After 1 year with Skin Laundry my skin has improved so much! The front desk and technicians are…read moreperfect giving great service and as always so kind!

I'm loving the results so far and only started coming since February…read more My skin is looking amazing makeup free. I'm not going anywhere but here !

Made an appointment for a facial and my only thought afterwards was, why did I wait so long?…read more Brenda was wonderful. The 75 minutes I was there were quiet, relaxing, calming, invigorating and cleansing. She was thorough and so kind. I'm so glad I chose her place of business and look forward to returning. Also, the massage she performed on my arms, neck and shoulders was exceptional.

Brenda always does a great job. I love coming to her and getting my facial, waxing done. She's very…read moresweet and will try to accommodate you as much as possible. Such a sweet person.

I booked a couple's massage for my mom on her birthday, and it really ended up being really…read morebeneficial to the both of us and then some! As soon as we came in, the atmosphere was peaceful and warm, and Sam T and Tracy further enhanced our experience with their great vibe. My mom is still raving about Sam T. She keeps telling me how comfortable she was and how much her body was improved after the session. She was so crazy about it that she went ahead and booked her boyfriend a session with Sam T right after we left, which is basically the proof. Speaking of my session, I was with Tracy, and she blew me away. She gave me the attention I needed and mainly worked on the parts of my body where I usually have the most stress. The thing I liked the most was her depth of knowledge. She didn't just target those areas but also told me what she was observing and indicated to me what might need more work in the future. The whole thing was very much a one-to-one treatment, and it seemed like she really wanted to help me improve not just for the time being but long-term as well. They both, in a way, almost made us forget about time and totally immerse ourselves in the moment. We will definitely be coming back in the near future.

I left feeling disappointed overall. The massage therapist definitely kneaded my muscles, but the…read moresession didn't help me relax and felt more therapeutic than restorative. What was more frustrating was that my treatment ended up being only about 60 minutes instead of the 90 minutes I expected. I was told this was due to an additional service included in my package, but that wasn't clearly explained beforehand. There were also several issues with the package benefits. Lunch was supposed to be included but was never provided, and I had to remind staff about the $50 credit that was also part of the package. Having to repeatedly ask for amenities that were already paid for took away from the experience. The highlight of the visit was the facial. The esthetician was wonderful, and it was honestly the most relaxing part of the day--I nearly fell asleep during the treatment. Unfortunately, between the shortened massage time, missing package inclusions, and having to advocate for benefits that should have been automatically honored, I didn't feel I received the value I paid for. I hope management improves communication and package fulfillment for future guests.

I first went to Sunny since 2023 and she was amazing and she's still just as amazing! My skin never…read morelooked so good! She showed me the products and the routine. It's on me, but I took a long pause (like over a year!) from facials/beauty treatments/my regular lifestyle for a while, even stopped the products she recommended, and my acne came back bad. However, flash forward to winter 2025 and 6 months later (& several facials throughout), my skin looks SO good again. Sunny is so knowledgeable, and she's so easy to talk/vibe with! It's also so easy to fall asleep mid-facial because everything about her spa is relaxing.

My skin has improved and felt more balanced since working with Sunny! I love that she created a…read morecustom treatment based on your current skin condition and needs each appointment. You will notice that she has the newest tech and treatments available from Korea. If you are in your 30s, working with Sunny is a great addition to your skin care regime.

Ruthann has been nothing but exceptional. Came in to do…read moremasseter botox and microneedling on separate occasions and I couldn't be happier with the results! Couldn't recommend Ruthann enough! Thank you!

I've been seeing Bela for over 5 years and truly can't recommend her enough. She's the perfect mix…read moreof knowledgeable, calming, professional, and fun. She always makes the entire process feel easy and comfortable. She's amazing! From Botox and Dysport to PRF, I always feel at ease in her care. Bela takes the time to educate, answer questions, and make sure you feel confident every step of the way. I always leave feeling refreshed, excited, and so happy with my results:)

Went in for Botox on my forehead & crows feet with Dr. Lee. Spent over $1,000 & came out with lousy…read moreresults & new wrinkles. And, the wrinkles were back after 2 months.

I am a Kaiser member - I was quoted a price of $400 for skin tag removal - the largest of which was…read moreon my eyelid and I was very aware of how it looked. For $400 I could get up to 14 skin tags removed. I paid $150 for a consult - to make sure the skin tag was not something more serious. Zora was very reassuring and professional and personable. She removed the eyelid tag and 11 others that same appointment -- I was there a total of 20 minutes. I paid the remaining $250 as I left - so my total was $400 as quoted. At every step I was treated with a smile and courtesy. Zora made me as comfortable as possible, and her follow up instructions were clear.

We absolutely love Second Story Salon, especially Gracie! She has been cutting my girls' hair for a…read morewhile now, and we wouldn't want to go anywhere else. Gracie takes the time to walk them through every step of the haircut. She asks what they want, explains what she's doing, and makes sure they're comfortable with every decision along the way. She's incredibly patient, kind, and has a real talent for helping girls--especially during their first haircuts--figure out a style that works for them and makes them feel confident. If you're looking for someone who truly listens and cares, I highly recommend Gracie. Thank you, Gracie, for always taking such great care of me and my girls! -- Frank Herrera

The review is for Lauren, who cut my hair on July 24. It's a very bad cut, no shape to the hair at…read moreall. You can see how badly the layers were done. They look jagged and are not blending way all. I explicitly stated that I need a low maintenance cut and that was the result. The owners comment about me arriving late and my haircut was not being completed is incorrect. I arrived early and my haircut was completed. The picture below is the result of the haircut.

**Add-on to my review after the owner's response: they did reach out after my second attempt to…read moreexplain that: "So sorry we missed your call. I just finished with my client so let me know if there's something I can help you with", and I didn't bother to respond because I had no reason to since I was already home with another product. The whole new procedure of placing the product on hold and arranging time to pick up should be included in the greeting of the call to inform all customers that this is how you operate from now on. Or a simple instruction placed on the door would help. It had to take this second review for me to finally get some explanation about the lack of staff and instruction of how to order products moving forward. **************** Third time is a charm! I'm definitely not coming back here to purchase anything. It's sad that a place like this can't afford hiring a receptionist. They have to lock the door every time they are in session. I previously came here twice on different days and times to purchase products, but they were in session both times. Hence, I had to go home empty handed. My husband told me to come on the third time, and guess what, same thing happened, they are in session and still no receptionist. Unbelievable! I think it's best not to come here to purchase anything, unless you have an appointment. No matter how much you like their products, you should find alternatives somewhere because this place will waste your time and gas if you just want a to walk in and buy something.

Date: Saturday, November 22nd, 2025 Time: 12:15pm…read moreBooked: about 2.5 weeks prior Staff: Samantha Martinez 60 Minute Deep Tissue Massage: Web ($130) - Using slower strokes and firmer pressure, our therapists target the deeper layers of muscles and connective tissue to help release tension, chronic pain, and muscular stress. A girlfriend and I decided to do a spa day. I had no idea where to go, but she suggested Ritual. I found two appointments on their website and booked them a few weeks prior. You must hold the appts with a CC, but no deposit is needed. Parking was pretty easy to find. I found parking right away across the street. We started off with my massage therapist asking what type of pressure I prefer. I said I like it hard. No pain, no gain. Get those knots out. And since I work at a computer all day, I told her I carry a lot of tension in my neck shoulders. After voicing that, I did find my massage felt more like a relaxing swedish massage. The pressure wasn't that hard. One thing I did note, they start on your feet but don't wash their hands afterwards when they move on to the rest of you. I kinda found that a little weird. I mean, I did just shower before I showed up, but still. I will never say no to a massage so glad my gf and I did this. Tho I wish I spoke up more during the massage. Completely my fault so I won't dock them for that. Still a nice relaxing experience. REVIEW #3923