Great experience! Abe was extremely helpful, friendly, and provided great customer service. He made…read morethe whole process easy and was very professional. I really appreciate the help and would definitely recommend this place to anyone looking for great service!

This was my first time visiting and Abe was so patient with me bothering him and asking questions…read more I'm not the most knowledgeable on cars, but he explained everything to me in a way I could understand. I had some anxiety trying a new place, but after a poor experience at the dealership, I decided to come here and was not disappointed. I had all of my brake pads and rotors changed on my VW Taos, with a way better price than what I was quoted at the dealership as a plus. My car now brakes smoothly, with no more gross squeaking or vibrations. They even used way better quality parts for my car than what I would've gotten at the dealer. I would 100% come back.

After my hike at Lagoon valley park, I called this America's tire location to see if I can do a…read morewalk in for a tire rotation. It was a long shot, but since it was a Wednesday around 2 pm, I was hoping it would work in my favor (spoiler: it did). I forgot the name of the person who answered the phone when I called, but he was really nice and helpful. He told me they can do a walk in since they are not busy, so I was there about 20 minutes after the call. When I checked in, I was greeted quickly and was quoted a wait time of about 1 hour 30 min. I was fine with this knowing I did not have an appointment. The person who helped me in person was also really nice. I'm sorry I forgot everyone's names. But all the workers I saw were nice and provided great service to customers who were there and those who walked in. I ended up waiting about 30 minutes for my tire rotation, which was a lot quicker than quoted. In total, I think I was here for about 30-40 minutes only. Great quick service, considering my past with other America's tires back in Sacramento.

Need tires, a tire repair ? Go see them!…read moreSpecial thanks to James G. full of knowledge and great customer service!!! So efficient The whole team is great ! Early morning was neat to see them open and each team member reach out to everyone waiting all at once ! Great team work! Thank you again America's Tire

My husband wanted to get a new battery and an oil change, so we decided to go to Les Schwab in…read moreVacaville since we had some errands to do there. When we arrived, it was pretty packed, but Michaela called us over right away. She was extremely nice and helpful. After checking the date on the battery, she said it should be okay. She would have them check it all out before charging us for a new one. She did let us know it might be a two to two-and-a-half-hour wait, which was understandable with it being a Friday and how busy they were. We decided to walk to a restaurant and have lunch while we waited. About an hour and a half after we left, I was texted saying the car was ready for pickup and then also got a phone call. They checked the battery and alternator, which were fine, so they did not give us a new battery. We were also given advice to check out what else may be causing the issue my husband was having. The entire process was not too long, and everyone was very helpful. We have had a bad experience at the location in Fairfield and will gladly drive to this one from now on.

I came by Les Schwab a few Fridays ago for a long overdue tire/wheel balance and rotation. I first…read morecalled around 1pm to see if I needed an appointment and was told to just drop the car off and they will have it done by closing (6pm). When I arrived, there was a short wait as the 2 ladies at the desk were helping other customers. They have nice displays of wheels throughout the store. If you happen to be waiting they have a snack/drink vending machine as well as free popcorn in the waiting area. Les Schwab will rotate your tires for free regardless if purchased the tires from them or not. They do charge $17.99 per wheel for spin balance ($71.96 total out the door for all 4 wheels). It was getting close to closing (6pm Monday-Friday) and I did not hear from anyone regarding my car, so I swung by around 5:45pm and was told my car was not done yet. About 5 minutes later I got a text saying my car was ready. They did complete my car by closing. They still had a lot of cars in the bays by the time I checked out and left and after closing time. They work hard to complete your car as promised at a great value. I would definitely recommend going here for any tire service as well as for brakes and alignment.

I went there today at 5:51 PM because I had a nail in my front left tire. I had called earlier at…read more5:36 PM to let them know I was on my way for a repair. When I arrived, the technician didn't remove the tire. Instead, he pulled out the nail and inserted a rubber plug from the outside. My husband asked why he wasn't removing the tire to patch it from the inside, as has been done for us in the past. The technician said the plug would be sufficient. However, we have come here several times before, and the standard service has always been an internal patch, not just a plug. Was charge $20 to insert a plug without an interior patching. I was not given an option or any explanation beforehand. I had clearly stated that I wanted a proper patch, not a temporary plug repair. Because of this experience, I will not be returning. They have lost our business, including four customers from our household.

Great experience! Staff really friendly ! Would highly recommend them! May just found my go to…read morespot!!

Amazing service super fast instant service. Very nice people at a great price. Would recommend!read more

Absolutely HORRIFIC customer service! The owner is beyond rude, condescending, and down right nasty…read moreto women. Looking back on past reviews this is apparently the norm. There are SO many shops on the same street. Avoid this place at all cost.

I took my girlfriend's Honda in a couple of weeks ago for a possible leak. My first thought was the…read moreobvious, a nail. I showed up early and they took the car in right away. They pulled the tire off and brought it to me. Bringing me the tire and showing my the damage before they did anything shows honesty. The damage was much worse then I suspected. The leak was caused by some type of road debris which (I saw for myself) was too large to allow for a patch. So obviously I had to buy a new tire. Within minutes the new tire was installed and I was on my way. The staff was great at getting the car in early and resolving this. I really appreciate the way they handled the job. I give them 5 stars for their professionalism and honesty.

If I could select zero stars I would!…read more Never go to Big O Tires at 1221 East Monte Vista Ave, Vacaville, CA 95688. I called to get a simple quote for replacing my front and rear brake pads, and they quoted me over $1,400--insisting that replacing rotors was "mandatory." I explained that I had just had an oil change with a full multi-point inspection, and my rotors were confirmed to be in good condition. I was then placed on hold. When the representative came back, he continued to push rotor replacement (or resurfacing) and said I'd need to bring my car in for a brake inspection. I again stated that my rotors didn't need service and simply asked for a quote for pads only. At that point, he interrupted me, told me to "let him talk," and then hung up on me when I tried to finish my request. This is unacceptable. Not only had they replaced my brakes and rotors within the last few years, but this kind of aggressive upselling and rude treatment is a terrible business practice. It felt like they were trying to pressure me into unnecessary work just to increase the bill. I will never return, and I strongly caution others--be careful, ask questions, and don't let them push you into work you don't need.

I had a major engine issue with my Subaru and was initially told by a dealership that I might need…read morea full engine replacement, which would have cost me a lot more. I decided to get a second opinion and brought my car to Vacaville Autopro. Vishan and his team did an excellent job diagnosing the real issue and fixed only what was necessary. They replaced the right side cylinder head instead of recommending unnecessary work. The car is now running smooth and strong. I truly appreciate their honesty, professionalism, and skill. They saved me thousands of dollars. It's hard to find a trustworthy shop these days, but this is definitely one of them. Highly recommended!

Went to get our steering wheel replaced here today for our Fj cruiser. The assistant and owner were…read morevery friendly. Accomodating and efficient work. We were in and out of the shop fast. We will be going here for future repairs!

These guys did a great job. I went in needing a tire patch, I ended up buying 3 tires and had my…read morebrakes done. All in under 30min. These guys took care of me very well and gave me discount I couldnt pass on. They deserve 6 stars.

I took my track tires to the shop for a mount and balance, and the staff were amazing. They worked…read moretogether as a team and got everything done efficiently. They didn't give me a hard time about using track tires, which I really appreciated. The pricing is very reasonable much better than Les Schwab and American Tire. In my experience, those places tend to upcharge or even deny service for tires intended for off-road or track use, which is unfortunate. I'm not sure why there are low ratings here, because these guys seem solid to me. Thank you, EZ Tires!

I had the exact opposite customer service experience as everyone else. I showed up at Costco with a…read moreflat tire an hour before they closed, and Steve took care of it. The tire was beyond fixing but luckily they had one in stock and replaced it for me, and then I was on my way. He was friendly and professional the whole time and didn't make me feel bad at all that they were about to close.

These guys don't put a lot of effort into helping folks. EVERY TIME i have went here. There's been…read morea problem. This has been throughout the last 4 years since I bought tires from them. Most recently, they scheduled an appointment. And then did NOTHING. When I came back to check on my car, they said they retired to call. No voicemail. No text. NO CALL! I was getting other calls. And they do not care at all. I will never come back here. And YOU should never go there if you actually want reliable and timely help.

Came in for a flat repair/rotation and balance on 6/13/26. When I dropped my vehicle off, I…read morespecifically asked the technician to NOT go under the hood or do anything with my fluids. About 30 minutes after I left, I got a phone call from the store telling me that my tire couldn't be repaired and had to be replaced.. which I somewhat expected due to the location of the object in my tire. Of course, they don't have Toyo tires in stock. The ONLY tire they could get for me was a Bridgestone, which was double the amount of the original tire I purchased. Reluctantly, I agreed as I've got a trip coming up. Then, the tech tells me that I need an oil change because my "oil is black". Very concerning for two reasons. First, I asked him NOT to go under my hood and to just do the tires. Second, I manage a quick lube in the next town over. I know for a fact that my oil rated for 10,000 miles only has a little over 3,000 miles on it. Additionally, it's known in the industry that you absolutely do not recommend fluids based on color. Pretty much for this exact reason. Of course, I declined the oil change. Went to pick up the vehicle a few hours later and decided to open my hood before leaving the lot. Whoever worked on my car left my air intake tubes slightly disconnected from the air box lid. Both sides are broken and need to be seated a certain way, and not wrenched down, which I know were NOT disconnected and were seated properly before I came in as I just changed both of my air filters a few days ago. After calling the tech back out, instead of just fixing it, he stood there trying to deny doing it. I had to physically show him how unclipping the lids would cause this to happen. Again, I asked why they would even go under my hood if I asked them not to. Their response? It's a courtesy, even if a guest asks you NOT to open their hood, they will do it anyway. I told them I've heard every excuse in the book, so that's not gonna work for me because I run a shop in the next town over, and in a smart tone he says, "oh.. so you couldn't do this??" pointing at my tires. No bub, we're a quick lube, we don't do tires or suspension or any of that stuff. Any time I've asked this store or the Fairfield store NOT to do anything under the hood, they've been happy to accommodate. These guys were purely hunting for sales and it's terrible for the industry. Makes it so people don't trust shops at all. Very disappointed in the service I received today. Update: Store manager Abdul reached out regarding my concerns. I do appreciate him taking responsibility for his team and hopefully using it as a constructive moment of training to better serve their guests. Settled on 3 stars as my initial service warranted one star, and my conversation with Abdul was 5.

Firestone saved me today . Tire issue needing addressed. I was in and out in an hour . New tire and…read moreback to enjoying my weekend. Very helpful and honest.