I manage a 23 unit apt. building. Javier is our regular tech and I can't say enough good things about his service. He is always on time and has a helpful and professional attitude. He is well-prepared with any supplies he needs. Javier advises my tenants on steps they can take to help alleviate any issues and he goes above and beyond to address any problem areas. My tenants are very pleased with how he handles our building, which makes my job easier! read more

When I called Dewey and explained my urgent flea situation, the response was immediate. Within an hour, Javier arrived at my house exactly when he said he would. He thoroughly assessed the situation and proceeded with the treatment. Before arriving, Javier clearly explained what I needed to do before and after the spray. Thanks to his guidance, I was able to prepare ahead of time and evacuate the house with my two cats, allowing him to work efficiently. Thank you so much, Javier--you were a tremendous help! My house is now completely flea-free. I will definitely recommend Dewey and especially Javier to anyone in need of pest control services. read more

This morning 6/2/25Alfredo came to my house to look at some eaten away wood near my gutters in the front of my house. He works in the termite department. Alfredo assessed the situation immediately. It was not termites as we thought but an animal eating away at the wood. He took photos and made suggestions as to what needed to be done. We have a handyman that has fixed this problem before. Alfred was very friendly, competent, and interested in my problem. He is definitely an asset to your company. Lynne Rubin Los Angeles read more

As a property manager you have to depend on your vendors to get their job done on time and correctly or my job gets harder. Javier from Dewey has raised the bar when it comes to responsiveness , availability, professionalism and quality of work. I couldn't be more satisfied with Dewey, thank you Javier. read more

Mike Maga is so professional & helpful w suggestions! He's kind each time he is at our house. I've had several pest control companies here and Mike @ Dewey's is the best. read more

I like their honesty. They did a free consultation and let us know we don't have any major infestation just a few cockroaches here and there which is normal and we handled it with some over the counter roach gel bait. read more

Dewey is great when you can actually get someone to return a phone call. We have a service contract with them for our building, but they are almost impossible to schedule. I've been calling and messaging them for three days now and no one will return my call, and this is with a service contract! The reps who come out to treat are always kind and knowledgeable, but they're better for preventative maintenance rather than urgent service if you need someone right away. read more

The problem with Dewey is that nobody responds to phone calls, e-mails, or anything else. We met with a technician 16 days ago here in Tiburon and were promised a "proposal" from Dewey within two days. 16 days later, multiple phone messages (most going to an answering service), and unanswered e-mails later, however, they are completely bereft in any type of response, et al. Terrible service...go with Terminix or another local pest control service. read more

Thank you Dewey Pest Control! I'm in Property Management and these guys are a huge help. Thanks Harry for all the help. Looking forward to working with you in the future read more

I was very impressed with the technician, Arthur. He was helpful, knowledgeable and gave me the advice I needed in order to catch a pesky mouse. I am thankful for the excellent service he provided! read more

This company is a joke. I have talked to the manager Christian and about one of their technicians that did a large amount of damage during an exterior home inspection. They did not want to take any of the blame, kept lying about returning calls to either me or my realtor about fixing the exterior damage that should not have even occurred in the first place as the house is in escrow and they but a large exterior mark on the outside that does affect the sale. Only reason these people are still on site is that the HOA is using their services but I will make sure that is stopped as no one else in this community needs to be screwed by their unprofessionalism. Jose has stepped in to help get through this situation that should never have been escalated. I will re-evaluate once the project completes and work has been performed to re-asses the star level. read more

The service person, whose name I won't reveal, from the Los Angeles office I think, who initially serviced my residence and 4-plex, was great...pleasant and relatively thorough, for the first 2-3 times. Afterwards, when called, he promised to come, but never arrived. When I contacted the office to request another service person, no one ever arrived. read more

Grant always calls to let me know when he will be here and shows up when he says. Asks if I need anything besides the usual service. Easy to contact the office or the tech if I have questions or need service. read more

I was hesitant at first, to sign up for a quarterly service. Now that I have been on Maintenance for over a year, I realize the value of staying ahead of the mice, ants and spiders. It is a relief to not worry the way I used to. Maintenance quarterly is the way to go! Well worth the price for safety! read more

worst pest control services ever!!!!! when I first contracted with them they lied to me and said they can come for services in the morning around 7:00 am before I leave to work. They came for the first 2 times only then their technician (TJ) told me he can't come for services at 7:00 am anymore. I called customer service to ask for a different technician to come for services at the same time but they said they don't have any, so I asked to cancel the service and to wave the cancelation fees as it is their problem for not having enough technicians to cover services. Later on I receive cancelation penalty $124. I spoke to a supervisor who confirmed waving the cancelation fees. Several month later I received a letter from their collection company cancellation fees $124 plus interest. DON'T TRUST THEM FOR SERVICES AS THEY ARE NON RELAIABLE!!!! read more

I give Dewey 5 stars because my service technician, Robert Casco, was on time, very efficient, polite, and went above and beyond to accommodate me and my pets. He watched every area I showed him that I saw spiders, and he was very attentive. The best thing is there was nothing left on the floor/carpet for my dogs to pick up (I usually scan the house and find multiple hazardous items from various house workers). 5 stars for sure! read more

I had a great experience with Dewey for the termite fumigation/tenting on my house. Matthew Price was my direct contact who helped me through the process and he was incredible. Attentive and responsive, he was always available to answer my questions (and I had many) and to ensure this potentially stressful event went smoothly. And it did. Even coordinating with the gas company with my schedule. The team that turned up to do the work were professional, helpful and courteous. Highly recommend Dewey! Thank you! read more

I was happy with the first time service. Paid for second time, the guy never showed up. Called the office and they notified me that they cancelled my account and forcing me to pay 130$ cancellation fee. Threatening they will report a collection and take actions against you. (By mail and text messages). (Even after I was willing to keep the service going...). Be carefull everyone, stay safe. read more

They didn't service my house yet are charging me they canceled me now they want to collect a fee they are fraud stay away. Tell them go away when they come to the door. They also said they would come out every time to treat the house on text and only did once don't trust them read more

I have been working with Dewey Pest control on Beverly Blvd for many years. Ray and everyone I have delt with there are friendly and professional. I would definitley recommend Dewey and the Beverly office and I have several times to my clients in the past. read more

(Serviced 09/22/17 FR @ 10:00am...and many times before): When you needed to take back control of your property from disgusting pests...just do it with a simple phone call! Dewey Pest Control that served Los Angeles' Koreatown area has been part of my family's rental property business for over 20 years. Having recently taken over the Property Management responsibilities - which included a building in Koreatown - I've gotten familiar with this particular branch of the organization and its various technicians. Would they continue to do my family and I proud...or would their extermination be considered!?: The Company - Founded by Ray M. Dewey in 1929, it began as a one-man operation that has since flourished into an organization of hundreds of technicians, crew workers, inspectors, fumigators, and office personnel. In 1977, Steven R. Dewey purchased the company from his father. Today, this family-owned business has 32 branches throughout California. They offered a slew of pest control services based on one's needs. Standard Monthly Service ($49.00) - This chosen service treated the given property once a month for general pest control of a myriad of critters (ants, mice, roaches, spiders, silverfish, etc.) which included up to two units, any laundry and storage rooms, and the entire exterior. Sadly, this didn't include bedbugs or bees which were expensive separate charges. This specific service was just right for the particular 11-unit complex this branch covered. Service - From the time I called and usually spoke with one of the many friendly and helpful Customer Service Reps. at the end of the previous month to schedule treatment for the following month to having dealt with the various technicians the date of the treatment, everyone along the way has been easy to work with and professional. When you made an appointment, you were usually given a 2-hour courtesy window, which wasn't bad at all. A special acknowledgement went to Robert Roach https://www.yelp.com/user_local_photos?select=rzcJFes00euwLWd3b6j0gA&userid=8jVT2inwc8GIQ6sH2UG9Vw who has been our Technician for the past several years. His cheerfulness, efficiency yet attention-to-details (his service calls lasted between 10-20 minutes total), informative knowledge, and patient demeanor were always appreciated. He also made sure to tag each unit and/or property as proof of his service https://www.yelp.com/user_local_photos?select=efYeKH_szT1mYAHqpQM7lw&userid=8jVT2inwc8GIQ6sH2UG9Vw. On this particular visit, he explained to both a tenant and myself the manner and pattern of how to properly handle an infestation of cockroaches (i.e. a succession of spray then gel treatments coupled with normal cleanliness of the unit). Parking (N/A) - Since their business was all about coming to your location, out of courtesy you tried to have a convenient spot for them to park their vehicle. Otherwise, they were more than happy to park out on the street. Atmosphere, décor, ambience - Although they had an actual office building, that was rather inconsequential since the real place of business was at any given property where the service was needed to be done. Attire - Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. Overall, Koreatown's Dewey Pest Control branch has served my family well for more than 20 years, and I was impressed with my nearly three years of having worked directly with them. Sure, there were potentially cheaper options elsewhere, but whenever possible I liked to support small family-owned businesses. Furthermore, Robert's excellent customer service was something the company should commend and be proud of. I found total value based on the prices, service, and experience noted above (TOTAL paid experience was around $49.00; NO tip required). And...they accepted my credit card of choice...AMEX! 5.0 STARS read more

Dewey Pest & Termite Control - Service Tag (09/22/17). #Koreatown #DieBugsDie - Pest Control Near Me - Los Angeles, California

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Dewey Pest Control - Product never worked. They came out several times. still have Ants, Scorpions, etc.... The service is bad, they don't return calls. Then I end up quitting the service because it's not worth it. They charge me early Termination fee $207.00. Totally unfair for a product that doesn't work. F Rating, I wouldn't recommend to Anyone read more

Dewey says they come and they dont. Empty traps, cockroaches EVERYWHERE. Dont call them - youll get a dizzying series of the same questions, be put on hold, then someone will ask you the same questions over again. I tried to get to the top dog to report and I ended up with a guy who said his name was Tony. No last name, no position, Tony and said he was the highest person in the company I can talk to.pompous, immature, he chuckled the whole time. DO NOT USE DEWEY PEST CONTROL. There are tons of companies - try one read more

Used this company for a couple of years in Pasadena and always had ants. Called for follow-up visits, which did not fix anything. Finally switched to a new provider, and have not had ants since. I don't know why Dewey is so bad at delivering their core service, but the difference after I switched companies was almost immediate. read more

Dear Dewey Pest Control, I want to take the time out of my busy schedule to shower the technician, Brandon, with accolades. This young man represents your establishment extremely well. He demonstrates outstanding customer service and expert knowledge of your products. He has a very positive disposition and he always has a smile on his face. Please let him know what an outstanding job that he's doing and please put this review in his record. Thank you so much for hiring someone like Brandon! read more

My service technician, Christopher, cares about his work and the customer satisfaction. I had an issue with rodents in the crawl space of my building. Couldn't get rid of those pests. Had a discussion with Christopher, and he told me he could fix the problem. I needed to Rodent Proof the vents and all open spaces to the inside of the buildings. Christopher of the Baldwin Hills location, he came back one day and meticulously sealed each open vent with new mesh. He was on the ground fastening those mesh tight to the wall. He went in the attic and placed a trap to catch any slackers hiding in the attic. Christopher loves what he does., and he did an excellent job. I told him I was proud of his work ethics. He never complained about the time it took or how hot it was. He makes Dewey looks good. Yeah, Christopher is one excellent technician. read more

Dewey Pest Control LA Branch 01 is the best. Especially our service technician, Angel. He's very thorough and kind and reliable. I highly recommend this pest service. read more

The reason I had the termite control service with this company was not only for killing termites but controlling all bugs and insects for me since my house was vacant for a long period. When I made a contract the staff told me all bugs and insects (he literally mentioned EVERYTHING) would be gone after the fumigation. However at the very same day the fumigation done, I found many ants were freely crawling in my bathroom. I recorded and sent it to the company and the staff right away. NO RESPONSE for weeks about my email but called me weeks later for the rest of the payment. They also said the service was only for termite control as the paper said. OK I got it. I was so stupid that I trusted what the staff said. This was the first termite control service experience so I didn't know better. And I wouldn't have the service at the moment if it was only for termite control. I was obviously miss leaded so refused the full payment. I still think the fumigation WAS NOT complete. Oral contract is a contract too. They said now they will send my case to their collection department. Thank you so much for your information and great customer service. read more

Roger calls to let us know he is on the way. He is very attentive and tells us exactly what he is going to be doing. Very professional and hits all the target pests that we have. We are always very pleased with roger and the work he does. He also takes care of my elderly mother and is very patient with her. Would recommend only him to my friends and family. read more

I want to recommend Dewey Pest Control in Santa Monica & the terrific job technician Omar did on my property here in Santa Monica...We have a lot of brush, trees & plants and possums & squirrels seem to like it here....& of course so do the abundance of fleas in the areas they like to nest...Omar was very thorough & professional and truly got the job done... read more

David G and Christian V. are friendly and reliable. They make sure that customer is completely satisfied with the service before they leave. Great customer service. read more

Billed in 2020 for appointment that did not occur. Called 2021 and after several calls, Commerce manager would not return, the secretary proposed for him if I renew contract Dewey will perform 2nd appointment for free, but I have to pay 1st appointment. As long as all equals out this works. Dewey performed 2021 Jan appt. 2 days later technician calls me several times to ask me to call Dewey and authorize payment to him. Called corp offices and spoke to management who said they would look into this. Never heard back from anyone. Quarterly service for March came and went, no appt, no service, no call, no charge. Called today to see what's up and was told everyone was busy and Commerce office would return my call. No one called. Received email same afternoon requesting 3rd quarter payment ahead of 3rd quarter service. Appears Dewey doesn't trust me now! Love the results I have had with Dewey product. Technicians have been great in character and service. However, I can't get past a company that doesn't stand behind their errors, breaks promises, holds up technicians money, won't return calls, over charges.... No choice but to cut my losses while behind. read more

Dewey has been coming out to our home in Alpine for years. I have never been as impressed as I was today by Ryan, who spent an ample amount of time doing everything we agreed to in our contract with your services. I just wanted to take a few minutes to say how impressed I am with Ryan and his professionalism and hard work around our property. Please continue to hire quality people like Ryan to your team and guaranteed business will grow! read more

Today I had the first treatment to take care of unwanted bugs including spider nests, and I can't ask for anything more, the job was done by Daniel, he did an excellent job, he sprayed in any little spot that he was able to fit in, he took care of all the spider webs, Daniel took his time to do a wonderful job. Thank you Daniel. read more

The Dewey Pest Control office in Windsor Hills, Los Angeles gives out great service. All your needs are taken care of. The most outstanding tech there is a gentleman by the name of Kevin Rachal. He is very pleasant, courteous, helpful, patient, friendly and knowledgeable. He will try and meet all of your needs and then some.The whole staff is great to work with, but my main man Kevin sticks out amongst the rest. Give them a call and you'll see what I'm talking about! read more

Wow - Jose at Dewey was just the nicest, most considerate person and I'm so lucky that he came to take care of my very silly problem. I called my building manager yesterday to report that a large thumb-sized bug had flown down from my stove vent and was crawling around. He called Dewey and I did a follow up call. I'm a very clean person and I've had absolutely NO pest problems so I was concerned. Jose went up on a ladder, unscrewed the grate, and we laughed when we saw it was a smaller bug with a big leaf on his back! LOL Fashionista bug LOL I'm thinking that any other service person might have been annoyed or impatient, but Jose was kind and funny and thoughtful. When a stranger comes into your home, I hope you feel safe and have faith in someone's work like I did Jose at Dewey. : ) read more

Dewey was good to me. I spoke to shaylee she was very kind & respectful. She was able to help me set up my inspections without any trouble. I recommend this place, if you have the chance speak to shaylee because she knows how to do her job great. read more

We have been using Dewey Pest control for years and technicians have changed but have always been timely, given notice when they are coming and address any concerns we may have had. Our current representative Ray from Office #8 is so friendly and reliable. read more

This place has great customer service, I have been a client for Dewey's for years but I have never recieved the amazing support and service I received from a young lady named Shelly, who happily assisted me and helped me get exactly what I needed. She was very polite, very direct and very friendly, it is always a pleasure doing business with her. I wish every company would have such amazing employees like Shelly. Thank you for such great customer service! read more

Robert Casco is the best they have. Finding someone who cares about their work is hard to find sometimes. This guy does. Great communication skills, helped us with a monthly service plan for termites, rodents, and the other guys you don't around. read more