If you are looking to buy a car don't make it a Malibu. Please make sure you read about all the problems Chevrolet is having and is not even offering ANY assistance to people. Chevrolet is having a huge problem with their vehicles and won't do the right thing. Please do some reading about the problems. Google "shift to park" and all the different problems with Chevrolet vehicles appear. When you read all the problems, Chevrolet is not even sure they can fix the problem with the car. They think they know! My 89 year old mom bought her car here. It's a 2015 Malibu currently it has 15,000.00 miles on it!! Two weeks after the warranty is up my mom try's to turn the car off (yes the car is in park) and the indicator is telling her to shift to park. This causes the car to in auxiliary mode. You can't lock your doors, get the headlights to go off. You keep trying to get it to stop. You take your car here and get no help. I left 2 messages for Brian Rabeau and apparently he's to busy to call me back. I then call,Chevy and try to ask for cost assistance for my 89 year old mother to be able to drive her car. Chevy tells me that they contacted Brian Rabeau at Ferman Chevrolet and he made the decision not to help with repair cost. He said he saw that my mom had not been coming to the dealership in the last year with her car!! The car has 15,000.00 miles on it! That's 3 oil changes, what else are we suppose to have done! Very disappointed in the whole experience with the dealership and Chevy. I am just trying to share information that helps buyers make the right decision in buying your new car. read more

Not forthcoming with their pricing. Went in with a specific deal in mind and knew all of the math behind it (money factor, residuals, rebate incentives) and their listed price. The number they came back with was absurdly different than GM's own lease calculator tool that the dealerships themselves use. When asked to walk through each of the lease input variables, sales manager became abrupt and said "this is the best we can do....no dealership can do better for this vehicle." I had to drive three hrs to another dealership (Dyer Chevy) that was up front with all figures with no BS. Walked through same figures with them on same vehicle and arrived at the number I was expecting. In and out in under two hours with a new Cruze. Recommend doing your homework before ever walking through the dealerships doors. That way you don't waste your time at a place like Ferman. read more

Two months ago I bought a 2015 Suburban and was promised partial reimbursement for replacement of the headlights. I turned in my receipt and apparently the check has been in the mail for at least a month now and it's never made it to my house. Last week my husband purchased another car a 2012 Audi and this is a very disappointing experience. My understanding is that even when you purchase a car iin "As Is" condition it's supposed to go through a series of inspections prior to being sold. Being that I had recently purchased the Suburban I trusted that they were giving me the car in good condition...to a point. The car has the check engine light on which I was told was inspected by the Audi dealership itself and they were told it's an oxygen sensor that's malfunctioning, I agreed to take it like that. However, in these past couple of of days after buying the car I have come across the following-the brakes are shot, two windows don't work and it's leaking engine oil. I chose this dealer because of good references that were given to me, yet they seem to be just as bad as the Jeep Courtesy dealer close to them. This is nothing against the salesman because he is a very nice guy. read more

I made an appointment for my Chevy Volt for regular maintenance. After waiting quite a while to be taken care of, we were told there was no Volt mechanic working today. WHY WOULD THEY MAKE AN APPOINTMENT TO WORK ON A VOLT WITH NO MECHANIC ON SITE!!?? IDIOTS. The service advisor then spoke with the service manager to see if the car could be left and he could provide a loaner. Mike Gullo, the manager said since we purchased the car at another dealership, they WOULDN'T PROVIDE A LOANER. You've got to be kidding me! What difference does it make where I purchased the vehicle?? I will drive where ever I have to in order to find another Chevy dealer with whom to work. read more

COLLISION CENTER- Collision center repaired the damage done to my car with satisfactory service to the damaged area after 2 weeks. No one reached out to me with an update on my car, after a week I called and spoke to the rep in charge of my car ONCE. He said he would call me back and NEVER DID. He NEVER returned NOT ONE of my phone calls! After I received my car back, the front seats were dirty as though car part(s) were placed there AND whatever was placed in the front seat tore the molding on my driver's side door and scraped the plastic siding! Ferman IS NOT working to correct their damage!!! They are creating a cat & mouse game! grant it, you fixed the bumper damage, however never checked the tire which is not holding air AND Damaged my Car!!! HORRIBLE!!!! Problem was fixed but still dissatisfied with the effort it took to have it resolved! read more

They tried to sell me a used 2012 Kia soul for 17,000 they wouldn't negotiate price I bought my Kia brand new from Kia in Tampa for 16,000... Watch out they are good at trying to rip people off... read more

I did speak to you in person Tommy and if you can't find my records that's a different issue. I've moved on to better places. Have you checked the other reviews? They are all bad. read more

We just bought a 2015 Chevy Traverse last month. The entire experience was fantastic. Our sales guy was Donald Web. He wasn't pushy and kept the entire experience light and friendly. Even when it came down to negotiating, we never felt any aggression etc. The finance team was even more phenomenal, offering us an incredible APR and trade in value. They really worked with us and we walked out very happy. I'm assuming the bad reviews are for the used side or the service department, as I only skimmed them. But even those areas seemed nice and cordial to me. I'd definitely buy here again and recommend Ferman to my friends/family. read more

I went in this morning to get an oil change for my 2018 Chevy Cruze premiere. My service advisors, Brent & Aaron were GREAT! They both got me in/out quickly, and explained everything that was done and needs done to my car in depth. Their customer service skills were amazing! Based on their service alone, I will recommend Ferman Chevrolet to all my friends and family! Great job guys!! read more

Used wrong lift and severely damaged my undercarriage. In body shop now getting body work and paint, frame has deep gauges too read more

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Joshua, my salesman, sold me a car only three months ago, the car is already showing problems that are long term, when asked how these kind of issues weren't noticed and he states " we ran our test, and if it didn't show up, it's because our test are very generalized." and then proceeded to tell me that the problem isn't that big of an issue and could be fixed with $100, without taking in consideration of whom he was taking to ( an 18 year old girl with 20k year job.) Joshua had an attitude towards the whole situation already, when asked for trade in options, he only set the trade in price at $14,000 when he sold me the lemon for $19,000 with the same problems. Just save your time and money and buy a new car, it will be much cheaper. read more

My wife and I went to ferman to purchase a vehicle on Saturday 10/24/2020. We were told all there vehicles came with a 3 day or 150 mile vehicle exchange Guarantee. We even got a signed paper as part of the purchase agreement stating that. We went back the next day on 10/25/2020 to return it under the return policy that they again guaranteed we could do prior to , during , and after the sale. We then were told to come back today 10/26/2020 and they would help us with it. So I showed up this morning to return it . After Being there for about 3 hours I was told they couldn't get us in to another vehicle . I then explained to them that is not what they agreed to in there contract and if that was the case I just wanted my trade in and down payment back so I could go somewhere that could get me in to something I wanted. They basically told me to bad. So now I stuck with something I don't want even though I was assured by them that wouldn't happened. It all seems like a breach of contract to me. Verbal and written. I will not deal with a company who doesn't stick to there word or deal honestly. That's why I say Ferman Never again read more

We bought our 11'Mitsubishi outlander from FERMAN Chevy in June 2016.by Sept 2016 the muffler and or manifold had snapped and fallen off.luckily it was covered by their bumper-to-bumper 100 day warranty -When we bought it.we dropped it off at Ferman mazda next door as advised in Sept '16'. We were given a loaner. 1 week.later, they told us repairs were completed -we were told that they had to send it out to fix,Mitsubishi could not do the work. It sounded & ran great.now in may of 2018--the same parts muffler,manifold have broken/failed.we checked under vehicle.it had been tack welded, with our same damaged muffler.i spoke to Tim Daly,Mazda service manager on 5/9/18at our appt,he stated FERMAN will not cover repairs on the work they did before.nor do they have a receipt or invoice for said repairs performed in 2016.he told us to see the mgr at ferman Chevy for said repairs record/invoice.mgr 'Jonathon Reth' at fer.chevy stated they have no invoice or receipt for repairs performed,he just gave me a Google printout for 'named business' who He said 'they' paid to do the repairs."nutz&bolts auto care" in brandon); he stated the extended warranty they they(ferman) sold us would cover the repairs,but they will not pay for,nor show me a warranty/guarantee for the repair work done in sept 2016.he stated If there was a warranty/guarantee on the repairs "it was only for 90 days".and he walked away."nutz&bolts auto care" is Closed Permanently .they closed down last summer 2017. I have no way of looking up the repair record/work done by them and FERMAN is refusing to provide a receipt for the repairs John Reth insists they performed. I took my car to Brandon Mitsubishi this morning for repairs under my extended warranty.they told me 3 hrs later that said warranty company will not pay for repairs since the whole exhaust system is rusted out underneath,..Johnny G at Brandon Mitsubishi stated "this car came from up north,you need a whole new exhaust system est. At $3500 to replace EVERYTHING since it is completely rusted out". We cannot afford that and were relying on FERMAN Chevy of Brandon to Stand by the repair work they did,and fallback on our ext warranty as a last resort. FERMAN has lousy Customer service, we've been lied to from the beginning on these repairs made by them,and they refuse to guarantee the work for any period of time. I will be contacting our State Attny general and filing a complaint against FERMAN for consumer/auto fraud. read more

They did a great job,good followup from.start to finish. I had a Geico insurance claim and a Enterprise rental. The three worked as a team and it was impressive. The followup was a pleasant surprise. read more

Bought a new car for my wife at Ferman Chevrolet last Friday and the experience could not have been better. We had done our online homework and knew what vehicle we wanted, what we should expect to pay for it, and what we should expect to get for our trade. Long story short: Although the advertised price was already aggressive, we wound up paying LESS than the reasonable range, and got MORE than the reasonable range for our trade. And to top it off, Ferman sent a manager with all the paperwork to my office for my signatures, as I was too busy to get to their location. Great price. Great service. What more can you ask for? read more

Great place to shop for cars. Taylor is an awesome sales guy. Hard working and customer centric

Yesterday we purchased a vehicle from Ferman Chevy. We had the pleasure of working with John Copeland, who delivered phenomenal customer service. Not only did John provide superb customer service he is extremely knowledgeable! He took the time to ask and actually listen to what we are in search for, went above and beyond to deliver the best deal possible, and provided persistent communication. My husband and I agree that 50% of the reason why we did purchased the vehicle is due to John's customer service!! Additionally, the financing team at Chevy Ferman was great!!! When we arrived to pick the vehicle, all of the paperwork was prepared, the finance manager made sure to complete all documentation very quickly and painlessly!! The finance manager we worked with is Mike, he is very intelligent and knowledgeable! He welcomes questions and does a great job at explaining everything! If you are in search of a vehicle, please head over to John Copeland at Ferman Chevy in Brandon. You will be given the absolute best customer service along with the most competitive deal in town. We are extremely satisfied and look forward to becoming loyal customers! Thank you!!! read more

I'd give this dealership zero stars if I could. The process of buying the car was fine but the experiences we have had with the service department is horrendous. They are smooth talkers but the worst service we have had anywhere. They don't answer calls or texts and completely avoided us because they knew they were in the wrong. (Especially Merrick) Highly suggest doing anything to avoid this dealership as a whole. read more

If you simply just visit their website as I did for about 5 minutes, Alyssa in sales will somehow gather all of your information from a third party vendor and start harassing you with phone calls, voice mails, and texts. Sometimes, even as early as 8 am. I'm not even in the market for a new car, and did not fill out anything or request any info from the website. When I called to have it stopped, I received much attitude as well as plenty of giggling in the background. I was told that she was "doing her job"...... just wow! read more

They had had my car to get fixed for more than a month and stil counting. Customer service sucks. Sidney has a lost of temper while I was asking about my car and she started yelling at me by the phone. I just want to have my car out of this place and i hope I don't have to go back never again. Terrible terrible place. read more

Came to Ferman to get a simple lightbulb replaced in my vehicle. I was turned away and told I needed an appointment after 10 minutes of trying to track down an employee. Made an appointment and care back. Sat for 2 hours in the lobby only to be told they didn't have the lightbulb in stock and I needed to come back at a later time. I was then told no appointment was necessary for a light bulb just stop in and they'd take care of it... read more

I dropped my van off for service for wheel speed sensor , they kept finding stuff wrong with van, 2700.00 latter , took van home , wouldnt start next morning , ac not working , remote tool boxes on side of van , won't open, (working when droped off) I took van back for them to look at problems they caused, said they weren't going to fix any of them, Think Twice about using Ferman Chevy Service for anything , would be glad to tell you about my visit , Mark Cotter 813-215-2743. read more

I'd like to start by saying, I understand that car salesmen need to make quotas, but part of sales is being welcoming in hopes that customer will return because of their experience. Sadly, this was not the case with my visit the other day. What should be an exciting experience, was made disappointing by Zack in sales. My boyfriend and I showed up to test drive a vehicle in hopes of purchasing it when ready. I have already saved up a several thousand for a down payment and have my mind set on a new car within the next few months. I understand that my business that day wasn't going to get him a sale, but he was straight up rude. From the minute we had said we were only interested in test driving, his attitude changed. He gave short answers, hardly cracked a smile, and we had to ask multiple times for him to allow us to test drive. He said that normally they wouldn't allow or humor a test drive if it wasn't going to turn into a sale because he gets paid hourly. He then gave us the keys to test drive alone (huge liability). Clearly, he wasn't a very smart salesman because if he had handled us nicely, it was a guaranteed sale another month when he needed to meet his quota. A huge part of the job is being a people person and making connections. Needless to say, Ferman Chevrolet will not be receiving my business when I do decide to buy my car. read more

Went in to get a battery check. Troy was really helpful. Took about 2 hours for everything. Great service

Wonderful experience. Brought in a vehicle with price off the internet and they had to honor it! Saved 5,000. Came pre- approved through USAA at a low interest rate and they beat it! Pays to do your homework before u shop! The only thing is we bought a $50,000 vehicle and didn't get any floor mats!!!!! Seems that wasn't included!!! SMH Go figure. So make a deal for your floor mats before you close the deal. Lol! Good experience! read more

Ferman Chevrolet - Car Dealers Near Me - Tampa, Florida

I recently bought a 2015 Camaro. It was my first car buying experience. Dave and Jimmie were really good to me. They did not try to give me the run around like I received from another local Chevy dealer. I will definitely recommend Ferman Chevy and will be back for my next vehicle. read more

Ferman Chevrolet - Car Dealers Near Me - Tampa, Florida

Bought my 2021 silverado in Jan, 5 months and 5500 miles later the engine has a major malfunction. Got my truck towed to the dealership 5/21 by 10a.m. I call the dealership at 3p.m. and ask to talk to the service writer, he was busy and had to call me back. No answer after 1 hour so I show up at the dealership, the service writer was rude and didn't even look at me. Just told me that he hasn't entered it into the system and won't be looked at till Monday, btw there was no cars staged in the service department and the jerk was just sitting at his computer. I say that i need a loaner and then he simply says they don't have any and can't do anything for me. After arguing with him I go talk to the service manager. He tells me it will be looked at and that they would call me back. They finally call back the next day 5/22 to tell me the engine has a serious failure and that its going to another department? huh? anyway he said he would let me know by Monday what is going to happen and about a rental even if they have to get one from a rental company. Monday comes and nothing, I call leave a message to have a call back and no call, it is now 5/27 I've left messages every day and still no call back. I am here wasting my money on uber or lyft and are they going to reimburse me? doubt it. Worst place ever to get you vehicle serviced. Guess since its a warranty they don't care since they won't be making money off me. I will never buy another vehicle from them and I will definitely steer away anyone thinking of doing business with them. read more

Recently had my car fixed here through Gieco. Everyone was professional although the woman who phoned me with updates and the front office staff were not particularly friendly. Both drop off and pick-up were quick and Convenience. My only real complaint is that he expected repair date was changed multiple times without my being notified before hand, sometimes after the time and date listed had expired. I know things come up and sometimes parts don't come in on time but I feel like overall they were somewhat lacking in communication. Not that it was terribly necessary but I was often told "someone will call you tomorrow with an update" and I wouldn't hear from someone for a few days. But all in all the work was done to my satisfaction and it I would recommend them. read more

The Ferman Chevy Dealership located in Brandon, Florida is by far the most disreputable dealership I have had the misfortune to purchase a vehicle from. I purchased a 2015 minivan which they claimed was new and used only by the dealership. This was not the case. They tore up the original purchase paperwork and rewrote it because the car had too, many miles to be considered new. I believe it was previously owned by someone else and sold to me as a leftover. Be that as it may, I have had issue upon issue with the vehicle since its purchase and resorted to writing to the corporate office to have at least one major issue corrected. I have thought about seeking to be indemnified for the lemon of a vehicle they sold me and may resort to legal action if this vehicle is not repaired. Save yourself the headaches. A word to the wise: buy your vehicle elsewhere or you may be the writer of the next negative, Ferman Chevy Yelp review. read more

If you have a chevy or want one, this is the place to go. They go above and beyond to help you and are not " pushy". They listen to your concerns and work with you. Howard was absolutely amazing,my car was under warranty and he made the whole process easy and fast. I'm very thankful and highly recommend this location. read more

If you want to have your time wasted and money wasted go here. Two cars later, thousands of dollars worth of repairs on these "certified vehicles" and now they have had me come in twice for service and someone can't fix the undercarriage they didn't put on correctly when they changed my oil. LOL! let's see if i get a call back this time, the past 2 voicemails have been ignored and the receptionist was frustrated with me for being frustrated. When you can't drive your SECOND new car from here, yeah, people are going to be mad. :-) I highly suggest NOT coming here. read more

Fermans is an organization I would never deal with again. We were looking to purchase a new Tahoe and working with their internet sales manager and a sales agent. When we visited they did not have the vehicle we were interested in but were very helpful. On a Saturday night at 6:00 pm the internet manager emailed me stating that a customer backout out of a purchase and the vehicle was what we were interested in, but it would not be on the lot for long. We setup an appointment to see it the next morning and arrive before they opened. When our sales person arrive he was told by the manager that the Fermans took the vehicle. We had driven an hour based on knowing someone would not have purchased it before we arrived but the dealership owners evidently felt they needed this before a customer. Besides what shows a lack of internal communication the wimpy sales manager did not have enough guts to tell us about the Fermans taking the vehicle he made the sales person give us the news. I wonder if the Fermans step in front of customers on repairs and parts in this environment of supply issues. read more

Horrible. I turned in my lease and was told the vehicle would be going to auction so no additional charges. $395 cleaning fee and $200 for the fob which was physically handed to the New Sales Manager, R C. I called him numerous times and got voicemail. Once, he actually picked up the phone. Said he would call me right back. After 3 days, I called the general manager and got voicemail but never a return call. It took several more calls and I actually got someone who said they would assist. Not true. R C called the next day. He was so rude and defensive. Said my friend, lied and never dropped off the fob-just picked a name from their website. Cleaning fee not his problem. Are you kidding me!! So I'm on the hook. I reported them to the Better Business Bureau and GM, since that's who they work for (basically). Go elsewhere please!!!!! read more

My past few experiences at Ferman Chevy have been nothing special and even one time I had an actual problem with my assigned service advisor. But this time was completely different. I had actually quite a pleasurable experience. My advisor this time was Steven Liguori and he really made the experience for me. I come in yearly for an oil change (I don't drive this vehicle often) and normally expect to wait 2-3 hours at your dealership for the service. But not this time, I was in and out in about an hour. Steven was very friendly and knowledgeable, and actually listened to me when I spoke and maintained a real interest in what I was saying. I felt well taken care of and handled with a level of respect I had not received there in the past. Before, the only reason I continued to come was because of the price and the full vehicle check. But thankfully now I had a much better experience, and I will continue to come and ask for Steven exclusively. read more

After a bad experience at Maher Chevrolet in St Pete, Ferman did a good job in comparison. Yes, you have to negotiate and push etc etc but in the end it was worth it. It wasn't a perfect experience but I would give 4.5 stars. read more

If you're looking to buy a Chevy Adamhow is the place to go Angela the sales person is amazing delivered my truck to my house late at night. Joseph handled all the paperwork financially. Angela handled all the negotiation so I could stay in my price range and drive my new Chevy Silverado in my price range! There is no Chevy dealership like Adamo trust me I've been to Ferman on Dale Maybry and Adamo blows them away with customer service and honesty. Ask for Angela in sales tell her Alvaro sent you. You'll get a great deal. Or the best deal that Chevy has to offer. read more

I would like to start by saying that whoever reads this review whether an employer of Ferman or a customer, I do not write reviews for anything. Mainly do to the fact that I am lazy, but I feel that I need to let someone know how my experience with Ferman Chevrolet went. This is the best damn vehicle dealership in the Tampa Brandon area. I am not lying. I have never felt so relaxed so at home than I have been at this place, and it starts with the employees and in particular a Mr. John Copeland. This man right here is the definition of a perfect sales man and a co workers. Just so you guys understand where I'm coming from on this, I met this guy a year ago I bought a brand new Chevy Spark from the man and he was the nicest dude on the face of this earth. He was down to earth understanding of what I need and helped me get the vehicle that best suited my price range. Between last year and now I had stopped at the dealership a few times to do minor maintenance on the vehicle and this guy would recognize me from a far and basically drop what he's doing to come say hi. It was awesome having someone who still remembers you even months later. Anyways fast forward to now, my wife and I are in the process of moving out of state for better job opportunities. We needed to get a truck for the move. We went to a couple ford dealerships and some dodge dealership then we stopped at Ferman Chevy. We first spoke to a man named Mr Rocky Clevenger ( side note HUGE shout out to this guy as well ). Mr Rocky Clevenger was super understanding of our situation and our needs for this big move he gave us so much knowledge on the type of vehicle we need and towing power and everything else that no other Dealer we spoke with did. Though we didn't make a sale that day we left with a better understanding of exactly what we needed ( Thank you Rocky my wife and I really appreciate you ). So we are still looking for a vehicle a few days later and was just about to settle with a Dodge that I wasn't to thrilled with but had just enough stuff to get the job done. Then all of a sudden we get a phone call it was John Copeland #MVP. He saw that we stopped in the other day and we talked over the phone. I told him what we are doing and looking for and he understood what we needed. The man next day sent us a personal video of a truck that would possibly work within our budget. This video was him talking to us and showing us everything about the vehicle. It was really refreshing to see someone who took time out of their day to do something like this. My wife and I decided to hold off buying the Dodge and decide to go see John one last time. The vehicle was amazing unfortunately it was just a little out of budget, but did that stop Mr John Copeland. No the hell it didn't that man kept looking and kept talking to us trying again and again to find what we need. He was never to pushy or making us feel pressured to buy. Through our txts and our calls it was like talking to an old friend. We finally after a week and a half of browsing vehicles Mr John Copeland found us what we needed we got a new 2020 Chevy Colorado that had everything that we needed that will make our move easy and worry free. We also used a Mr Andre Kerr to do the financial side of our purchase. That man is wonderful I tell you what he was funny and knowledgeable and just an overall great person I think we may have spent longer in his office just laughing and joking then we needed to, but that was the cherry on top on this buying experience. Idk what Ferman puts in their water but they always fire on all cylinders and give you 1000%. I wish that we aren't leaving Tampa we love it here, and a small part of us wants to continue to be apart of the Ferman family cause we don't know if we will ever find a dealership like this again. I hope whoever reads this and is looking for a car go check out Ferman and ask for Mr John Copeland or Rocky Clevenger I promise you, you will not have a better experience and a better person to have to help find the car that you need. And when you are finally ready to purchase ask for Mr Andre Kerr to help you. Thank you guys for everything, Hana and I appreciate everything you guys have done for us. Through selling a house and finding a new place to live and with our travel across country we are so happy that this was a relaxing experience and we knew that they will take care of us. Thanks again you guys take care. - Logan read more

Because of this dealership I have purchased my last Chevrolet. Every time I arrive at this dealership, with an appointment of course, I have to wait and the service is horrible. I purchased my vehicle from this dealership in 2018 and already having issues with the vehicle. To top everything off, I know I will have to wait another 4-5 hours before I even get an answer as to what is wrong with my vehicle. It all starts with management and this dealership's management is poor! read more

I can not and will not recommend Ferman to anyone friend or foe. I enjoyed the salesman and the sales team for that fact. Most were helpful in getting me to where I needed to be. Even the financing part was pleasant. My issue is with the little things that one would expect when spending more than 50K for example, I asked for a second set of keys and was told they do not do that. It was a 2021 vehicle not like its 10 years old and they were lost. The condition the remote was in was despicable. The rubber on the pad was worn down and disgustingly dirty. I have never bought a new or the previous year vehicle and not received 2 keys. The vehicle smelled like an ashtray and I was told they would clean it up. Still smells like someone smoked in the truck. I signed a paper stating I had 150 miles or 24 hours to return the vehicle and when I asked about it was told Florida does not do a cool off period. I said I understood that but what about the paper i signed and was given excuses. The dealership did not assist in getting the paperwork to the vehicle traded in to the proper place so I could get a refund for the purchased added coverage and simply told me to call the dealer I bought the trade in vehicle from and ask them. Less important, most bigger places put 3 months of sirius radio on new or the previous year vehicle ,not at Ferman. In fact Ferman did nothing to ensure a return customer or word of mouth referral. I will not be back. read more

Heed all of the other unpaid reviewers and do NOT take your car to this rip off joint for ANY reason. If I could post a 0 star review I would. The check engine light on our 2017 Chevy Mailbu (still under warranty) came on the other day so we dutifully took the car into Ferman for diagnosis where it remained for the entire day with little updates, only to be charged $175 - twelve dollars of which is for "shop supplies". Shop supplies? What shop supplies could you possibly need for diagnosis? The answer: none of course. Just another way to rip off your NEVER AGAIN customers! Oh, and Ferman, before you post your BS canned response that means as much as the care you didn't give to us in the first place: DON'T. Your time would be much better spent figuring out how to do things right in the first place. read more