I love this dealership. I have been renting with Enterprise for several months and now. I just purchased my 2014. Kia soul. The salesmen and management were kind knowledgeable and helped set everything up for me. read more

Best car buying experience ever. I saw the car that I was interested in online, contacted them online and heard from Scotie the next day. I came in the next day and test drove the car. Scotie and Mark made the transaction go smoothly, easily, and efficiently, and both are great guys to boot. Got a great deal on my trade in and financing as well. I'd gladly purchase another car from this dealership and/or recommend them to others. read more

Bought a car from here and couldn't be happier! The salesmen were very informative and didn't pressure me at all. They have a very nice selection and good prices. They really worked with me to make sure I was happy. This is the second time I bought a used car from then. read more

Bought my Volkswagen jetta there and got the extended warranty for a year. Now that the taillight went out, Winn Volkswagen says it was more than just the lightbulb, the casing would have melted because of the lightbulb put in wrong... Which prompted the company handling the extended warranty to decline paying the $440 repair. read more

We just bought a car there at the beginning of August and I can't say enough good things about Scot Parish and the entire team!! Scot's customer service was fantastic. He went above and beyond every step of the way and made this car buying process so easy. He went out to another Enterprise to pick up a car for me within the budget we had discussed. There was never any pressure regarding any aspect of the deal. He spent an incredible amount of time with me and my husband making sure all of our questions were answered and that we were completely satisfied. He is amazing and we couldn't recommend him or Enterprise more highly!! read more

I have purchased many cars from enterprise in: 1 in California, 3 in Maryland, and 5 in Massachusetts. So, I know the deal. No haggle, good price, service oriented salepeople. My most recent purchase experience has to have been one of the best. Shout out to Paul in the walnut creek office for the perfect sales experience. Helpful, genuine, courteous, efficient, friendly. He helped us: pick a few cars, test drive them, select the best and do the paperwork; all in a couple of pain free hours. Recomend Enterprise, I really recommend Paul!! read more

My experience with enterprise was when I rented a car from Santa Rosa Airport unit. When I arrived at the front desk the young gentlemen (I just do not remember his name) went beyond. I had left my wallet at the front desk this employee came flying out calling me by my name I open the car door. Said I had left my wallet on the counter. I could not say enough Thank You. When I return the vehicle he received me again with excellence service also remember my name. I was impressed I left him a token showing my appreciation. then I said I was interested in purchasing a used vehicle from enterprise. He then offered the area sales agent name: also informing I could go online to enterprise web page to view the vehicle along with a lot more information. he also said he would personally call this employee the next day to do a referral. a stellar employee. Not even 2 days went by I received a call from Scottie P. introducing himself. I had inform Scottie the type of vehicle I was interested in. At first the impression I got was that Scottie did not listen to what I wanted. Just about how much down payment I had. and that I needed to drive down to Walnut Creek. Memorial Weekend busy had been a big weekend because that is the impression I got from Scottie. Scottie had inform me I could submit a application online so that's what I did. I had also fax my personal information in order to get things going. But after receiving calls, txts, email, with too much pressure. I stop and said enough. I had also received a voice message from Mark Grandy introducing himself reassuring me he was more than willing to work with me. I sent email introducing myself I also explained my credit history I also told him exactly what I wanted also my down payment. I also inform Mark the make, model, and color I was not going to settle for any other then what I was asking for. My last journey I would be making of purchasing vehicle. I also told him not to contact me until the vehicle would came in. Well the email came informing me of the vehicle I wanted. I then told him I would be driving down on June 20th. Let the pressure begin again Scottie calling, sending txts, leaving voice messages. Working, I can not just leave or call in sick. I had told Scottie that. Well I finally got there about 4 pm. I walked in with my little dog I said to him you must be Mark. turned you must be Scottie. we all sat down and the nightmare begin. also the unit manager ( name I did not want to remember) after listening to all the negative I stood up. ready to say I will be right back going to my car I forgot something. I was leaving. this is when Mark just took over (thank God) he then said please follow me lets go into my office. I said to him Enterprise knows there business. and thank God there are still humans that listen, loves their position, the company and chain of command they work for. I then said to Mark .....the word "CAN'T'' should not exist especially when the business is providing a product that everyone benefits. Mark Grandy is a 'TOTAL ASSET' and that this unit must meet and far exceed all do to Mark. Mark went beyond the distance. dealing with a bank that was not totally upfront. Mark would not back down went forward with such determination to close this contract. Mark did it. I want Mark regional district manager to know Mark is a stellar employee. he truly loves his job. always living on the edge until he closes the file. Great, and yes I will do my very best to sell Mark and enterprise used car sales in Walnut Creek, CA. I am also going to send Corporate Regional Manager email about my experience especially how Mark made it happen. My best to Mark, sincerely Marie Marez and my little dog Mr.P * * *Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

I just bought my 4th vehicle from Enterprise Car Sales, and I can't say enough good things about Scoty and Mark at the Walnut Creek office. Everything from the test drive to the transaction to the follow up were exceptional. After I got home and noticed my Camry did not have floor mats, they called to followed up so I told them they weren't there, they said the old ones must have been too worn. Although they were not required to put new ones in since it was a used car, they said go ahead and buy new ones and they would reimburse me up to $50. Great customer service. They genuinely care that I'm happy with my experience, and I couldn't be happier. read more

I recently purchased a car here and Shana and Tony made it so easy. They bent over backwards to make me happy and ensure that I was satisfied with the car. I would highly recommend them and would definitely go there in the future. read more

Shauna and Mark, in cooperation with Patelco Credit Union understood my situation and helped me get into a nice vehicle in two days. My old car had a timing belt break and totally thrash the engine. I needed a car but have very limited income, ssi and pension. They gave me very good advice, showed great sensitivity to my predicament and leveraged me into a fully funded loan at 1.99 % rate with a monthly payment I think I can handle. Much less stress than could have been. So glad enterprise has a relationship with the credit union that cares about their members well being instead of the profit to be made. Felt great to be treated with such respect! I am now driving a 2012 Nissan Versa Hatchback. Great mileage and good road car for me. read more

WOO HOOOO --it IS as good as it GETS!! 5 star, 5 star, no haggle or hassle, just GREAT service and professionalism. Thank you, Scotie, Tony, Jeff and Buck. Thanks to you guys i'm a HAPPEEE car buying client and now my son your new car-buying client too! read more

Hands down the friendliest most helpful rental car place I've ever been outside of a tourist destination. I got an amazing deal on a Ford Explorer which drove like a dream and was fully loaded. No hard sale on adding insurance and a million other things ask you once and take no as an answer. I will definitely be using this as my local rental car agency blows the Concord location away. And they now offer Sirius radio for about $6 a day if you're planning on driving anywhere far away especially on I-5 a must. read more

My 2012 Prius was totaled on January 6th by a hit and run driver. I spent nearly 6 weeks trying to replace my Prius. For the next 6 weeks I used every online service, negotiated online, went to dealerships and private parties and still did not find any good deal. During that 6 weeks I rented a vehicle from Enterprise and one of the salespersons recommended that I try Enterprise Car sales, and I did. Within a week I was driving 2014 Prius. Enterprise does not haggle price rather they provide a fixed below market price and they guarantee the car. The Prius had loose bumper which Enterprise not only replaced, but custom color matched the bumper and provided me with a rental vehicle at not charge. After being in and out of the store several times in the two week period the high level of customer care remained consistent. The store manager Tony and the salesperson Paul were exceptional. I highly recommend Enterprise Car Sales. There were several examples of little things the staff did that sold me on the deal and the car buying experience. My wife is in the market for a car and we will undoubtedly return to Walnut Creek Enterprise Car Sales. Shaun read more

First name greatest (SCOTTIE) last name forever (PAIRISH) . Alright now that that's out the way lol Scottie was the best person to buy a car from and I'd wait in line to only see him again because his personality is literally outta this world, his demeanor makes you calm even if you're extremely nervous about buying your first major purchase and if it's not your first major purchase than it will be a breeze. There's no haggling, no trying to force cars upon you, I've had some very bad experiences with car dealership but this was more like a friend guiding you to your perfect car and making sure its budget friendly as well. Right away we talked about what kind of car I wanted and he even listened to my girlfriend go on and on about what I wanted lol and her discussion of (Gentrification). We found the car pretty fast but as a young buyer my credit history was short and always caused a problem for me (23) but they didn't turn me down and give me the you're too young talk or you need a co-signer talk. No Scottie and his GM Tony went to work and made it happen. They got me the right car, with the right monthly payments, hooked me up with Darlene the best insurance agent, transported the car, washed it, stayed late, and at the end of a long hot day, Scottie gave me a great test drive on the freeway, windy roads, streets to get a feel for it, showed me how everything in the car works , even a pop quiz lol and atlas handed me my keyless entry fob and I drove off the lot smiling. But wait that's not it! He's even gonna cut me a few extra keys for backup. I must say this was a great experience and I would definitely recommend Enterprise of Walnut to anyone. I'll update after awhile about the car more Thanks for reading thanks Scottie you da man read more

Best car buying experience, e-v-e-r!!! No hassle or big pressured sales pitch. Gladys is friendly and very knowledgeable. You can't stump her. She knows everything about every car! Gladys told me about the enterprise sales program first, and then asked me about what I was most looking for in a car. This proved to be very helpful in deciding between the three cars that I test drove. Gladys also had all three exact cars that I requested - no bait and switch. I really enjoyed the honest way that Gladys dealt with me and her down to earth approach. Go see Gladys, and have a relaxing car buying experience! read more

DON'T PURCHASE A RENTAL! These cars have high miles and you are not sure how the majority of the people renting the car drove it, and how far! I purchased my car from them and less than a month later, it isn't even safe to drive. I should have kept my old car, it was in better shape then my new car. Be careful and do your research before buying rental cars. read more

I had a fantastic experience working with Jeff and Tony. They were so helpful, friendly, and patient. Everyone in this office has an easy-going but professional vibe. I always felt welcome and very well taken care of. I love my new ride and am grateful that Jeff seemed to know exactly what I needed and I got a car I hadn't even considered before. Excellent service and staff. Thank you!! read more

I would like to thank Paul at Walnut Creek Enterprise for finding the car and truck we where looking for. I'm not one who looks forward to going to Dealer ships or car lots to shop for vehicles.But the experience with Enterprises no haggle pricing below blue book and having Paul looking for what we wanted was a good experience.. It says something when you go back two months later and buy another vehicle from Enterprise. Again Paul was great , Enterprise of Walnut Creek should be proud to have such a great person working for them ,I know I would .P.S and Scott he was great also he handled all the paper work. Thanks Nancy read more

Buying a car ranks up there with worst life experiences in my eyes. The thought of it would actually make me physically wince. This is why it is so shocking that I write this review. It started on a Thursday when I rented a car for work in Vacaville where I happened to mention to Stacey (manager trainee) that I was renting a car for a work day trip because my car got such bad gas mileage. She happened to mention that enterprise had great deals on used rentals and asked if Scoti in Walnut Creek could call me. (BTW-Stacey was also fabulous!) Within an hour, Scoti called me. It was a different experience from the moment I said hello. No sales pitch or gimmick. He asked if we could talk and he asked probing questions about my life, my family, what I was looking for and why. He shared personal stories about himself and by the time we hung up 20 minutes later, we had arranged for my family and I to meet with my new friend Scoti (not salesman Scoti 2) days later at the lot. When we arrived, Scoti had cars lined up for us to test drive that were exactly what we had discussed. He patiently spent hours with us and the most amazing part was that not once did I feel like I was with a salesman. It felt like we were shopping with an incredibly knowledgeable friend. In the end, NO HAGGLING and NO "Let me ask my manager". He probably could have sold us a more expensive car but he cared more about selling us the right car. I LOVE my Hyundai Sonata commuter car. Never a moment of that buyers remorse baggage. Thank you Scoti! I also need to give a shout out to Mark in financing as well as Jeff in sales; they and Scoti are good men doing right by people making this my best ever sales experience of any product type. I highly recommend buying your next car from this location. I've already referred a coworker. If I could share any constructive feedback, it would be to have a small play area for children with a movie player and coloring. Less stressed Mommy is better for all parties. Thank you!! read more

Scum! With the recent VW issues enterprise turned my VW lease in to the car from hell. Rather than a $1600 plus at the end of the lease they made me pay a $1,000 loss. So what? It's not even a VW DIESEL! but a petrol version. They were due to have sold it 2 weeks prior to the scandal breaking but did not. So now who pays? Me! NO AMRRICAN FRIEND I HAVE HAS EVER HEARD OF A LEASE UNDER SUCH TERMS. With enterprise YOU are responsible for the final vehicle value. e.g. if it's worth $50k but they offer $5k then you have to take it. NEVER EVER BUY A CAR FROM THESE PEOPLE. Buying is easy like the 5 Star rating the other guy gives but the loss is open ended. I'd give them MINUS ten if I could. read more

I went to Enterprise in Walnut Creek to purchase a car for our son Gladys was the person that helped us She was very attentive to what kind of vehicle we wanted, what price we were comfortable with. She also was knowledgeable of the vehicles she showed us even informing us of her opinion on certain features the cars had that we may or may not like. It also was a very social, friendly visit. We all left with the car that we liked and are so happy we came here to purchase our car Mike also was good working on financing with us. definitely would recommend to family or friends. read more

Ok so first of all I am not much of a yelp reviewer but my experience here deserves a yelp review. Jeff was amazing!! I was an hour early for my appointment and he started taking care of us right away. He went above and beyond for me, and on his one day off he voluntarily drove 2 hours early in the morning to help me take care of something that I personally needed to do before finishing the deal. He did not have to do this but he wanted to do whatever he could to help. I am so grateful for him and how helpful he was, he made this a great experience and I couldn't be happier!! Boris was also great and very helpful. I will definitely recommend this place to my friends and family looking for a vehicle!! read more

They got one star for delivering the Ford C Max Hybrid to the Walnut Creek office so quickly after my inquiry. Other than that, what a HORRIBLE experience. This is the very first bad review I've ever written on yelp and am having a hard time doing so. I used to work for Enterprise rental in So Cal and transferred to Nor Cal Enterprise. I love this company; I only left the company to become a nurse. I had my mother buy her car through their sales program, which was an awesome experience. So I went into the Walnut Creek Car Sales branch already feeling comfortable. Obviously too comfortable, I was almost 100% sure I wanted the Ford C Max I test drove there; but did have an appointment the following morning to test drive a mini countryman which was the last car I wanted to take a look at. I asked if the salesman could hold the car till the next afternoon. The salesman said "No problem we can secure and hold the car for 24 hrs with just some paperwork." Sounded perfect, as usual Enterprise was making things easy and over delivering on customer service. Wrong! Next thing I knew I was in with the finance guy and he's trying to sell me on car insurance (and being a total jerk about it BTW) He will try to quiz you like a child which was super annoying and belittling. When they showed me my credit score I said "wait a minute this feels more like I'm buying the car and not just putting it on hold" The finance guy said he did think I was buying the car! I told him just holing it till the next afternoon. Then he losses it, saying he's not here to put cars on hold he's only here to sell them. The total bait and switch, I looked at the salesman that promised to just hold the car, he didn't say one word he stood behind us seeing if the finance guy could still strong arm us in to buying the car right then. He started making threats like "if someone wants it between now and tomorrow its gone!" I told him I understood and abruptly walked out. What a dirty scheme, I'm appalled that these two could think they could just strong-arm me like that. Then they had the nerve to call desperately the next three days in a row to see if I still wanted the car... NOT FROM YOU! If they weren't so sneaky and rude I would be driving that C MAX right now. Funny story, I'm now driving a BRAND new C Max with even more bells and whistles for nearly the same monthly rate as the used Enterprise quoted, oh and with 0% financing I might add. Enterprise could get me 6=% with my score of over 700. (Which they never had permission to run) Thank goodness my boss told me about Cartelligent!! I will NEVER buy another car any other way. Feel free to read my experience with Cartelligent, they were amazing and have a great business model! read more

I walked into this place without much hope for financing. There was a lady in there smiling. I thought this was a bit strange. Then she surprised me by saying, "This is the second car I've bought from them. They and work miracles honey!" The first thing Jessica Ngo asked me was, "What would YOU like in a car?" I was shocked. Instead of having a conversation with a sales person I was having a conversation with . . . well . . . my friend. I loved it!! We looked at some cars, test drove MY choice, and had a real honest straight forward talk about financing. David Miller, the manager, didn't even sit down until my sales person spoke with him in private. His attention to detail, knowledge of the financial market, and inventory accounting was remarkable. Turns out, the car I loved was out of my price range. :( But!! There was an alternative. I was excited about it, it was along the lines of what I was looking for. I had a delima, I needed to leave and go to work. The paperwork wasn't finished, the financials were not done, I thought I would have to come back in the morning. David and Jessica made up their minds that I was to have the car that night. With an exchange of cell phone numbers and addresses, David worked a mircle and got me financed and Jessica drove my car to my job with all of the necessary paperwork. I am now a proud owner of a vehicle that I adore. By the way, her name is Scarlet!! ;) read more

I had searched for a used car for a while, almost tried to get one from Beepi, I liked the low price, transparency and no haggle on both, but with Beepi I couldn't test drive. I was looking at Mini Couper and Lexus and actually ended up getting a Jeep that was there. Jeff was my sales and he was very patient and helpful, I had test drive 4 cars decided to land on the best handling one. I had a little problem with the Jeep after a long drive and 25 days, I called Enterprise and I was being helped and solved the problem without hesitation. The overall experience was very comfortable and easy. I love this new techno era that you could do all the research online then go out to get the best deal and not be cheated. read more

Easiest car buying experience ever! I have to hand to Enterprise - they were so nice to work with, responsive and flexible. Not only would I highly recommend them, I'd buy another car from them in a heartbeat. read more

My car broke down recently so I went over to Enterprise Car Sales recommended by my Credit Union. I normally get my cars off craigslist which break down after a few years, so I've finally given up craigslist and plan to get my first REAL car from a dealership. Of coarse, I was a bit wary about salesman because of their notorious attitude. When I went to Enterprise, the person that helped me and my spouse was was Paul and the manager Tony. They're very honest and very straightforward with the application process and helped us with the car and the financing. It was a VERY SIMPLE process which I assumed would take the whole day to complete, but only took about an hour not including testing the car and checking it out. After the application process was done, we were good to leave with the car we wanted: Nissan Versa! The good thing about Enterprise is that they give you an option to switch your car with another within 7 days for free (with other dealership there is usually a charge). Right when my 7 days of free exchange was about to expire, I found another car on their website that I was really interested in: Honda Insight Hybrid. The bad thing was, it was in another Enterprise location that was about 30 miles away. When I gave Enterprise a call to have my Nissan Versa to the Honda Insight, they immediately helped us out and got the car ready for me in a day! Paul, the person who helped us originally, took the time to get the car from the other location and drove to the closer location where we first bought our car. Tony wanted to inspect the car just to make sure there weren't any faults and took the time try and provide a good satisfying service. I AM VERY HAPPY with my purchase and I am very glad I went to this place to purchase my car. I didn't feel ripped off, I didn't feel I was pushed. I'll definitely recommend Enterprise to my friends and family. I've never had great customer service as good as these guys! read more

Hands down the best car buying experience I have ever had, and one of the best retail experiences. Everyone was courteous and professional, and made sure I was comfortable every step of the process. The team I got (Jeff, Cristine, Tony, and Boris) was incredible. Could not recommend getting a car here more. read more

Truly a "NO HAGGLE!" place! Why people even bother to go to other dealerships is beyond me! This place has the same equally quality cars with QUALITY SERVICE! Having been at other car dealerships where we've purchased our cars in the past, I was skeptical of their 'no haggle' business process. Mind you, we did not initially intend to go to this dealership and was originally headed to our local auto mall until I searched online some more and found a great value for the autos they sell and of course, their promise of - "no haggle!" We did finance through another financial institution prior to coming here just because they gave us the best rate. Do yourself a favor and come here to buy your next vehicle. Bring your kindle or a book - bring some work from work, or homework from school or a few magazines and of course, your cellphone - it took a few hours but they were so thoughtful, they even bought us lunch! I am traumatized by car dealerships and left here in disbelief - wow, they truly are no haggle! Seriously! Oh and don't forget to get your extended warranty from them - very reasonably priced! I don't recall the two gentlemen's names who helped us - I will ask my daughter and will revise this review. Another thing - make sure you call them to see if they are still at the Walnut Creek location as the young man who helped us mentioned that they are moving to an even bigger location in Concord! with parking - oh yeah!!! More choices, guys! I am looking to upgrade to a luxury car in a few years and believe me, this is my next go to dealership! read more

I had the best experience getting a new truck. Paul Kaloti was amazing. He was honest and straightforward two things i appreciate. He walked me through the whole process and found me a truck while i was working. Boris Kibanoff another great guy explained all the financial aspects clearly and patiently. Overall i had a wonderful experience and would strongly recommend this dealership. read more

I was in urgent need of a car, came by the office when they were about to close and Christine M. and Anton K. (Tony) stayed late and saved the day! They were both very personable, efficient, easily understood what I needed and resolved any follow-up items I had in lighting speed. I am now enjoying the Ford Fiesta - thank you both so much! read more

Horrible experience....I worked for enterprise at one point so I recommended their car sales division for my mother in law. She went down with her husband and spent over an hour waiting for the sales person, and while we were looking at a vehicle, a couple that came in AFTER us began to look at the same vehicle and then they were given the car to test drive it...um hello?did anyone not see us checking this car out and think we'd like to try it out? Wtf is that? We were interested in that car. And then the salesperson spent a half hour once he finally helped us, tryin to convince us to not buy the car and that the payment would be too high for us...almost implying that we must be broke...we didn't even go into the numbers yet so how the fck would u imply that it's too costly for us...it just felt like they were tryin to get us out of there once they realized that we were receptive of their terrible service. It was a waste of time and we will be takin our business elsewhere and never return. read more

I just purchased a 2013 Infiniti FX from Enterprise and Scotie Pairish. I had been looking at used, mid-size SUVs for the past couple of months, to no avail. Until I saw the ad from Enterprise. (Who knew rental car companies sold cars?) It would be impossible to overstate my satisfaction with Enterprise Car Sales and this whole process...no kidding. I sent in an inquiry (among others) to Enterprise while I was "shopping" for my next car. From start to finish, Scotie was the consummate professional, quick to answer all my Qs, helpful, patient, sincere and personable throughout. He was totally supportive and pleasant dealing with my mechanics, when they 'kicked the tires,' of my prospective car. (They gave it a big thumbs up.) While I cannot imagine being interested in another vehicle anytime soon, if/when the time comes I will absolutely give Scotie a call. Thank you, Scotie Pairish! read more