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    El Pollo Loco

    3.7 (59 reviews)
    Closed 10:00 am - 10:00 pm
    Updated a few days ago

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Dogs allowed

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    Classic chicken burrito
    Sunny S.

    Victor was really patient and helpful. I count calories and he made sure everything was right!

    Half chicken, rice and beans
    Kristen H.

    Thanks El Pollo Loco for being the first fast food I drove past, so my dogs could have a nice Thanksgiving meal. Yes I did feed my dogs your entire half chicken. No that doesn't mean it doesn't taste good, quite the opposite. It was demolished down to the scraps. I don't approve of employees being forced to work during the holidays but ...my dogs say thank you. They are most thankful. Sadly I won't be back because regular authentic Mexican food is probably cheaper than this. Cant afford to be dropping fifteen bucks for fast food, sorry.

    Sign saying they close early but they didn't shut off orders from their own app nor Uber Eats.
    Mike C.

    Update: so they finally refunded my money a few weeks ago. Altogether it took several phone calls taking up at least an hour of my time, and i was asked to come in physically in person and present my receipt. Then they said it would take a few more days until the manager could reveal i had served. Im glad i got my money back after about two months of waiting.

    Inside
    Logan M.

    Finally have a El Pollo Loco and man am I excited. State of the art features, very clean, and friendly team of staff. Looking forward to eating!

    Churro
    Oli G.

    First had EL POLLO LOCO decades ago in the Navy in VA and it was such a much better option than Taco Bell. That grilled marinated chicken flavor incorporated throughout their various dishes CANT be duplicated. Got a chicken quesadilla and it was full of chicken and queso cheese and so awesome forgot to take a picture. I did snap a pic of a delicious churro as well.

    Menu from other locations.
    Derik V.

    Highway robbery. A BRC burrito costing $4.99 each!?! All other locations it costs $2.79. Street corn dbl Pollo fit bowl goes for $12.99 at this location. $10.79 price everywhere else. I pointed out the price difference and the response was a feeble "ha ha yeah" & a shrug. And on top of all that they didn't even include salad dressing for the bowl. Something they ALWAYS do. Will be making a complaint about this location to corporate! No excuse for price gouging!

    Shredded Chicken Nachos so delicious
    Cam G.

    We love Pollo Loco. We don't have them here in Hawaii so when we visit Cali it's a must stop. The food is always good and the service is exceptional!

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    Photo of Sherry T.
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    3 years ago

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    Olivia R.

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    Photo of Dan H.
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    6 days ago

    Food was mediocre for $17. Service was snappy and borderline rude for not being busy.

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    Olivia R.

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    7 months ago

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    Olivia R.

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    9 months ago

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    Olivia R.

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    1 month ago

    I ordered an order of 3 pieces and only 2 came and I ordered a flan and what do you think they didn't give it to me of the worst bad service

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    Olivia R.

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    5 months ago

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    Olivia R.

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    2 years ago

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    Olivia R.

    Hi Kristen, glad you had a great experience!

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    3 years ago

    Helpful 4
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    10 months ago

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    8 months ago

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    1 year ago

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    4 years ago

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    3 years ago

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    Olivia R.

    Thanks so much for the kind words, Oli! We hope to see you back soon.

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    1 year ago

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    11 months ago

    Great service and food was fast. Love that they have coupons and the restaurant was clean

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    1 year ago

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    2 years ago

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    2 years ago

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    Olivia R.

    Thanks so much for the kind words, Kani! We hope to see you back soon.

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    3 years ago

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    3 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Olivia R.

    Thanks so much for the kind words, Dee! We hope to see you back soon.

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    2 years ago

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    4 years ago

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    3 years ago

    Arturo went out of his way for our service and special orders. Food was fresh and delicious.

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    3 years ago

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    Review Highlights - El Pollo Loco

    Rare to find a pollo loco like this im planning to go back today for lunch see you there Arturo.

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    Gracias Madre

    Gracias Madre

    4.0
    (5.3k reviews)
    0.7 mi
    $$

    I am not vegan and never been to a fancier vegan resturant but they had drinks so I was excited to…read moretry it and it's been on my list. Went for Happy Hour on Taco Tuesday and they had plenty of options for food, which I love. Drink specials include $8 margaritas, spicy or regular and $1 more with mazcal. It was perfectly balanced but it was not as spicy, and i like spice. I also tried the sangria and that had great tropical flavor. He said it was peach, pineapple and it tasted refreshing. For food: I got the toasta and it was presented beautiful, but the taste was a bit bland. The taco trio was $7 & looked filling for the amount of food you got. 3 small street taco sized but a lot of filling. The $10 Happy Madre Meal included a beer or a fresca and I'm glad I got the fresca. It was delicious. The meal also came with 1 bbq jackfruit slider and Chipotle garlic fries which was a decent size. The service was great and the QR code made it easy to split payment and pay without flagging the server down. The patio filled up quickly, so I suggest you go early to grab a seat and street metered parking. Overall it was a great experience.

    Mexican Plant Based Dishes were an explosion of flavor!!…read more The Gorditas, Ceviche, and Nachos were my personal favorite. I loved the ranch sauce that came with the Sweet Potato Fries!! Let's talk about that spicy sauce, it was delicious. I am shocked at how good everything was. They interpreted Mexican cuisine in a very unique way and made everything plant based. Make sure to ask for the Spicy sauce!! ** parking I would highly recommend parking at the West Hollywood Library! **

    Photos
    The Indoor Bar at Gracias Madre West Hollywood
    The Indoor Bar at Gracias Madre West Hollywood
    QUESO FUNDIDO
    QUESO FUNDIDO
    Chorizo Empanada

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    Chorizo Empanada
    Casa Madera West Hollywood

    Casa Madera West Hollywood

    3.8
    (727 reviews)
    0.5 mi
    $$$$
    Live music
    Private events

    Beautiful atmosphere, comfy seats. Service was fine for our party of 4. Food/drinks overpriced as…read moreexpected. Taste was average to slightly above average. I probably would rate 3.5 for taste alone. Overall not terrible, would recommend for a date night if only to order drinks and apps.

    From start to end this is by far the worst experience I have ever had at a restaurant and I'm…read moreextremely disappointing. We made a reservation on their website which offered options later than what we chose. We chose 10pm. Upon arrival the host was having a conversation with another host and an employee. They didn't acknowledge us and we had to interrupt saying we had a reservation and gave the name on our reservation. They continued the conversation and didn't even make eye contact with us. The host grabbed menus and said right this way, still holding that conversation. We were seated and waited 11 minutes before the waitress came. She came and was not friendly at all. She explained that the kitchen and bar was closing and we needed to put everything in now. Which if we would have known from the very start we would have just went somewhere else, but they also charge your card to book a reservation. We put in our drinks and what we wanted to eat. She explained we would need to order multiple drinks now if we wanted them otherwise the bar is also closed. I've never been to an establishment where the bar closes at the same time as the kitchen. So we got two drinks each (of the same drink). We got one appetizer before the drinks came out. Half way through eating the drinks arrived, but we were confused why we got sent both of the drinks at the same time. We were under the impression we would order them and once we got the first one and tried it they would bring the other shortly after. My drink was horrible and tasted like a desert that was served with stale churros. The other two drinks were watered down already and it was frustrating feeling like you need to chug your drinks.. this is an upscale restaurant not a bar. We asked to talked to the manager and the server came instead to see what the issue was. We explained our confusion and expressed that we have never had drinks come at the same time, typically you order it, but you wait to bring the next one out since it'll water down or if you don't like it now you can't cancel it. I also explained to her I didn't like my drink and now I have two of them with stale churros before I even have a meal. She offered my partners second drink to me instead of offering another drink and took away my drinks + the churros. The manager came and immediately had said that he heard we were unhappy with the drinks, they're closing and he would comp them no problem, didn't ask us what was wrong or give us time to speak and was trying to walk away.... I interjected and said we should have been told by the host you were closing otherwise we wouldn't have sat down. My partner also interjected and said that there was later times on the reservation so it didn't make sense. The manager blamed the company and said they have been asking for online to be updated because it does not reflect their hours, but they won't fix it. I explained regardless of an online issue it should have been addressed by the host and those 11 minutes waiting we could have already had a drink. He had nothing more to say and rushed off which was also frustrating to not be heard at all. We kept waiting for our food. It was now almost midnight we were waiting for 40 minutes. I have watched our surrounding and noticed other waitresses still serving couples their drinks after we had been told the bar was closed. I also noticed no one else was being rushed out the way we were. The manager came up and said they forgot to put in the food and tossed a business card on the table stating the next time it was on him and to not worry about it and expressed he was sorry, but was still rushing away. Mind you other people were still enjoying their drinks and sitting. So we left with no food and wasted over an hour of our time since we do not live in the Hollywood area and drove specifically for this restaurant. It was too late to get a reservation anywhere else and we ended up having to get fast food. Overall ambiance is excellent, however not worth it. I think restaurants get too much hype online then stop trying to give excellent customer service.

    Photos
    Casa Madera West Hollywood
    Outdoor Patio
    Outdoor Patio
    Casa Madera West Hollywood

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    Guisados

    Guisados

    4.3
    (1.1k reviews)
    0.4 mi
    $$

    I can't lie - I kinda feel Guisados should leave me a review after a fantastic experience at the…read moreWest Hollywood location. Came in for a quick bite to eat before a show down the street at the Troubadour. Everything was great. Staff was friendly and helpful, the food was made promptly and brought out to us. It was towards the end of our meal that things got interesting as I had asked for hot sauce for my taco sampler The server mentioned some super spicy taco they had. Now I can handle extreme heat (I could do Hot Ones no problem) and more often than not I'm let down by what most places consider spicy. Not this time however I knew it was gonna be good when the staff from the kitchen started to check me out after it was ordered. They were being sly but by the end of the taco I feel as if I had earned their respect, I'd give it a 7 on my heat scale - it was hot and also delicious. A great experience all around - thank you Guisados

    Guisados is my go-to taco spot whenever I find myself after a night of debauchery in West…read moreHollywood. Is it the best taco place I've ever been to? No. What Guisados does exceptionally well is satisfy late-night taco cravings, especially after a night out of cocktails and shots. Nestled right between the bars, it's the perfect stumbling distance when the night is winding down and hunger starts making decisions for you. The tacos are flavorful, the stewed meats hit the spot, and somehow everything tastes even better when you're debating whether to go home or order one more drink. My biggest advice: get there before last call. Otherwise, expect a long line. So, is Guisados the greatest taco place on earth? Probably not. Is it exactly what I want when I'm hungry, exhausted, and looking for salvation wrapped in a tortilla? Absolutely.

    Photos
    Guisados
    Melon aqua fresca
    Melon aqua fresca
    Guisados

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    El Compadre

    El Compadre

    3.6
    (2.1k reviews)
    1.7 mi
    $$

    This might be my new favorite place. My friend brought me here for an early weeknight dinner…read more First of all, the flaming margaritas are so fun. They have a lot of flavors and you can choose if you want it frozen or on the rocks. Both come on fire!! You can easily blow it out like a birthday candle. Get your cameras ready. I had the veggie enchiladas which were perfect. It says sour cream on the side but I don't like sour cream at all so I told them to hold it and it appeared without sour cream. Perfect. Rice and beans came with the enchiladas and the plate was a good blend of everything. I loved the atmosphere from the moment we walked in. Our eyes had to adjust to how dark it was compared to the sun outside. They had live mariachi. There is a sign that says they don't allow the check to be split so be prepared for that.

    This is the second time I've been there. And the food was the same quality as the first time…read more Excellent excellent excellent! It's really hard to find a Mexican restaurant in Los Angeles. NOT! If you trip, you will fall over an excellent Mexican restaurant without trying. So for me to give a Mexican restaurant this mini stars means that it's exceptional. And I can tell you that when I walked in at 3:30 the place was packed. There were no inside tables at all we were relegated to the patio because that's the only place to sit. Even the bar was full. El compadre reminds me of an old Vegas casino. When you walk in, you have no idea what time of day it is. It is a classic dark, red booth environment that only a good restaurant can get away with. Most of the patrons look like they've been coming there forever, which tells you that it's a favorite for people in the neighborhood. But the reason they keep coming back is because of the food and the service. The minute you sit down, they bring you a bowl full of chips and salsa. You have to try one of their flaming margaritas which they're known for. How I judge every single Mexican restaurant is by their fajitas. And not just any fajitas shrimp fajitas. That is my favorite dish. In order for me to give a restaurant five stars the shrimp has to be fresh with that snap that only good fresh shrimp has. The vegetables have to be firm but flavorful and the meal has to come piping hot. El compadre scored well on all of those points. If you order the shrimp cocktail, you need to understand that that will be your meal. Because they're huge. Chalk full of avocado and shrimp. It's more like a ceviche than a shrimp cocktail. It's delicious. The staff is wonderful and very attentive. I cannot encourage you enough to go there. It's wonderful.

    Photos
    Here we all are, after enjoying our delicious meal! We love it here so much.
    Here we all are, after enjoying our delicious meal! We love it here so much.
    Hard chicken, taco and chicken enchilada with extra beans!
    Hard chicken, taco and chicken enchilada with extra beans!
    Arroz con pollo gotta do flour tortillas too fam!

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    Arroz con pollo gotta do flour tortillas too fam!

    El Pollo Loco - mexican - Updated July 2026

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