A little slow, but always delicious. I'm glad Las Palapas now has a rewards program. This location…read moredoes a good job, especially considering it has to compete with two other restaurants on the same street. The staff here tends to be less friendly than the locations on Walzem and Austin Highway, as well as the location that closed near the highway toward Fredericksburg. The customer service is not always the warmest, but the food and value make up for it. I would still return because the prices are hard to beat.

We've always enjoyed Las Palapas, we know we're going to get a good meal ... until today, for me. I…read moreordered chicken fajitas, with veggies instead of rice and beans and a side of sour cream. This was the most disappointing fajitas I've ever had. The chicken tasted boiled with no seasoning, there were no peppers, just onions, and the veggies weee diced so small and barely any flavor. Came with a tiny dollop of guacamole. I wasn't impressed at all. The service was good, it always is and we've never had to wait for a seat, which is nice. There are TVs hung around so you have something to watch but unfortunately it was depressing news on, maybe consider something more entertaining? Not a great visit this time, hopefully next time will be better...

Horrible service the young lady at drive thru has a very ugly attitude and responds with a smart…read moremouth Never coming back tho this place

Stopped in for the pork chop special but opted for Asada special, and a bowl of Tortilla Soup. We…read morehad my 88 yr old MIL with us. Since she had her walker there was plenty of room to maneuver. The staff is always friendly and helpful.The food is always delicious, not greasy. The breakfast plates are my favorite! My soup had more salt than I like but that is only my preference.

Great breakfast tacos. Always fresh and delicious. Love their hot sauces and flour tortillas plus…read moretheir bar with chips and condiments

Pues amazing the salsitas and the tortillas amazing and if you get the Jamaica add a little lime…read moreyum! Can't wait to go back

Good quality but it is ridiculous how long it takes to get an order in the drive thru. I think this…read moremay be the last time I come here m. I doesn't matter how much I like the food. Annoying

Taste - 5/5 - Delicious beef! Ordered it on nachos and pirata tacos and both were well-seasoned…read moreand pretty lean which I loved. Atmosphere 4/5 - There is a big children's play area which was very popular for the kids. It looked pretty clean and safe since it's enclosed in glass. This is great for the adults monitoring the kids at play. If you are not interested in that, I'd recommend sitting as far away from it as possible. This location also had flat screen TVs mounted with different sports channels playing. Also, a nice touch for customers. Value - 4/5 - Three meals for just over $50. Good deal!

I love this place and order almost every Sunday, but today, Father's Day when I really wanted…read moreBarbacoa I could not order on the app. I tried the website and was told, " item not available " for 1 lb of meat. I tried calling, no answer. WTF? I thought could they have sold out by 10:20 am? So I drive by and the parking lot is packed but I'm not waiting in that line, which is why I order online, walk in, and pick up. Just not today. Extremely frustrating and disappointing. Either get the app working or answer the phone.

I was hesitant about getting barbacoa from a new place. This place be was good…read more First thing, this place is in Helotes, right next to the Little Caesars. There's no drive thru so you will have to get down. When I got there, there was a line of two people outside the door but more inside. I didn't have to wait very long. Once inside there is a fridge with cold big red and another fridge for the variety of salsas. The menu is on the wall and it's a very simple menu. The do not have a lean or fatty option, just barbacoa. The staff was very friendly. Once I got the food home I was able to see the barbacoa and it looked and tasted good. No large pieces of fatty chunks, not too greasy, just right. The green salsa was good too and the corn tortillas were def delicious. I was a bit disappointed by the chicharones because I'm so used to the large pieces and variety types at my previous location but no big deal. Even my Big Red was cold when I got home. Will def continue to go to this place in the future

I saw the reviews but my husband had tried it out and he said "let's go" it's a plan!! So we came…read moreand I can tell you the price for a combo with dessert isn't bad at all! The Gordita's are packed, stuffed with delicious guisos!! They have a list of what you want them to be filled with and I can tell you my favorites are pollo pibil and rajas con queso! They fill you up so know that you will want to eat everything but no room In that tummy!! The savory dishes have the flavor of authentic Mexican kitchen!!! Every bite is full of flavor!!! The green salsa is spicy but a good spicy that you keep adding more and more to your food!! The Gordita's might look small but like I said, they are stuffed so fill you up quick!!! Ambiance is chill like being in a Mexican Mercado!

Poor customer service. Manager Amalia Perez and Erika Estrada both refused to accept my claim I had…read morepreviously called about for a missing fideo soup that I was told it was no problem and I could pick up on a later day. After a couple of weeks I went back today and place my order and after I paid I reminded them of the last issue and my missing soup. Both lady's beind the counter said they had no record and that I could possibly be lying. Go figure. I asked for my money back and walked out.

Oh my beloved Tommy's (by the office) how much I adore visiting you and starting my day off with…read moreyour big, fluffy, stuffed breakfast tacos. Anytime work sends me back to SA you are on my must do list. Typically a "walk in and sit where ya like" situation, I've never had an issue on a weekday morning grabbing a seat with no wait. On more busy and peak hours they may have a waitlist, so be warned. Typically I grab an unsweet tea and while they grab that, I make my final taco decisions. Be warned that the tacos typically are quite sizable so I have found myself showing restraint, here of late, and only ordering two of their amazing breakfast taco offerings. My current obsessions include their chiliquilas tacos with guac, papa ranchera egg and cheese, the migas taco, or my old reliable: potato/egg/cheese/guac. No matter what I've ordered I have always enjoyed my meal and left more than full and ready to tackle the day. Also the green salsa they have on their tables is amazing, use it on everything, you're welcome. Service I've experienced has always been friendly and relatively quick, without being overbearing or leaving me wanting/needing things. Start to finish, Tommy's has easily earned its spot in my regular rotations when in SA, and while this could have happened based on their tacos alone, the service, quality, and overall experience of this location also pulls its weight when it comes to building my customer loyalty.

Food: Solid overall. Everything was hot and fresh. The chicken was a little overcooked but it was…read morestill very flavorful. Service: When I first walked in I wasn't greeted with the best approach. Servers looking as if I was a bother as I walked in. My actually server was nice, but initially, the welcome wasn't warm. Ambiance: Typical Tex-Mex restaurant. Simple seating. Simple setting. Gets the job done. Overall: Great spot for a quick lunch or dinner.

Lousy food lousy wait staff. Always standing together and talking with customers either waiting to…read moreorder or waiting to pay will not go back

WOW! I literally pass this place up so much. And to be completely honest I judged it a lot by the…read morelook of it outside. I'm a fool. I've wasted so much time where I could enjoy this place more. But, I know about it now and will try to make up for lost time. Definitely not a looker at all. But man the food is some of the best I have HAD. Carnitas plate was definitely the best I've had. It was so good. The portion was great and I still was looking for more. The prices you cannot complain about. Especially when it's backed by such quality. Definitely will be back and please. Do not do what I did. Don't waste time driving by. Go and enjoy as much as you can. Thanks y'all.