This place was awful! I went there and the hostess seated the people who came in before me and it took about 20 minutes to get seated even though it was not busy. And when you walk in you can't see the dining room as the hostess stand is separate down a hallway. It's dark and dreary inside. I ordered the almond chicken and the chicken was cold. read more

Ordered takeout for delivery and I should have read Yelp first. What awful food! Ordered the meal for 2 - I think B. Most of the food was cold, not cool, cold. Barbeque pork was hard, dry, tasteless; almond chicken was tasteless, chicken was fried and sauce was like a gravy that had no flavor. The people who gave 4 and 5 star reviews must never have eaten really good Chinese Food. It was horrible. I wasted my money and will not recommend this restaurant to anyone. read more

PLEASE, please, please don't eat here. The food is absolutely disgusting. I had the General Tsao's meal and the pork chow mein. After trying everything, I threw it all away. The general tsao's was...okay, but just barely okay and hardly the "extra spicy" I asked for. The almond chicken that came with the meal was basically just fried in some poor-excuse for batter (if that batter had been made within the last 24 hours, I honestly would be shocked), and it hadn't been in the fryer long, because parts of it were the kind of mush you only get when something hasn't been fried long enough. The rice was somehow dry. Cooked all the way...but dry, which means it wasn't fresh -- a poor and surprising business choice for an Asian restaurant. The vegetables with the chow mein were slimy. I have no idea what you have to do to get slimy vegetables, so the only thing I can thank of is that those vegetables had started to go bad. If you want "chinese" just go to Panda Express; your food will actually be edible and you won't feel nearly as sick afterwards. Biggest waste of $30 of my entire life. I don't understand how this place has ONE location, let alone two. read more

I have been ordering from this establishment for quite a while. I didn't want to say anything until today but there is a young Caucasian male that makes rude comments when he delivers. But the most important reason that i write this comment is the fact that I have been regular patron for quite a while and they got my order wrong and I was told that I could get a discount on my next order as apposed to them delivering my correct order. I have given you too much of my hard earned money to receive that sort of service. You have lost me as a patron. read more

I guess I am sad that there are such bad reviews for the Emperor's Palace. I have been ordering take-out with them for a long time. This is the perfect place for if you are tired from a hard day at work, and need a break from cooking. I love their Crab and cream cheese wontons and the Sweet and sour Chicken, and Andy loves the Shrimp egg foo-yung. I highly recommend them. I think there restaurant is fun-cozy place too. Do give them a chance. You won't be disappointed. read more

I have been there once and I think Morena T's review covers it well. This is the one of the worst examples of Chinese / American food I have tasted. The vegetables are way over cooked. The food is just gross. You are way better off going to one of the Chinese buffets not too far away. If you want to find out what could possibly be worse than Chinese food from the Safeway or Topfoods Deli or even China Express you will find it here. They do have delivery service for a 2 dollar "fuel surcharge", maybe you could have them stop and pick up burgers on their way. read more

No... no... NO! We had 3 different waiters only one smiled, the food was over done, and hard. The rice was mushy, the only good thing about the place was the pot stickers, and one smile. Next time I want bad Chinese food I will go to Safeway across the street and pay the right price. read more

It's been here for ages and was pretty good chow at one time. Spouse wanted to go here against my protests and it's just as mediocre as the the last time we ate here. Lots of food if you're not too picky. Staff was friendly and helpful. I give them better marks. You can do better. read more

Horrible horrible horrible!!! I spent $40 on takeout and threw everything in the trash. Food had no taste and it was watery. This is the first time in my life I've completely threw all the food away. I love Chinese food, but this place has gone down hill very quickly. Never will I ever step foot in that place again. read more

I come here for the Karaoke at night. It's a blast! The Karaoke DJ is very friendly and humorous. The atmosphere is a lot of fun. :) Highly recommend if you like Karaoke bars! read more

The Almond chicken was great HOWEVER, the Fried Rice was HORRIBLE. It tasted like a mix of perfume (you know when you spray perfume and a little gets in your mouth) and rotten fish sauce. I spit out my first bite but had to take a second bite just to make sure (dumb) and it was baaadddd. First time ordering here and last. read more

Unless you want dry flavorless chicken don't order the teriyaki chicken. The steamed rice is also dried out. Would not recommend.

Love this place. They have the best Almond chicken, lemon chicken and broccoli chicken. Everything is good. Service is almost always good as well. read more

Yikes, insulting my intelligence... Not to mention palate, try to not serve fried food, that is fried prior to sitting for hours before microwaving. Fried wontons alone HARD AS A ROCK, reminding me of VEry old stall cereal, threw one at my garage door to show a friend and the paint was chipped. TRYING TO SAVE MONEY FOR YOURSELVES, IS CLEARING U OF REPEAT CUSTOMERS. FRESH ITEMS, worthy of prices... Quality food, do it... Respect your customers or close up shop. WHAT HAPPENED TO EMPORERS PALACE? read more

Horrible horrible HORRIBLE mushy food. I ordered takeout got the #7 and Old Couple. It was $30 for small portions. Hostess was great and real funny! It smells like a casino inside too. Don't go there... read more

Upon reading previous reviews, I was timid to order. However I needed delivery and wanted noodles, not pizza. They have IMPROVED!!! I am a "Foodie" and their Pad Thai was great - 2 star just right and I made multiple substations to the combo I ordered with no hesitations nor complaints from them. The service on the phone was good to great! The delivery was way faster than estimated - portions were huge!! I am very, very happy with my dinner(s!) Give them a chance!!! Cashew Tofu was super good and next time I will try orange chicken instead of Gen. Tsao but nothing to complain about. Fresh spring rolls are delicious and huge :) Get the side order of peanut sauce !!! read more

I love this place! The staff are so amazing and they provide such great customer service. They always greet me with a smile and do everything they can to make coming here better. read more

Not sure why all the negative reviews. Everytime I've been here, it's been ok. I've never been to China so I can't compare it to authentic Chinese food, but overall, it tastes alright to me. read more

I have visited this restaurant three times now and I can say that the first two I was very disappointed. I'm not sure what they changed but my family and I ate dinner here tonight (my mom's turn to choose) and it was fantastic! They have a weekday specials menus that is wonderfully priced. We all ordered off of it and they allowed us to customize it as we wanted without charging more. The food was delicious and the servers were attentive! The meals were huge and very fresh. They even boxed our meals when we were done! The food and service this visit was enough to make me want to write a good review despite past bad experiences! Keep it up guys! read more

Despite the negative reviews we decided to try it for ourselves. It was overpriced and just awful! I couldn't even finish without my stomach already yelling at me for feeding it such crap. read more

I had a (bridal shopping party) of 5 on Wednesday April 27th. We arrived and were seated right away. We were brought water and tea and then left alone for 15 minutes. My daughter finally asked if we could have menus. We ordered and the food arrived. The noodles were quite spicy (2 had asked for 'just a tiny bit spicy'). The chicken on ALL 4 of our plates was so hard we had to ask for knives... we finally gave up. We had to call them over again to ask for drinks as 2 of our party did not drink tea. THEN - (laughing here) they gave us the fortune cookies and one was without a fortune... We went to the front to pay and the cashier grabbed the top tab along with my daughter's card and ran it without asking if it was the right one... sadly it wasn't. It worked out because I just repaid my daughter on the spot. We left and the last 2 to pay were in there for another 10 minutes while the cashier discussed the transaction with another employee. The last 2 were paying with cash and had to wait for a cash drawer to arrive. worst worst worst time ever !! I have eaten so many times there before and never had a problem.. this was like a comedy of errors!! Reminded me of the Keystone Cops. read more

The food was acceptable (lots of extra to take home), but the service sucks! When we placed our order we asked if they offered military discount, yes, they do. We then ordered an appetizer (BBQ pork). It showed up literally a minute before our meal with an explanation from the server that she "forgot all about our appetizer". When it came time to pay the server ran the credit card; I asked if this amount included the military discount. "Oh, I'm sorry, I forgot to include that." After a back and forth, she turned it on me and said if I had "told her" she might have remembered. "I did tell you," was my answer. No offer to void and re-run, no offer to cash out for the discount. I appreciate discounts when given, but if a business isn't going to honor them don't offer them. Finally, we packed up the leftovers, asked for condiments to go with the BBQ pork (ketchup, sesame seeds and hot mustard). Got home, unpacked everything, and found DRY NOODLES instead of condiments! Check and double-check your ticket before paying and your bags before leaving. Poor service. read more

The almond chicken is good. The crispy beef is really good. But Please bring back your original egg rolls!!!

If you gave this place 4-5 stars please leave Olympia and actually try a real Chinese restaurant. Hell panda express tops this place as well as Safeway. I can't believe this place has been around all this time in Olympia. I really don't! read more

Very disappointed. Orange chicken was bland, very little beef in the broccoli beef, and the chicken chow mein was missing THE NOODLES! And on top of it all, it took an hour for them to deliver. Won't be ordering from them again. read more

If I could give this place zero stars I would. The orange chicken was bland and soggy, I picked a piece of some sort of aluminum packaging out of my food, the teriyaki beef tasted old, like almost to the point where it tasted moldy. We also ordered potstickers which were terrible. I could have gone to Panda Express and had better Chinese food than this place. $45 worth of food that ultimately just went in the trash. Worst Chinese food I've ever had, hands down. read more

I have only done delivery but I can't complain. They are always faster than what they say. They are always accommodating to my incredibly specific orders. I didn't enjoy their lemon chicken but have been enjoyed most of.their apps and spicy teriyaki. For a quickly delivered meal that will last me at least two days and not completely kill my wallet I will always choose Emperor's Palace over pizza. Deal with the fact that Chinese food can't always be "super authentic", this is pretty good for delivery. read more

Last night we went here for dinner, bad mistake. We have gone to this place since it opened. The meal did not look or taste good. Sauces tasted off and color was not right. We will not be going back. read more

This place is the worst Chinese food I have ever eaten. The sweet & Sour was rock hard. The food was ice cold.

Really bad. Worst fried rice I've ever had. The meat and the sauce were just horrible tasting, and questionably cooked. The sweet and sour pork was fried so poorly that it was just mostly greasy black tough nuggets. Just so disappointing, since they are one of the only chinese food places that delivers in my area, which is why I tried them despite the reviews. I'm puzzled by their seemingly devoted following. I guess you can get used to anything. read more

Horrible. Ordered the sesame chicken, fried rice, egg rolls, and egg drop soup. All of it was inedible. Weirdest take on Chinese food I've ever tried read more

This place was a disappointment that atmosphere sucked the server was rude and the only thing that was good was the low main. Other than that everything else was awful. read more

Terrible just terrible! Fatty chicken, missing food that they extra charged us. And didn't tell us about extra charges. Sweet and sour sauce spilled all over the rest of the boxes. My dog didn't want any, that should say something. read more

Panda Express is definitely way better then this place! Rice was cold and it was just gross! But they kept our drinks re-filled.

I placed my order online and it was ready right on time with friendly service. However, this was the worst Chinese food I have ever had! Fried rice was dry and overly salty. Sweet and Sour Pork was doughy as was the Almond Chicken. Sub Gum chow mein was bitter. Very dissapointed. Huge waste of money as most went into the trash can! read more

Good food, large quantity, excellent service. Fair prices. Very clean. We have gone to both locations and enjoy them both.

Went on a Saturday night. We were seated right away but had to wait quite a while to order. Food arrived quickly. We got the family style B meal. Some dishes were good (sweet and sour pork, almond chicken) and others were pretty bad (chow mien ((mostly celery)), pork and seeds and pork fried rice). The sweet and sour sauce is sooo good but the pork itself was kind of cold and a little tough. Overall, I was disappointed because I had heard really good things about this place. $60 for three people and it definitely wasn't worth it. read more

Their menu is for people who don't know really great Chinese food or even the difference between the different styles of Chinese cuisine.

I just want to give a positive review because they corrected by order with no problems. Had it sent out and was delicious the sho pan noodle dish with shrimp or chicken is very good . Thank you. read more

The Worst restaurant I've been to in my life. Restaurant interior smelled like dirty mop water. None of our food appeared fresh - veggies clearly from a freezer. Veggie stirfry was celery, zucchini and peanuts in a syrupy sauce. Call Gordon Ramsey please! For the Same Price you can get much, much better food in Olympia. Maybe use for prison food? read more