Cancel

    Open app

    Search

    Crystal Spa

    3.6 (563 reviews)
    ModerateDay Spas, Massage
    Closed 7:00 am - 10:00 pm
    Updated over 3 months ago

    Services - Crystal Spa

    Deep tissue massage

    Foot massage

    Reflexology massage

    Crystal Spa Photos

    You might also consider

    Recommended Reviews - Crystal Spa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Ice room
    Star M.

    I used to go to Spa Palace but they up their pricing so I decided to check out Crystal Spa. Normally, it's $30 all day but if you go before 9am, it's only $20. The massage chairs are a little worn, but they still feel great and they only cost one dollar for three minutes kind of like the ones you have in the mall. [[HIGHLIGHT]]I love that they give you a toothbrush the other spots don't do that.[[ENDHIGHLIGHT]] All in all a great experience will be coming back more often.

    Rodolfo R.

    I went to Crystal Spa today after hiking up to the Wisdom Tree -- which is pretty much my usual Monday or weekend routine. And honestly, this place is PERFECT for that sweaty, tired, "I-need-to-reset-my-body-and-my-soul" feeling. It's a small Korean spa tucked inside a mall in Koreatown, and that's what I love about it. It's not chaotic. It's not crowded. Half the time when I'm here, the sauna is empty or there's just one quiet person inside. Same with the steam room -- sometimes it's just me. If you're the kind of person who wants silence, space to think, decompress, meditate, or just stare at a wall and breathe... this is the place. It's very clean. The water is always fresh. You can tell they maintain everything really well. And I love their cold plunge. My routine is simple: sauna cold plunge sauna cold plunge repeat. It hits my inflammation perfectly and I feel brand new afterward. But the BEST part -- and honestly the reason I keep coming back -- is the little cafeteria. I don't know what they officially call it, but to me it's like a Korean mom's kitchen. The lady who cooks there... she feels like her calling in life is to feed people with love. Everything she makes tastes like it was done with care. She's gentle, warm, and has that typical Korean mother energy -- comforting, precise, and full of heart. Today I got ramen and the banchan (I always look forward to their banchan). And the watermelon shake... that's my signature move. I get it every single time. After I sauna and cold plunge, I go straight there to eat, then lie down on the mat in the lounge area and watch whatever Korean singing contest show they have on the TV. It's simple but it's perfect. Every time I leave Crystal Spa, I feel refreshed. Reset. Worth it. It's honestly my little haven. The vibe is clean, peaceful, and very "take care of yourself." [[HIGHLIGHT]]The reception staff are always smiling -- genuinely smiling -- which already puts you in a good mood.[[ENDHIGHLIGHT]] I highly recommend this place if you need quiet healing, solitude, and a break from the world. This is definitely one of my happy places.

    Food you can have at the jjimjilbang coed level
    Christine K.

    Cant believe the price seemed to be the same as 10 years ago. $30 day, $20 with service. Sat 10a was pretty empty and chill. But then about noonish-1 a bunch of Korean people rushed in. I guess the kspa rage is over with young ppl. 10-15years ago it was so popular with young ppl. Today was full of normal old korean ladies. [[HIGHLIGHT]]Workers here are totally Korean! English is minimal. And you think theyre yelling at you but they really arent. Haha[[ENDHIGHLIGHT]] I had a foot massage and friends had the scrub. They said they enjoyed it. [[HIGHLIGHT]]I got kinda got yelled at (like the normal korean way) bc i wasnt where i was supposed to be. I was in the bathhouse but for the foot massage (and i assume other body massages) to be in the coed jjimjil room. The front desk should tell me this[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Also someone NOT KOREAN walked into the coed naked during my foot massage. Korean lady workers yelled "you have to put clothes on" repeatedly. The front desk needs to do better esp with non korean guests[[ENDHIGHLIGHT]]. Other kspas hand you the t shirts and shorts and tell you that you must wear them in the coed place after a shower. Oh their clothes need a lil update imo. Some looked really worn out. I still got my foot massage.. which isnt like the typical chinese foot massage places. It was a bit boring and repetitive and they didnt massage my head shoulders or arms. Normally acupressure foot massages does a little. For scrub, they only recommend you do hot bath before. The standing showers need a little tlc. It was kinda looking gross. The hot and cold tubs were ok but could be nicer. Sauna rooms were fine. I dont recall seeing toothbrush with salt... wonder if they had it. They provide soaps but dont know if its really aveda. Body lotion seemed to be aveda. We decided to grab a quick lunch but it took longer for the food to come out. It was only 1 sweet lady working the food and she did tell me (later) that the chicken soup takes a while. It also wasnt too good. Id skip it next time. Get the egg and rice drink. That was good. Friends had bulgogi and mool neng myun. I dont think they were in love but it did the job. Wish i had more time to enjoy the rooms. It was so empty. Parking was 10 hrs free which was crazy and appreciated. Remember your car plates bc thats how they validate. Do glad they told me this over the phone.

    Anara Y.

    Mixed experience at Cristal SPA Relaxation area with massage chair and floor mats is a nice touch for winding down. On-site cafe offers drinks and food with self-service options. [[HIGHLIGHT]]Front desk staff were polite and check-in was quick and easy.[[ENDHIGHLIGHT]] No slippers provided to guests - which is surprising for a spa, especially with slippery floors. Some areas looked a bit messy and unorganized (shoes, baskets, rugs). Overall atmosphere felt a bit worn and not as well-maintained as expected. It's an okay spot if you're not looking for a high-end spa experience, but there's definitely room for improvement.

    Shirt
    Evgeniia G.

    This was my first visit to the Crystal Spa, and unfortunately, I was disappointed. The place was very dirty, which might have been because it was a Saturday and overly crowded. However, I also noticed that the equipment and facilities were quite old. The shirts and shorts provided for guests were in poor condition, looking so old and worn that they should really be replaced.

    Susan M.

    overall great experience! We used to go to imperial spa because of the strong jets, but they have closed down, so we were forced to find another place. After reading recent scary reviews of wii, i decided on a new spot due to the early admission price. After doing some research, seemed most places admission is $30, spa palace which we've also been to was now $35, some places didn't offer food, and had a limit of 2 hr or 4 hr. (we like to stay for 6+ hrs at a time) Went on a Monday, arrived maybe almost 15 mins after 8:30, but they still honored the early admission for $20, which was great! I asked for a tour since it was our first time and she did mention the early admission was for 4 hrs, and if we stayed longer, we'd get charged extra $10, however when we checked out, we did not get charged. SCORE! They valid parking for 6 hrs but when we went in, the parking bar was opened, and opened as well when we left. so free parking. Food kinda pricey, which is expected, but at least very tasty, so i was happy. we got the cold noodle $18 and spicy pork bulgogi $22. we didn't order the galbi since it was $39 Cold room not cold at all and no clay ball room, but all hot rooms, dry and wet sauna were super duper hot! Would recommend bringing shower slippers since my feet were hurting soooo bad from stepping on the non slip floors. Not as big as wi or spa palace, but definitely much bigger than hugh spa. in the womens section 1 hot tub and 1 cold tub dry sauna wet sauna stand up and sit down showers Place was clean. would definitely go back.

    Got a skin infection from the spa.  Had to get medicine from urgent care.

    See all

    Review Insights

    Photo of Erika A.
    0
    156
    104

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Crystal Spa was a lovely experience. The facilities were clean, organized and welcoming. I reccomend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 11
    Thanks 0
    Love this 1
    Oh no 2
    Photo of Rei C.
    0
    12
    32

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    I like it better than Wii spa! Affordable and quiet. I felt like a new woman after leaving. Good way to beat the heat.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 9
    Thanks 3
    Love this 2
    Oh no 10
    Photo of Tien  N.
    9
    143
    107

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Aren P.
    279
    22
    35

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Kyung J.
    2
    106
    16

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 3

    3 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chesty L.
    4
    279
    29

    4 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Ryu L.
    297
    27
    9

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Clean and friendly staff. Body scrubs are great. Young does amazing acupressure massages. Highly recommend.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 28
    Thanks 0
    Love this 16
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Taylor T.
    685
    13
    10

    5 years ago

    Helpful 7
    Thanks 0
    Love this 5
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yale Y.
    177
    13
    4

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Ben S.
    1
    19
    0

    4 years ago

    Helpful 6
    Thanks 1
    Love this 2
    Oh no 2

    7 years ago

    Business owner information

    Photo of Spa C.

    Spa C.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 5
    Thanks 1
    Love this 0
    Oh no 0

    7 years ago

    Helpful 7
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Fabulous spot, well run, clean, and quiet, with everything you need at a reasonable price.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 8
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Gracia M.
    199
    17
    0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 2

    3 years ago

    Helpful 6
    Thanks 2
    Love this 5
    Oh no 1

    Page 2 of 15

    Ask the Community - Crystal Spa

    Is the use of robes and bathing suits permitted?

    No, the ladies aquatic facilities are separate from men and swimming suits are not allowed. You could probably bring a robe.

    If I arrive before 8:30 am and receive the "early bird" admission of $20, what will happen if I stay more than four (4) hours?

    From my past experience at other places, nothing will happen. When I visited a few days ago I didn't observe any signs regarding a time limit to my visit, however I did not visit during the early bird special. I recommend giving them a call.

    Is there parking?

    it's in a mall, there's parking.

    Gender rules? Can women go into the men's side?

    No, women cannot go into the men's side where they shower. However, there is a common area with heated floor, TV, and a restaurant. Both genders are allowed in this area.

    When they open?

    They've been open for over a week and maybe longer but that's when I started. Open 7am-10pm.

    Are they open?

    Yes, during business hours.

    Is Crystal permanently closed? Their website is no longer available.

    They've been open for over a week and maybe longer but that's when I started. Open 7am-10pm.

    Is it safe to stay overnight?

    No, it's not open 24/7.

    Is a kid allowed to enter this place? I read somewhere that this place is no-kid zone.

    yes

    Is there a place to store my luggage/baggage?

    They have cubbies for your personal belongings during your visit, but I don't know about luggage, you need to call them and ask.

    Are there coed areas? If so how many?

    Yes, the main ones

    Is this spa inside a shopping mall?

    Yes, upstairs

    How much is admissions entering by 3 pm on Tuesday?

    I would call to confirm the price, but as of a few days ago admission was $30.

    So the steam room is coed area?

    No. They're gender specific. Coed is common area.

    This spa is the same like most spa for men and women separate?

    Like most Korean spas, yes there's a separate men's and women's spa. The common area is where both are welcomed.

    View All 22 Questions

    Review Highlights - Crystal Spa

    The prices here are more reasonable than most other Korean spas and they use all aveda products with is a huge plus!!!

    Mentioned in 113 reviews

    Read more highlights

    You might also consider

    Swan Day Spa

    Swan Day Spa

    4.7
    (321 reviews)
    2.5 mi
    $$

    Called for a 4pm appointment and they asked if I could make it at 3:30pm. No problem…read more The woman asked if I had any points she should focus on. I did because I have a bunch of knots around my shoulder blades. Then she asked if she could step on me, of which I had no problem with. 60 minutes and $65 (cash) later I was drooling from how relaxed I felt and how thorough she was in getting my knots out. I will be returning to Swan on a regular basis.

    MUUUUUUCH needed deep tissue massage for the win! But first, let's get into pricing. their fee for…read moreusing credit/debit is diabolical - it's like a 7$ up charge so be sure to bring cash. they do have an ATM inside if you wanna do that, I believe it's like $3 and some change. pricing is pretty fair compared to competitors. the facility is suuuuper clean, quiet and brings a sense of tranquility. there's solo rooms or ones with the curtain separating customers. i booked a deep tissue + Swedish massage combo/hr for 7p. i was extremely tight is some spots so the massage felt a bit tense at times. i did have to ask for less pressure twice. it was a great massage and i would go back again, but i did feel my experience was cut short. we arrived right at 7p, paid, waited a min or two, used the restroom and then went to our rooms - so naturally we started a little after our reservation. upon completion i gathered my things and noticed it was about 5mins before 8p. now - im not here to clock everything, but it is a timed service, soooo, you kinda want to to get your monies worth! i ended up having a seat in the waiting room and waited for my partner to wrap up who started at the same time i did. service was friendly and accommodating. parking is a hassle as it's located on the corner of a busy street.

    Photos
    Private room
    Private room
    Swan Day Spa
    We have some yelpers!

    See all

    We have some yelpers!
    Spa La

    Spa La

    4.3
    (666 reviews)
    0.1 mi

    Best Korean spa I've been to in LA. Everything was very clean and well maintained -- clay room,…read moresalt room, jacuzzis, steam and dry rooms were all spotless. The atmosphere was calm and respectful, and the staff was wonderful. Helen did my scrub and did an excellent job (on the harsher side, which I loved). The gentleman at the front desk was very polite and friendly. I immediately recommended this place to my group chat and will definitely be back. The only thing missing is food options -- hope they add some in the future.

    I really enjoyed this spa. It was my first time at a Korean spa. The spa was co-ed, so my husband…read moregot tag along. We got a couples relaxation massage. The massages are deep. My husband loved it. The massages are a little rough, so I asked for them to be a little softer. But, I'm kinda a baby with massages, like I don't book deep tissue type of massages. The masseuse went on top of my back on all fours lol. I started laughing when she did that, she started to giggle too. I told my husband she was so petite I didn't mind it. The spa areas were very clean and aesthetically pleasing. I didn't bring a bathing suit, so I couldn't use the co-ed area which looked so peaceful and relaxing. The spa offered shorts for men, so my husband utilized the co-ed hot tubs. He said he was the only person in the co-ed area and men's side. In the women's area, where they had the hit tubs, women are nude. So, it's a little stressful at first because I never been to a spa where people are nude. But, I eventually got comfortable and enjoyed the hot tubs. The women's are that had the clay room, salt room, and sauna required robes. That area was so relaxing. The clay area was my favorite.

    Photos
    Shower & Jacuzzi
    Shower & Jacuzzi
    Another favorite room, Himalayan Salt mineral room
    Another favorite room, Himalayan Salt mineral room
    Lounge

    See all

    Lounge
    Hugh Spa

    Hugh Spa

    4.3
    (1.4k reviews)
    1.0 mi
    $$

    I had a life changing session today with Ms. Shin. I booked the summer reset and literally came out…read morelike I was on a little cloud. This place is amazing, it is so calming and quiet. Very well taken care of with excellent staff who are warm and welcoming. I'm obsessed with this place. I've been coming here for years, and I don't see myself stopping anytime soon. Love you guys!!!

    I was really looking forward to relaxing, but unfortunately this was one of the least enjoyable spa…read moreexperiences I've had. From the moment my treatment began, the body scrub attendant's demeanor felt cold and unwelcoming. Her tone of voice came across as harsh, and when she spoke to me, it was loud enough that other guests looked over. Since everyone is undressed during these treatments, that made me feel especially uncomfortable and vulnerable. The body scrub itself was much rougher than I expected. I wasn't asked whether the water temperature was comfortable, and the pressure felt unnecessarily aggressive rather than relaxing. I left feeling more sore than refreshed, which isn't what I expect from a spa treatment. This was also the second month in a row that I was assigned to the same body scrub attendant, even though I've never had her before and had always been treated by someone else in the usual wet room. It struck me as unusual, especially since I had previously noticed her speaking very harshly to other staff members. I'm sharing this feedback in the hope that it's taken constructively. I truly enjoy this spa overall, but I hope more attention is given to making every guest feel comfortable, respected, and cared for during their treatment.

    Photos
    Himalayan Salt Room.
    Himalayan Salt Room.
    Front desk
    Front desk
    Entrance

    See all

    Entrance
    Wi Spa

    Wi Spa

    3.7
    (4k reviews)
    0.9 mi
    $$
    Certified professionals
    Walk-ins welcome

    Ho. Ly. Smokes. My best friend and I decided to take an adventure day and go to Wi. Neither of us…read morehad ever been to a day spa like this, and we were game for a new experience. Turned out to be one of our favorite things we've done! I don't have any photos, because it seemed weird to have my phone with me, but the ones online are pretty accurate. The valet and check in process were very smooth and easy. We got into our lockers and put on our very spiffy shorts/t-shirt/slippers combo and checked out the Jijimbang floor where the clay, jade, salt, and cold saunas were. We LOVED the clay sauna best - very relaxing to lay in a bunch of clay balls at a very pleasant heat. It also made for a little comedy trying to crawl our way out. We are 2 middle aged ladies... the comedy was bound to happen. The jade sauna was also great, and little hotter, which we also appreciated. They also have this domed sauna that I swear feels like a portal to hell. It's well over 215 degrees, and made me nervous to stand in. We were there for a minute or two and decided we weren't THAT hard core yet. We realized it was almost time for our treatments, so we showered and got into the hot tub as requested, and then sat and waited for the women to come get us for our treatments. We got the super fancy deluxe package that came with a scrub, oil treatment, hair wash/deep condition, mini facial, massage, and finishing oil. My services were performed by Rose, who, quite frankly, worked miracles in that semi-private room. I gallumped in, a scaly, dehydrated, sad little gila monster and after about 2 hours, emerged from the primordial goo a sleek, and slithery little skink... Rose probably scrubbed a toddler's worth of dead skin off me (yikes! Not the nips!), dousing me frequently with fragrant water that conjured up scenes from "The Ten Commandments." She went kind of light on my vampire feet, which I was fine with. Rose didn't need to be a hero. Flipping on the table was quite the feat, as it's very slippery, but Rose was there to prevent me from torpedoing right off the end. Next came the hair wash, which smelled amazing, and a deep conditioner that was wrapped in a towel to work its magic. We were instructed to shower and hit the dry sauna for 5 minutes, and were summoned back for round 2. Next, we were back on the table, on top of a Mylar blanket. Oil was poured on, and we were wrapped like baked potatoes to marinate while a refreshing mask was applied to our faces. After 10 minutes or so, the mask was removed, and the massage was up. Now, I hate massages, but this was about as pleasant as it could've been. Rose pretended to not be horrified by the way my back sounded like a güiro when she rubbed it, and I pretended not to want to roll off the table out of being extremely ticklish. We got through it, and I was rewarded with another face mask, hair rinsed out, and another oil applied with gold flakes. It smelled, coincidentally, like roses. After our saga, oiled up, and not a flake to be found for miles, we ate at the restaurant, and the food was delicious and reasonably priced. We checked out the salt sauna (kinda scratchy and hot to sit in), and the clay sauna again (I actually dozed off, which I don't recommend), and the cold sauna, which reminded me of the ol' walk-in at the VIP Pizza I used to work at. At this point, we were a little "hotted out," but vowed to return, and to take advantage of the ability to nap at all kinds of spots around the multiple floors. I will definitely get scrubbed again, and probably another facial and oil wrap. They were GLORIOUS. All in all, the $40 day price is absolutely worth it, if you don't want/need services. The fee is waived if you get a certain level of service, which makes it even MORE worth it for a nice day of saunas, spas, and generally lazing about. That said - if you are in any way precious, priggish, or prudish, this may not be for you. It's a very naked place, and all the services are conducted in a semi-private place. You can hear people's conversations, see (kind of) what's going on with others, and you're slithering around on a table in some pretty interesting ways. Overall, this was GLORIOUS. I absolutley can't wait to go back, and neither can my friend. We are already looking for dates! Worth every penny.

    My friend and I came to relax in the women-only area (the basement level), which is supposed to be…read moreexclusively for women. This is a space where women should feel safe and comfortable, including being undressed without concern. However, during our visit, there was a fully naked man walking around freely in this area. This situation was incredibly uncomfortable and made us feel unsafe/uncomfortable. We immediately reported it to the staff, but instead of addressing the issue or even showing understanding, they told us that California law supposedly allows anyone to access any space if they identify that way. They refused to take any action and rather dismissively told us to complain to whoever you want in CA's office. Regardless of legal nuances, a business like this should ensure the comfort and safety of its guests, especially in such sensitive, gender-segregated areas. In this case, that responsibility was completely ignored. We left feeling very upset and uncomfortable. We will not be returning and cannot recommend this place to anyone who values personal boundaries and a basic sense of safety. When one of the staff told me that he can be in women's area since he identifies himself as a women, I asked does this mean that I can go to men's area if I identify myself as a men. He told me "no, since you checked in as a women already" so by only a check mark next time I can go to men's section and men by that only check mark can come to women's area. And let me mention he didn't look like transgender. He has all the man's looks, genitalia

    Photos
    Rooftop terrace
    Rooftop terrace
    Wi Spa Salt Sauna- A beautiful relaxing experience.
    Wi Spa Salt Sauna- A beautiful relaxing experience.
    Wi Spa Rooftop Terrace, a beautiful place to relax in this big city!

    See all

    Wi Spa Rooftop Terrace, a beautiful place to relax in this big city!
    The Raven Spa

    The Raven Spa

    4.2
    (724 reviews)
    3.6 mi
    $$

    Have been going to Raven for years and it is wonderful. The masseuses are very, very well trained,…read morethe atmosphere calm and tranquil, and the prices....well, not cheap, but not awful, either -- I'd say fair. That said, I have long had a bone to pick. In one room (or two -- I think it's just for Swedish massages) they have mattresses w/ a hole to hold your head so can lay face down without crinking (is that a word?) your neck. But if you're getting a Thai massage your put on just a regular mattress. It's always bugged me because it defeats the purpose: I go in for a massage to work on my neck, but I tweak my neck by virtue of their set-up. Lots of much less expensive Thai massage places either have beds with a head holder or a pillow with a similar design. I really think Raven should do the same. There....bone to pick expressed! That isn't to downplay all the positive: a great place, but I do hope attn is paid to my one nit to pick.

    I last visited about 2 months ago. I didn't ask for a specific person and I went with whoever they…read moreassigned me trusting them. The masseuse seemed like they didn't know what they were doing. Despite my telling them to be gentle they did not and it ended up being a painful experience. On top of everything, they had really bad breath and two months later I still can't forget that horrible smell! The owner alleging in their response that they honored my request for therapist is clearly a lie because I definitely remember not requesting anyone specifically and thinking during the time of my massage that was a huge mistake. And no I cannot forget that horrible smell which is etched in my brain forever.

    Photos
    Waiting area
    Waiting area
    An oasis body and mind
    An oasis body and mind
    Every girl should have a mirror that size.

    See all

    Every girl should have a mirror that size.
    Spa Palace

    Spa Palace

    3.7
    (1.7k reviews)
    1.7 mi
    $$$

    I am so glad I got the opportunity to come here. Although my friend and I only got to stay for a…read morefew hours, we made the most out of our time. First, we got a couple of soju slushies and ordered the fried dumplings. I have never liked dumplings, but these were THE BOMB! They came with a sweet chili sauce that really made it taste great. Then, we enjoyed the Himalayan salt room. Some people were talking too much which was annoying, but I understand it's a spa and people come with their friends and family to unwind. We enjoyed a few more sauna rooms before heading downstairs. Downstairs, there were two pools and 3-4 hot tubs. We ordered delicious mojitos at the pool bar and enjoyed the rest of our time. I cannot wait to come back. A day pass was only $40 to enjoy all the amenities. Although the drinks and food were extra, I was so glad to be able to order food and drinks at a spa.

    I've been coming to Spa Palace regularly with my sister and a friend because we enjoy relaxing in…read morethe "Females Only" jacuzzi. Unfortunately, our visit today was so disappointing that we decided to leave almost immediately. After showering, we went to the women's jacuzzi and realized it wasn't working. We let a staff member know, and all she said was that the button was broken, it was no longer in service, and that we should go to the front desk. There was no apology or effort to offer a solution. When we spoke with Levante at the front desk, he was understanding and professional, just as he always is. He greeted us kindly, listened to our concern, and let us know that since we had just arrived, we could receive a refund. We appreciated his customer service. While we went back to get changed so that we could leave, our experience took a turn for the worse. When we got back to the front, Jason, the janitor, was incredibly rude and unprofessional. Instead of trying to help or speak respectfully, he said, "You've only been here 9 times, and there's nothing we can do for you." His comment was unnecessary, dismissive, and completely inappropriate. As paying customers, we expected to be treated with courtesy, not spoken to in that manner. The issue wasn't just that the jacuzzi was out of service-things break. The bigger problem was the lack of communication and the way we were treated afterward. If a major amenity is unavailable, customers should be informed before paying. And no employee, regardless of their position, should speak to guests disrespectfully. Thank you to Levante for being professional and helpful, but because of the poor handling of the situation and Jason's rude behavior, this visit left a very negative impression. I hope management addresses both the communication around out-of-service amenities and the way customers are treated.

    Photos
    Spa Palace
    Today's experience was not that great. There's definitely some dirty pools
    Today's experience was not that great. There's definitely some dirty pools
    Spa Palace

    See all

    Olympic Spa

    Olympic Spa

    4.0
    (1.2k reviews)
    1.4 mi
    $$$

    I was in town and wanted to go to the Korean spa. I had good memories of going to Olympic some…read moreyears ago. This is a women-only Korean spa and bathhouse. My friend and I booked the Goddess package, which is the most complete. You arrive early to soak in the hot tubs (which were not as hot as my last review indicated), and then are taken back to the wet massage area. After a very thorough scrub and wash, you are massaged, and you also have your hair washed, and they do an anti-aging face mask. It was about $220, which is a little more expensive than I remember, but that's about an hour and forty-five minutes of service. I did feel like if I went back, I'd probably try one of the shorter services. You don't have to have cash for a tip, because they put the tip on your bill, and you can pay with your credit card. I didn't hang out in any of the saunas, just in the mood for a hot tub. They did have a nice, tranquil outside area as well. Also, they had a cafe that had some snacks and water, and also a sign saying you can order food. I didn't get the name of the person who did my service, but she was great! She was very friendly.

    I've been coming to Olympic Spa for over 15 years. I've been a regular monthly client and have even…read morebeen a member, which is why this experience was so disappointing. As I write this review, I'm sitting in my car in the 90-degree heat because the front desk told me I couldn't come in 30 minutes before my spa appointment and would need to wait outside until exactly noon. It's honestly hard to believe that this is how a loyal customer is treated at a place that's supposed to be about relaxation and wellness. The rigid and inconsistent check-in policies have completely taken the relaxation out of what is supposed to be a spa day. On one visit, I arrived about an hour late for my spa day and was told I had missed the check-in window. Not only did I lose my original reservation, but I had to pay another deposit to book again. I still don't understand the logic. A spa day doesn't involve a technician waiting for you--it's simply access to the facility--so the extreme rigidity over timing makes very little sense. Another time, I arrived an hour early and was told I was too early and needed to come back only 30 minutes before my appointment. So this time, I followed their instructions exactly. I arrived 30 minutes before my 12:00 p.m. appointment, only to be told I wasn't allowed inside because check-in wasn't until noon. When I asked if they really expected me to sit in my hot car and wait, the answer was yes. So here I am, sitting in my car in the heat, writing this review while I wait for the clock to strike noon. What disappoints me most isn't just the policy--it's the complete lack of empathy or customer service. Every interaction feels rigid and transactional, with no willingness to use common sense or make a loyal customer feel welcome. After being told previously that I had to arrive 30 minutes early, I did exactly that, only to be turned away. The inconsistency is incredibly frustrating. I do want to recognize Angela at the front desk, who has always been kind, welcoming, and professional. Every interaction I've had with her has been wonderful, and she's the exception. Unfortunately, I'll probably continue coming because I genuinely love the spa itself. If there were another Korean spa that offered the same experience, I would seriously consider switching. The facilities are excellent, but the front desk experience consistently leaves me feeling like the staff simply doesn't care about the customer experience. After more than 15 years of loyalty, I expected to be treated like a valued guest, not an inconvenience. A spa should leave you feeling relaxed--not frustrated before you even walk through the door.

    Photos
    Perfect reading area
    Perfect reading area
    Olympic Spa
    Courtyard

    See all

    Courtyard

    Crystal Spa - spas - Updated August 2026

    Loading...
    Loading...
    Loading...