This location is always so busy and that is a recommendation in itself. I went in and left my car because I had a flat. They did not charge me one cent. Both Joe and Jacob were so nice and helpful. I've spent a fair amount of money over the years there including a set of Michelins that cost $1,100.00 for our FJ Cruiser. I now have a 2025 CRV that has new tires but I still got a flat tire from a screw I picked up somewhere. I don't believe that had anything to do with the free flat repair. I highly recommend this place. read more

How dare you let a 23 year old female get into her car not telling her you broke 2 lug nuts on a holiday weekend. If something would have happened to her 'Hell hath no fury!' Don't tell me you can drive on 3 lug nuts....she came to this location with 5 lug nuts on each wheel, she should have left with 5 lug nuts on each wheel. This is absolutely unacceptable. DO BETTER!! The response from Gerry with Customer Care - your link does not work, I feel like this is intentional. Angry Auntie!! read more

I needed to get 2 new tires but after having discount tire look at my car they suggested I would need 4 very soon so we decided to do all the tires today. The sales staff were very friendly and knowledgeable. The price was very fair. I was surprised they were able to knock out all 4 tires within 30 minutes on a Saturday. I would highly recommend getting an appointment to make it a fast trip. read more

Discount Tire - Front desk - Tires Near Me - Flower Mound, Texas

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Stopped in on a weekend to have the tire pressure monitors checked out on my car - turned out all 4 had gone bad and needed changing , they last about 7 to 10 yrs and the time was right Left the car to have all 4 changed and called later to find out the car was done and parked in adjacent lot to be picked up. When I went to lot to pick it up, one passenger tire was nearly flat and the other passenger side tire was down 12 pounds of air ! Drove to discount tire where they determined whomever ( the guilty mechanic never fessed up) installed the two monitors on the passenger side installed them wrong applying metal to metal instead of the rubber grommet between. At that point im spending another 25 minutes for them to take 2 tires off and correct the passenger side TPMS then fill them with air and mount them on my car Geez, is it to hard to get it done properly the first time..its not the total assembly of the car just a tire pressure monitor to be installed from a store dedicated to the sale of TIRES! Not an apology, discount, free service on next visit.. Just an accept our ineffective servicing of your car and be on your way UPDATE - this morning I received a concerned call from the general manager of discount tire . Barry was apologetic and explained the customer care opportunity that arose from my experience and appreciated sharing the experience with him - he truly wants to make sure clients are taken care of ..thanks Barry! read more

Love this location of Discount Tire! The staff is always very helpful, the prices are good and the service is fast. Thank you for always taking great care of me and my family! read more

Ive been a customer of discount/America's tire for 30 years, in several states during that time. On the whole I am a huge fan of the chain, with the caveat that some locations are not good examples of what you should expect. This location is an example of what you should expect. Excellent, speedy service and fair to great prices. I purchased four tires online and scheduled install. I got there ten minutes early and was greeted in the parking lot. My car was in the bay before the scheduled time and I had my keys back in 40 minutes. I definitely recommend this location. read more

DT is always on top of their game. Their friendly service makes a real difference! Just bought tires w the warranty and had a screw end up in one of them! Would recommend Discount Tire if you are in the "market"- they'll direct you and give advice- another win!! Pricing is decent- again, would always get the warranty!! read more

Charles was taking care of me and my brother car. He was super patient with all the questions we asked and was super helpful with picking which tires we should use. They got both of our cars in and out in less than an hour and a half while being super busy. If you come here ask for Charles he is awesome!!!! read more

Discount Tires is amazing Charles took care of me today and his customer service is second to none! Not one to really leave reviews but I had to with today's experience! Thank you to discount tires and thank you Charles for your excellent hospitality greatly appreciated!!! read more

Discount Tire - Tires Near Me - Flower Mound, Texas

I stopped in because my car was giving me the message 2 of my tires were "critically low". I as I pulled a up a gentleman walked over to my car and I saw they were starting to close the garage doors. They were closing early for a company event. I asked him where I could go to get my tires aired up appropriately and he offered to do it even though they were closing. He was so kind and I very much appreciated it. Thank you, Andrew. I truly appreciate the extra effort! read more

This place is top notch! Second visit here and have been thrilled both times. Who knew a trip to a tire shop could be so pleasant. Very attentive, kind and knowledgeable employees. They have our business for life. read more

We have purchased tires from here in the past. Aside from an abnormally long wait time, we had a good experience and planned to continue using their services. Tire purchase experience: 3 out of 5. As part of our tire purchase, the technician invited us to stop in for free air checks any time we wanted. I have now had three terrible experiences with the air check gentleman, James. He is always trying to tell me that my new (just over one year old) tires are faulty. Today, he told me that my front tires had basically no tread at all, to "treat them as completely bald" and "do not expect your car to stop when you push the break." Then, he meaningfully looked in my car at my children and said, "Good luck" to all of us when I decline purchasing new tires today. My tires still have well over the recommended tread remaining, and I am very tired of his scare tactics... especially when he tried to frighten my kids today. Plus, he always sings a different tune when my husband is there with the SAME CAR. I get that this is a free service, but we have purchased tires there before so... it's not really free, but part of the package. As a result, I don't trust the technicians to tell me what is really going on with my tires. I'll be going someplace else from now on. Too bad! read more

I had an appointment which was timely meet. The kind serviceman explained what was going to happen and the length of time I should expect. He went over the warranty to make sure I understood how to get service if needed. My car was clean and I was able to purchase tires for a reasonable price. Why four stars? They don't do wheel alignments. Brand new tires and I have to take it elsewhere to get the wheels aligned. Doesn't make sense to me. read more

Discount Tire - Tire - Tires Near Me - Flower Mound, Texas

My wife had a 5:45pm appt on 10/9 On 407 in Flower Mound The man at the front desk couldn't find record of us buying both sets of tires in his system so he wouldn't rotate our tires which is included with the "Installation and Life Of Tire" at $22.00 per tire . We found both receipts here at our home so go figure yet he said he couldn't find them using our cell number or both of our names. Also wouldn't fix slow leak in tire on left front as he stated it's probably due to the left front tire being worn on on the inside. Whats the point for paying for the extended service? Crappy customer service most likely due to them not wanting to fulfill the appt which we scheduled on their website because they were closing at 6pm. Went to 7 Day Tire and they rotated the tires and patched the nail in the center of the tire. read more

Discount Tire - Tires Near Me - Flower Mound, Texas

I had all my tires replaced here in April. I waited for soooo long in the lobby and the worker notified me that they were looking for the last tire and couldn't find it so they upgraded me to Michelin tires with no additional cost! I was in shock. What a way to make up for the waiting time. My husband and I both get tires here they help you do the air fill ups (don't forget to tip-did not know this this way later). We have the protection plan so when my husband had a flat tire he paid $30 to replace the tire. The workers are so friendly and always look like they are all having fun like a little family. It's a very sweet place and great atmosphere. It's also a plus that they actually sweep and mop everyday, that's rare especially for a tire shop. read more

Discount Tire - Friendly service - Tires Near Me - Flower Mound, Texas

I made an appointment to get a broken lug nut taken off, they said that they weren't able to even touch it unless I paid for 4 brand new tires. Sounds to me like all they care about is how much money they get me to spend. I took my happy ass over to Christian Brothers, told them the exact same thing, and guess what? Christian Brothers came out to my car, took off the broken lug nut, no questions asked, no charge, no new tires. I'll never be returning to this scam center. read more

Made an appointment to rotate tires. Sales guy was very nervous and proceeded to try and sell me a new tire as the tread was questionable. These low profiles still had some tread left and he refused to just rotate them because of company policy. It was not even properly in the yellow according to his threat measure tool. Today you lost a customer for life. read more

This is the only place I spend all my money at for tires. Worth it and all that free air! They listen and are pros. read more

Been going here for years, went today. Excellent service, quick and quality service! I would not buy my tires any where else.

I've now had multiple good service appointments at this location. One with an appointment and one same day service. Tim specifically was a huge help today. Had an emergency come up that required replacing tires earlier than expected. They didn't have the tire size I needed in stock at the time, but Tim was able to get me a set of tires just a size up that were cheaper than the tires I originally wanted. Don't see myself going back to Firestone or Costco for tires again. read more

Best tire-buying experience yet! Bought my car in at 2:45 pm, just for an estimate, I thought. My tire professional, Brayden, walked me through the process smoothly and thoroughly, making the complexity of the tire universe understandable to a newb like myself. My vehicle will be ready by 4:15, today! No having to wait until the tires were shipped or without the pain of having to schedule 2-3 weeks out! I'll be back to give you my thoughts on the tires themselves after I've put some miles on them. Highly recommended! read more

Walk-ins welcome - you will have to stand in the line 20 min before store opens the door. They do not care about smart ways to handle this situation. On the contrary the manager's statement was "We know who came here first"...based on what? Use a simple token system. It shows arrogance. They are more inclined towards speed than quality of work. Nice talking does not give value for money. read more

Brought my work truck in and they were slammed. A line out the door at 4pm. I thought to myself I am going to have to schedule to come back. To my surprise they said they had my tires in stock and would install them right then and there. I left, went and had dinner. When I was done it was ready to go. Amazing! Thank You guy! read more

Very impressed with my overall experience at this location. I got in, picked out my tires with a very knowledgeable, non- pushy salesman, then had them on within an hour! Less one star for pricing & low a/c in the waiting area. read more

The people here are nice and courteous. They provide excellent service. I had a very small leak in one of my tires. Went to various places and no one could detect it. They found it when I returned the second time and fixed it for free. read more

I definitely have loved this location in the past - everything except the wait. I know they try to do what they can to accommodate the wait, but there's one tiny thing that bothers me as a long-time customer: I typically get there early, as with most of my car-maintenance-needs that I haven't scheduled an appointment for, I arrive before they open and am typically the first one there. At Kwik Kar in Lantana, when I go for an oil change, they make note of this to the best of their ability and it's first-come, first-serve - which I LOVE! At this Discount Tire, it's not often I go in for air checks, I typically do this at home, but the light was on and I was driving after dropping the kids at school so I figured I'd make a stop at the beginning of the day to be efficient. I arrived at 7:30, and parked in the parking lot - one other customer car was there other than me - I could see them having a staff meeting in the lobby, so I settled in for the 30 minute wait before they opened. Time went by and more cars filled the lot - I wasn't bothered by this at all, at the time. But the moment 8:00 hit, I attempted to make my way to the Free Air Check stall, only to be turned away and told to form a line around the lot "because it was the only way to accommodate everyone." Against my normal shyness, I offered that I had been there since 7:30 and nearly everyone else had arrived for the same service after me, and was given a shrug and a "it's the only way" as a response. So, slightly agitated at the poor customer service (I was right in front of the stall, I could have just been let in - even though I know that would likely cause issues with the rest of the people who were now waiting in that line), I drove my car toward the end of the line, only to have two more cars who JUST drove up get in front of me. Fast-forward 30 minutes, and I'm there in the Free Air Check stall. 1 hour after I arrived, 30 minutes after they opened. Explanation for the 4 stars: Was this experience irritating? Yes. Do I understand why they made me get in line? Yes. Do I think it's a good business practice to not make a note of those who took the initiative to arrive early and serve them in a first-come, first-serve basis? No. Have I had good customer service there before? Yes. Have I had to wait an extended period of time even after scheduling an appointment? Yes. Did that typically bother me in the past? It would bother me less if they had free WiFi so I could work, but the short answer is no. Discount Tire on Justin Road has typically made me a happy customer - but this time, this experience, was a shot to the retail customer service worker in me. A 5 minute delay would have been one thing, but now I'm conditioned to arrive at Discount Tire Justin Road exactly at open time and participate in the cut-throat lineup all for a Free Air Check, existing long-time customer or not. Makes me wonder if Kwik Kar Lantana would do air checks and tire services for me... read more

Just don't get Luis when you go in. Just came in for a 4 tire balance and Luis took entirely too long to enter my information. The 2 people in line finished before I did and they had to wait for a representative to get with them. Usually the representatives are pretty good. It is a Monday morning. read more

It was easy to make an appointment with the store for the next day with Mike. The tires I needed were not in stock at the time I called for the appointment but they got them in the same day I made the appointment so they were ready for me the next morning. I was purchasing just two tires but they rotated the tires for me & while doing so noticed there was a nail in one of the remaining tires. They patched that free of charge & reset the air pressure light for me which had been on for quite awhile & I didn't know why. Now I know it was due to a nail in the tire that I couldn't see. They were kind & patient explaining everything from the appointment till handing the car over & explaining what they did. I highly recommend Discount Tire from my experience & my husbands past positive experiences as well! read more

I ran something over this morning day before my wedding of all times. Went to Discount tire exactly when they opened and was in and out in under 20 minutes with a new tire. My crappy day sure turned around quickly!!! Thank you!! read more

I would give them negative stars if I could. I first had an issue with them in 2019 when they didn't fix my flat and then they fixed it but didn't tighten the valve stem and it got sucked back into the wheel while I was going 70 down 35. Luckily the Discount in Lewisville fixed it without issue. This time I took my truck for a balance, rotate and have a flat fixed. Little did I know that they DIDNT TIGHTEN THE LUG NUTS ON ALL 4 OF MY TIRES. I started hearing grinding noise on my front left tire so I took it to Toyota and as they pulled it into their shop the FRONT TIRE FELL OFF MY TRUCK!!!! They didn't tighten the lug nuts correctly. I'm lucky it didn't come off on 35 as I was driving to the dealership. The Lewisville Discount Tire is where I would go if I was you. A little bit more of a drive might save your life read more

Discount Tire - This is what happens when they don't tighten your lug nuts - Tires Near Me - Flower Mound, Texas

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It was time to replace my tires. Been here before and enjoyed the experience so I'm back now with a review. Made an appointment and prepaid online. Car was taken in on time and was out in 30 minutes. Great service and price, See you in 70,000 miles or so. read more

We have used this location for over 20 years. Great service and wonderful staff. The only place we have purchased tires for all of our cars with free rotations you can't go wrong! read more

I want to start this review with the majority of Discount Tire locations are phenomenal. They offer prompt service, professionalism, and provide competitive prices. I recently purchased some new tires on my truck and absolutely love them. I ALWAYS go to the Lewisville location because they provide 5 star service every time I am there. I have visited the Flower Mound location four times now for a simple tire rotation and air check (I live in Flower Mound). Every time I've gone there for this, I feel like I'm a burden to their day. They put me at the back of the line for the wait and load me with questions when I'm there. "Are you sure you need one?" "Are you keeping track of your miles?" "Did you get these tires through Discount Tire?" If they would just type in my phone number in their system they would be blessed with all the answers they need but they just want me to come back another time because they are usually "too busy" for the service I need. I am finally writing a review because this has now became a repeat problem there. I have been a customer with Discount Tire since 2007 and understand how they operate. This location needs a few changes in their customer service as well as their efficiency. Again, I highly recommend the Lewisville location for any type of service. read more

This Discount Tire is extremely busy, but extremely good! Dropped off a very flat tire to be fixed, they did a great job, replaced the valve stem, called to tell me it was ready and when I went back they swapped it out for the spare. All at no charge. Great service!! read more

Finally touched my vehicle after 2.5 hours. Not that far off from the estimate. But guys, there is a better way to do this. I'm no tire expert, but when I see three guys running around busting their butts working, and most others doing next to nothing I'm guessing there is some efficiency to be gained there. Sales staff are alright at this store. Everything about it is pretty typical - except the wait times. read more

Love this discount tire. It's close to home and in a perfect location on highland village right off of FM 407 (Justin Road). Even with walk ins I usually do not have to wait long on services. Of course it is always best to make an appointment ahead of time. My usual service is the free tire pressure check. I can pull up and be completely done in less than 10 minutes. The staff is always friendly and detailed. My only complaint is the location of the free tire pressure check. When there is a long line of people waiting, the drive ways can get clogged up pretty quickly. They really need a better way of controlling the traffic for cars waiting. Overall I love the staff and how personal they are towards the customers. As a women, I'm never nervous about going in and getting the best recommendations. I never feel like I've been ripped off and take advantage of. read more

I had a slow leak (I thought) and called for an appointment and was told to just "come on in we take walk in's". I had to wait 2 hours just to be told my tire was fine and it probably was the valve cap. After an hour I asked how much longer and was told I should have made an appointment!! I've bought three sets of tires here for different cars and have been fairly happy over the years. Just be sure to always make an appointment first. read more

I am a huge fan of this brand. They take something as frustrating and difficult as a flat tire and make the experience calm and professional. The warranty is hassle free and has come in handy many times for me with the unexpectedness of the open road. This location has helped me out several times in the last few months and their level of professionalism and demeanor has many my experiences stress free. Huge shout out to Randy and especially Shane and Brandon (grey shirt I believe) whom I interacted with. I can't recommend this location enough especially with the appointment feature on their website. read more

Let me start of by saying, I normally love discount tire and they have been where I go to fulfill my tire needs since I have had tire needs. However, this is the first time at this particular store. I ordered tires last week online and created an appointment for today at the closest store(the one I'm reviewing). At the end of the order/appointment creation it said that if my tires had not arrived by my appointment that I would be informed. I'm sure you can see where this is going. I arrived 15 minutes early for my appointment. I then waited a short time to talk to someone. That certain some was Bernard, an assistant manager. He looked up my appointment and it was scheduled correctly. However, when he looked up the tires they were not showing up as at the store. He made a call to see where they were and it turns out they won't be there until tomorrow. I took time of work and scheduled/ordered ahead so it would be a quick, simple process. The fact that they weren't there was unacceptable, which I vocalized. Since I was in need of tires and already have the time off and an appointment I asked if there were alternatives, to which I was unabashedly lied to, "No, that's not a normal tire and we don't have anything that will work." How do I know I was lied to? Well, once I left the store I decided to search and see what would be available at another store. According to their website they, among other stores, had a plethora of tires(multiple tires of multiple brands) to fit my needs. So, why tell me they're out? Well, I'd assume it was because the tires they did have were quite a bit cheaper than what I had ordered. Maybe I'm just being cynical, but I can't for the life of me understand why they would tell about the other options had it not been the case. So, here I sit at another discount tire store waiting on my vehicle. I was greeted promptly and given ALL my options. I wish this store was the one closer to my home as I will not be going back to the store on 407. read more

Not gonna comment on the prices or the quality of the tires as these are pretty much uniform no matter where you go.... This place seemed OK to me. TAKE NOTE OF THE FOLLOWING - I noticed they had the tires I wanted in stock and that you could make an appointment online but I called the shop to talk to a live humanoid to make sure and that I could confirm the appointment to avoid problems later on. FAIR WARNING - DO NOT GO IN WITHOUT AN APPOINTMENT AND DO NOT MAKE AN APPOINTMENT ONLINE (unless you enjoy spending several hours taking in the sweet aroma of the oversized Cooper tires in the customer area). Went in for my 1:00 PM appointment and was quoted an hour of downtime while they slapped on the rubbers :) Talked to the dude at the counter who confirmed my appointment and said he'd take care of everything. It's now 1:10 and my car is still out in the parking lot untouched with it's old shitty Hankooks wasting away. 1:20 and still nothing so I started to go "Hmmm...". Then at 1:25 they finally rolled my ride into the garage and went to work. Job was done at 1:55 PM which was within the time quote and both me and my chassis left happier. Service and professionalism here were top-notch. A few people came in all disheveled and discombooberated without an appointment due to a "significant tire event" (heh) and were quoted rather significant wait times which they appeared to be OK with. I also noticed that the staff at the counter were in fact honoring warranties and tire certificates for blown or defective tires from customers. Don't really understand the complaints about this location...maybe they encountered a rogue employee who was having a rotten day, or perhaps more likely, the customers themselves were just acting like assholes and expecting something for nothing. If you have an issue/problem, I'd suggest elevating it to the GM Randy to get it resolved in the event someone else can't. Everything about the guy just screams customer service and professionalism. read more