Good for minor stuff like oil changes and tire related stuff. Simple things. Had my catalytic converter replaced and whoah, did they really mess up. Had to take my car to a different Firestone to fix it because they didn't want to admit they epically failed. read more

I had an overheating problem. They did a great job of diagnosing and fixing it. Their customer service is great and they kept me in the loop thru all phases. This is the first time that I had used this facility and I will definately be returning for all my maintenance. Thank you for the great work. You are an asset to Antelope. read more

The whole Antelope Firestone team is amazing !!!! Highly recommend them to anyone looking for a great deal and great customer service

Can't fault their manners. BUT.... Greasy gloves on hands in the car, insistence from the tec that it was ok because he will clean off the keys etc. Had to get sharp with him to take off the gloves BEFORE he handles the wheel, Keyes or anything else in the car. Work done was timely (I had an appointment), the car was an amazingly better better ride after alignment and shocks were done. I will continue to do business with them read more

Call at 8a to ask about replacing my low beam on my BMW and they took me right away. Another mechanic was working on another car and the manager, Andrew, told him to work on my car. From phone call to coming into Firestone was all a great service experience. I just moved here and Firstone will be my new auto repair shop. Great Customer Service. Nice clean waiting room too. A safe and honest place for women to get their car fixed. Fixed my lights quickly and I was out of there. I will be back! read more

Check engine light was on, estimate of $99 to run diagnostic. No charge because it was only the gas cap!!!!

My husband and I were in there today and Austin was very helpful. The only issue I noticed is that he was working alone, with no one helping him. There were people coming in and out, phones ringing and he kept his composure while still being very helpful. I do not understand why such a busy store would only have one person working upfront. Poor guy didn't even a break the whole time we were there. I'm not sure where the manager was to help with the situations but kudos to Austin for all your help. Maybe work on getting some more people up front. 2 stars for the wait but 5 stars for Austin. read more

Great experience while driving kids to school two lights went on called husband met me at school went straight to firestone replaced belt all by 12:00 car drives excellent great job!! read more

I was in contact with Austin by phone first, he was friendly,informative and set the appt that was convenient for me. The first time was a alignment for my daughter's BMW. In which the service was very fast and efficient. My second visit was for my son's truck again for a alignment again Austin helped me he was super nice, fast as well as the Manager Chris was very friendly and nice. I was in there when that store opened I left because I was ignored and felt they didn't need or care about my business. A friend told me their was new people so I tried it again! And now i will let all my friends in Antelope know about Austins customer service and how professional he was. I am now a forever customer along with my family. read more

On a Sunday morning after getting home from Thunderland with the kids I had realized I had a nail in my tire. Les Schwab is always our #1 choice but with them being closed on Sundays we had no choice but to come here. They plugged my tire and I thought all was well. Then 2 days later my car told me I had low tire pressure. For about a week I have to get air in my tire every 2 days until we took it into Les and was told that the kids at Firestone plugged my tire wrong and ruined the integrity of my tire. Needless to say I had to buy a new tire. So because of them not being trained or just not caring a nail in my tired ended up costing me almost $200 when I could've just taken it to Les Schwab and they would've patched it for free and the correct way. read more

Andrew and crew did a great job mounting and balancing my tires. They fixed a problem with my TPMS sensors and I really appreciate their help. read more

I had a problem today. I don't know about most of you but if you are like me you get truely unhinged when the vehicle you are driving suddenly makes strange sounds or won't let you back up. This happened today. I debated trying to make it to the Firestone and decided to take back roads and go slow. I got there eyes big and OMG time. The Team here at this store is always respectful and polite. I asked the Team member who waited on me to look at the tire and tell me if it was ok to drive home on. ( I was afraid it was berring issue) They went to back it up and it started to do its thing for them. I was terrified I thought wow I do not have enough on my Firestone card to fix this!!! Well in a few minutes they had my vehicle on the lift, turns out just a small bolt . Yeah, it attaches to the steering mechanism. They fixed it and had me back on my way and you know what?????? They said no worries. Who said les schwab had the Great Car stories???? Thank you so much ya'll saved me today. 2001 Ford Explorer Sport track. read more

We took our 3/4 ton truck in for 2 new tires and during the process our truck "fell" from the alignment rack doing significant damage to both sides of the bed and some minor damage to the cab. While we understood that accidents happen and the on site staff were very friendly and apologetic, dealing with the insurance company has been difficult at best. Their initial offer was insulting and was less than half of the repair cost and one third of the market value of the truck. While we liked the staff, beware if any damage is done.... read more

After waiting 90 days for my tires which was not the stores fault, I finally had them installed with an alignment, after paying for the install I did not receive my alignment print out which shows the before and after specs of the alignment which they are required to give you. When asked for the print out it just happened to be in their paperwork which showed my current alignment caster/camber specs still in the red with a note from the tech saying they did not have the tool to correctly perform the job, I said this alignment was not done correctly and I was told I could find another Firestone with the tool and they could fix it! Not my job that's what I am paying you for, funny how the sign on the wall says this company was built on honesty and if the job is not right you don't pay! If I wasn't a mechanic myself I would have never known to ask for the print out and would have paid for a service I did not get ! A phone call with sorry we can not perform the alignment correctly and me not having to get my money back would have been the correct way to keep a customer happy! I purchased the alignment so my tires would last I guess the caster/camber settings are not important to someone who sells tires for a living! This reinstates the fact of why I became a mechanic and buy tires for tirerack.com. read more

Last week I ran into a Strom drain, My first thought was I have to go to firestone and get a new tire. We moved to the Antelope area and good thing we have a firestone right down the street. Went there and they took care of the tire, changed it and got me on the road. When I left my low tire pressure warning was still on they told me that it should reset it's self once I drive a few miles. Well a week later it was still on. I checked my tire pressure was 27 and 29 psi, my manual said the front two tires have to be 33 psi and the back two 32 psi. So I went to firestone and told them my warning light is still on I think it's because my tires aren't filled completed. I showed them on my car where it said what the psi should be. A lady (mind you i thought because she was a women i was in good hands) was nice enough to come out and fill my tires, she said I should be good just drive for a couple miles so my car can reset it's self. Yeah right! I went back a couple hours later this time a man came out, saying let me check your sensors you might have damaged it when you hit the storm drain. Okay that could be, he checked them with a machine in put up to my tire, the machine said the one I hit was good but my back too weren't being detected. And he was too happy to tell me that it was be able 100 dollars per tire to change my sensors, that's more than 200 dollars! So there was no air put in my tires, I was just told that I need to pay them 200 dollars to put new sensors in. I said okay thank you. And went home told my husband what had happen. He said that is dumb all you needed was air. So we went and to the gas station and made sure that my tires were 33 psi in the front and 32 in the back. What would you know we drove around for a minute and my warning turned off!!!!! I will NEVER go back here! I was a women going in there telling them what my manual said and asking for help. They decided that they wanted to take advantage of me and try to get me to buy new sensors at 100 dollars a piece! Women stay away or make sure you have a man with you! So mad that I can't go there without my husband or I will end up paying for things I don't need! read more