Ol Faithful is what I call this five guys. I forgot to Get a picture of the actual food, but at 11:30 i walked in to great service and got my meal in less than 5 minutes and it tasted very fresh. Sods machine was out of peach drink and the fries could have been out maybe a minute earlier. But clean tables and floors and good food is always delight. read more

Five Guys - Burgers Near Me - Round Rock, Texas

First time entering at this five guys & last! We entered & felt uneasy Nicolas took our order & it was okay. When we got our order my husband asked about the milkshake we ordered he responded rude that he was making our food first. Yall shouldn't have rude people working here. After that he was just pacing the whole time meanwhile looking at us. We didn't feel safe so we packed up our food & left the restaurant. read more

This was my first purchase at this burger joint on 10/25/24. My second time to have Five Guys. My first time to try their burgers was in northern California when I used to reside there. My work company had treated. I took my family here and this time. It was my treat. We decided to dine in. Order process was easy and quick. Service was good. We ordered three bacon cheeseburgers with all the toppings, two fries and three drinks. The burgers are pretty big and tasty. The fries are abundant although I don't each much fries. I was in disbelief at the total bill $68.68!! :O My family was also in disbelief. I advised them that this was my treat this one time only at this burger joint as they had never tried Five Guys. This location is pretty big, bright and pretty clean. Unfortunately, I have to say that I won't be back to any Five Guys establishment in the future. I would rather go to In-N-Out burger and eat old fashioned burgers that serve fresh ingredients and I know I wouldn't be spending as much as I did here. read more

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We have been coming to Five Guys several times for a quick burger meal and I think their burgers & fries are better than the other popular franchise burger spot (founded in CA. you know who I am talking about if you're a burger fan). AMBIANCE/LOCATION: The place is spacious and bright, they also have four tables outdoors in front of the restaurant. SERVICE: Staff was friendly and service was fast. If you dine-in, they offer free peanuts while waiting! Their roast peanuts were crispy and good. FOOD: We like to order online for pickup because it saves so much time! Their burgers are always fresh and good! I like that their burger patties are not salty, so you can taste the freshness of the ingredients, and the fact that I can customize my own burger is a plus! We also like to get their burger bowl (with no buns) with a lot of veggies whenever we run errands all day while being on a low carb regimen. Their fries are good when you eat them fresh and I love that their fries have skin on (which shows they are made with real thing and not so processed). We had their milkshake (bacon, Oreo, and salted caramel), and it was delicious with a lot of bacon chunks in it! PRICE: Nothing to complain about this place really especially the food. The price is reasonable for freshness (made-to-order), taste, fast service, and customization (with & without extra charges). VERDICT: All in all, if you like fresh & fast burgers and love option, this place is for you!! read more

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I went there and they said they opened at 11 it was 17 minutes past 11 and there was 5 staff and not a single person help me I waited for 10 minutes standing waiting for them to open but never did, read more

Burger was juicy and good. Totally rated burger. 10/10. Fries were over cooked but edible. $18 after adding bacon. Staff attitudes came free I guess. Cashier acted like he was being forced to work there and our order was a grueling task. The chick who put the bags on the pick up counter though..... eye contact and pure distain. Like Btch what did I do?! . Expensive food should at least be sass free. Have a better day guys. Life ain't this hard. Bathroom has mold on the metal partition and urinal in the men's room (husband showed me pictures). Get a tutorial on how to Clean a bathroom.... read more

all I ordered was the regular fries and it took 20 minutes to get it. It wasn't busy either but everyone working there moves around like zombies. read more

Honestly not sure what's going on in there and how hard it is to run a Five Guys but must have been a HARD task. One order of fries cost $8 and took 16 minutes!!! Salty salty salty beyond belief. That will be our last time visiting. read more

I'm not even kidding when I say this is the amount I received and for $8. So disappointing usually Five Guys is known for giving you so much fries that it over flows the bag. I haven't been to Five Guys in so long and was craving it and this just ruined my experience. I hope to get my $8 refund back Five Guys Round Rock. read more

Five Guys - Burgers Near Me - Round Rock, Texas

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The burgers and blt are massive! Fresh ingredients make a difference. The fries had a tad too much salt but I'm salt conscious so I don't use much. They would have been better if they hadn't been luke warm. No reason for not serving hot fries. EVER! read more

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Wish I could rate this 0 stars. Ordered a regular fry and received what seemed to be a kids size fry and proceeded to pay $25 for a completely underwhelming meal. Save your money and go ANYWHERE else read more

Five Guys - The Regular Cajun Fries - Burgers Near Me - Round Rock, Texas

Sign says open but they are randomly closed. The manager seemed annoyed that she needed to tell customers they are closed. Turn the sign off. read more

Five Guys - Closed. - Burgers Near Me - Round Rock, Texas

Great place for fast delicious burgers (and fries, hot dogs, shakes). This time I got a cheeseburger "all the way" for hubs and their fries to share. You can pre-order or order in person when you get to restaurant. Staff were really friendly and quick and attentive! Food came out quick and "well done" to order. Fantastic food at a decent price. Highly recommend!!! read more

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They take the trash cans away when you come in 30 minutes before closing. Was not a pleasant experience

Over 50$ for two kids burgers, one adult burger, 3 fries, 2 shakes and a medium soda... SERIOUSLY?!? I just about told them to keep their food! This is ridiculous! My two boys and I came for a burger at a fast food place... and seriously it wasn't that good. Fries are just loaded with grease... the burgers are nothing special and their 5$ each shakes were nothing to get excited about. I'd much rather eat at In and Out!! By far they have a better product! I mean over 50$? For that?!? Not a very good value especially when it is a very sub par product!! read more

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They give the most generous serving of fries so I ordered seasoned fries and they were hot, fresh, and delicious. I watched a video about how they make their fries, they take whole potatoes and clean them extremely thoroughly, and prepare them from beginning to end in store they're not frozen like how the other fast food restaurant do it. And that's what makes their fries a level above the rest. read more

Five Guys - Large Cajun Fries - Burgers Near Me - Round Rock, Texas

Debated between 2 or 3 stars. Burgers were good as usual, but the fries were super salty. I have been to 5 guys many times before and while they are always pretty salty this was next level. Biggest complaint is the service. Placed on online order and checked in when I got there. I sat and waited for 20min and when the manager realized I had been there with no food they asked are you waiting on something. Then the person who I checked in with said he is the mobile order. That is when I realized my food had been ready for 10min getting cold because no one communicated that I was there and checked in. read more

$50 Bucks and you can't even get a clean table but my the restroom , No ketchup, Service sucks and has a messy restaurant . I would rather go to a Texas Roadhouse for this type of $ if I'm not getting the type of service they are asking for $$ read more

Its Friday so why cook right? I told the family we are trying a new restaurant tonight. We decided to door dash it and I will tell you it was faster then what I thought it would take. We ordered 4 bacon cheeseburgers a bacon dog and 2 large fries. I always heard about the fries over flowing in the bag. When I opened my burger I was surprised at how juicy it looked. I usually don't order burgers since they are not my favorite. But this was great. It could use a little salt but I still enjoyed it. I got mushrooms, grilled peppers, grilled onions, extra tomatoes, pickles, lettuce, mustard and ketchup. What I didn't know if they are double meat patties. I finished about 3/4 of the burger and 1/2 of my fries I divided up and I am full. We will order from here again. read more

Five Guys - Bacon Cheese burger - Burgers Near Me - Round Rock, Texas

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I'm giving this location two stars only because of the food. I placed an order online at 12:43 and was given a time of 12:50 that's it would be ready. I received a text that my order was being worked on and I should text when I arrived. I did so at 12:51 and watched everyone else come after me and get their order while I waited. Finally at 1:03 I decided I should make sure I was at the right location, even though there's only one five guys in round Rock. The girl at the counter said they didn't have an order for me and I told her I did it online and she looked down at the machine and said oh it didn't print. She also gave me an excuse of it hasn't been working properly. I told her then she should let someone know and also check it. Miraculously she found my order and I had it completed in about 3 minutes. No one apologized just another guy walked up and said yeah we've been having problems with that. I again said then you should tell someone to fix it. I attached a picture of the receipt that was on my bag which is time stamped with order time and expected time of pickup. Someone is lying or very careless, either way I should have at least been given an apology. There is no reason for people to not respect a customers time read more

Five Guys - They clearly lied about never getting my order and also have it marked ready at 12:50?? - Burgers Near Me - Round Rock, Texas

Burgers are damn good People are nice Bathrooms are clean Fries-omg so good So plentiful too!!!! Love the joint and So do the kiddos! read more

A little better than your average fast food burger, but at twice the cost. Spent about $50 for my family of three...for fast food. Three cheeseburgers, two large fries, two drinks, and a shake. $50. Definitely not coming back. However, the food isn't bad. I had no complaints about the food itself. The burgers are cooked to order. The fries are very thick and kind of sweet. Definitely not everyone's preference. The shakes are decent. Everything else is pretty bad though. The customer service isn't any better than any other fast food restaurant. The food takes about 10-15 minutes even if the restaurant is empty. The restaurant itself looks like any other fast food restaurant. You still have to clean up after yourself. How is Five Guys getting away with the prices they charge? I don't get it. read more

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Out of fries. 15 min wait with 2 other customers in the room. Clearly understaffed and understocked. Loved my burger as always, and the staff that was there was kind! read more

It was significantly more expensive to order food for two people than I had expected. ($40 for 2 WOW)! The customer service was pleasant but not a game changer. Felt kinda dingy read more

I stopped by for a burger. I walked in. I was welcomed, but told to wait. There were no customers inside. There were 3 workers in the store. After approaching the counter, I was asked to continue to wait by the manager. After waiting for 5 minutes, my order was taken. I did not feel valued as a customer. A delivery guy walked in and they catered to him. My food was prepared out of order as the person behind me received their food first. When I asked if the fries were hot, the employee responded with an attitude. They were wearing gloves, but the employees were wiping their gloves on their regular clothes. This was bad all around. My burger was smashed and my fries were cold when I got home. They were terrible in all facets of CUSTOMER SERVICE. read more

Whoa! I nearly fell over when looking at the prices on the menu. They have doubled their prices since I was there a few months ago. Forget about the extra large portions of fries they gave before - barely got any in my cup for $5.99 medium. I'm not going to pay over $10 for a burger here either. Lost this customer. read more

its not clean at all the restroom is disgusting i found cockroach in the men bathroom and the food wasn that good im from NC and its way better over there, the service in not that's good the table its not clean and the floor too. read more

Terrible. Are these the only people they can get to work? Ordered and order was never made, then when I got a refund the dude charged me 5 bucks for the drink which tasted terrible as well. Zero dead pan personality with no friendliness whatsoever and I think that was the manager. Will never be back. read more

Always like their fries. The burgers are great as well. It's nice to have a gluten free option with a lettuce wrap, but their food is in the pricier side. And there is not a drive through. read more

This place used to be nice, but it didn't seem the same, today. I just visited 4/4/2022 and they only had one person working in the kitchen, and their soft drinks were out of order. One drink machine has been turned off for a few weeks, and the other one was out of several popular flavors, such as Dr. Pepper. Considering their handburger meals usually average about $18 a person, I was disappointed. read more

CAJUN FRIES. Thats really the only reason I go thee. Wished they had a good chicken/turkey/proper veggie patty for a burger...but alas they dont. No matter the fries make up for this. They are hand cut and medium sized and absolutely delicious with that cajun seasoning sprinkled all over it. The look of it can scare someone who isn't used to spicy food, however I find that the seasoning isn't as hot as it appears, and not salty at all either. They also give you a very very good heaping. I got the large...OMG filled the bag...so next time ill stick to a med sized. read more

Five Guys - Dining area - Burgers Near Me - Round Rock, Texas

Ordered x2 burgers, a regular French fry with Cajun seasoning and x2 drinks. I paid 38.00. Received to what I believe was a small fry and NO Cajun seasoning. I ordered no pickles as well as no mustard, both were put on. Disappointed how they can charge that much for the service that was given. Really expected better. read more

Five Guys - Burgers Near Me - Round Rock, Texas

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Mostly, I like coming here because I love their "cajun fries". Generally a good burger, but sometimes their service can be uneven. Came here a few months ago, ordered a burger w/toppings, they provided a deconstructed version of the burger....in a box. I asked them what happened, and they just put it back together and wrapped it up. Burger was already cold, since it had been left completely apart, left out to cool with congealed cheese, and then just piled in pieces back together. Last night was just fine. Don't know. read more

We ordered bacon cheese burgers to go. Not bad except that the burgers didn't have any bacon.

Most expensive burger I've ever eaten. Haven't even gotten my food yet but I won't be back for a $20+ burger, fries, and drink.

Horrific experience with the staff. Our daughter picked up an order and when she got home we found there was an item missing (which was on the receipt). We called and asked that they simply refund the amount of that single item to the credit card that was used for the purchase. The staff member refused this simple request, and instead asked that we return to the store to pick up the missing item. We explained this was a 30-minute round-trip that we didn't wish to make, and again requested that the amount be refunded to our card. At that point, the staff member hung-up on us. Needless to say that was the last time we will ever go to Five Guys. read more

Pros: Food is good Cons: - this location smells like the nail salon next door - even though I order online I still have to wait at least 8 mins almost every time for them to start the fries - curb side isn't executed well. I've been ignored 2 / 3 times when I've tried it. Lost 15 mins each time. One asked me if I had an order..I said yes..they said, 'oh, is this the Porsche'? I said "yes'. they said "we didnt' know what that was."...omg, that's so dumb. Use your cell phone if you have to figure out what a 'Porsche 911 Silver' is. - employees at this location bit clueless compared to arboretum - they were not wearing masks for a very long time. Very inconsistent management. They went from 1 employee with a mask one week, to 6 employees no mask the next week read more

Ordered 3 burger bacon cheeseburgers (2 little, 1 big). The big one was smallest of all and single patty. None of the burgers came with bacon. We were told they were out of bacon after we paid, waited for 15 minutes, and received the burgers. Not offered refund. Chalked it up to ice and supply chain issues. After we finished eating our burgers, someone behind counter gives us a container of bacon. I am not sure if they need more help or just don't care to uphold brand standards. Not a $12 burger. Better off getting whataburger. read more

Five Guys - Bacon that should have been on burger - Burgers Near Me - Round Rock, Texas

Pricing have went up but way too high here. No kids meals so not good to bring kids. $44 for 2 adults and two kids. 3 burgers, a small fry and a hot dog. No drinks. Definitely not an $11 burger. Not even $10. read more

Good Damn burgers, order how YOU want it!. Be careful and regular here is double meat. Not that, that...is a bad thing? Terrific fries, some of the best from the burger joints, add Cajun spice to em. Muchos gracias. Music is too bloody loud and generally from an era that anyone under 30 won't recognize. Free peanuts galore, not that you need them. The burger and crazy amount of fries will tide you over for several days. Shakes are genuine. This place costs more than the general burger joint but they are really good. Drink bar with soda, tea, etc. Place is usually clean and well maintained. WARNING: Jalapenos are real. Yummmmm. Bacon too for that matter. read more

Five Guys - Drink station - Burgers Near Me - Round Rock, Texas