Went to Cotton Patch Cafe twice. The second time was because the first time was so bad I thought it had to have been a fluke! On the first visit I had to ask the waitress for a new set of silverware twice because there was visible food stuck on them, BOTH SETS of utensils. When the plates came out, there was dried food from a failed dishwashing attempt on the plates. I had a hard time believing that wasn't noticed when the food was put on the plate itself. My companion ordered the meatloaf, which wasn't very good. I ordered a hamburger and fries and it was undercooked. I ended up eating it without ketchup because the waitress was upset that we were being so picky about the cleanliness, so she ignored us. The second occasion was on Mother's Day last month. I had to get up and get wrapped utensils from the waiters station because after the food was delivered the waitress went to get the utensils but didn't come back. The food, again, was disappointing. I won't be back. read more

Surprisingly good! Wasn't sure what to expect as the restaurant doesn't have much on the outside to draw your attention and I believe we drove by quite a few times not even realizing it. We finally found this place while looking for a place to eat near by. The staff is friendly and the place is clean. It seems family friendly and the food is American Southern Comfort Food. They cook well and presentation is good. read more

Gerry was a great server awesome service and great food. We haven't come here often enough and will be back

My wife and I visited the cotton patch and was served by our favorite server and manager. Bence was doing both last night. We had our favorite grilled pork chops and meat loaf. Bence made sure it came our perfect. It did. Excellent meal. Thanks for a good experience Rich Went back Friday and had the exact same thing occur. Bence a great server and makes sure the food comes out as ordered Thank You read more

Little disappointed, just because food orders are curbside pickup doesn't mean it's okay to be sloppy with your product. I ordered a Cobb Salad, with no protein, what I got was a far cry from a Cobb Salad... it was basically all lettuce, one quarter slice of bacon instead of a hearty helping of chopped bacon, no tomatoes, and maybe 5 slivers of shredded carrot and an avocado that someone lazyily quartered and tossed in there. There's supposed to be egg and there's maybe evidence of a few yolk crumbles! It's up to managers to make sure the kitchen is not getting lazy. read more

Cotton Patch Cafe - Cobb Salad? I don't think so! - Comfort Food Near Me - Frisco, Texas

The good food brings us back, but if service was the only thing that kept them in business, they'd have to shut this location down. We frequently get "to go" orders to take to my elderly parents who are in an assisted living community. Mom loves Cotton Patch' chicken and dumplings, and Dad loves the fried shrimp. It's a real treat for them to have good food from outside their in-house dining room, so we get take out from Cotton Patch as often as we can. The last six to eight times we've done this, something in the order is wrong or left out. Yesterday's order had no rolls/bread four entrees, and a side order of cinnamon apples was paid for but left out. The time before, one entire entree was left out. They simply don't check, double-check, or triple-check orders before deciding they are complete. Yesterday we ordered online for curb side pick up as usual, but when we arrived and checked-in, the guy who answered the phone said they weren't doing curbside and told us we'd have to come in to pick up the order. Really? Then a) why didn't your app and/or web site (looked at both!) not mention that fact, and b) why did we watch a female employee deliver orders to two other cars? Realizing every industry is suffering staffing issues during the pandemic, it seems like management would work extra hard to be sure the service they deliver meets expectations since staffing problems most often spell service problems. We'll keep returning because Mom and Dad love it, but we'll not leave the parking lot without checking every. single. thing. Cotton Patch, step it up! read more

If you're looking for comfort food, this place is for you. The food was super delicious, but I feel like I can't walk and need a nap immediately. The grilled shrimp and fried catfish that hubby and I had were awesome. The loaded nachos appetizer was a delicious smothered saucy concoction that we will for sure get again if we go there again. read more

I was in from New Jersey visiting family....I researched family friendly restaurants and chose this...Although the food was good, the service was just mediocre.. Our meals came too quickly after the apps. Main courses were not handed to individual people, they were handed over the table, which could have led to a drop or spill. My husband ordered a beer....The server tried to hand it someone seated next to a 5 year old and it tilted, resulting in the whole thing spilling on the toddlers chair and all over....Big fail on the servers part. All in all, if ever in McKinney again, I may go there...I would def say the food was good. read more

Been here many times and food is decent, affordable and generally the service is as expected. Tonight the server was under trained, forgetful, slow and unorganized. After being in the not-even-half-full place for over an hour, their POS system went offline and they couldn't take our credit card. After waiting another 15 minutes, the manager made it right and we were on our way. I am sure we will be back amd I hope the server can uae tonight as a learning experience. read more

Every time I come to this location to pick up food for my wife there's always an issue. Either it's not ready at the designated time or it was cooked too early so the food is cold when we get it, wrong sides, and tonight is no different. I show up to pick up the order and they say they don't have the order. I walk back out to my car to get my phone and call my wife. She sends me the order confirmation and I walk it back in. What do they tell me? "Uh well we don't know what happened to your order but we can remake it real quick." No one said "I'm sorry" and no other effort was made to make it right. Meanwhile my food, which I picked up from another restaurant prior to, is in the car getting cold. They tell me they can remake it and it will only take 5 minutes. 15 minutes later my order is ready. When they hand me my order still no apology. There's only so much frustration I can express to a teenager, but I saw her tell the shift manager and he made no effort to apologize either. Do Better Cotton Patch. read more

Waited 20 minutes to be noticed by wait staff for a drink order! After being seated we were completely ignored. I had to make a scene to get service! To their credit we received free dessert for our inconvenience. I've eaten here several times before and never had a bad experience. read more

This is the only restaurant charging a 5% surcharge on the total of your meal costs. I went around the corner to Norma's Cafe which is usually good. Cotton PAtch is not organized any better since I was here a month ago. Seating customers timely is not a skill they are familiar with based on what I saw at 2:00 in the afternoon. I knew the old general manger that was there Caron Prosper. It was run well back then. I may check back in at Cotten Patch in 2022 to see if issues got fixed. read more

We visited the CPC in Frisco with friends on Sunday afternoon, March 18th. The restaurant was not crowded and we were quickly seated. My problem with the cafe: there's no more pot roast on the menu. What cafe doesn't have pot roast? It's the quintessential Sunday comfort food. In it's place are a slew of fried foods. BRING BACK THE POT ROAST! All the fried foods on the menu are just no substitute. My husband's and friend's problem: They both ordered the Cobb Salad. What was served was a salad short on groceries of every kind. They got a small salad in a large bowl. We were wondering, "Where's the veggies"? They were told that they received a normal Cobb portion. It appeared to be a typical restaurant slight-of-hand... raise prices while pretending you're giving your customers their money's worth by serving the food in large bowls. And the new generic, one-restaurant-design-fits-all is cold, colorless and could be located anywhere. Nothing on the inside feels like a friendly, local neighborhood establishment. read more

I had the best service by Izzy!!! This was my first time to visit Cotton Patch Cafe and everyone was most helpful. My server Izzy was on top of everything and even brought me a sampler plate of the most delicious broccoli and cheese casserole, mashed potatoes and a whole lotta of other wonderful things that are delicious. To say the least that I am the most happiest with the service, ambiance, and the manager was A++!!! I will be here again! read more

We love this restaurant. My daughter loves the friend pickles. Our server was new and what she really needs to learn is that when you have a table of two who asked for their check and a to go box, you DON'T begin taking the order for a group of 30. She was a pleasant lady and seemed to be honestly trying so I won't slam her. Love the food and her kindness. Just one thing. read more

Awesome service! New GM Chariffe is the best! On top of everything at all times! Made sure our experience was top notch! I recommend this cotton patch over any other!! read more

Went in for a dinner with family who flew in from Alaska. They had never been to Texas before so I was eager to take them to cotton patch (my 2nd fav restaurant in Frisco). We arrived and were greeted by our wonderful server Danni. She took great care of us, made us delicious tea, and helped recommend the chicken fried stake to my Alaskan guests. They were blown away with the meal, especially the white gravy. I'm so glad to have given my Alaskan family such a great and memorable meal while they were in Texas. Southern hospitality is the real deal! read more

The food here is down home cooking and is very good! I love their chicken fried steak, mashed potatoes, fried okra, broccoli rice casserole and mac and cheese. No I cannot eat that much, so I love to take my extras home. Their wine selection is limited and have just ok pours. It was a full house today but not slammed. Unfortunately service was slow. read more

We went today for their Fried Green Tomatoes! Best appetizer ever! The guacamole dipping sauce is amazing! Kudos to AnnaBelle, Moe and the new General Manager, Scheriff. I hope I spelled their names correctly!! We got the chicken fried strand and chicken fried chicken combo! Very nice servings. The prices are always reasonable and the food is hot and fresh. We live the renovation of the restaurant. Feels more inviting. read more

Two words. Fried Mushrooms. Need I say more ? Seriously, this place makes the best.... seriously THE best Fried Mushrooms I have had ever. The mushrooms are huge and very well fried, when you take a bite the mushrooms are very juicy and tasty. I usually use the ranch sauce to cool down the mushrooms since they come out so piping hot. The complimentary rolls are also very delicious when buttered up. I know all buttered rolls are gonna taste awesome, but the rolls they bring your are literally fresh from the oven. For my meal, I really enjoyed the Shiner Fish n' Chips. The fish was very well fried and delicious. I am usually very picky about freshwater fish, especially since I am a huge sushi guy. My biggest gripe about freshwater fish is being able to sort of "taste" the freshwater.... yeah its pretty nasty, however the shiner fish n chips eliminates that taste I hate. Cotton Patch Cafe is extremely affordable with very nice sized portions. After splitting the appetizer, the total for me was under 10$ and was very very filling. FRIED MUSHROOMS, try em. read more

WOW! Cotton Patch shocked me! They serve really good food at a reasonable price. It's hard to put a label on Cotton Patch. I guess it's just good all-American food. The wife and I rounded up the kids and went here the other night. Everybody enjoyed their food and we all walked out completely stuffed. I had the Cajun Catfish and was pretty impressed. While it wasn't as spectacular as the Alligator Cafe, it was really tasty. The service was excellent. Our waitress was on it the entire meal. I watched the other waiters and waitresses and they all seemed friendly and "on it" as well. In fact, our waitress waited on an elderly gentleman who was seated beside us. He obviously comes in there a lot because she knew him, but I was impressed by the way she interacted with him. The manager sat with the gentleman almost the entire time he was there and talked with him. It was very cool to see Cotton Patches' staff take a few moments of their day and go above and beyond with this customer. We will definitely be back. read more

I saw Andrea's review and realized that I have never given my props to Cotton Patch. I love this place..........it reminds me of my favorite old T-shirt. Do you know what I'm saying? How you have that really comfortable piece of clothing, which you wear around the house because it's soft and roomy, but would never wear it on a date? Cotton Patch is THE solid, dependable place to pick up a hearty and tasty meal. It is rarely my first choice but it always satisfies, particularly when you aqre having that neverending discussion on "I dunno. Where do you want to eat?" Whether you want a burger, sandwich, salad, or some homecooked staples like meatloaf, you can get it here. You get fresh, hot bread and ample sides. Mor eimportantly, you will get freindly, efficient service which always shocks me becaus ethey hire nothing but teenagers. I think Cotton Patch should put out parenting guide because they sure know how to get these teems to work hard and smile in the process. Long live, Cotton Patch! read more

Food was fresh and hot Waitress Diana took great of us! Seated quickly. Atmosphere pleasant. read more

I have been a customer here for over 10 years and I will not be coming back. Every time I go in, I order iced tea and just out of persistence, I ask for a teaspoon just to be told they don't have them. What do they expect us to stir our tea with? Have you tried stirring your iced tea with a straw with ice in it? Not easy. I have asked the manager about this at least 20 times and told each time he would check on it. After 10 years I have decided if they don't care enough about me to provide the implements needed to eat, then I will just mark them off of my list. They are the only restaurant we know that does not provide this simple thing to its customers. Obviously it is not important to them. Good bye. read more

The name of this place really threw me off because I thought it was either some lame sandwich shop, or a soup n' salad type place. Turns out Cotton Patch is a real sit-down, full on restaurant with lots of good menu options. Place actually has a really nice build-out too on the inside. I ordered the fish n' chips for lunch here and they were excellent. I probably could have just eaten a dozen of the hot rolls they bring out b/c they were soooo good too. A great option if you are looking for a cheap meal that wont let you down. Also - wait staff here was on it like a hawk. Good experience all around and would recommend for sure, especially for lunch! read more

Frisco. Have been eating here for several years-long the old place and the new. For the past three times the delivery of food has been very slow. Today, the food was poorly prepared. read more

We arrived to a 20 minute wait. The hostess told us we could wait at the bar because there was no space near the hostess stand. I noticed some seats opened up once she sat some tables so we moved back to the front of the restaurant. I started to notice she was seating 2 top tables ahead of us so I asked her if she removed our name. She had completely removed us from the list. I also have to mention that while we were seated by the hostess stand a server returned menus and some fell on the floor. Instead of the hostess cleaning them she was picking up menus from the floor and using them. I understand they were busy because it was New Year's Day but there's no excuse for what I witnessed. read more

I went there and wanted to order "To Go" They said they were not taking anymore to go orders ..just said Corp made that decision ..It was our first time going to the restaurant..We will not be back read more

This place was a disaster tonight. We should have known better and gone running in the opposite direction when we noticed a section closed on a Saturday night. We had our two grandsons with us who love it there though so we decided to stay. After a short wait we were seated. Then we waited and waited and waited. We sat for over 45 minutes without seeing our waiter. My husband finally asked the hostess if our table had a waiter. He was informed they had several employees call in and they were short staffed. At this point we debated leaving, but realized on a Saturday night we were now facing a long wait anywhere. After close to 15 minutes a waiter came and took our drink orders and I begged for rolls for the kids (aged 3 and1) because they were starving and getting antsy. Many minutes passed and drinks were brought (ordered milk for kids and received water) and rolls with no butter. We had no silverware or napkins. I went to the hostess stand and got silverware rather than face a 15 min wait. We had been here close to an hour and a half and no food. The restaurant was at less than half capacity. We noticed two women at one table leave because no one waited on them. We overheard a waiter tell another table when they requested ketchup that the restaurant was out and the manager had left to go to the McKinney location to get some. Dude, at this point you go to the nearest Target or Walmart. At this point, my husband who had ordered fries had had his fill. He grabbed the kids and said we were out of there. I informed the hostess we were leaving. She got our waiter who apologized, said our food had been sitting up there, and he would bag it up to go, no charge. I appreciate the gesture, but I would have preferred to have had a hot decent meal and paid for it. By the time we got home we had two starving kids, cold food, and one incorrect order. I also forgot in my frustration to get the kids their drinks or desserts that should have gone with the meal. On the bright side, we did have ketchup at home! read more

I've just recently been introduced to Cotton Patch cafe, as of maybe a few months ago. Originally, from the outside I just thought it was a little coffee house with nothing on the menu but pastries and drinks, but I was SO VERY WRONG. Cotton Patch is a full-fledged restaurant, with a simple, yet comfortable setting. The food comes to you in heaping portions, which was very surprising, and tastes great! The staff is also made of very attentive hosts and waiters/waitresses that'll make sure your experience is a pleasant one. They deliver drink refills when they see you're getting low, get you fresh new bread if the basket on your table has been sitting there too long, and usually walk by to ask if the meal is good or if we need anything. If you're looking for an inexpensive, home-style restaurant with excellent service, look no further than Cotton Patch Cafe. read more

I made a Yelp account just to rate this restaurant. Dirty, disgusting, and incompetent all are words that come to mind. Mediocre food but my tables silverware as well as the bathrooms were all disgusting! Server made me wait for 20 minutes before I even got asked what drink I wanted! STAY AWAY FROM THIS RESTAURANT!!! read more

I went to the Cotton Patch for lunch the other day with a friend only because Chili's was closed for some reason. We had our minds set on trying to eat (somewhat) healthy and were looking for an appetizing salad. The larger size salads just didn't seem to interest me (I'm a vegetarian and HATE to pay $10 for a salad that I have them leave the chicken off of...restaurants should really deduct some for this...), so I ended up with a small house salad and a side of steamed veggies. I asked our very sarcastic but thought he was being oh so charming server if he could leave off the cucumbers (I'm allergic) and croutons - which he wrote down and it all turned out just fine. My friend on the other hand, made no modifications to her salad and it came out identical to mine - oh yeah - he wrote hers down as well. She also ordered a bowl of tortilla soup, of which she asked if it was a cream-based or broth-based soup. The smart allec's response: "neither". Um...ok...it's gotta be one or the other buddy! Then she asked again and all he managed to come up with is "it's vegetably. It's like nothing I've ever had before but it's good." Ok getting a little closer, but you've still not answered the question! So - she asked again - this time saying "It has to be one or the other - cream or broth." He finally said it was a broth. Great. She ordered it without cheese and tortilla strips. This too came out incorrectly despite him writing it down. To the server's defense, he didn't run his own food out because he looked to be slammed with plenty of other tables. However, when the other server brought out the soup, my friend stated she'd ordered it without the toppings and could she please send it back and get a new one. She got a new one alright. The server merely took it back to the kitchen; scraped off the cheese and tortilla strips; then piled more tort strips on! Seriously? If she didn't want to help out the other server, then she should've just told him to do it. My friend was fine to scoop off the tort strips (although highly annoyed at this point), but was pretty livid when she stirred her soup and the spoon came out with cheese stringing from the soup! While I am quite sarcastic myself, and enjoy that type of humor, it's not helpful to a customer when he/she is trying to order food from a menu that doesn't completely spell out the ingredients. The food was edible, but due to the sloppy service, I won't be going back. read more

For a place to claim itself as Southern comfort food, this place disappoints. I did not get that warm and fuzzy feeling eating here. It is glorified IHOP food. read more

Cotton Patch is country cookin' (yes "cookin") in a family friendly package. I've read recent reviews that haven't been positive. It's a shame because having eaten there at least a dozen times, it's always been decent. First, THE ROLLS. Could easily eat myself sick on them. Really - that yummy and probably why I feel compelled to give them 4 stars. If you can tear yourself away from the carb fest, chicken fried steak is good to quite good as is the chicken and dumplings. Those three make it a place I keep going back to. Tried several of their sandwiches (club is great) and often get their "wabbit platter" (veggies). Liked it all. Not such a great place on a diet, but I know that when I go and still choose to anyway. Great for families/kids or a quick weekday lunch. read more

Did a to go order, chicken fried steak, mash pot. & green beans. The green beans where good, little bits of bacon. The portion of the chk fried steak was large, i'm a big guy and couldnt even finish it. Was really good for the special price of $7.99 + tax. I was also offered a few rolls which was a nice touch. The to go orders are picked up just inside the door at the bar. The staff was friendly and greeted me promptly. Every touch of the to go order was nice, presentation in a nice big paper bag w the logo. I was even given to go utensils. Go check the place out the food is good and its a great place to take out of towners or visiting co workers who want something a little different. read more

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What great atmosphere and food!! Probably the best tortilla soup we ever had!! Our waitress, Ellie, exceeded our expectations! The manager, Chariffe, even checked in on us. We can tell he keeps the morale high as everyone else was also very pleasant! We highly recommend this restaurant, specifically this location!! read more

First time here and the food was delish. Everything was seasoned just right. Will definitely be a recurring customer!! read more

Cotton Patch Cafe - Comfort Food Near Me - Frisco, Texas

Pretty standard American comfort food. It wasn't terrible but it was not the best. I had Chicken Fried Chicken, Mashed Potatoes, and Mac & Cheese. None of them blew me away with flavor, had to add salt and pepper to everything. Girlfriend had the meat loaf, Green Beans and Mashed Potatoes, pretty much the same deal here although the Green Beans were pretty good. My family and I went to a Cotton Patch when I was a child and it was solid but they have seemed to fall off a bit. 2 good things you can expect, good bread and good service, everything else is middle of the road. read more

We hadn't eaten here in years but it sounded good and we ordered delivery. Items tasted fine and arrived quickly but everything fried was a bit mushy. I'm sure if we ate in and plates were fresh from the kitchen it would have been better. So, order wisely those dishes that travel well - such as salads. read more

We were starving after shopping in the area all day and "The Patch" seemed like a perfect idea with many varieties on their menu. We got seated right away and the waiter was at our table in less than a minute. The grilled shrimp with rice I ordered was seasoned and cooked to perfection. No complaints here. Quick, friendly and good service! read more