Most of us have experienced the day that we walk out to our vehicle (motorcycle in my case) go to turn the key and hear "click, click, click" Damn battery! I had purchased a battery a few years back so I pulled it to take it back for the core charge. I was a little bummed thinking that I had to spend 100 bucks on a new battery. Oh well!! I walked into cycle gear (one of the many times) and walked straight to the parts department in the back. One of the employees greeted me and seemed eager to help. He asked when I had purchased the battery. I told him "a long time ago." I just figured they would sell me a new one. He started looking up my account and I was pleased to find out that I had purchased a battery with a lifetime guarantee. What?! After a few moments on the computer the young gentleman grabbed a new battery from the counter, walked me over to the front register, had the manger sign off on the replacement. Now this all may seem normal to you some but I never asked for a free replacement. I walked in ready to spend money. The staff here took it upon themselves to take of me, took the time to figure out if I had a free replacement. They could have easily have sold me another battery and I would have walked away happy. This is just one occasion that cycle gear has impressed me. I've been buying their gear and used their services for both my bikes. One of the best shops in town!! read more

I received a mailing advert that had a helmet I wanted so rather than order and wait, I called and asked if my local store had the item. The employee was more than happy to inform me that they had it and would put in on hold for me. I went in the next day and although the item they held for me didn't work out, another item was readily available and I bought it. I walked around a bit hoping to find something else that caught my eye. I love buying myself bike gear and find it hard to resist most times. Unfortunately, I'm a fat girl, and god love them, they just don't stock gear that fits me. Otherwise, I'd have been happy to drop a few hundred on a new jacket and/or boots. The guy checking me out was really nice and offered some great info on visors, cleaners, etc. This is a crap location and really inconvenient to my house but everyone is always so helpful and nice that I keep coming back. read more

The new store is HUGE, but more than 50% of the apparel is Bilt and the same is true of the helmets. Of course, that means that the balance is made up of everyone else's stuff. So... VERY poor selection on quality products. BILT: Most serious riders are not willing to go cheap on the gear that may save their lives or hide. I understand the need to supply entry level product at a low price point, but filling this huge store with 3rd rate product is going to cost them in the long run. Now, let's talk about the staff. Granted, I was there during the week, but I was there close to noon. The staff reminded me of rejects from Abercrombie and Fitch or The Gap. They were sickeningly friendly and vacuous. There wasn't a single person in that store I would have asked about a motorcycle product. The old location may have been a little crammed for space, but there was a decent variety [until Bilt became their push], and the staff was phenomenal. Old location: At the old store and with THAT staff it was a given that I would drop in once or twice a week and buy something. Most of my big dollar gear purchases were made there. New location: I won't be shopping there again. read more

I was shocked when I went to Cycle Gears' old location and it was closed. I took a weird route to Fun Bike Center as I thought it was the only place left to buy gear in the area and behold! They moved to a LARGER location the next street over. The new location is at least 5x larger than the old location and it's all retail. The motorcycle (road/sport/etc) equipment is in the front and dirt bike is towards the rear of the store. Along the back wall are the parts/accessories/tires. The product select was large but I think half of it was Bilt, which is their exclusive brand. I'm not sure of the quality but the price is relatively cheap. They also had the premium brands like Arai and Shoei (for helmets) and joe rocket, etc for clothing. As I can tell, their prices are competitive. As for the staff, there were a large number to assist with question if you had any and all of them seemed nice. Pros: *Large selection *Low end to high end brands *Nice staff Cons: *None as of right now read more

came here yesterday to get my daughter some gear for her new bike riding hobby. service was super friendly.. they had some good deals offered (though no clear signage) the place is HUGE!!! i guess we will be returning again and again...i think my kids found their sport read more

I love this place. Riders can rip on Bilt products all they want. They are decent for what you get. Sorry but not all of this can buy over priced Alpine Stars or Fox gear. They went out of their way to make sure we bought a jack for my gf that fit properly and explained all the different makes and sizes. I really like cycle gear and this store was great. read more

My first purchase at cycle gear is a set of saddlebags. I was hesitant to make the purchase because I didn't know if it would fit on my bike. The CG customer service guy offered to fit the bags on my bike before I made the purchase. I knew I couldn't go wrong when he told me about the return/exchange policy (unmatched), price matching, and collaboration with the online store. They even cut my chain to size before I bought it. Nice! The customer service here at CG is absolutely top notch. read more

My go to motorcycle gear story. Military discounts, friendly customer service and staff actually ride and know what their talking about. I buy everything here for my bike. Oh and always great deals with tires. read more

They've changed their policies a bit. Their satisfaction guarantee is pretty much worthless now. It used to be if at ANY point in time you were dissatisfied with a product they would replace/refund. Now their Satisfaction Guarantee is limited to 30 days on "undamaged" products. I have a pair of boots I've used for about a year and a half (purchased before the policy change). The toe started splitting from the sole on the left boot. I took them in and two employees said that my boot was suffering from normal wear and tear and that my boot was used too much be covered under any exchange policy. However, their website says, "Cycle Gear will replace or refund any defective item that has failed under normal wear and tear. Cycle Gear will always stand behind a defective item regardless of the manufacturer's original warranty. " To me, this states: 1. Normal wear and tear *is* covered 2. It doesn't matter how long it's been since you bought it or how used it is. 3. As long as I didn't crash in it, cut it up or otherwise subject it to some abnormal abuse, it's function is guaranteed. The employees told me and I really do quote that my boot splitting was, "Normal wear and tear" from a "lot of use." I was then offered the consolation that they've seen this happen to 300 dollar Sidis before (assuming they were also not covered) and that I should be able to glue them back myself. I used to love this store. They still have some of the most diverse selection of in-stock products available locally and they aren't nearly as bad as some of the dealers like Fun Bike.... but IMO there's no real reason to buy products from CG anymore unless you have to have something that second or you need to determine your proper fit in person. Given the competitive online market, tax free out of state shopping and decrease in shipping rates... it's really hard for the local guys to compete, pay for storefront, pay employees to help others in person, etc.... but at the same time the perks of buying locally are decreasing as cost goes up. I buy locally when I can but I just can't rationalize paying more for local service that doesn't significantly offer anything above online retailers. Oh well. read more

This place is absolutely heaven. It's nice to be able to pick up some gear without the hassle of marching through a motorcycle show room floor and dealing with salesmen. The prices are really great here, if your on a budget they have all the BILT products to meet your needs. The staff is incredibly friendly and helpful. I have shopped here dozens of times and always been greeted each and every time by multiple employees. I have never had anyone try to push a product on me, they simply ask if you need help and then give you their recommendation. My only complaint is their advertised "Military Discount". I showed up one day in uniform, showed my military ID card when I used my debit card and still didn't receive the discount. When I asked about it I was informed that I had to "ask" for the discount, it's not automatically given. Seriously??!! read more

Since motorcycle gear is my husbands new porn, this was another stop on the "I need a beanie helmet for warmer weather riding tour". Great return policy......he bought one helmet, tried it out and came back a couple of hours later and got a different one. They were super cool about it. They have a decent selection of girl gear, even that pink helmet I threatened to buy! They have a good web site where you can pick out your stuff and they will get it in for you. We will be back, they are having a 10% off everything in the store sale at the beginning of September. Can't beat that! read more

I love Cycle Gear. The employees here are super nice and accommodating. I love how they park their bikes in front of the store for everyone to check out as they walk in. They have some really good closeout deals on gear from time to time. But most of the time it's a little pricey...fine for people that don't want to wait for shipping from online retailers. The sales people are very knowledgable and ready to help you. You WILL constantly hear "Can I help you with anything?". In my opinion it's much better to have to reject help than to go looking for it. Now that's service, people!!! I hate to say it- but I mostly come here to lookee-loo and test-fit helmets/suits so I can buy 'em cheaper online. BUT this place is great for picking up little things when you are in a pinch- stuff like master links and chain lube. read more

This Place is grate for New riders.... Staff will help you out with anything and explain the product and features. read more

Need anything motorcycle? Come to cycle gear to check out the array of sweet helmets with a variety of visors such as blacked out, mirrored, and sunlight changing. Best place to get freeze out gear for the cold weather this winter out on the road. They just recently got a bigger inventory of shoes both for on road and off road riding. Best of all is the 30 day return policy on anything, even helmets!! read more

Cycle Gear - Freeze our base layer on sale at the moment 11-22-16 - Auto Parts & Supplies Near Me - San Diego, California

Good basic motorcycle shop. They have a lot of helmets, gear, and apparel and a decent parts selection. Staff is always extremely friendly. I wouldn't go there for anything technical, but when I need a great price on gloves or boots or some small part this is my first stop. Return policy cant be beat. read more

Probably the best customer service there is. Xander and Scotty were very knowledgeable about the products I was looking for. Ben also helped me out with the checkout. Will recommend to everyone I know. Thanks guys! read more

I just bought some gear from there today and the experience was great... I am taking the riding portion of the motorcycle safety course this weekends and wanted to buy my own gear. I have never owned a motorcycle before and therefore never any gear. I was a little nervous about going into a store and not knowing too much but immediately felt comfortable when I entered cycle gear. An employee named Scott was very friendly and knowledgeable. He helped me find the proper fit for helmet and gloves. And he didnt try to push the most expensive brands on to me. The prices were very reasonable compared to other shops I searched for online. Overall this was a great experience and I will buy all my other gear I need from this store. Definitely check it out, especially if your new to riding, you won't be disappointed. read more

Excellent place to physically shop for street gear. There's nothing better than physically trying on the gear, before buying. Plus, you can hold the parts & compare for best build quality. As another reviewer said: "The staff is incredibly friendly & helpful. I've always been greeted each & every time by multiple employees. I have never had anyone try to push a product on me, they simply ask if you need help and then give you their recommendation." Too bad all stores can't be like cycle gear! The new store is significantly larger than the old store & more easily accessible from the 163! 5 stars for their customer service, especially store manager Morgan, I've dwelt with him multiple times, there's a reason he's the manager, thank you! read more

Kudos to Scott and his staff for keeping the store clean store well-maintained selection and great customer service.I went into the store three years ago to purchase a helmet that I thought I needed end up being a poor choice my fault for not listening to the staff at the time. That being said I went into the store the other day to purchase a new helmet after speaking to "Rakeem" we tried on a few different helmets for sizing. He schooled me on the different types of helmets and how they're made and fit , being I messed this one up on my first helmet. So I ordered the Arai gamma and when I got it the next day I let it sit in the Box for 3 wondering if I really wanted to spend $700 on a premium helmet,and in fact called the store to ask about the return policy which she told me to be no problem if I wanted to return it.So the day came, I pulled off the stickers all the tags put it on and needless to say as the employee stated the helmet was an extension of my head I felt if I was outside the helmet what an amazing feeling .The fit was perfet the helmet was beautiful what a choice I made I can't love it anymore than I already do. I ran back up to the store had "Rowell"installed my Sena 10s and new Shield which he was very helpful very fast and very friendly showed me how to use the com system I was out of there in 15 minutes good job guys thank you so much for all your help what an awesome experience..... read more

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Definitely love coming to this shop. About once ever 2 months they host a Bike night here and it always draws me back. I really enjoy browsing the store because the staff is very helpful. Mei Li is very nice at the front cashier and all of the staff are extremely nice. I would like to also send a special thanks for Anthony(young skinny guy) for helpign me pick out some nice Dainese Torque In Boots. Cycle gear has all the latest in motorcycling gear and i am very lucky to have this store reasonable close to me. Thanks Cyclegear and keep up the good work! -Khoa read more

Employees are snoody. And about had to chase one down to help me out. Not really impressed. Online has a better experience. read more

I want to give a shout out to the manager of Cycle Gear (when I find out his name I will update). I have some minor scratches on my Lance baby blue scooter and have been told my every other motorcycle/auto paint supplier that they don't make colors for my vehicle. Not helpful. When I asked at Cycle Gear, the manager said that although they didn't carry touch up paint, that I should check out some local hobby and craft stores as they usually carried a large selection of inexpensive figurine paint that was very durable and I might be able to find a color match. He even told me where to find a couple stores nearby. Thank you for the great advice, even if it doesn't work out. On another, previous visit, I went to shop for a cover for said scooter. I felt a little out of place as this is my first two-wheeled motorized vehicle and everyone seemed to be such serious gearheads for their much more serious machines. However, my salesman was very polite and not only showed me their selection and explained which he thought was the best choice for me (which wasn't the most expensive one), he also respectfully answered all my questions about maintenance and talked me through some basic cleaning and care and showed me his favorite products. So maybe I am the chick who monopolized the salesperson's attention and annoyed another customer, but so far I have found them to be very helpful when I needed them to be, without being obtrusive when i just wanted to look around. read more

Went in to buy a replacement visior and at the cash regester I asked if the material around the back cracks like this on my helmet. They said no - never see it do that - go pick out a replacement of the same model and color. Cool - so I did. Then he suggested I leave the old visior on it so he could comp the new one. Now that is 5 star service. I was in my second year of the 5 year warrenty. PS: DUDE - Chit Chatting with a cute blond employee and not paying attention to your customers...Management is going to get you. read more

Thank you Chase for helping me out choosing my new helmet. He has amazing customer service, I'll definitely come back when in town.

Called about when they closed and they put 7pm. Got at the store around 6:30 and they were closed. Was my last resort to get what i needed and they wasted my time and gas. read more

Cycle Gear provides a wealth of products for every type of biker. The knowledge of the staff will come together to help you solve any concern you bring forward. Cycle Gear is my 'go-to' for all my motorcycle accessory needs. read more

Great place for most of your motorcycle needs and then some. Great and always friendly employees. The biggest store in San Diego. Heighten your experience during bike night to meet good people while shopping for your necessities read more

First time in the new, BIG store. I have been riding for many, many years and am very, very picky on what I buy. I'm not going to buy cheap, poor quality products...I don't have to as I already have most everything. I walked in and was instantly greeted. I was asked if I was looking for anything specific, or cared to just peruse the store. I told the sales person what I was looking for and was immediately shown a range of products - from entry level (cheaper goods) to very good quality product. She was able to answer all of my questions, fit me, and do so in afriendly, professional manner....and get this...at 50% off the prices I had been seeing online for the exact same product! Excellent! Usually going into a place like this I deal with sport bike rider employees who have little knowledge of touring. I own both a sport bike and a touring bike. She was able to answer questions about products for both...and make sales for both! Will definately return again read more

This place is awesome! Everything you could want......everything that can go on your wish list....like a toy store for big kids! All of the staff is friendly and helpfull...they have some of the cutest cashiers and sales girls and the guy associates and managers are knowledgable about everything! read more

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Stoked on this place! Hubby needed a tire fixed 30 min til close on a Thursday night and these guys were so accommodating. They went out of their way to help him out. He got another couple of tires, and random accessories so while he was shopping, my two year old discovered their couch corner with dirtbiking and street biking video games. She ran around teh stored yelling for him til he came to see it. And of course... he was so happy she found him video games, we sat and played for an extra few minutes after his tires was ready... talk about peter pan syndrome. Amazeballs: Service & Waiting Area :D Bummer: need more/cuter girl clothes & bags read more

I just bought a set of tires for my motorcycle. The employees never offered me the protection plan. I only got 5 miles on the bike and got a nail in the tire. They said if I had the protection plan, I would be covered. It's funny how they don't mention it. Really ridiculous. I never knew they offered protection plan on the tires. If so, I would've got it. Manager name Ryan couldn't help me out at all. Very disappointing read more

Cameron! thank you! Entry level rider here. So I've visited the store a few times, busy weekends, non busy week days. Each time, Cameron made it a point to at least say hello and ask if there was something I was hunting down. In the past I pretended to already have everything, and "I was just looking at what was the new stuff in the industry", just to take the sales pressure off. I never felt pushed then and didn't feel any push today. Came into the store today, seeking a jacket. Finally pulling the trigger on a bike. Way too much awesome stuff to drool over in there. The store is big and has a great layout. Cameron greeted me with a friendly and non-pushy attitude. I'm so thankful for his expertise and experience with riding. He answered all questions no matter how "dumb" they were. He asked me the right questions, got involved and pointed me in the direction of a few jackets. His technical jargon along with presentation of information was professional and easy to follow! His service did not stop there, he helped me with finding the right fit and went through different back armor inserts. He continued to drench me in knowledge and information. New/used bikes dealerships to check out, trust-worthy mechanics, good communities to join... ect. Kudos bud! thank you for the genuine service and attention to get me the correct gear instead of pushing the most expensive product. Your product knowledge and presentation was amazing. I never felt like we were spraying and praying to get me equipped. Walk in and find this Man! read more

In my opinion, Cycle Gear is the best place in San Diego to get gear. The workers here are always super helpful and chill. The prices are very competitive as well. If you're a new rider, make sure to bring in your certificate from the motorcycle safety course because you get 10% off your first purchase. I bought all of my gear to start off here. They didn't have some items i wanted in stock so they had to special order but everything came in pretty quickly and they were diligent about calling me every time one of my purchases came in. I've been to all of the main motorcycle stores from SD to Temecula and I definitely prefer Cycle Gear. Probably the only downside is the limited selection. But if you're looking for anything motorcycle related, I recommend to start your search here. read more

Morgan and staff rocks! Always there to cover any and all questions, parts, sizes;etc They are all top notch and it shows! They will work with you at any time and answer even the most experienced question(s).Hands down it's all covered.. -End of story read more

Did you know this store has the biggest selection of motorcycle gear in all of Southern California? I'm sure glad it's only 20 minutes from me! Cycle Gear Kearny Mesa is a gold mine for everything I need for my riding lifestyle. It's a dangerous place to be if you're trying to keep that credit card limit down. The folks are friendly, the selection is huge, and the prices are quite reasonable. Keep an eye out for the sale section, that's primarily where I try to shop since they have some nice stuff for steep discounts. Don't forget they have tire changes here if you bring in your wheel/tire. read more

Great place to shop. Just bought a new helmet and a jacket: people seem to be helpful as well. I wouldn't recommend buying tires from here because they don't offer installment read more

Awesome staff, great hours and a great selection.... IF YOURE A MAN. Women's selection was terrible. Don't understand why designers think that it's okay to put women in sub-par protection, but just throw in the dreaded pink (PUKE). Higher end lines only carried for men, women have to choose from crappy, uncomfortable brands that all splash pink (or flowers!!!!) on their gear. read more

This is the best place to buy your motorcycle gear from. They have the best customer service and return policy to ensure your getting the right gear for your needs. It was really challenging finding the right jacket/pants for myself cause my body type is somewhat athletic but lanky, and I went through a few jackets before getting the right one. The service from this Cycle Gear was top notch and definitely helped me to figure out the fit. Thanks so much to Cameron, Jaime, and Hunter especially. read more

what a great place for people to pick up any random gear they need at a good price. They have plenty of street / dirt options, boots, gloves, and some female off road items as well. I was able to find a great pair of off road pants that have become my new favorite riding pants for $100.00!! Staff is knowledgeable and willing to help I usually park on the street since the spaces in the plaza are a little small & it tends to be crowded read more

Glad to have this cycle supply shop in town. First class service and a wide selection of gear and equipment. Recently i was assisted by Raven, a customer service rep, who installed and paired two Sena S20 headsets into helmets for my wife and me. She was incredibly knowledgeable about the product and anxious to assist in making sure I fully understood the Sena's functions/abilities before I left the store. AWESOME customer service . . . it's what keeps me coming back again and again! read more