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    Craftsman Collision USA

    4.8 (396 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 2 months ago

    Get pricing

    Response time

    4 hours

    Response rate

    45%

    Services - Craftsman Collision USA

    Bumper repair

    Collision repair

    Dent removal

    Craftsman Collision USA Photos

    Recommended Reviews - Craftsman Collision USA

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    Reviews With Photos

    Thidah U.

    Brought in our 4 Runner due to getting hit on the driver side rear bumper. This was the 3rd time bringing in one of our cars, definitely not our fault at all...lol. I'm serious! Angie made it so easy to make an appointment and inform us what we need to do on our end, since the other insurance company was paying for the damages. We got set up with Clay, he had a great customer service and followed up with us throughout the process of what was happening behind the scenes after they sent over the quote from the adjuster from the other party. When we picked up our car, Josh the Shop Manager had great customer service as well and made us happy with all the services! Linwood did an amazing job with the detailing! Thank you to all the technicians that helped with our bumper repair! I'm beyond excited that our car was finally done! I was so over that rental from Enterprise.

    Beautiful job on my 1997 Jaguar
    Alan S.

    I had Craftsman repaint my bumpers and use a clay bar on the paint to remove some spots and blemishes on the paint and they did a great job. Mel and her crew are amazing. THANK YOU CRAFTSMAN FOR A BEAUTIFUL JOB. Alan Santana Owner Bay Cities Paving

    Waiting room and shop
    Dave G.

    If you need body work, come here and ask for Joshua! He is knowledgeable and responses to messages immediately. The waiting room is clean and they do great works and stand behind any issues that may happen. Highly recommended!!

    Our baby looking good as new!

    Car accidents are never fun, but a great repair shop can make dealing the aftermath a breeze. My husband got into a fender bender that did significant damage the front and side of our truck. We were referred to Craftsman Collision by our insurance company, who set the appointment and arranged a rental car for us. All we had to do was show up. Claudia was wonderful to work with; she has a genuinely positive attitude, and is very professional. Angie at reception was also awesome. Communication between us, them, and our insurance company was seamless. Within a week, our truck looked good as new. Insurance covered everything, but it is evident that they do great work at fair prices. Highly recommended.

    I would like to thank the entire crew who worked on my Mazda. It's a great shop where they take out most care of your car and provide outstanding customer service. I can't say enough thank you to Claudia, who guided and supported me through the process. I have V46 soul red crystal metallic Mazda, notoriously difficult color to match. Juan-Carlos did a great quality job on matching the colors. The paint and body work quality is solid. They have immaculate shop, all the interior is preserved and covered. Thank you to Claudia, Josh, Mel and all the guys who worked on my car! I can only say, stay away from the body shops but if you need one go to Craftsman Collision USA.

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    Page 3 of 10

    Ask the Community - Craftsman Collision USA

    Review Highlights - Craftsman Collision USA

    Jason and Angie both kept me up-to-date regarding the estimates and progress on my car.

    Mentioned in 108 reviews

    Read more highlights

    Galaxy Auto Haus Collision Center

    Galaxy Auto Haus Collision Center

    4.8
    (441 reviews)

    These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

    UPDATE: It's fascinating how some people can lie straight to…read moreyour face. I never said this job should cost only $200-$300. What I said was that it would take approximately 2-3 hours to respray a bumper that is already removed and disassembled, and that only requires scuffing with a Scotch-Brite pad to create proper adhesion before spraying. Second, your estimator attempted to upsell full respraying of both fenders on a practically new 2024 Mazda CX-5 for $1,600, so please don't claim the quote was based on the vehicle's condition or imply that it is in poor shape. The car is literally new. This is a classic upselling tactic--you wouldn't even fully respray the panels; you would blend them and increase your profit at an astronomical price. The bumper itself requires virtually no preparation and at most 6-7 coats with 5-minute flash times, so my 2-3 hour estimate was generous. At the midpoint, I stated that $100 would go toward materials such as paint and clear coat. That figure is based on what I can purchase it for myself, as I received several quotes. I am not buying in bulk or leveraging large volumes the way you do, so my estimate is not far from reality. It's a small bumper overall. As for spray booth time--you don't have one, and you would never rent one for a job this small. An important detail: I know how to paint and understand exactly how this work is done. Overall, I requested an online quote first and sent photos in advance. That request was dodged. Instead, I was pushed to come in person--so additional, unnecessary labor I never asked for could be "found" to justify the price. Lastly, I never said the bumper was painted twice. It was professionally painted, but the pearl component did not turn out to my liking. I came to your shop because you claimed you had matched this color before, yet your estimator was unable to name a single model you had matched it on. Nor did you provide any proof that you were capable of doing so. I don't mind paying extra for work that has already been done correctly, but after seeing these tactics and reading outright false statements, I'm glad I walked away. The "obstacles" your estimator tried to create included: 1. Searching for minor hairline scratches to justify repainting two additional panels on a new vehicle 2. Claiming shops don't like it when parts are already prepped or disassembled 3. Taking photos to point out alleged color differences between panels on a new car

    5 Stars Automotive

    5 Stars Automotive

    4.9
    (50 reviews)

    I brought in my truck in a Wednesday for a scratch and paint repair. The owner was very helpful and…read morefriendly. I picked up the truck that same week on a Friday and they did an amazing job on the repair thank you guys so much! Definitely recommend them for anyone looking for paint and body damage.

    This shop caused multiple areas of damage to my car and I would not return…read more The damage was never disclosed to me, not when the work was completed, not when I picked up my car, and not when I paid for the repaint job. I only discovered it once I got home. When I confronted the shop owner, Pat, he admitted to the damages but communication from that point on became challenging and more difficult than it needed to be. There were long gaps without his response and at times the tone felt dismissive or unnecessarily tense, which made the situation even more stressful. I've made many attempts to work with Pat to find a fair and reasonable solution. To this day, I'm actually still waiting for a reply to my last message asking again to discuss a reasonable solution. After repeated non-responses and apathetic communication, it became clear that no compromise would be reached. The only option he is willing to offer is the one solution I clearly stated I'm not comfortable with: bringing my car back this same shop that damaged it in the first place. Given the damages my car received from 5 Stars Automotive, my hesitation is understandable. I even tried to negotiate a different solution by providing multiple repair estimates from other reputable auto shops and he responded by calling this practice "dishonest" (very ironic, I know). I'm leaving this review because I believe it's important to be transparent about my experience. I put my trust in this shop to restore my car's appearance, but instead I'm forced to deal with additional damages they caused.

    Caliber Collision

    Caliber Collision

    4.4
    (263 reviews)

    I had an excellent experience at Caliber Collision! Mike did an amazing job taking care of my car…read more He kept me informed throughout the repair process, was professional, and made everything as stress-free as possible. The repairs were completed in a timely manner, and when I picked up my car, it looked fantastic. The quality of the work exceeded my expectations, and my car looks like new again. I highly recommend Caliber Collision, especially Mike, if you're looking for great customer service and outstanding repair work. Thank you for making a difficult situation so much easier!

    I've seen places like these all over Los Angeles, so I knew when I needed them, I would get a great…read moreservice. Half of that is true. Two weeks prior to bringing my car and I went for an estimate. I really liked what I heard when it came to repairing to my doors: We can get it done in two days. Although my repairs were very minor, they did indeed to get it done in two days. That is very difficult to promise due to the fact that so much had to be done with my doors, putting them on and off and getting new clips for them. They did it. Very impressive. The problem came when my hopes to get it at the end of day on the second day were not met. It seems the issue was short staffing and my car fifth in line for a hand wash. I got the call about an hour before they closed, but I'm afraid it looked like I was going to lose money and not have my car for the night. Not good for my business. What made it worse is that I couldn't get it the next morning until a couple hours into the day, when I needed my car to drive a client to the airport. I was not very happy about that. I lost money to pay for this impressive job that I have to work harder for. It's hard to be pissed off about it because I'm thrilled for how amazing the job was done. That's what I got to say for this job though.

    Craftsman Collision USA - bodyshops - Updated July 2026

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