I had a weird interaction at the front. I just wanted to order take out but I got the sense that the people were kind of annoyed or didn't want to be bothered. The wait was long for the food. It took over half an hour. And the food was not spectacular. I got an eggs benedict. The egg was cooked all the way through. Looked like something I could have made at home easily. Worst part was it was $12 dollars.. so super overpriced. read more

I can only review the wait time unfortunately. We got there Wednesday at around 11:30 and waited 45 minutes. I finally went in to check how much longer because we were told there was only one table ahead of us for outside seating. After noticing several families being seated outside and waiting 45 minutes I did question the hostess. I was told she wasn't allowed to seat anyone else for another 15 to 20 minutes so I asked her to take our name off the list. We went a few doors up and got seated immediately at another location. read more

What a disappointment! I went to First Watch this morning for breakfast with my mother and daughter. We were so excited to try this! The location is wonderful. Hershey is beautiful. The food was nothing special, we tried eggs Benedict with salmon, pancakes, bacon, and potatoes. and the salmon had a funny smell. The carrot cake pancake was dry, the potatoes seemed boiled. The bacon was fine. The coffee was not hot and they only offered a very cheap creamer. I can go on. The server was rude and we were sat at a table that was not clean. We also had to request a clean coffee cup. Once and done. What a shame because a good breakfast would have been a great addition to Beautiful Downtown Hershey. read more

This spot should not be in business... I came here with my family and spent a decent amount of money. The food was cold, we were missing food, the pancakes were burned the eggs were undercooked. The only decent thing was the waffles. Do not spend your money at this dump. They were very unprofessional when we called and tried to call us liars. These people are very uncultured when it comes to breakfast food. read more

First Watch - Breakfast & Brunch Near Me - Hershey, Pennsylvania

The food here is extremely good. Well plated and perfectly cooked. The customer service however was very unprofessional. The waiter was rude and seemed like she was in a rush. Unfortunately she did not have a name tag on so i couldn't catch her name. read more

First Watch - Breakfast & Brunch Near Me - Hershey, Pennsylvania

I really enjoyed my breakfast at First Watch. They are a breakfast/lunch only chain and I was excited to see them arrive here in Hershey. Its usually pretty busy in there but luckily they have a list that you can put your name on virtually and pretty much eliminate the need to wait at the restaurant. Very convenient. Even if you do have to wait though, you can enjoy their free coffee or water in the waiting area. You can sit inside or out and the atmosphere is modern and bright. It's a little pricey for breakfast but the food, you can tell, is definitely quality ingredients. I wanted to try the lemon ricotta pancakes but I didn't want a whole order. They were fine with me ordering just one and you can pretty much order one of any pancake. Score! That left me room to try a small plate so I got the biscuit with sausage gravy. That was so delicious and rich. I had the perfect mix of salt and sweet. They also have fresh juices and the coffee is perfect. Although I drink my coffee black I enjoyed seeing the variety of flavored creamers including a non dairy vanilla! My kids loved it too and cleaned their plates clean. We will return. read more

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Basically the best breakfast place I've ever been. We were in Hershey from approximately 1.5 hrs away and I would single handed drive back here just for the breakfast. Awesome job! read more

First Watch - Breakfast & Brunch Near Me - Hershey, Pennsylvania

Unfortunately the place looked great to eat at. The GM lacks all sorts of common sense and zero communication. I can tell the place does not do interviews because no way she would have been hired. read more

I became a fan of First Watch about a year ago when I visited Pittsburgh. It was awesome! But my 3 experiences visiting the Hershey location have increasingly gotten worse. Today was really bad. My party of four arrived for lunchtime at 1pm. After being seated we waited 10 minutes to be approached by the waitress. She took our order and about 15 or 20 minutes later, 2 entrees out of 4 were delivered. It took another 10+ minutes for the other 2 entrees to be delivered. The manager was the person who delivered the second round of meals and I mentioned that it was unacceptable to deliver meals so far apart. He tried to be caring with his apology. We also mentioned that one of the salads did not have the correct dressing. He left to get the dressing but never returned. About 7 minutes later, a girl showed up, apathetically, with the dressing. The waitress never checked on us to see how the meal was but showed up to deliver the check, which was better than my last visit when I waited....and waited... and waited for the check. She asked how everything was and I said not good. She giggled and I said, I'm serious, do you want to hear about it? With lackluster enthusiasm, she said she was listening. I explained everything to her and also noted that the area around our table was filthy! Lemon wedge on the floor, half a crust under my chair. She left, did not pick the dirt up and sent us on our merry way. So highly disappointed. read more

The service was great. Waitress was punctual and stopped by for frequent check ins. Quality food with options that the entire family enjoyed. read more

Where do I start? Who ever hired Stephanie, should get a raise and a golden medal! They hired the most customer oriented sever I have ever met here at first watch and I have been coming since they opened! She made our 1year anniversary brunch very special and memorable. The Foster French toast was to DIE for! 10/10 recommend. I will be coming here mostly every Saturday for family brunch requesting this lovely young lady! Thank YOU! read more

Not writing this to drag first watch because I've had it and it's been phenomenal, at any location. But today was different. The young gentleman working the front was clearly flustered, but his attitude towards new guests is what turned me and my friends off. He refused to give us his name, on top of just being generally short and creating PA regulations that don't exist. I work in the industry and am fully aware of where you can and can't place a high chair. My friend simply requested a booth but we were rudely told, "no, it's against the pa state fire code to put a high chair at a booth" lol... read more

Went for breakfast, amazing service from Ashley and overall a great experience! Definitely recommend to anyone passing through Hershey PA.

This is just what Hershey needed, another option for breakfast! The decor is fun and the food is fresh and delicious. I ordered the elevated egg sandwich. It was on a brioche bun with bacon and avocado it was amazing. It came with a side of potatoes which were cooked perfectly. My friend ordered a side of million dollar bacon which was amazing but I could only eat one piece because it was a little too sweet from the syrup. read more

We enjoy First Watch!! The staff is vey friendly and the food is eclectic and healthy. We have never been disappointed here. If you come at noon or later it is easy to get a table without waiting. We both enjoy coming here often read more

Took my sister there early Sat morning for lunch. The place TRIES to be the "KEWL" place for breakfast for millennials what it really is, is a loud, chaotic mess with over priced food and terrible service. After ordering 2 teas and 1 omelet and a quinoa bowl, 45 mins later STILL waiting....the waitress told me 4 times it was "coming right up". The last time I told her...good you eat it give me my check. She whipped off the check and huffed away...I told the two at the checkout that it was beyond ridiculous to wait that long for a simple omelet, she said "We know but our egg station is sooooooooooo small and the management won't do nothing about it"......Says everything about why the place is what it is. Instead of First Watch I would call it "LAST TIME"....horrid place. read more

We visited on Sunday 7-16-23. As always, the food was delicious and our waitress was amazing. We got in line via Yelp, but Yelp (at least from what I could tell) doesn't offer a wait time. When we checked in at the hostess stand, I simply asked the wait time and was given a passive aggressive answer that gave the feeling she was irritated by my question and assumed I was asking because I expected to be seated sooner rather than later. When in fact I was asking because I just didn't know the wait time. I watched her do this to other customers after me. I've been to First Watch plenty to know that you are going to wait for a seat. They are always busy and busy for good reason. But these two ladies at the hostess stand on 7-16-23 were bothered by nearly everyone who walked through the door. I am not sure they understood that all guests waiting could see their facial expressions and eye rolls they gave anyone who asked a question. My advice to First Watch Hershey is to train your front of house on customer service. Such a shame that all the positives were overshadowed. read more

The food was amazing, however the service was awful!! We checked in online ahead of time and waited for over an hour to be seated. Once we sat down, it took over 15 minutes for someone to greet us and take our drink order. After we placed our order it took another 40 minutes for the food to arrive. The food was great! 5 stars for the food... but the service needs improvement!! This location was understaffed to say the least. read more

Wonderful menu! I had Lemon Ricotta pancakes and 'million dollar' bacon for mid-morning breakfast. Both were fantastic! The coffee tasted fresh ground and I was left with a sizable serving carafe so I could refill as I was ready. Service was courteous and properly attentive. The checkout experience was a bust. They had the same person who was checking in new patrons also taking payments - at two different but closely situated locations. There was a modest crowd inside making it difficult to navigate, and I waited for about 10 minutes to make payment, and then working to slip by those waiting for seating or to check in. I don't know if they were short staffed, but the entryway design needs attention before the Spring and Summer crowds arrive. Again, the food was delicious and worth a wait, but I hope they fix the mess at the front of the house so the last thing remembered isn't a miserable checkout experience. read more

First Watch - Lemon Ricotta Pancakes (before syrup) and Million Dollar Bacon (after I cut it up). - Breakfast & Brunch Near Me - Hershey, Pennsylvania

Service was very weak. Waited 30 minutes despite the fact that there were seven tables open waiting to be occupied. For whatever reason, the hostess staff couldn't figure out how to see people fast enough. And they seem to be short on weight staff. The place was extremely noisy as the food was only adequate. I wouldn't recommend going here unless you have a lot of time, a lot of money and no taste buds! read more

Amazing food and great atmosphere! I visited the Hershey, PA location and I can't wait to visit other locations!

This was our fifth First Watch location and as always the food was amazing! Our server, Ashley, was the absolute best server! Super sweet and professional and made our dining experience that much better! Highly recommend if you're in Hershey! read more

Waited all summer for tourist season to end so I could eat at First Watch. It was worth the wait! The food was amazing and the atmosphere is comfortable and inviting. The staff was super friendly. Looking forward to returning soon! read more

Cute little restaurant near all the entertainment of Hershey. Located a few minutes from Hershey Park it is the perfect spot before hitting up the park. We had a group of 8 of us and they were incredibly accommodating. The food was delicious all around the table - I had the avocado toast which was stacked with flavorful avocado on thick slices of bread and a side of eggs. It held me over in the park for hours without feeling weighed down. Staff was great, place was clean. We will be back next year ! read more

The wait is ridiculous but don't forget you can reserve your space in line via yelp! Food was delicious and reasonably priced (less than $15 for most dishes), but they ran out of stuff quickly. We wanted to try their seasonal specials but they were out before noon. The chickichanga and smoked salmon frittata were yummy though! read more

Amazing breakfast! Great service too! Food was cooked perfectly. French toast delicious. Pumpkin pancakes also were delicious. Coffee was smooth and tasty. We will definitely be back!! read more

Everyone was friendly and the food was good, but the wait time was terrible. It took 1 hour and 20 minutes by the time I got put on the wait list until I got my food....this is way to long to wait for eggs and pancakes. I had a BOGO coupon so I stayed. read more

My wife and I had breakfast today and it was not our first time to this restaurant. I ordered the first breakfast item on the menu which was eggs, sausage, home fries and toast. I order my eggs over easy and when they presented my meal one of the two eggs was broken and fried hard, half of my potatoes and sausages were burnt to the point I could not eat them plus half of my one piece toast that was was so small it was like two bites. All this for $10.95! I could have had a better breakfast anywhere in Hershey, except maybe the Hotel or Motor Lodge for a less money. I will not be back! read more

Place was awesome. Carnitas burrito was fabulous and the maple bacon was a nice touch. Will definitely go again if we are in area!!

I had the best experience at the Hershey First Watch today. I had finished my meal and was sitting on my hands trying to warm them up while my family finished their food. Nichelle, who wasn't even our server, noticed that I was cold and she brought me over a Hot Hands packet! She had already shaken up the hand warmer in the back so that it was warm when she brought it over to me. I was so grateful! When I thanked her, she was so nice and said she just wanted to make my day better. I was so impressed by Nichelle, she made my day! This was one of the best restaurant experiences I have ever had. Nichelle is an outstanding person and I highly recommend First Watch in Hershey read more

Nothing bad to say about his place. We called early, got put on a list, they texted us when the table was ready and they seated us promptly. Food was absolutely delicious and the staff was super friendly. I would highly recommend! read more

The food is always excellent here, the roast beef sandwich is to die for, prices are very reasonable and staff is very attentive & friendly. The only thing is it gets pretty crowded quickly. I feel like if they had a better system up front with checking out and seating, things would go a lot smoother. read more

I walked into First Watch and was seated immediately. Kailyn was my server and provided the most down to earth experience that I've had in quite some time! Her and Sabrina offered me great recommendations. I'm a fan of the kale and apple juice, now, thanks to Sabrina! I settled on a veggie frittata that was very filling. Definitely going to be my new breakfast place of choice! Even though they just opened, there is no drop off from my experiences at other more tenured locations. Thank you Kailyn for letting me be your first customer ever! Great staff and food read more

The food choices are good...from traditional breakfast to healthier choices.We got the trifecta-2 eggs a Belgian waffle(or pancake) ,and 1 tiny sausage link.The coffee is THREE BUCKS a cup!! The food was good but pricey in my opinion. read more

My family and I love First Watch. We would go all the time in Florida. I was so excited when I saw one being built in Hershey. Avocado Toast, Eggs Benedict and Floridian French Toast are some of my favorites. Bon Appetit! read more

The food was amazing but we had to wait 45 minutes for it to come out. I had the power wrap and my friend had the avacado toast.

Service-good Food delivery-bad Too long of a wait for food. 30 minutes for my order sandwich & salad Daughters order coconut oatmeal with fruit 2 over easy eggs. Just bad no fresh juices either. read more

Good meal. Service was a little slow and food took awhile but it's still the first week of operation. A little on the pricey side. But will return. read more

The service here is great! Thank you Kelly for being such a great server. As always, the food is OUTSTANDING! We will definitely be back! read more

First Watch - Chickichanga, potatoes, fresh fruit - Breakfast & Brunch Near Me - Hershey, Pennsylvania

Food was great, a little pricey for what it was but still a very good brunch spot that's not a chain restaurant. The wait was a bit long, 40 minutes and our food took a while to come as well. But still if you aren't in a hurry I recommend this place! read more