be forced to act like a beggar in this increasingly crappy era? STOP THIS. Food was good as usual but this time my sirloin was mostly gristle and fat, which was disappointing. Service was good. My mediocre rating is for the overall experience which was taken down a notch by the awful survey ask. read more

We visit this Chilis frequently as we live close by and the deals are pretty good to take out the family, the service has never been great, but usually just ok. Today was not good at all, it started off nice, no wait got a table right away, waitress came took our drink order and appetizers, brought us out appetizer and drinks and then that was it. 10 minutes went by, then 15, finished the appetizers finished our drinks, 20 minutes and still waitress never came back to take our food order. Never even came back by the table to be able to stop her, seen her assist a few other tables on the other side but never came back to us. At 25 minutes went decided to just pay the tab on the little machine for our drinks and chips and leave. Even while walking out no one stopped us or asked anything. The 2 tables near us had different waiters and got there orders taken and food all while we waited. read more

Ok so start food was really good but the people next to us were really bothering us they keep yelling shouting disturbing us when we're trying to eat. Then our server kept going to the other people over their never look at us for like 15 minutes we tried to get her attention we told her to get us boxes but she turned back and went to the other people that were disturbing us.I didint get her name but she has black hair looks like black eyelashes I mean can we have some respect or something. read more

Everything starting with the water it had a very bad taste to it, the first time was the chicken sandwich and fries the fries were recooked just not a good experience so the manager gave us some gift card to come back so I came back two weeks later and got a burger and fries had a similar experience just not good quality food. read more

After years of not going here for I have no idea why. Gave it another shot. Sat in the bar area and the server Savana made the experience excellent. She was helpful in suggesting drinks and food and we even had the Molten Cake for desert! She didn't disappoint so if you go sit in her section! read more

Food is always amazing and it's a fast service. We always go for the 3 for me and we leave very satisfied. read more

Chili's - Fajitas - Bars Near Me - Victorville, California

Everything tasted great and the service was excellent . Waitress was on it and very courteous and friendly

Today we had a really good lunch / early dinner and as usual it was very good. But we would like to thank our awsome server by the name of savahanah E For being the very best of making are time at Chili's the very best. Hopefully we will get the pleasure of having you again to help us out. Anyone else gets savahanah you'll be very pleased. Thank you again for such wonderful service. Robert and memory read more

They send a $35 card to use at Chili's. It is just ok. I think it was a good response for the "crispy" ribs I received. I will print the coupon and redeem it soon. read more

Undifferentiated dining experience. Decent tap list. Service is impersonal but efficient. Plenty of TVs for sports. Kid friendly. Food quality acceptable for price point. Plenty of free parking. Not a destination but not terrible for pub grub in area. read more

Love their $10.99 dinner promotion and free chips and salsa if you are a rewards customer. The food is a favorite. Servers are awesome, great team work on our last visit. Everyone was asking if we needed anything or is everything ok, every waiter filled any glass that was half full when they passed by the tables. Customers all seemed to be enjoying their food and time with their families and friends. This restaurant is one of our regular stops read more

My family recently moved to the area and we have been to Chilies in Victorville a few times, our experience has always been good. Unfortunately, Today our experience was not pleasant. My husband requested specific items on his burger and repeated his request a couple of times. Well, when his food arrived it wasn't correct so he couldn't eat the burger (he's lactose intolerant and it has cheese). We mentioned it to the server (Jade) and she acknowledged that she messed up, apologized a couple of times but not once did she offer to have another burger made or adjust the bill in any way. No service recovery whatsoever!! Having this experience will make us think twice about patronizing Chilis in Victorville again. read more

Came in for lunch and had a great experience. Service was fast and efficient, and the food was on point. Everything came out quickly and tasted great. Definitely a solid spot for lunch--will be back! read more

Stopped in on our way home from a long trip and was hoping for a great lunch. Our waiter/bartender failed to input our order and made us sit for an hour before we inquired with another employee only to come to this realization. He has sideburns read more

We frequently visit this location on our drive back from vegas. The staff is always kind and lovely. It's clean and well maintained. The food is what you expect from a Chilis. Who can say no to bottomless chips and a coke zeros? Our server Alexis today was so warm, friendly and fast! read more

I never thought I'd come to Yelp to review Chilis, but here I am.. my family and I ate at Chilis this evening and the restaurant was packed! We had expected a long wait but surprisingly we were seated almost immediately. Our table was very clean! Our server was Chasity and she was the sweetest! Our food came out timely, it was fresh and hot and was actually really good! This desert is full of crappy food and terrible service.. except for Chilis! Kudos to the manager! Whatever you're doing, you're doing well! read more

Chili's - Trio app w/Chips & Salsa - Bars Near Me - Victorville, California

I came here. I believe on a Sunday early evening. My family and I were making a very long drive back home after a competitive tournament that we had been attending. We want a good hearty food in our bellies. We came here expecting the great service and great food that we had become a customers to receiving from this particular location. There were a number of good size parties there. Initially, we were going to wait for the main dining room, but ended up finding a seat that was suitable for us in the bar area. Just this move from waiting for the main dining room to the bar was something that flustered the staff. I wanted to take advantage of an offer that I received through my app. I asked how we would be able to do that and the waiter gave me the simplest instructions and yet when she tried to remove those particular items off of our bill, she had quite a difficult time. We ordered a number of different items, some of them extra sides, and what not. Still, our order was incorrect up and down the whole table. One drink request that we had was to make an Arnold Palmer out of a mango lemonade. We got mango lemonade, but it didn't have any iced tea in it. They're just these things up and down our order that were incorrect. Then, different food appeared at our table than what we had ordered. Certain sauces were not accompanying the food. Another thing that was disappointing was that the chicken crispers are no longer the same recipe as it had been for all these years. In addition to that being different, they no longer have the corn on a cob. They only have corn in a cup. There are all these different changes and things that have been made to the menu And I can't say that I am a fan. But regardless, the thing that bothers me the most was the very confused staff, and they're not being prepared to take on the orders from my party for the evening. That was pretty disappointing. And like I said, it was a little bit even more Upsetting when you had to have so many different people work on trying to correct our bill. Especially after you said that it was gonna be so easy to make these changes. I don't know. I was just disappointed overall. The bathroom was not the cleanest either. There are paper towels and things all over the floor. The countertops were wet. I don't know if it had been particularly busy in comparison to what they're used to, but the rush on itself seem like it was almost in shambles. read more

Amazing food great service and the mozzarella sticks oh my the best in the game and the chicken strips dipped in honey chipotle is the best ever read more

food was cold, drinks tasted nasty broccoli was NOT cooked took forever, if I could give this a 0 I would, but they're lucky they're getting a one read more

Chili's - Bars Near Me - Victorville, California

I've never actually been to chilis. My son and I arrived during lunch on a Friday. We waited about 5min to be seated. They have a tablet with games so my son went for that right away. The place was packed and well staffed. Very clean on the floor as well as the bathrooms. Our server Jay was exceptional. Very friendly and attentive. She stayed on the floor and kept checking in. My son ordered the sliders with fries. He didn't like the burger nor fries. The burgers were charred which he is not used to and the fries were not slim enough for him. Luckily the server allowed him to order the chicken strips and mandarin oranges. I ordered a spicy margarita which was very refreshing. I did not care for the surf and turf. The ribeye was not my favorite and I cook it often so that was a bit disappointing. I did love love the white Mac and cheese. I also added some sour cream to the loaded potatoes and it was Emmazing. Where there's a will there's a Jay (inside joke) read more

Chili's - Mac and cheese was amazing! - Bars Near Me - Victorville, California

Good food and great service. Our waitress was efficient, personable and appeared hard working. My only complaint is that it took about 45 to 55 minutes to be seated. read more

It's difficult to rate our experience when we didn't get to have one. Every time we try to get food here we are always told that it will be at least a half hour wait. Why is that when there are plenty of empty tables and no one waiting? read more

Went in there to celebrate my son's birthday with a large crowd. We initially told them 17 people (I miscounted our party and we ended up being a party of 19) not only did they accommodate my mistake and still sat us all but the service was awesome the team handled our party well. Very attentive and honestly just seemed happy to help. Food was delicious and delivered pretty quickly. Thank you! read more

Love it always a great experience and the food is amazing! Just to say the customer service is always so pleasant.

It was so great such great service and great food !! Very great place! 10/10 drinks were so amazing and very colorful read more

Chili's - Great drink definitely a 10/10 will buy again !! - Bars Near Me - Victorville, California

This location confused my bill with the family that was having dinner next to us!! I had to drive all the way back 15 miles just for them to not even apologize & then continue to say 6 days until a refund. Poor service the manager needs better customer service skills. read more

Great place to have a few beers watch some sports and have a great appetizer! The triple dipper appetizer is always great! read more

Chili's - Triple Dipper with Fried Mozzarella - Small, Big Mouth Bites and Bone-In Wings - Bars Near Me - Victorville, California

Yummy, always great customer service! The food is always amazing and yummy! They have a great menu and it's a very clean restaurant!

Randy the bartender is a rude asshole, I tried to ask a question multiple times and he was very rude back. I get people get drunk and rude, but I didn't even have a drink yet and he was getting snappy with me. Not a fan, he shouldn't be working customer service read more

The food is good and it doesn't take to long to get it. It can be packed most days so always check the bar area for open seats. I like to go there for a few mixed drinks. Don't forget to add your phone number to get the free chips and salsa read more

We were heading out to Vegas. Got a little hungry on the road and decided to stop and have some lunch. This is my first time going to this Chili's, and it was very clean. The hostess was very sweet sat us down immediately. They took our orders right away, brought out our drinks. Everything was great. Bathrooms are super clean. It was a nice experience. read more

Chili's - Bars Near Me - Victorville, California

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My son told me he missed Chili's chips & salsa because we hadn't been there in years. I decided to take him to lunch. We stopped in about 12:30 the place was busy but not crowded. We were seated right away. The restaurant was clean and so were the bathrooms. This location looked updated. It wasn't the decor I remembered. Our server, Candace, was very friendly and provided excellent service. I was surprised to find $10 lunch specials. It comes with a small soup or salad and an entree. There were several choices and I had the chicken, bacon and avocado sandwich with fries and a Cesar salad. It was delicious and a good portion. My son loved his Nashville hot chicken tenders. Lunch was a great experience. read more

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The store manager, Korin, called me a liar out loud in front of other customers, argued instead of resolving a simple mistake, and made a huge scene over a simple mistake she could've fixed. She repeated herself endlessly, refused to take accountability, and humiliated me while another other manager just stood off to the side laughing in a headset. After all that, she fixed the bill anyway, proving it was always fixable. Completely unprofessional. read more

Just came from Applebee's. The service was horrible. We waited over a half hour and still weren't seated. I came to Chili's right down the street. I'm not even on the same block and I was greeted at the door seated immediately when it's really packed they get you in really quick and they let you know that they care the waitress that I met. She was so nice. Her name was Candace. Very nice lady kept our drinks in our chip bowl full very great service. She truly cares about Customer Service and the customers needs awesome Lady thank you Candace and we look forward to coming back.!!! read more