I have worked with them for several decades, and they have remained the most helpful and friendly…read morehardware store I have been to.

New to Sherwood and loving the quality this city has to offer from local businesses…read more Great value and their local

We were in a date night rut and I wanted to try something new. So I hopped on Yelp and searched for…read more"date night" and found this gem. So fun! I was a little confused how to get in so we walked in to the restaurant (The Hive Social) and asked. They let us to the secret stair case and said we'd need to figure out the rest for ourselves. And we did. The portrait swung open and we discovered the coolest bar! The ambiance was very cozy and perfect for our date night. Our server was very friendly and made some suggestions when asked. We ordered a couple rounds of drinks and several small plates to share. They even staggered our apps to not overwhelm our cozy table. Everything was delicious. Well worth the drive and we will be back for sure (and probably bring friends)!

True speakeasy connected to the The Hive…read more This is a hidden gem in Oregon City and of course it should be, being that it's a speakeasy. I ordered a couple cocktails here and both were top notched. The bartender was busy but was still friendly. The vibe here is trendy and definitely a great place to bring a date. The night I came there was a live singer performing.

Hello Have always…read moreenjoyed going to this store with the friendly staff that are so helpful when I am putting a project together. From plumbing to electrical and the best key cutters in town. After having such a talented group of workers that take such pride in their work it saddens me when I drive into the parking lot it looks like the store has been abandoned for years. Weeds, leaves everywhere it looks like a run down Barnyard. This is a beautiful community please step up your game and represent the beautiful community we all live in. Come on ACE get it together. Constructive criticism helps us all. Sincerely Loyal Ace customer

Emily is a staple at this store. Always very friendly and knowledgeable. She really knows her…read morestuff and has worked there for a while, from what I've heard. A wonderful, helpful neighborhood Ace.

I went into Ace Progress Ridge today to have two used paint cans shaken up and purchase one new…read moreone. When I arrived at the paint counter and asked to have the cans shaken I was abruptly interrupted with a very rude "I won't shake up that can" by someone named Jaron. I was very taken aback by his rudeness since I've had many cans of previously opened paint shaken up there before. When I asked why (in total confusion) Jaron said "I don't want your paint all over my paint shaker". I was so confused at this point I moved on to ask for help with the can of paint I needed to purchase. Jaron was just incredibly rude and refused to help by being short and condescending. I picked out my own paint. I then asked to talk to Chris, the store manager and now I know exactly why the employees act like this at this store! Chris said "I am sorry you feel that way" and tried to justify Jaron's actions by stating thy someone's can of paint spilled in their shaker. I am not at all upset that ace no longer shakes up previously opened paint cans - that is perfectly within the store's right to decide and I was very clear with Chris on that!! I am, however, appalled at how rude Jaron was and how Chris didn't listen to my concern about Jaron's attitude and instead tried to justify it with an explanation of why they don't shake up cans anymore. I reiterated I wasn't upset that they don't shake up paint cans anymore and Chris repeated, "I'm sorry you feel that way!" The number one comment narcissists make is "I'm sorry you feel that way"! The first rule of customer service is to never blame the customer and that is exactly what Chris did with a narcissistic comment. I asked to speak to Bob, the owner but have not had a call yet. This store needs a new mgr (just read the reviews here - this is a pattern) and some education in customer service. Don't waste your time here! Take your business to Lowe's or Home Depot!

Very empty outdoor area in the late summer was disappointing, as well as the fact that the plants…read moreplaced there, seemed like they were just put there to die. It isn't ever VERY busy there. The staff is nice, pleasant but in comparison to the Tigard store, this one is bare, harder to find things and just not as well organized. Ace is pricey, you're not going to get THE best value on most items but that's okay if you are in a rush or have an emergency. But you will OCCASIONALLY find a real deal. It's just not often lol. It's convenient but definitely not my #1 choice for Home Improvement.

Customer service is great!they know what they are doing and take you straight to the item instead…read moreof just pointing you in the right direction which is really helpful.

The lack of help and interest in help was notable. Not motivated to see if they can do better in…read morethe same way they weren't motivated to look to see if they had the item I wanted and just said, "I don't know."

This place is great. They are always so friendly and readily available to help. It is very clean…read moreand they have a very large selection of everything you could possibly need.

We have been customers at this location for the last eight years and have always enjoyed excellent…read morecustomer service and we have been very happy with their selection. Definitely a five star service. Not today. We went in to purchase an advertised product and couldn't find it. When we asked one of the customer service reps about it, he had a pretty arrogant attitude and tried to upsell us on another product. He pointed out that he was a horticulturist and would never consume a vegetable that was planted in the mix that we were looking for. Management ought to encourage their staff to be a little more helpful and less judgmental.

I went in for 2 bolts to secure supports for my bed frames. Although I had found the right screw…read moresize, they were not going in smoothly. My Ace Specialist re-tapped the holes in the supports essentially clearing the threads and creating a really smooth and easy finish to my project. His extra efforts enabled me finishing my project independently. Thank you~

Have always received exemplary customer service here and during the Pandemic, Pearl Hardware has…read morerisen to the new normal. Customers wait outside the store, 6 feet apart on the clearly marked yellow Xs; there is a separate line for those picking up prepaid orders. They are limiting the number of customers in the store so once inside, it's easy to get what you need and check out. Note, they are taking credit cards only. Another great precaution they have implemented is that upon entering, everyone is asked to use the hand sanitizer they provide. Thank you, Pearl Hardware! Even though they are located in the Pearl, don't worry about finding or having to pay for street parking; they have their own small lot in front of the store making it super convenient for those of us not in walking distance. Yesterday I stopped in to pick up a 4-pack of aBlind Cord Wraps to keep my cords from banging against the window when the wind blows. Oh the problems I have! Amazing all the little "projects" I'm completing during these days of Quarantine. Or more accurately said, I'm seeking out projects since my house is spotless, appliances are sparkling inside and out, summer flowers have been planted, and closets and drawers have been "Marie Kondo'd" and then some. Pearl carries all of the regular hardware store merchandise and then some, especially in regards to houseware, garden decor and even some home decor items like candles, cloth napkins, trinkets. The variety in each department has more breadth and uniqueness, even whimsical and quirkiness, than your average hardware store. That speaks to me! Yesterday I was so bummed that I couldn't browse and touch and actually shop because as we all know, during the pandemic it's about getting what you need and leaving. Man, did this make me yearn for a day of shopping like in the old days, 2 months ago, pre-March 23, 2020. Paid for my item and left so another customer could enter the store. Going forward, I need to remember that every errand now requires waiting in line and I need to build that into my outing schedule. No more in, out, done. Covid-19 is teaching us Patience, among many other things, during this wake-up call to the world. Today I have at least 15 minutes accounted for on my wide open calendar as I install these blind cord wraps. Grateful.

Always go here before going to Home Depot. Keys made in a…read morejiffy and great service. Went to Home Depot for keys and waited 20 mins for an associate to come make the keys. Went to Ace, 5 mins. Keys in hand. Don't sell your projects or yourself short. They also have a garden and skateboard section (with apparel?!), too. Do yourself a personal favour. Go to Woodstock Hardware or any Ace store before Home Depot.

What is a hidden secret among regulars who shop at this store is that there is a huge garden center…read morein the back of it. Often it is the only place I can find veggie starts and flowers late in the summer.