I love the juicy burgers and the different and delicious flavor the fries have. The peanuts are and awesome add on!!

The Burger Wars continue as the new players continue to arrive in town, but in our book, Five Guys just beat out In N Out as the best fast food burger. If you order the regular burger, you won't be hungry as you are after eating a Double Double. It tastes better too and you can customize your burger too with 15 toppings at no extra charge. That gives you hundreds of possible combinations. Unless you have a big appetite, don't order the Regular Burger, get the Little Burger instead. Same goes for the fries, which are light years better than In N Out, but still not as good as many other fast food chains. The large fries feeds 3-4 people and the regular fries feeds 2. Cajun Fries are an option, but you quickly grow weary of them as they are seasoned far too heavily. More is not always better. The bread could be better and the meat cooked less, but this is a flavorful fast food burger and it's only five bucks. read more

Ok so I know 5 guys has plenty of reviews. Many people giving reasons for the 5 guys vs In-n-out debate but im here to argue why they are two different animals! Five Guys: you order a burger know your getting 2 patties, standard. You have to specify the single. Is more expensive, but the patties are larger, and you have a much wider assortment of condiments (mushroom lovers, im looking at you!). 2 kinds of fries, regular or cajun seasoning (I always go cajun). Be prepared to share your order of fries... your getting a lot. Peanuts while you wait, always nice. They also have hotdogs, not just burgers. I havent ordered one yet but I hear they are decent (no Luke's but that is another debate for another review) In-N-Out: Even more simple menu, burger, cheeseburger, double double. Yes there are many variaties that you can get. Check out my review for some of the 'secret menu' items. So, if my friends decide to go to Five Guys, im not complaining, but im only ordering a burger and going to mooch fries and go to Albertson's for my soda. For what I spend on 1 combo at 5 guys I can have 2 at In-N-Out (im not sayin'... im just sayin'). And well I might be lazy and just get the combo and put it on my credit card, yeah ill be making payments for it. In case you couldn't tell im a In-N-Out guy BUT (and that is a HUGE but) sometimes you get a hankerin' for a different kind of burger, and when it strikes 5 Guys is there is satisfy. read more

After all the hype I had to give this place a chance. Better than In N Out? I think this is a bit of a stretch and here's why: Let's start with the french fries. My god these things were greasy, limp, and undercooked. I don't know if this is how they are supposed to be or just a one time mess up. It looks from other reviews that this is how they always are. In N Out's fries are FAR superior. 5 Guys does have an option for Cajun Fries, I am not sure if that would be better. The burger was indeed good. Fresh ingredients and beefier patties than at In N Out. You also have the option for a greater spectrum of ingredients (jalepenos, green peppers, mushrooms, bacon, hot sauce, and a few others). The burger was ample sized and tasty. Would I consider it better than In N Out? No, but I would consider it on the same level. The fact is these burgers are very different. In N Out has its own unique flavor, that while good, is not necesarily what I always feel like when I want a burger. 5 Guys is a great alternative to In N Out and definitely in the same league for the price. read more

If each of the five guys sprinkled some seasoning on these patties, we'd be about where we need to be with these burgers. I'm not going to turn this into the old, polarizing Five Guys vs. In-N-Out debate. There is room in my heart for burgers of all stripes, provided the burger does for me what I need a burger to do, which is be totally delicious. In-N-Out is consistently, unfailingly delicious, so it's a good bench mark. I'm not going to do you the disservice of telling you why this burger isn't as good as another burger. Rather, I'm going to point out where these hot patties fail and hope for an improvement. I could say these burgers lack a certain je nais se quoi, but I think they're just under seasoned. Salt would do so much for this meat, i.e., enhance the meatiness. I know there's meat in there, but I'm missing the savory, juicy, grilled taste of it, which is one of the primary ways a burger can be delicious, you know, by having that taste. And, you know you can't salt AFTER the fact. It just doesn't work. Two patties instead of one. You have to get a regular burger or a baby burger, or whatever it is, if you're an ordinary person who doesn't need double the beef in your burg. Where I come from, which is Phoenix, AZ, a hamburger has one burger. A double hamburger has two burgers. I know this isn't the simple, humble tradition of my hometown because I have eaten burgers all across this great globe, and know of such things as double-doubles, triple whoppers, and quadruple-bypass beefapaloozas, each of which tips you off to the number of patties you're getting. Am I complaining about more for less? No! I'm complaining about not knowing what I'm getting into. Toppings. Yes, you can go all the way, and get all the toppings you want, including grilled onions and mushrooms. I've gotten the mushrooms, and they imparted nothing but undesirable texture. They were sweaty and rubbery, a mere distraction and unwelcome mandible workout. Can we cook these in butter or wine, please? Also, you can get steak sauce and other wild toppings, but then we're just disguising what should be the meaty goodness of this fine fist steak. See burger je nais se quoi discussion, above. Fries. Deep fry anything and I'll like it. The fries are pretty solid. Fresh, best eaten in the store because they go limp quick. The seasoning is tasty, maybe we could borrow some for the burgers. There are two confusing sizes, but the friendly face at the register told me I could feed up to four with the larger of the two. She wasn't wrong, but we polished them off. I have never had less than super-friendly service here, and give major kudos for free peanuts. Local establishments, take a page and offer free peanuts, whydontcha? This burger is fine, but it never launched a thousand ships or anything. read more

Finally got to eat here after hearing SO much about it. As I write this review, I have now eaten at 3 different (2 in Tucson, 1 in Chandler) 5 Guys in the last 4 weeks. What can I say, best burger at a fast food chain. When you have been traveling as much as I have lately, gotta get a burger when your in a hurry. The burger here, is a real burger. Thick and juicy. Although, I confess, that I am hooked on the grilled cheese. It is sooo gooey and cheesey and the bun is so soft. So I get the small burger and a grilled cheese and eat half of both. They are both so good, I can't decide. I love that I can come here with someone, order a regular fry ($2.69), and still not be able to finish them! These fries (in my opinion) are the BEST fries of all of the chains. 2 things I don't like: 1. No milkshakes??!!! That just doesn't make sense. 2. The atmosphere; more specifically all of the signs bragging about how good they are. What did they do in the beginning when they didn't have all of these accolades??!! I just find it annoying. read more

This place was terrible. I orderd food for delivery and they gave me the wrong food. Had to drive 45 min out of my way to get my girlfriends burger they fucked up. Manger didnt even have the courteousy to make our whole order. Will never go there again. Shit service, shit food read more

I am going to make this quick and sweet.... Good burgers, the lines are long though, and i don't feel that the wait + the price for the burgers are really that worth it. Cajun fries are good, but nothing special where charging me almost 3 dollars for a regular size was worth it. I'd come back, but only if my friends wanted to come. It is a little pricey if you want the standard Burger ($5-6), Fries ($3-4) and drink ($2-3) combination..(oh they don't even have a special price for getting a "combo".) So when it is all said and done a burger, fries and drink costs $10+ If i am digging in my wallet that deep, i'd rather hit up zinburger... All in all decent place, $5 dollar burgers (keep that in mind) they are tasty for sure. But at the end of the day if you arent willing to dig in the wallet a little more keep driving past... oh yeah big groups good luck finding a table...you have to be patient and kind of hawk tables/stand and watch people eat till they feel so uncomfortable they move. If you can call in your order do that instead...then you have your own separate short line to pay and wait for you food. (so much of a better idea btw). read more

Food is good, customer service is trash. I called 40 minutes before closing and left me on hold till they closed. Employees suck, and best way to get your food is by placing online order. Wish I could give them zero stars. read more

I was really looking forward to a great meal due to the fact that everyone I talked to said it was way better then In n Out. Not even close. There was really no flavor in the meat. I didn't get a sauce because i wanted to taste the flavor of the meat. The onions weren't plentiful and the bun wasn't special. My wife and child went and spent 32 dollars. Hardly cheap. In n Out is so much better and way cheaper. To top it off we were swatting at flies the whole time we were eating. I will not be going back. read more

It's been a long time since a Five Guys experience but I'm glad I gave it another try, and at this location. We missed the lunchtime rush by about 15 min so received quick service. My cheeseburger totally hit the spot - I love all the toppings you can choose from! It can be as basic or as complex as you'd like. The meat was juicy and packed with flavor. Handcut fries were hot and plenty to share. read more

five guys burger is a great place for a truly decadent burger and fries. This place you can get a nice burger if you want to throw your cholestrol to the wind! The burgers are very tasty and the fries are good with the cajun spices. The decor is intersting with the primary colored red and white tiles that are arranged in the purina dog chow checkerboard logo, and the bags of potatoes guide you directly to the cash register like cattle being hurded. but all in all a great place to get a good burger! read more

Here's another veggie person hitting a highly touted hamburger joint but I had to see what all the fuss is about. I'd read good things about their veggie sandwiches and fries. I had the veggie/cheese sandwich, and though exceedingly messy that only a fork could rescue, I'd give it 5 stars for taste. The French Fries: My, oh, my. I feel like a traitor here but what a disappointment. Presented in a paper bag with lots of grease stains to brag about, they honestly were soggy, limp, and greasy and unevenly cooked. And why on earth do they give you so many??? Definitely a sharing entree. We hit the place around noon and it was busting at the seams with people. While you wait in line, you can munch on bowls of peanuts in the shell. Don't know why you'd want to do that, but there they were. One other thing I kinda didn't like: Many restaurants have a wonderful aroma in the air. Inside 5 Guys it smelled like raw hamburger meat. I think they might need to power-up their kitchen fans and let some of the good smells from the kitchen waft into the dining area. I'd love to return with hamburger-eating friends to see what they think of their famous burgers. And then edit this review accordingly. read more

It's a basic Five Guys. You get what you should expect. If you haven't been here, let's say you won't be disappointed by how it's been rated has the best basic cheeseburger in the country (beating McDonalds, Burger King, Wendy's). It gives larger portions and unlimited toppings. Free unlimited peanuts. read more

After reading some of the reviews. I was fully expecting to be disappointed. As It turns out, this was a pretty good place with pretty good food. It is not someplace I would go out of my way to go to, mainly because of the prices. I thought they were a little steep for this type of establishment. The hamburger was pretty good and the Fries were hot. read more

My kids are burger crazy maniacs and especially my 14 year old son who now has tried every tripple stack available on the market. Five Guys is one of our favorites up there with Fudruckers and Zinburger because they are consistently fast, fresh and generous and they get your order right. Meaty delish burgers and AWESOME home-made fries and more fries than you should eat...so share. read more

It's a chain, so if you've been to one take comfort it's just like the rest. Good staff not too long of a wait, clean, everything five guys is anywhere else. If you are new to the burger read on. Come here if you are a carnivore or true burger buff. Unlimited toppings plus great portions make this a wonderful last meal. And oh me oh my the cajun fries that literally won't end everything in this place is even better than whatever you have heard. Not an all-out carnivore? This could be blasphemy but they actually make the best fast-food hot dog I've ever had. The dogs have all the available toppings as the burger, except getting a hotdog won't make you feel like a piece of solid granite after. Which gets me to my negatives these burgers are seriously heavy. You will feel your heart actually working after one, though you will forget about it all over again once you drive by again and have to walk in. The second negative, which is a big one, is the price. Ten bucks for a combo just isn't fast food pricing. Not saying it isn't worth it, but don't come walking in thinking it's just casual lunch-fare money. read more

One word. Yummy! Burgers are fresh and tasty. These are not gourmet burgers so keep that in mind going in. Way better than In and Out....by a mile. Fries were good and plentiful as well. The place was crazy busy and the line was out the door. Not enough seating but I think they are going to expand next door soon. Glad to have another burger choice in Tucson. read more

It was pretty good - I would eat here again. Context is everything with places like this. Is it the best burger I've ever had? Of course not. It's a fast food restaurant. That said, for a fast food restaurant, the burgers are quite good, lots of toppings to choose from. I liked the fries - they are thicker which is my preference, and the cajun seasoning is very tasty if quite salty. Comparisons keep being made to In-N-Out for good reason. I understand why people would prefer either one based on personal tastes. Myself, I don't like the thinner shoestring fries and I find In-N-Out to have a strong flavoring that while good at the moment, really sticks with you (and the interior of your car) in a way I don't like. Given a choice, I would prefer Five Guys. In the greater fast food world, you're never going to confuse either with the ghetto-fare served by McDonalds. This is fast food made by companies that still give a shit about quality. read more

Excellent burger with just about every topping choice you can imagine. Very fresh ingredients and great fries. Sort of like In n Out, but way way more toppings and no bible quotes hidden on your cups and such. The free peanuts are a nice touch I'd have given them five stars if the prices were a little lower, but that won't stop me from coming back. All in all, I'm definitely impressed. I'd go out of my way to eat here again read more

Great food! Great service! Never frozen! These burgers taste like something you'd make on the grill at home. We love this place. I would highly recommend Five Guys! read more

To be honest i would rather save the money and go to Inn and Out or just drive farther and go to Lindy's i'm not quite sure why people like this place but maybe i am just picky about my meat and potatoes =] however one day the bf and i decided to go because the over powering smell they pump into the air mildly smelled appealing that day. . anyways the burger was dry and the fry's were soggy and way to overpriced for fast food so ya ill pass on all 5 guys read more

As a person that always special orders their burger, I appreciate this place. Being able to customize your burger toppings without being looked at like I'm a crazy demanding diva is a welcome relief. My burger was really good. The noise level in there was a big negative. Music waaay too loud. The music was so loud I considered giving this place 2 stars. Eating inside would be impossible for me. Overpriced as well. Family of 4 for about 28 dollars? That included 2 burgers, 1 little burger, a hot dog and drinks. I would consider going in - and getting a burger to go. Too much for what you get to bring the entire fam. read more

They should tell you the burgers are doubles when you order, I thought the little burgers were for kids or sliders.... The flavor was ok and the toppings were good. Wasted food and money not understanding the menu..... read more

Years ago, I had my first 5 Guys burger while visiting family in Virginia. My brother-in-law, who is from the West Coast like us, kept saying how good these burgers were and how he thinks they even beat In and Out (which is broadly considered the standing West-coast favorite). I told him no way would I like any fast food burger more than In & Out. Well, in addition to eating my words, I was also eating a delicious burger. 5 Guys was a hit with me and my husband, and we have since lamented no West Coast 5 Guys to get our fix. Until recently. When 5 Guys opened in Tucson, I had hoped to recreate that delicious (if not a heart-attack waiting to happen) burger, and I wasn't disappointed. A Junior burger with cheese and bacon is just about as good as a fast food burger gets, in my opinion. Healthy? Not on your life. Mouth-watering? You bet. Be advised, a "regular" burger there is a double patty... usually their junior (single patty) is more than enough to fill me up. The fries are also quite generous, and unless you have a huge appetite you can probably share with your dining companion(s). Take your pick of toppings, even fancier items like mushrooms and grilled onions, with no extra charge. However, if you're looking for diversity of items, much like In & Out you're limited to burgers and fries. The place is usually busy, so try to go during off peak hours if you plan on grabbing a seat. Also, great for a casual meal but not so much for a business lunch as the music is played rather loudly. If I could make a wish-list, I would ask that they add a drive-through... and perhaps one on the Northwest side of town! read more

Most delicious and fresh fries! Once, I heard a friend say he didn't think the Cajun fries any special --I ALMOST gasped. I LOVE the fries, they remind me of the fries at a seafood restaurant on the very tip of City Island by the name of Johnny's in the Bronx. Fresh cut and not too crispy; perfect for soaking in a little vinegar. They give you a boat load and you may end up eating every last one. As for the burgers, they are as fresh as the fries. Lots of toppings, or few, the burger is delish! A go-to Burger Joint overall. read more

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I got my order to go. So when I got home 10 mins away everything was starting to get soggy.. Boooooo! Next time I'll eat in. Anyways the burger tasted almost just like a big mac. The fries were ok, but there was toooooo much. I also noticed to many employees standing around and chatting and maybe out of 12 people behind the counter 4 were really working. read more

New to Tucson (and to me) my wife and I decided to head over and try this place out. The line was out the door (almost, but not quite as bad as when the first In N Out arrived.) Total wait time from getting in line to getting our food was about an hour. Not unexpected for a new burger joint around here but...IT'S A BURGER AND FRIES!!!! I don't wait 30 minutes at a sit down restaurant! That being said, I got the "normal" bacon cheesseburger with "everything" and it was pretty tasty. I don't know if that's because the burger was tasty or because it sat on top of the fries in the bag and absorbed some of the extra grease from them. I like the cut of the fries, thick, and with some chew to them, but the grease stained paper bag was off-putting unless you have an angioplasty already scheduled. Overall, I'm a fan, or at least I will be if they decrease the line significantly. That doesn't mean it'll be a regular stop though. I am a little healthy. read more

I like Five Guys. To me the best description of their burger is a really good burger you could make at home. There isn't special secret sauce, or crazy ingredients, it is just a good burger. People say its pricey and I can somewhat agree. My go to is can I make this at home for less? The answer with 5 Guys is perhaps. If I were making half a dozen burgers for friends, it would probably be cheaper to make them at home, but if I just want a burger, it easier and cheaper to grab a 5 Guys burger than to buy all the ingredients and make just one. As for the fries... they are okay. The East Coast vinegar twist is fun but I am not really a fan of the fries at any of the standard burger joints in town. (Dare I admit it? McDonalds has my favorite fries...) I grab peanuts instead of fries and they are free! read more

Burger: the burger is big bun too greasy. Lots of choice in toppings meat good quality Place: good music good looking joint, great energy from staff Peanuts are a plus. read more

I don't prefer chain food, but their burgers are good and I'd happily return. Its a simple formula: fresh food, grilled to order just like you'd do at home. Its not "fast food" but you likely won't wait long either. Our burgers were awesome. The fries were good, but not my favorite. (Fry serving size is huge.) If I had a complaint, where are the milkshakes? Burgers & shakes are like apple pie & ice cream. And until the honeymoon wears off, you're likely to have a line. Fun, tasty, reasonably priced, and options for those not wanting burgers (i.e. better than In-N-Out). If you like burgers, you'll like Five Guys. read more

I had a great experience with Five Guys today. The restaurant has a really nice classic feel to it and the free peanuts are just too tempting. My cheeseburger and small fries were a little expensive compared to other fast food joints but I feel like I got my money's worth because the burger and fries (and boy, were there ever a lot of fries!) were great. I didn't leave hungry, at any rate. It would be a terrible oversight not to mention the service. Everyone was pleasant and energetic, and I had two people tell me to let them know if I needed anything, which is honestly better than I get from some waiters/waitresses. Five Guys also has a wide variety of soda, including Cherry Coke, which is great. All in all, I was very pleased. read more

I take my burger all the way! I love the fresh cut fries and speedy service . I will definitely be back

Honestly giving this restaurant 1 star is generous. This eating establishment was a disgrace to the any five guys corporation. Service was ass. Forgot to call out my order and held it behind the counter while it sat and got cold. This place needs to get it's shit together. I would rather eat my right nut then eat here again. read more

Really good food here people. I dropped by last week, a few days after they opened, and ordered up a Bacon Cheeseburger and some Cajun fries. After waiting a solid 20 minutes in the jam-packed restaurant, my number was finally called and I received my burger-- to go, thank you very much. I seriously hope that the rush dies down in there (I've seen the line flow out through the front door just about every time I've driven by) because there simply isn't enough space for the crowd. I get home and hungrily tear open my bag and examine my burger. It's huge. 2 3-4oz beef patties with fresh toppings piled on, and some of the best cheese I've ever had on a burger. But what's this? They FORGOT my BACON!? This is an injustice. Something that made this place stand out to me was the amazing assortment of toppings for burgers, and here I am, having paid for bacon on a burger only to receive, well, no bacon! For this mistake, I only can give them 4 stars, even though the juicy and delicious burger and zesty and well-seasoned fries I ate was well worth the $10 I spent. Don't pass on the fries, ever. They were amazing, perhaps only to be outdone by those of Wingstop. I'm craving these fries as I type. Alas, be prepared to pay out twice what you'd spend at In N Out, and be ready to wait 15-25 minutes for your food (so get comfortable). While it seems that the employees have been told that they do NOT compete with In N Out, Five Guys is going to have to accept that In N Out IS their competition whether they like it or not. They've even got the same color scheme! Just because one is "fast" food and the other isn't, it doesn't mean that they don't have to fight for the same client base. In the end, I see myself enduring the wait at Five Guys in the very near future so I can once-again sink my teeth into the amazing burgers they craft from scratch. But don't take no guff if they don't get your burger order perfect, because that's an injustice that no lauded food establishment should be dealing out. Enjoy! Btw, what's with the peanuts? read more

My son and I went there for the first time today. He got a hamburger and I got the cheese with everything, both come with two patties. After my first bite, I told my son "this is really good!" I ended up finishing the very large, incredibly juicy burger in about 2 minutes because it was so good. The burger is very filling. I had mine about 6 hours ago and I'm still full! I think they fat content on these burgers must be over 20% (just a guess) but they are really yummy and a good buy too! My son finished his adult sized double hamburger and some of his fries really quickly too and said we should go back again soon! He also was the one who said we should make sure to post a review and give them 5 stars! They deserve it! read more

The only thing here that's good are the peanuts and the fries. I got a fully loaded burger on 2 different occasions and it taste bland like nothing. The fries are good but there's definitely better fries and I can buy my own fresh peanuts I'll will never return or ever consider wasting my cravings or money at this place ever again. read more

Terrible service, watched while 5 orders who came in after us received their food before us. Not even an apology from whoever was running that joke. read more

My experience here was horrible, and it was because of the music that they were BLASTING. I came in with my brother and our two friends on the Sunday after Christmas. It was around 9pm, and it looked like a ghost town inside the restaurant. We walked inside and heard the music. It was played out, terrible Pop/Country. It was so loud, I thought we were being Punk'd by the staff. My little brother and his friend spent $33(!!!) on 2 burgers, 2 fries and 2 shakes, which seems super steep to me, especially when all their add ins are "FREE!". I had to ask the difference between a small burger and a regular burger, and the person behind the counter patiently and nicely explained that it's a single or a double patty. Why not just call it what it is?!? I hate it when burger places have gimmicky menus. Anyway, I opted for a "small burger" which was under $5 for everything. The patty was good, but the burger itself was nothing special. Same with the fries... Meh. But, back to the music. It had cleared out all of the other customers that came in after us. When the second terrible Christmas song came blaring on the speaker in between the stupid pop/country (remember... This was 2 days after Christmas), I asked my little brother if he would mind leaving and eating the food at his place down the street. The music was so loud, I couldn't get used to it even though I was trying! He said "Five Guys doesn't really taste good if you get it to go." Ugh! That's a red flag, too. Maybe a 1 star is a little harsh. I never asked them to turn it down, but the music was SO LOUD I figured it was intentional to get us to leave. The prices are too steep. The food was just meh. I'll definitely take my business to In-N-Out and not this mediocre establishment that obviously doesn't care about their customer's experience. read more

Let me settle the five guys vs in and out debate once and for all- they are DIFFERENT. And there are as many reasons to like one as there are the other but for DIFFERENT reasons. If in n out is your ideal preparation and flavor profile, chances are five guys won't measure up and vice versa. It's not even like comparing apples to oranges- it's like comparing Granny Smith to red delicious- some like some and hate the other. With all of that said let's move on and talk about the food, value, service,and atmosphere- not how it compares to every other DIFFERENT burger place in town. Clean and bright with fast service, salty and tasty food, free peanuts, and big portions. Great for exactly what it is... read more