1. Firestone Complete Auto Care

    1. Firestone Complete Auto Care

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    Glendale, AZ

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    Firestone Complete Auto Care

    2.3 (82 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    Great work! Wheel fell off

    Yes Mr Lee (owner). I would like to be compensated for the rear rotors and pads that were destroyed when your shop messed up my front brake system AFTER they didn't install my front wheel correctly and my WHEEL fell off. Your regional manager of Fire Stone said my rear brakes will not be covered under their failed work. I paid $210 in rotors - $120 in high performance ceramic pads - I replaced them myself since I'm an experienced basic mechanic. I'm still waiting on a $250-300 compensation for the rental vehicle I had for 4 weeks while YOUR shop fixed the damage on my truck from the WHEEL falling off. I have more, took my truck to a local franchise competitor for my AC blowing hot. This location identified my problem with my AC - pressure switch. $100 out the door and my AC is blowing ice. I had you guys replace my compressor and more for almost $3000 and all it was, was a sensor. BS Let's let the people of Yelp see how you handle this and not through a private email you soloist.

    John and Victor are by far the most knowledgeable technicians I've ever met. They did an outstanding job fixing some serious safety issues on my car! Thank you:)

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    10 years ago

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    12 years ago

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    Page 3 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Thinking my day was derailed I began cancelling plans but the guys at Fletcher's reassured me that they'd have me out the door in about an hour.

    Mentioned in 14 reviews

    Read more highlights

    Grease Monkey

    Grease Monkey

    (117 reviews)

    Thanks to Thad and the crew at the Grease Monkey on Bell for making my first AZ automotive…read moreexperience a good one! I've had the same mechanic for about 30 years (a family owned & operated shop in WA), and the thought of going somewhere else petrified me. I really needed an oil change and tire rotation and chose Grease Monkey on Bell based on Google & Yelp reviews. I was greeted right away, explained what my needs were, and Thad did his best to reassure me that I would be well taken care of, they would show me all parts before replacing, and would not try to upsell me. He also said they have bays in back with mechanics to do other work when I need it. I did need a few other things (rear brake light, wiper blades, cabin filter) and each time someone came in to get my approval. I had no idea my wiper blades would shred in the heat! If it's raining, I'm more likely to be standing outside letting it hit me in the face than going for a drive. They were very patient in getting me every discount they could. Coupon codes from the website AND a senior discount! In and out in less than an hour, including wait time to get my car in the bay. The website did mention a carwash, which they don't have at this location, but that was not a deal breaker at all. I highly recommend this location and will definitely go back when I need anything else done.

    There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

    Grease Monkey - Why shouldn't we use them as trash cans? They certainly aren't used for towels!

    Grease Monkey

    (18 reviews)

    So it's been a year since I was here and found the car wash in such bad need of attention so I…read morethought I would give them another try. Poor choice on my side. I start the wash and the first thing I notice is there is no high pressure soap. I saw an employee walking across the (avoiding eye contact with me) so I walk closer to him. Me: can you check the high pressure soap? Employee: Oh it's broke. Didn't you see the sign? Me: What sign? Employee: Oh someone must have torn them all down. High pressure soap is broken. I finish in the bay and pull forward to the vacuums which I then discover are broken as well. There's no towels (just like last year) and the vacuum area is a mess. Trash everywhere and you can tell no one has paid any attention since the last time I was here. That's because the employees are sitting around a round table smoking and joking. There's no time to clean the place when that table clearly needed someone to hold it down. Parting thoughts; this place is a joke. My thought is, if they pay that little attention to detail would I trust them to change my oil? The answer is nope. No worries though as I won't be back unless I hear it changes ownership to someone who gives a damn about their business. P.S. during the 45 minutes I was there no one took the time to hang new "No soap" signs. I question the honesty of the employee that informed me of said signs.

    I had a great experience at Grease Monkey and will definitely be back. As a busy parent, I don't…read morealways have time to drop off my car and come back hours later, so the quick service was a huge plus for me. I went in for an oil change and air filter replacement on a Thursday morning, and the team took care of everything quickly and professionally. They checked my brakes, inspected my filter, explained what needed to be replaced, and never made me feel pressured. Everyone was friendly, the service was efficient, and they even offered a car wash afterward. The convenience and peace of mind alone made it worth it. If you're looking for fast, reliable service and a team that genuinely takes care of you, I highly recommend Grease Monkey.

    Kerry's Car Care

    Kerry's Car Care

    (68 reviews)

    Invoice does not add up: FULL SYNTHETIC OIL CHANGE…read more with coupon 39.99 Extra oil up to 6.2 QTt. 11.99 Brake fluid exchange. 159.99 Tax. 8.58 This adds up to $220.55 but I was charged $242.96. Where is the other $22.41? Also, I was supposed to get a full synthetic oil change but the invoice says Duramax Synthetic Blend. Also, they have signs everywhere that says Valvoline oil, but they used Duramax oil. They used to be so honest; what happened with these guys?

    When people go on Facebook Groups "looking for a good mechanic"? STOP doing that! This shop is…read morebetter than a "good mechanic" they are OUTSTANDING and went over and beyond! I had an A/C issue that has been going on for a couple years and I kept putting it off and putting it off. Finally decided this is the year. My car is a Camaro so I started at the Chevy dealership...big mistake! The problem I was having is that in order to get to this part that needed to be replaced, they had to remove the windshield. I was terrified that my windshield would get broken and it was a fairly new windshield that I just had tinted! Chevy was going to charge me over $4,700 and keep my car for over a week! So plan B...started at Google....Kerry's popped up and I trusted my gut! Called, made the appointment for the next day. I got in and my service advisor was extremely helpful and kind. He actually cared about my feelings about my windshield and that alone made me feel better. So after explaining to me exactly what was wrong and explaining to me what needed to happen, it made sense. Still worried about the cost and time without my car because I have my son that I need to take to school and back, I was once again blown away by my advisors' next response...the cost was nowhere near Chevy and my car would only be with them for 4 days! I got my car back with the coldest A/C west of the Mississippi! No seriously, my A/C works great!!!!!! A few days after, I picked up my car, the manager James called to follow up and make sure my car was up to my standards and asked if I had any questions. It's nice to see great service in the world of GO-GO and no care for others. Bottom line Kerry's cares!!!! See you in a few months for my breaks and rotors!

    Firestone Complete Auto Care - tires - Updated September 2026

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