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Five Guys

3.2 (53 reviews)
Open • 10:00 am - 10:00 pm

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FIVE GUYS ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for groups
Outdoor seating

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Recommended Reviews - Five Guys

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Dan R.

"You better watch where you go and remember where you been That's the way I see it I'm a Simple Man". (Charlie Daniels) We overlook them sometimes, take them for granted, and don't even think twice when they cross our path. So let's reflect for a short time on the simple pleasures of life. Like a really, really, really good hamburger. Truthfully, I don't eat hamburgers a lot, except for the occasional turkey burger. But I had a real deal beef hamburger last night and it was absolutely wonderful !! The dining room was pretty crowded and we saw a lot of families with young kiddies there -no doubt the result of their menu (burgers, dogs, fries and shakes), free peanuts, and family friendly pricing structure. If you want a hamburger at Five Guys, be aware that you have a lot of hamburgers to choose from. Their menu boasts a Hamburger, Cheeseburger, Bacon Burger, Bacon Cheeseburger, Little Hamburger, Little Cheeseburger, Little Bacon Burger, or Little Bacon Cheeseburger. Both of us went for the Little Hamburger, but if you think it was a teeny tiny White Castle sized of a slider, you'd be wrong. At $6.39 it was a pretty good-sized burger and tasted great - fresh and juicy and just freaking perfect! A cool thing about Five Guys is that you can pile on a ton of free toppings, like Mayo, Lettuce, Pickles, Tomatoes, Grilled Onions, Grilled Mushrooms, Ketchup, Mustard, Relish, Onions, Jalapeño Peppers, Green Peppers, Bar-B-Que Sauce, Hot Sauce, and A1 Sauce. We split a small order of their store made fresh cut fries for $4.19 and neither of us felt cheated, their small order is very generous. They have one of those fancy Coke freestyle machines which are always fun to play with, but $2.49 for a Coke Zero Vanilla gave me buyer's remorse. Just a few improvement opportunities we noticed - my wife's burger wasn't what she ordered, apparently her custom burger was tossed into someone else's bag, and when she unwrapped hers the mistake was discovered. They replaced it with no questions asked and said we could keep the one given to us in error. In a high-volume place like this, accidents definitely will happen and it was nice to see how painlessly they addressed it. I really liked the music on their sound system, but OMG was it loud - much too loud. Tone it down a few cranks, please? Anyway, we had a very pleasant experience at Five Guys. All Hail those Simple Pleasures !!

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13 years ago

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12 years ago

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Five G.

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7 years ago

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12 years ago

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8 years ago

Cold burgers, half cooked greasy fried and they forgot the cheese on all 3 burgers. Worst 5 guys I've ever been to.

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10 years ago

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12 years ago

Gone way down in quality. Cold burgers and cheese, lukewarm toppings. Fries are still solid but the burgers just aren't as good.

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11 years ago

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8 years ago

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Chick-fil-A

Chick-fil-A

3.6
(138 reviews)
3.3 mi
•$$

I just had one of the best fast food experiences of my life at Chick-fil-A, and I genuinely feel…read morelike it deserves a full, detailed review -- especially because of one incredible employee: Tyrone. From the moment I walked in, the atmosphere was already welcoming. Chick-fil-A is known for being clean, organized, and efficient, but this visit went above and beyond. The dining area was spotless, the line moved quickly even though it was busy, and everything felt calm and smooth instead of chaotic. You could tell the team was working together like a well-oiled machine. Now let me talk about Tyrone. Tyrone is hands down one of the best employees I have ever interacted with at any restaurant. The first thing I noticed was his energy. It wasn't forced or robotic -- it was genuine. He greeted me with a real smile, made eye contact, and made me feel like he was actually happy I was there. That kind of customer service is rare. He was patient while I decided what to order, answered my questions without rushing me, and even made a helpful suggestion that ended up being perfect. You can tell he knows the menu well and takes pride in doing his job right. He wasn't just "taking an order" -- he was making sure my experience was great from the start. What really stood out was how consistent he was. I watched him interact with other customers while I waited, and he treated everyone the same way -- respectful, upbeat, and attentive. Whether it was a family with kids, an older couple, or someone just grabbing a quick meal, he gave every person his full attention. That kind of professionalism says a lot. When my food came out, it was exactly how I ordered it -- hot, fresh, and perfectly prepared. The chicken was crispy on the outside and juicy on the inside, the fries were golden and seasoned just right, and everything was neatly packaged. Even the presentation felt thoughtful. Tyrone didn't stop at just handing off the food either. He checked in to make sure everything was correct and asked if I needed anything else. That extra step made a big difference. It showed that he genuinely cares about customer satisfaction, not just completing tasks. Chick-fil-A already has a strong reputation for customer service, but employees like Tyrone are the reason that reputation exists. He represents everything great about the brand: kindness, efficiency, attention to detail, and positivity. It's clear that he takes pride in his work, and that pride shows in every interaction. In a world where customer service can sometimes feel rushed or impersonal, Tyrone stood out in the best possible way. He turned a simple meal into a memorable experience. If every restaurant had someone like him on their team, the world would honestly feel a little friendlier. To management: recognize this employee. He is a huge asset to your store. Employees like Tyrone are the reason customers come back again and again. Five stars isn't enough. Outstanding service, amazing food, and one truly exceptional worker. I'll absolutely be coming back -- and I hope Tyrone is there when I do.

While this location is in West Hartford, it actually borders both Hartford and Hartford so locals…read moremay think it either or both. By experience from a different line of work, most people can't distinguish the two and call it in Hartford though some may bed to differ. I have visited this establishment on a number of times during bingo night. It's a fun engagement to the crowd while also grabbing dinner. It's most convenient that the foyer leads to both the ordering counter and dining area. It is even more convenient that QR codes are placed at each table and you can order from the app while being comfortable in your seat. It's most helpful if someone is trying to limit contact. The staff will bring your food right to you too. The food is always amazing!! Can't go wrong with any kind of chicken sandwich. My children do not care for the bread and usually opts for tenders. The Chick-fil-A sauce is also one of the things we love taking home after a visit. The overall expense is high though I think paired with an event, it makes it all worth it. There is also a "playground 4 little chkn eatrz" that my children love and tucked in a corner in the back is a comfy red couch for selfies. I can't forget to mention that the staff are friendly. They come around and refill, refillable drinks too! That is so hospitable! The whole place is really clean.

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Chick-fil-A
Chick-fil-A
Chick-fil-A

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Wendy's

Wendy's

2.0
(38 reviews)
2.6 mi
•$

The quality of the Wednesday Addams meal was ok. It just chicken nuggets, French fries, and a…read morefrosty. I gave it a four because of the speedy service they provided at the drive thru and the food was fresh. I loved the theme as Wendy's promotes the highly anticipated Netflix series of Wednesday. My meal came with two mystery sauces that gave a spicy kick. It was unusual but isn't Wednesday Addams unusual, anyways? I forgot to take a picture of the sauce but it was not something to hype but it was cool!

I ordered food on the app for dine in, when I arrived at the restaurant I selected I'm . went to…read morethe counter after waiting five minutes for my food and she said that she couldn't help me find and it said that it was already picked up. I then asked for either a refund or for my for like any other way to resolve it, and I was told that the cashier could not help me at all whatsoever and basically my food was just taken. Then she got her manager, and the manager was so unbelievably kind. She had the food remade, and then she left to go on a break. The other workers proceeded to not make the food that the manager had told them to remake and we waited another 30 minutes for the food to come out. When the manager came back in from her break, she was super apologetic and super kind about the situation and she gave us double the food in response to our food, not being made after she told them to make our food. Overall, I will not be coming back this location, but the manager was fantastic and she deserves a raise.

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Wendy's
Wendy's
Wendy's

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Five Guys - hotdogs - Updated July 2026

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