I have never written a review before, but I felt so strongly about this I had to. When we first purchased the car there were a couple of things needing to be fixed (one being a missing hubcap). We brought the car back that Saturday. When we brought the car back, I now noticed a squeaking sound. When we got there I asked Pete if that was part of the problem that we were coming back for. He responded, "yeah, yeah, we'll take care of it". I said ok, but reasked the question. He responded the same. So asked a third time. I was looking for an answer. He then said he didn't know but they would fix it. Once they fixed it and we were just about home, We noticed two warning lights on. One was the check the engine light, the other the tire pressure. We brought the car back. We were told to come back and pick it up on Wednesday. We did. We got there and were told that the repairs didn't work and they had to order a part and it would take a week. After the part came, the problem was still not solved. They worked on it a couple of days, couldn't fix it so sent it to the car manufacturers to have a look. After two weeks more it was fixed. Now during this time I admit my voice became raised with them. They spoke to me in a very condescending voice and referred to me as "Hon" and I was so upset about how long it was taking and all the problems. When we finally went to pick it up. There were two hubcaps missing. I questioned that and Pete yelled at me that they had spent $1000 fixing the car and that they only cost around $20 bucks or so and go buy them myself. I was not pleased and said no, replace the hubcaps. He yelled to the Manager and we went into his office. Yousef then spoke to me in a condescending voice again and said that he couldn't believe I was yelling and that I hadn't even thanked them for going above and beyond to fix "my" problem. When I questioned why I should thank them for fixing a car I just bought. He lost it! He got up and in my face and through F bombs at me left and right. Then when he called me Hon again, my daughter told him to quite calling me Hon. He turned towards her and through a F bomb at her. I told him not to talk to my daughter that way and he told us to get the F out of here. We left, minus two hubcaps and the tire pressure light was still on. read more