The interior of the restaurant was colorful and interesting. We were able to tell the employees exactly what ingredients we wanted as you can see all the choices available. It only took us between five to ten minutes for our order to be ready. My burrito was delicious and fresh. This was a good lunch. read more

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I always like going to Freebirds. Fresh ingredients and lots of choices. Everyone is always friendly. I find it better than Moe's or Chipotle. I opted for nachos this time- did the half bird size. read more

Freebirds World Burrito - Ranch hand steak nachos - Mexican Near Me - San Antonio, Texas

This was my wife and I's first time eating here, we both got the freebies size burritos. They have a good variety of fixings and sauces. The food tasted fresh and was overall good, better flavor than chipotle. What really made it a great experience was the chips and queso the chips and queso were delicious and I would come back alone just for them. Staff was friendly and helpful read more

So many great topping choices, huge portions for the value, and friendly staff. They always play great music and have a fun decor. Using the rewards system and app is awesome! There is always some sort of deal or freebie! read more

Love the bean & cheese taco wraps they're so good!! And chips & queso so delicious! Great service! Fast delivery!! Love freebirds read more

Freebirds World Burrito - Selfie - Mexican Near Me - San Antonio, Texas

I truly feel that the you aren't getting what you're paying for anymore. I ordered a prime rib monster bowl for $10(a special deal). It's normally about $16. I was very hungry and didn't take a picture of it. The monster bowl wasn't full and I expected it to be enough food for two meals. It was just enough for one meal. They should have given me more rice and beans. The meat was in good portions. I've never received bad customer service. Unless it's a really amazing deal, I can't justify paying for the food at Freebirds unless I am there to ask for more of the basic stuff(Beans and Rice). Ordering online is a no go from now on. read more

This place has great Burritos. Definitely recommend trying this place out.Friendly and great service .

I was taking out some locally based coworkers out to lunch and one of them suggested Freebirds. He told me the idea behind it and it made me think 'Oh, like Chipotle?' Sure, they're similar, in the same way that Blockbuster and Netflix lets you rent movies. Freebirds has way more choices from start to finish. First, there's the size options from a 1/2 size to a monster double size. They had some special protein options to so it doesn't get a monotonous and the veggie options are almost too much. Oh, did I mention the cauliflower rice option? On top of that their chips and queso are pretty friggin' delicious-they're both lighter in texture but pretty delicious. The additional options does mean that your food could end up with a pretty pricey meal but it's a premium that's worth it. read more

Freebirds World Burrito - Spicy Cayenne tortilla, chips and queso - Mexican Near Me - San Antonio, Texas

Freebirds is my favorite burrito place to eat. The staff has always been very helpful when building my burrito. The location is nice and small. Only thing is the prices are going crazy, two burritos was 38$ with add ons that I didn't know we're extra. read more

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Freebirds is better than Chipotle. Similar concept. Build your own bowl or burrito. Good fresh ingredients. read more

Freebirds World Burrito - Bowl with extra salsa - Mexican Near Me - San Antonio, Texas

My 7 year old P.I.C. Strikes again! "FIVE Stars! Wait what's the highest? YES Stars. " No wait. They had everything on the menu and more options for his dietary needs then he could process. Fast hot and tasty. Apologies for the post taste photos. We were hungry after waiting at the competition for over 10 minutes. "This place made me full" P.I.C. read more

Freebirds World Burrito - a bowl of mexican food - Mexican Near Me - San Antonio, Texas

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I wanted a burrito so I decided to try this place. One bc it was convenient & I heard this place is pretty good! I did my order online for 10:30a & I left my house at 10:30 picked up my food by 10:35a I walked in & was greeted. The lady asked was I picking up an online order and I said yes ! She pointed me to the pick area. I ordered something else & left. The inside was a little messy. I feel like their were boxes everywhere. Other than that everything else seemed clean. The burrito itself was huge & made exactly how I wanted it. The only thing I think old was the actual wrap. It wasn't giving burrito. It could be bc it's not an authentic Mexican place. Last but not least for EVERY to go order should come with napkins. Rating overall- 3.5 FYI KIDS EAT FREE on Sunday w purchase of an adult meal. read more

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This location is nice and clean, the staff is friendly. I like the variety of tortillas that they have, the vegan options and the many sauces and dressings. This is great for a quick bite, if you're starving you'll have a plate of good food in front of you in no time. I love the bowls but the burritos are great also. Freebies size is more than enough for me but you can get Monster size for your bowl or burrito for only $3 more! Seems like a steal to me. read more

Freebirds World Burrito - Bowls - Mexican Near Me - San Antonio, Texas

The food wasn't too bad but the upsetting part was founding a piece of metal in my burrito. It's very unfortunate i couldn't finish my burrito because i lost my appetite. read more

Freebirds World Burrito - Mexican Near Me - San Antonio, Texas

While I'm less than thrilled that freebirds keeps making changes to everything, first the cayenne tortilla, then the shredded cheese, even the steak and chips and queso ...the location itself does normally serve good food. This is one of the few locations I've gone to that the rice is always cooked all the way through and even delivery orders are always right and in the right proportions. Sign up for the app to get deals and accumulate points for free food. Also, kids eat free on Sunday! read more

The food was good, hot. The staff were very courteous! The bathroom was super clean. Will return! read more

Freebirds World Burrito - Black Raspberry Sweet Tea. - Mexican Near Me - San Antonio, Texas

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Did not receive everything that was paid for. Got home and found the chips and queso were missing. Called the store and was told they would refund that amount but it would take 3-5 days. It has now been 10 days and no refund. They also automatically charge a qratuity. If I feel like they deserve a qratuity, that is something that I should have control of. Would not recommend based on this experience with them. You are better off going somewhere and having a waiter take your order. It is like Subway that you just put everything in the bowl and on a tray. You carry it to your car or a table and then have to get you own drink. read more

Been a customer for years. Great food every time. But my last 2 visits I've noticed a major lack of hospitality. I've been treated like a transaction and not a human. This isn't asking for a lot. Zero greeting or acknowledge until I'm asked what do I want. Same with the cashier, only words he said to me was the $ of what I owed. Y'all provide good food and should also provide decent customer service. Once that cashier said only my total my next thought was to not return again but I leave nearby and enjoy the food. I hope management says something to the staff bc I will spread word on how I stopped going simply due to poor customer service. read more

chipotle is better this taste like doo doo it's nasty but the people are nice the price is not good bit even chips with it but it did not fill me up the size could of been better read more

Freebirds World Burrito - Mexican Near Me - San Antonio, Texas

Have gone to this location for many years and always had a pretty good experience. Most experiences were 4 or 5 star. This time is honestly probably the last time we'll be going though, sadly. Ordered a kids bowl, two burritos, and a "large" chips and queso to go. When we get home, we check the bags and see that the chips equate to about a pinch worth. There was nowhere near enough chips to finish the queso. The burritos both were almost entirely bean and rice. The meat, the expensive part, is hardly identifiable throughout the burrito. So I call the place to express my displeasure. I tell the woman answering the phone that there's hardly any chips. We are used to getting nearly a bag full of chips. She informed me that they've changed their policy to limit the chips to specific measured amounts and that is what we received. So basically, don't waste your money overpaying for chips and queso here, is what I heard. The woman answering the phone sounded impatient and as if she couldn't care less about what I was saying, and I don't blame her. She probably gets paid peanuts to be worked like a horse and then forced to rip off customers and deal with the backlash while the CEO making decisions to decrease serving sizes gets paid big money and doesn't have to deal with any of it. My issue is with the management here and their decision to obscenely limit their portions, which were already not exceptional to begin with. I won't be coming back here because it's become a waste of money. It is evident that this restaurant has decided that it is more important to squeeze customers for money than it is to actually provide them with a service or product worth paying for. Just more greedy penny pinching by the elite class; nothing to see here. read more

Freebirds World Burrito - One is the amount of chips for the "large" queso, and one is for the kids queso, like 5 chips. - Mexican Near Me - San Antonio, Texas

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Priscilla was extremely accommodating and helpful with a smile on her face! All of the request I had (there were a few) she did not hesitate to complete. I have no doubt in my mind that this food is going to absolutely delicious! She mentioned she's new, but I almost mistakenly asked she a manager she did everything with such ease! Thank you Priscilla, I look forward to coming here again! The ambiance could be better, with better music at a better volume. read more

Not the same as the original UCSB freebird. The flavor is off I don't know what is off but it's not what I remember It's not bad just don't expect the UCSB version read more

Yea...Freebirds didn't make the mark for me. I ordered a bowl with beyond meat, potatoes, various veggies, sauces...and it was bland and dry with old potatoes. :( I only eat one meal a day and I now I'm stuck with just this option for 23 hours....my husband did like the brisket, so if someone wants to eat real meat and cheese and all that...I'm sure it's fine, but don't go if you're a vegan/vegetarian. read more

This may be an unpopular opinion, but Freebirds is waaaaaay better than Chipotle hands down. Chipotle wants to be like Freebirds, but will never come close. I hadn't been to Freebirds in a long time, but my dad came to visit for an early birthday dad/daughter day. After shopping and working on school work, we decided to have dinner at Freebirds. It was soooooo good. Even though it had been a while since I had been to any Freebirds location, I felt right at home with the funky decorations and long burrito making line. My dad and I both got burritos and drinks (refills available). We paired it with chips and queso on the side for some crunch and extra flavor. My burrito was great! It was warm and well wrapped because it didn't fall apart on me like in times past. I don't remember all that I put in it, but everything was tasted fresh and well seasoned. The queso was good and not gravy-esque like Chipotle's. The chips were salty and crispy and not stale. Unfortunately, I didn't take any pictures because I was so hungry . After I got full, I wrapped my burrito up for leftovers the next day. It was the best day 2, but still a solid meal. We ate our meal at one of the outdoor tables and enjoyed a relatively cool San Antonio evening. Pour evening entertainment was watching the long line grow at Panda Express and people trying to park or leave the parking lot. Then we got stuck in the mess. If you're coming during a high traffic time beware of parking and lines for the other restaurants in the small shopping center. Be sure to checkout Freebirds next time you need a quick meal or are craving a nice, big burrito! read more

poor service kyle took forever at the i10 store no one asked what I was waiting for, took 45 minutes for order. Order had been online placed in advance and only started getting prepared when I had already waited 10 mint ask about it. worst store in SA read more

Their definition of Ancho sauce is definitely not most people's so I'd avoid that. The rice and beans were not as flavorful as I'm used to, it was somehow sub par from my expectations. I'd definitely just stick with Chipotle. Yes, this place has more options, but at what cost? It can also get very pricey very fast. read more

Freebirds World Burrito - Veggie Bowl, Pot Brownie - Mexican Near Me - San Antonio, Texas

Walked in and wasn't acknowledged. Looked at the food that was available to choose from and all was old and cold. The black beans were not cooked and were hard as rock. Half of my burrito had all the protein and other half had nothing but lettuce, rice and hard beans. Workers also did not take the time and were throwing the food at the tortilla. I DO NOT recommend!!!! No flavor, hard beans, and $40 for 2 burritos is just ridiculous. I don't care to pay that amount if it's worth it, this is nowhere near worth it!! read more

Love it! Friendly, clean! Great service, helpful- way better than chipotle! Always come back for more!

Holy serving sizes, Batman! Some coworkers and I hopped over to meet up with a friend for lunch and I was floored by the serving portions here. They do NOT mess around! Our friend ordered the hybrid and for an option deemed their smallest size, that was as huge as a brick. I decided on a quesadilla on a spinach tortilla and it was totally customizable. Staff was awesome and accommodating! There's just so much variety to choose from, much more so than other spots, from your tortilla down to your meat (I mean, for chicken you can choose white or dark meat!) You would also think a quesadilla with a tortilla folded in half is skimping on the portion. It is not. That one tortilla made a quesadilla so big it served as lunch AND dinner. They let me fill my green little package with cheese (a mix blend I believe), a combo of Spanish and cilantro lime rice, refried beans, pico, white meat chicken, guac, and sour cream. Half the quesadilla kept me full for hours. The restaurant itself is relatively clean, and they work hard to keep it that way. We saw one employee washing the windows. We did notice it was a little warm inside, though it is Texas, so I can cut them some slack. They are also vegetarian friendly, as one of our coworkers abstains from meat and he was thoroughly satisfied. Also, since he joined our crew half an hour later, he utilized the Order Ahead app and was able to grab his burrito in no time flat. Smart dude! I really like Freebird's. They have lots of variety at an affordable price, an attentive staff, clean establishment, and I can walk here from work, Convenient, affordable, friendly. What more could I ask for? read more

Was here to pick up a DoorDash order, while I was here I saw a very unfortunate man order food and even though he had money to pay for his food the workers gave him his food for free, I just want to say it warmed my heart so much I'm happy to see there are still warm hearted people out there, I give this store 100 on customer service and above all read more

I have been going to this location since I was like 16 I'm 24 now, food is always very fresh, friendly staff, clean restaurant, I love the decor, definitely recommend read more

Ok. Wanted Chipotle but Freebirds opens at 10:30 am so that gave them the edge. Plus all that controversy at Chipotle about bacteria and ripping off their employees has me still wondering about them. The cashier at the register had no personality or was just rude. I said hi and she ignored me. The guy making my food was so nervous, sort of sketchy like he was watching for the cops to come in or something. Just a weird vibe from the employees. He put hardly any sirloin in my tacos which as it turns out was fine because it sucked. It was covered of this melange of orange s**t, like chorizo sauce. The pico de gallo was literally just diced tomato, no onions, no cilantro, no jalapeno. I ordered a side of guac and queso (Chipotle does not have queso) and it was good. Also ordered a side of Spanish rice, it really sucked bad. Tasted like Hill Country Fair tomato sauce, no spice or character. read more

Freebirds World Burrito - Three sirloin tacos, guac and queso with chips. - Mexican Near Me - San Antonio, Texas

Ok I'm sold. Normally I get the burrito from chipotle but their chips are wayyyy to salty. This is my second time ordering Freebirds but this time I decided to order the burrito with the salsa and chips. Wasn't sure if it was going or be salty but OMG! It's sooooooooo gooood. Nice crunch, not a salty and It even taste good by itself without the salsa. Would definitely order It again. I can't see myself going back to Chipotle read more

Freebirds World Burrito - a bag of chips - Mexican Near Me - San Antonio, Texas

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WOW! Went to eat free birds @Plaza Del North, since we haven't been in a longtime due to Covid...Y'all need to come eat here!! Had some great tacos & drinks & chips..So fresh & delicious andddd the BEST EMPLOYEES there!! Thomas made our awesome food with Brice doing to go orders & Jaz in the back cooking & Drew rang us up. They are some great friendly ppl I'm happy to say show our TEXAN HOSPITALITY!! You ever get a chance to stop by on lunch or dinner come ask for them!! Next to 5 Below & PT's by North Star Mall. U won't be disappointed! THANX GUY! We appreciate y'all and the food is fantastic!! They have great Texas size burritos & Texas Brisket too!! See y'all next time!! CC read more

Freebirds World Burrito - TEXAS TACOS!! YUM - Mexican Near Me - San Antonio, Texas

Yum! I love that there are multiple options for kinds of rice and beans. Flavors were good for everything and portion size was generous. There were multiple tortilla options also. They were running a special for chips and queso or quac for around $3 and 50 cent drink. I always like a deal so that made me happy. This place is so much better than Chipotle (I ate there the next day for a direct comparison). I'll definitely stop at Freebirds more often when I'm near one. read more

Freebirds World Burrito - Chips And Guacamole, Chicken Burrito Bowl - Mexican Near Me - San Antonio, Texas

YUS!!!!!! Carnitas Burritomade made the way I want!!!! So I did the millennial thing of ordering my food on the freebirds app, plan the time to arrive, asked for my order, enjoyed the enthusiasm displayed by the staff, arrived home, and then munched onto my burrito. TASTY, yussssssss! Yaassssssssss! Yussssssss! Mmmmmmmmmmmmmmmmm. I enjoyed the filling of cilantro lime rice and blackbeans with the carnitas. Made my life charming. It will do the same to yours. I guarantee it! read more

Freebirds World Burrito - A burrito - Mexican Near Me - San Antonio, Texas

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As far as burritos go it's def a fine burrito. Nothing really special but a fine eat. I'd def say the seasoning could be higher but that's just picky. I wasn't super satisfied with relaly anything but wasn't angry either. Clean and well mannered. Staff was just doing their job. So yeah fine establishment. Price was steep but hey we all out here trying to grind. read more

I love freebirds, but this location was not the typical experience. The kid building the burrito had no idea what he was doing, nobody was coming to help him, he was asking ME what the meats were. When I got down to the register to pay, the guy at the register was just in an awful mood, sighing, slamming his fists when his computer was acting up, when I went to hand him cash he freaked out, yelled at me to hit cancel on the pin pad bc he had assumed I was paying card, kept sighing and purposefully portraying how awful his day had been. There was only 1 other person in line. It was not busy. I have no idea why this kid was so stressed and freaking out. I was so excited to try this location bc all of the other stores have great employees, and they bring in good vibes. But this guy killed my mood and made me want to never go back to this store specifically. 0/5 stars if I could read more

Horribly overpriced. $27 for 1 small and 1 medium with brisket and a single soda. Only 3 kinds of beer. Shiner, Shiner lite or XX. Pretty lame. Easily $3.00 too much per burrito. Go to Jalisco on Bandera and get 4 Modelos and two lunch meals for $28. No really. read more

Back in the day this place was good. Every time Ive been currently it's been pretty bad. ai will get the bowl and I can't have the rice or beans just lettuce and they always put the smallest amount. You would think me not getting rice and beans I'd get a decent amount of lettuce. Nope. Was still hungry after the $17 bowl. Got a email that they had free delivery. Spent over 30 minutes trying to order on the app and it never went through! Food is decent but small and pricy. Has disappointed too many times sorry to say. read more